Inside Retail

AUGUST 23, 2023

But with strong financial penalties for breaching legislation around consumer privacy – such as the Privacy Act in Australia and the General Data Protection Regulation (GDPR) in Europe – as well as the reputational cost around a data breach, he believes that the approach to data collection is starting to shift.

Customer Experience 246

Customer Experience Consumer Management ATS 246

Retail TouchPoints

OCTOBER 25, 2022

The world has gone digital, and as a result, global concern regarding data privacy has skyrocketed. Consumer-facing media platforms have historically profited from ad revenue, the success of which has been fueled by the insights derived from accessing and analyzing user behavior. privacy changes. Doe Lashes .

Advertising 277

Advertising Marketing Returns Consumer 277

Retail TouchPoints

APRIL 14, 2022

Privacy has always been a hot topic, but recently temperatures have been rising. Because big tech has seen the writing on the wall, two of the biggest sources of consumer data — Apple and Google — have taken it upon themselves to give consumers more control over the use of their personal data. Beginning with iOS 14.5,

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Advertising Consumer Promotions Location 285

Inside Retail

NOVEMBER 21, 2021

We know that privacy laws in Australia are under the microscope and expected to continue tightening in 2022 (and beyond). It makes sense: the last major overhaul of how consumer data is dealt with in Australian law happened way back in 1988. If your brand isn’t rethinking data consent and tracking, now is the time to act.

Point of Sale 264

Point of Sale Checkout Advertising Accounting 264

Retail TouchPoints

NOVEMBER 15, 2022

million privacy settlement , the largest in U.S. The attorneys general found that this violated state consumer protection laws by misleading consumers about its location tracking practices since at least 2014. For years Google has prioritized profit over their users’ privacy,” said Rosenblum in a statement.

Accounting 259

Accounting Location Advertising Consumer 259

Retail TouchPoints

DECEMBER 1, 2023

When Threads initially launched in July 2023 it was available in most global markets, but Meta held off on launching in Europe because of that region’s strict regulations around online services and data privacy.

Advertising 264

Advertising Accounting Marketing Consumer 264

Retail TouchPoints

JANUARY 15, 2021

Owned and produced by the Consumer Technology Association (CTA) , the virtual event featured product launches from startups to tech giants, keynotes from global industry leaders, live entertainment from Hollywood and more than 100 hours of conference programming. .

Consumer 272

Consumer Marketing ATS 272

Inside Retail

NOVEMBER 8, 2021

There are implications for the advertising industry as it navigates new data privacy and compliance rules: Reliance on third-party cookies has been estimated to lead to a 36-per-cent decrease in measured and reported ROAS. The post A new twist on privacy: planning for a post-cookie world appeared first on Inside Retail.

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Inside Retail

SEPTEMBER 8, 2022

Research shows Australian consumers are scared about the safety of their personal information – and their images – more than ever before. So how can retail businesses collect useful information (data) yet reassure their customers their privacy is respected and protected when they visit stores? Privacy laws do not apply.”.

Consumer 147

Consumer Store Operations Promotions Marketing 147

Cisco Retail

OCTOBER 18, 2023

Do consumers today care enough about protecting their privacy that they are willing to act? There was a time — just a few years ago — when consumers felt they had already lost the privacy battle. The… Read more on Cisco Blogs

Consumer 52

Consumer 52

Retail TouchPoints

AUGUST 31, 2023

As privacy regulations ramp up, brands and retailers are looking for ways to personalize marketing efforts without relying on cookies — and brick-and-mortar retailers are always looking for effective ways to entice people to visit their stores.

Consumer 285

Consumer Advertising Marketing Planning 285

Retail TouchPoints

APRIL 24, 2024

The latest delay comes after UK watchdog the Competitions and Markets Authority (CMA) raised a series of 39 “concerns” about the plan in January 2024, key among them the impact of Google’s cookie replacement, called Privacy Sandbox , on its competitors. “We

Advertising 223

Advertising Marketing Planning Consumer 223

Inside Retail

JANUARY 4, 2024

Today’s consumers are craving a truly unique shopping experience. We are only at the beginning, and as brands begin to scale their AI utilisation, its full spectrum of benefits for consumers and retailers alike will be uncovered. The post Generative AI is supercharging retail, what does this mean for consumers?

Consumer 266

Consumer Customer Experience Department Stores Shopping 266

Retail Wire

OCTOBER 3, 2022

By and large, negative consumer attitudes to data collection across smart home and other areas have largely been ameliorated by the services received in return,” said Jonathan Collins, an analyst at ABI Research.

Consumer 130

Consumer Returns ATS 130

Cisco Retail

JANUARY 26, 2022

It’s been more than 3 years since the EU’s General Data Protection Regulation (GDPR) went into effect, and over two-thirds of the world’s countries have now enacted privacy laws. Today, Cisco released its 2022 Data Privacy Benchmark Study , our fifth annual review of key privacy issues and their impact on business.

Returns 126

Returns Accounting Management Consumer 126

Retail TouchPoints

MARCH 26, 2024

2024 introduces distinct challenges for retail brands navigating data privacy amidst Google’s removal of cookies. Though cookie depreciation has been a looming threat since the original announcement back in 2020, Adtaxi’s 2024 Privacy Survey tells us that 33% of respondents still lack a cookie-replacement strategy.

Advertising 262

Advertising Apparel Consumer Marketing 262

Retail TouchPoints

AUGUST 11, 2023

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array of workers — is a serious problem affecting most consumers who use checkout tablets at restaurants and other businesses. For instance, most consumers are willing to tip at restaurants for table service and food delivery.

Consumer 226

Consumer Checkout Kiosk Payment Services 226

365 Retail

JUNE 9, 2023

By collecting and analysing customer data, brands can create personalised experiences that engage consumers across all channels from direct-to-consumer (D2C) to indirect channels. Making privacy a priority Before retailers and CPGs can dive into best practices, they must have a crystal clear understanding of privacy internally.

Consumer 86

Consumer Advertising Marketing Management 86

Retail TouchPoints

MARCH 31, 2021

A group of online marketplaces including eBay , Etsy , Poshmark , Mercari and OfferUp have banded together to highlight what they feel are oversights in the proposed INFORM Consumers Act — which is aimed at cracking down on the sale of stolen and counterfeit products online — and other similar legislation in states around the country.

Consumer 197

Consumer Accounting Promotions Planning 197

Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries.

Consumer 244

Consumer Payment Services Supply Chain Management Store Layout 244

Retail TouchPoints

JULY 6, 2022

At a time when 75% of consumers say they are worried about how companies use their data , according to a recent global consumer survey by Adobe, the Ethical Commerce Alliance (ECA) has launched in the UK to provide retailers a forum for debate and education around privacy and data protection. Ángel Maldonado.

Consumer 278

Consumer Customer Experience Shopping ATS 278

Retail TouchPoints

JANUARY 5, 2024

As part of its Privacy Sandbox initiative, Google plans to phase cookies out for all Chrome users during the second half of 2024. Google’s move, along with increased privacy regulations (particularly in the EU), have put a premium on zero- and first-party data.

Consumer 305

Consumer Marketing Planning ATS 305

Inside Retail

DECEMBER 15, 2021

Consumer protection laws need a radical overhaul in order to keep step with the digitisation of retail, a new report by the Consumer Policy Research Centre has found. The online consumer experience is often curated with dark patterns, including algorithms and bundled consent,” said CPRC chief executive Lauren Solomon. “94

Consumer 245

Consumer Accounting Shopping 245

Independent Retailer

SEPTEMBER 29, 2022

Direct-to-consumer businesses that previously relied heavily on Facebook as a way to advertise. Now they are starting to realize the perils that resulted from privacy policy changes instituted by Apple. Apple, maker of the iPhone and iPad, has made changes to the way it handles privacy for its users. by Scott Frey.

Advertising 81

Advertising Marketing Returns Consumer 81

Inside Retail

SEPTEMBER 27, 2021

Consumer data is undoubtedly a critical resource for retailers. The data retailers collect can also have value to consumers. If retailers use it well, consumers can benefit from better personalisation in product offers, promotions, and communications. Yet not all consumers find personalisation appealing.

Consumer 130

Consumer ATS Accounting Promotions 130

Inside Retail

DECEMBER 12, 2023

Because just as sure as you’ll hear “Auld Lang Syne” at midnight on New Year’s Eve, consumer behaviour and expectations will continue to shift, and your marketing technology optimisation strategy needs to be ready to face new challenges. By staying ahead of changes, you can adapt your practices and maintain compliance.

Marketing 246

Marketing Planning Customer Experience Consumer 246

Retail Customer Experience

APRIL 25, 2024

Reasons why retailers must reevaluate data collection and utilization strategies.

Consumer 78

Consumer 78

Retail TouchPoints

APRIL 10, 2024

Businesses across the spectrum have benefited hugely from the rise of the “ surveillance economy ” — the business of gathering and using data about consumer behavior for profit — but the impact to consumers is much less straightforward. But if that economy is based upon surveilling consumers, there’s an inherent betrayal.

Consumer 277

Consumer Finance Marketing Accounting 277

Retail TouchPoints

SEPTEMBER 17, 2022

The Consumer Financial Protection Bureau (CFPB) is planning to start regulating buy now, pay later (BNPL) products. We are likely going to experience more consumers going to a place with this product that they haven’t before, and participating in a way they weren’t expecting [e.g. with late payments, fees, etc.].

Consumer 254

Consumer Payment Services Apparel Accounting 254

Retail TouchPoints

DECEMBER 11, 2020

Ethical sourcing of consumer data follows the ethical and moral guidelines for data sourcing or collection. Businesses, data engineers, data analysts, data scientists and stakeholders are all interested in the potential of big data, but collecting a vast amount of consumer data can be subject to ethical pitfalls. Transparency.

Consumer 181

Consumer Management Location Planning 181

Inside Retail

FEBRUARY 2, 2023

In today’s digital landscape, consumers have quickly become the driving force of how businesses conduct their marketing and customer-facing operations. As such, it is essential that brands stay abreast of consumer expectations in order to keep up with the changing times.

Consumer 173

Consumer Customer Experience Marketing Returns 173

365 Retail

JUNE 9, 2023

By collecting and analysing customer data, brands can create personalised experiences that engage consumers across all channels from direct-to-consumer (D2C) to indirect channels. Making privacy a priority Before retailers and CPGs can dive into best practices, they must have a crystal clear understanding of privacy internally.

Consumer 52

Consumer Advertising Marketing Management 52

Inside Retail

APRIL 10, 2024

Twilio’s research showed that 86 per cent of businesses claim they provide ‘good’ or ‘excellent’ customer engagement but only 54 per cent of consumers agree. This compares to Singapore’s 27 per cent and Malaysia’s 15 per cent.

Consumer 283

Consumer ATS 283

Retail TouchPoints

APRIL 9, 2024

But now consumers want intangible benefits, including tailored experiences. Up-and-coming Generation Z (born in the mid- to late-’90s through 2010) consumers are increasingly interested in personalized offers and non-monetary benefits. Some things to think through: What are the customers’ needs?

Merchant Services 261

Merchant Services Consumer Management Customer Experience 261

Inside Retail

JANUARY 30, 2023

It has never been more difficult – nor more important – to stay one step ahead of evolving consumer habits. There’s little doubt that marketers have another challenging year ahead as they try to grow revenue and build lasting relationships with their customers set against constricted consumer spending.

Consumer 130

Consumer Advertising Marketing Planning 130

Retail TouchPoints

MAY 4, 2023

Ecommerce product search and discovery platform company Constructor has introduced Constructor Quizzes, a solution designed to help retailers deliver on consumers’ expectations by powering relevant and personalized product recommendations in real time that drive shopper satisfaction and conversions.

Consumer 289

Consumer Shopping 289

Retail TouchPoints

MARCH 25, 2021

Driven by growing consumer concern over how their personal data is being collected and used, governments are enacting legislation, and tech companies are implementing platform changes, that will forever alter the relationship between consumers and advertisers. “A A new era of advertising is taking shape.

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Advertising Consumer Marketing Accounting 264