Retail TouchPoints

NOVEMBER 29, 2023

Malls were once the nucleus of “shopping culture.” But many shopping malls have endured an identity crisis. The key is to think beyond direct brand alignment within a shopping mall or center. Librarians were the age-old, quite static and inflexible owners that collected rent, rented shops and cleaned spaces,” Ibrahim explained.

Shopping 275

Shopping Kiosk Consumer Fulfillment 275

Inside Retail

JANUARY 31, 2024

Service company Cognizant established Amazon’s Just Walk Out (JWO) to assist organisations in deploying and delivering technology solutions designed to improve customer experiences and support rapid expansion while avoiding the risk of technological misalignment.

Inventory Management 263

Inventory Management Checkout Customer Experience Shopping 263

Retail Customer Experience

OCTOBER 13, 2023

For brands and retailers, connecting the online and in-store shopping experiences can boost sales and build brand loyalty into the future.

Inventory Management 103

Inventory Management Management Shopping 103

Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

Customer Experience 77

Customer Experience Shrinkage Checkout Inventory Management 77

I Vend

JANUARY 13, 2022

Check out our flexible POS, loyalty program and inventory visibility systems. Learn more After the crazy busyness of the holiday shopping season comes…the crazy busyness of the returns season. That’s a quarter of all returns squeezed into around 10% of the shopping year. . But managing refunds can be costly and time-consuming.

Customer Experience 95

Customer Experience Returns Management Inventory Management 95

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Meanwhile, other companies are using AI to provide a more personalised shopping experience for customers by analysing their browsing and checkout history.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

JUNE 8, 2022

The retailer will test inventory management technology in a sixth store. In addition to supporting its employees during the current labor shortage, Vallarta will use the robots to gather real-time inventory data, an important capability as retail continues to grapple with supply chain challenges.

Inventory Management 275

Inventory Management Supermarket Store Operations Customer Experience 275

Retail TouchPoints

JULY 17, 2023

region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites. Inventory management.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

MAY 30, 2023

In 2022, a National Retail Federation/Prosper Insights and Analytics survey indicated that 56% of consumers had started their BTS shopping by early July, with 81% planning to shop sales the week of July 11. Want to Expand Back-to-School Shopping Baskets? in an interview with Retail TouchPoints. “I

Shopping 284

Shopping Consumer Planning Inventory Management 284

Retail Gazette

FEBRUARY 6, 2024

Caroline Ellis, commercial director at ASC, advises on the key elements of an integrated returns journey, allowing retailers to protect their margins, while enhancing customer experience. First and foremost, brands must provide consumers with what they want. Shoppers want it to be simple and straightforward to return products.

Customer Experience 52

Customer Experience Returns Inventory Management Point of Sale 52

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

Payment Services 243

Payment Services Inventory Management Checkout Loss Prevention 243

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 20, 2023

One of the latest developments in this sector is the use of ChatGPT and other innovative technologies such as AI (artificial intelligence), AR (augmented reality), and VR (virtual reality) to create seamless omnichannel shopping experiences. ChatGPT is a large language model that can be used in a number of ways in the retail industry.

Customer Experience 98

Customer Experience Inventory Management Target Market Shopping 98

Retail TouchPoints

MARCH 15, 2024

Many companies can track their own digital shelf data, allowing them to align products across platforms, perform A/B testing and improve inventory management. Opportunities for digital shelf optimization heavily depend on the changes on competitors’ shelves and how customers react to them.

Inventory Management 262

Inventory Management Telecommunications Location Marketing 262

Inside Retail

APRIL 25, 2023

This can be seen by the adoption of QR codes – the use of which accelerated amid Covid-19 restrictions – self checkout in supermarkets and autonomous mobile robots, which are being utilised by major retailers for (among other things) logistical, supply chain and other inventory management tasks.

Shopping 130

Shopping Payment Services Inventory Management Supply Chain Management 130

365 Retail

NOVEMBER 28, 2022

To conclude, brands that aimed at investing more in the social variable have replicated the experience of shopping with friends through devices, like squad shopping and group buying. . Retail formats in an omnichannel context ensure a seamless experience . Engaging the senses. What lessons can be learned?

Customer Experience 98

Customer Experience Management Payment Services Clienteling 98

Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. “Simon’s commitment to shaping the future of retail aligns perfectly with our pursuit of technological innovation,” said Karin Cabili, Founder and CEO of Dropit in a statement.

Returns 259

Returns Merchant Services Fulfillment Inventory Management 259

Retail Gazette

FEBRUARY 22, 2024

With the integration of AI-powered technologies, retailers can enhance customer experiences, optimise operations and drive revenue growth. Keep reading to explore how AI is reshaping the retail landscape and revolutionising the shopping experience.

Inventory Management 122

Inventory Management Checkout Inventory Turnover Promotions 122

Retail TouchPoints

JANUARY 15, 2024

Among the current top use cases for AI in retail are: Store analytics and insights; Personalized customer recommendations; Adaptive advertising, promotions and pricing; Stockout and inventory management; and Conversational AI. But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 312

Loss Prevention Planning Customer Experience Inventory Management 312

Retail Customer Experience

MARCH 13, 2024

It is paramount retailers ensure the way they use AI always helps rather than hinders the shopping experience, whether that’s preventing stockouts through inventory management or providing personalized product recommendations.

Inventory Management 108

Inventory Management Management Shopping 108

Retail TouchPoints

MAY 30, 2023

The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities. As a global company, we were also able to provide a solution that supports both English and French in order to meet Canadian regulatory requirements.”

Home Furnishings 290

Home Furnishings Clienteling Inventory Management Fulfillment 290

Retail Customer Experience

OCTOBER 2, 2023

The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management to visual merchandising to supply chain management — much including self service applications.

Supply Chain Management 84

Supply Chain Management Visual Merchandising Inventory Management Shopping 84

V Count

JANUARY 26, 2024

Now, it seems, the spotlight has turned towards the traditional brick and mortar retail shops. With the game-changing potential of AI, these businesses are entering a new and exciting era, ready to improve their operations and create a whole new retail experience! We’ll start by defining AI and its types.

Shopping 95

Shopping Inventory Management Customer Experience Store Layout 95

Retail TouchPoints

JANUARY 3, 2024

This inconvenience can turn the simple task of returning a product into a burdensome chore, detracting from the overall shopping experience. There’s also a cost consideration for retailers: faster and more convenient returns mean products are restocked sooner, and customers who return items are more likely to shop again quickly.

Returns 278

Returns Drop-Shipping Customer Experience Customer Retention 278

Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

Merchant Services 278

Merchant Services Inventory Management Grocer Customer Experience 278

Inside Retail

FEBRUARY 25, 2024

AI has huge potential in the consumer and retail sector, with its ability to drive better business outcomes, including in customer experience, commercial effectiveness, operational efficiency, and cost optimisation.

Inventory Management 246

Inventory Management Management Consumer Planning 246

Retail TouchPoints

JUNE 13, 2023

Unified commerce: Consumers today expect a seamless shopping experience across channels. This shift toward unified commerce requires us to blur the lines between physical and digital retail and create a consistent and integrated customer experience across channels. This is not just a matter of compliance, but of trust.

Customer Experience 264

Customer Experience Inventory Management Marketing Consumer 264

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 277

Store Operations Shipping Fulfillment Store Layout 277

Retail TouchPoints

JULY 14, 2023

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success.

Fulfillment 238

Fulfillment Dead-Stock Customer Experience Inventory Management 238

Shopper Motion

DECEMBER 20, 2022

In today’s digital age, it’s no secret that online shopping has become a major part of the retail industry. With the convenience and accessibility of shopping from home, so many consumers turn to e-commerce platforms for their purchasing needs. The Importance of Connecting Online and Offline Shopping Data. . .

Shopping 52

Shopping Inventory Management Advertising Store Layout 52

Retail TouchPoints

JANUARY 30, 2023

The pickup-only store does not allow in-store shopping; instead, the store serves as an onsite warehouse designed solely for stocking, storing and bagging groceries. As such, the store itself features a “completely reimagined” layout and inventory management system developed to enable “accurate and affordable grocery pickup in minutes.”

Grocer 312

Grocer Planning Supermarket Inventory Management 312

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. This is especially crucial in managing seasonal or event-driven merchandise.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Inside Retail

FEBRUARY 8, 2024

Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added. If Myer’s plan to reinvigorate its customer experience covers the substance, then its investment in its store refurbishments covers the style.

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Retail Focus

MARCH 6, 2024

In the digital age, luxury retail is facing unprecedented challenges, including the proliferation of counterfeit goods and the increasing shift to online shopping. Luxury retailers use blockchain to redefine luxury shopping, deliver value, and shape the future of retail. What are Blockchains and how do they work?

Inventory Management 147

Inventory Management Fashion Customer Experience Consumer 147

Retail TouchPoints

JUNE 29, 2021

The data is available in real time at the POS, empowering store associates to deliver seamless brand experiences with capabilities such as mobile checkout, endless aisle, store fulfillment, inventory management and clienteling. As we grow, we want to be the best we can be.

Clienteling 174

Clienteling Inventory Management Checkout Fulfillment 174

Retail Minded

MARCH 16, 2024

Uncovering Hidden Efficiencies: AI-Driven Inventory Management Inventory management is the backbone of retail, and AI sharpens this critical function. Implementing AI into your inventory system means smarter purchasing decisions and improved turnover rates.

Checkout 98

Checkout Inventory Management Clienteling Point of Sale 98

Retail Focus

AUGUST 8, 2023

Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping. Inventory Management Efficiently managing inventory is essential for meeting customer demands while minimizing carrying costs.

Loss Prevention 130

Loss Prevention Inventory Management Inventory Turnover Shrinkage 130

Retail TouchPoints

NOVEMBER 8, 2022

This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue. Returns can be an excellent opportunity to sell something new to a known customer.

Returns 305

Returns Markdowns Inventory Management Customer Experience 305