Retail TouchPoints

FEBRUARY 28, 2024

The Fast Simon solution is designed to enhance online retailers’ merchandising with smart collections and visual merchandising. The level of optimization Fast Simon provides helps our brands provide better online shopping experiences to consumers,” said Alex Baillargeon, SVP of Digital at Authentic in a statement.

Visual Merchandising 226

Visual Merchandising Shopping Management Consumer 226

Retail TouchPoints

DECEMBER 5, 2023

To understand the impact of this shift, it’s crucial to recognize the importance of Lunar New Year to Chinese consumers. Thematic visual merchandising : Let Chinese shoppers know you know how important this week is and create some visual merchandising to display throughout the period – just as you would for Christmas.

Marketing Spend 237

Marketing Spend Visual Merchandising Marketing Shopping 237

Retail TouchPoints

APRIL 22, 2022

The event, which combines three previously separate shows, has been designed to provide a broad view of industry and consumer trends, as well as deep dives into role-specific topics and technologies. Ecommerce executives need to be concerned with what happens when shoppers visit a brick-and-mortar store to check out an item in person.

Visual Merchandising 310

Visual Merchandising Fulfillment Store Operations Consumer 310

Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. For example, La Grande Epicerie in France was spotlighted as the “crème de la crème” of the French gourmet retail experience.

Visual Merchandising 242

Visual Merchandising Customer Experience Consumer Location 242

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. That’s only going to further accelerate the expectations of consumers and technology adoption within retail environments. customer experience).

Loss Prevention 288

Loss Prevention Visual Merchandising Sporting Goods Store Operations 288

Retail TouchPoints

MAY 3, 2023

The retail industry is undergoing an unprecedented wave of change as global issues have affected retailer supply chains, the labor market and consumer behaviors. Sustainability has come to the fore as consumers become more conscious of how their purchases are impacting their local communities and the environment.

Visual Merchandising 268

Visual Merchandising Consumer Inventory Management Customer Experience 268

Retail TouchPoints

NOVEMBER 18, 2021

For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience across all channels. design:retail Conference & Expo : Unleash your creativity and rediscover your love for design and visual merchandising!

Visual Merchandising 269

Visual Merchandising Fulfillment Customer Experience Consumer 269

Retail TouchPoints

SEPTEMBER 12, 2023

Seeking to support expansion into what it terms “strategic growth categories,” The Container Store has launched its “Uncontained” campaign, focusing on direct-to-consumer (DTC) products in categories including dining, entertaining, home décor and textiles.

Visual Merchandising 242

Visual Merchandising Location Shopping Planning 242

A1 Retail

APRIL 25, 2024

Exhibitors also placed a strong emphasis on the importance of creating a memorable in-store experience and showcased the tools available to achieve this. The significant achievements of participants were a great showcase for the emerging talents in visual merchandising and display.

Visual Merchandising 59

Visual Merchandising Consumer Returns Customer Experience 59

Retail TouchPoints

AUGUST 23, 2023

Phygital retail experiences, in which physical elements and technology coexist, offer opportunities to bring customers closer to your brand. Consumers expect a seamless interaction with a brand when and where they want it. Loyalty must adjust to meet those evolving consumer expectations.

Drop-Shipping 212

Drop-Shipping Visual Merchandising Consumer Apparel 212

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. What is Merchandising? Why is Merchandising Strategy Important? A good merchandising strategy can do wonders for your business.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Retail TouchPoints

NOVEMBER 10, 2021

The role of the store is continuing to evolve as consumers’ digital behaviors accelerate — one of the key reasons why experts believe the definition of a “successful store design” has completely changed. Retail TouchPoints (RTP): How have consumers’ increasingly digital behaviors influenced design decisions?

Visual Merchandising 254

Visual Merchandising Consumer Shipping Shopping 254

Retail TouchPoints

MAY 17, 2022

At Coach, Zaccariello is responsible for visual merchandising through the company’s 3D creative studio, including store windows, showrooms and pop-ups, design and production of events and the digital experience team. We worked with the local team to understand what is going to work for this young customer in Shanghai.

Visual Merchandising 274

Visual Merchandising Outdoor Location Customer Experience 274

Retail TouchPoints

DECEMBER 13, 2023

A well-designed store can create a memorable brand experience that strengthens customer loyalty. This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyalty overall.

Shopping 312

Shopping Checkout Kiosk Consumer 312

Retail Focus

MAY 9, 2023

Retail environments are becoming increasingly engaged as retailers recognize the importance of creating a one-of-a-kind, memorable customer experience. Retail design, physically, can directly impact customer emotions and behaviors. The role of retail environments in an experience economy.

Customer Experience 173

Customer Experience Visual Merchandising Shopping Accessories 173

Retail TouchPoints

JUNE 22, 2023

While Urban Outfitters ’ assortment is designed for consumers in their teens and early 20s, Anthropologie provides a destination for consumers’ “next generation of life,” when they’re starting careers and families, according to Chief Marketing Officer Elizabeth Preis. As a company, we place a huge premium on creativity.

Visual Merchandising 269

Visual Merchandising Consumer Specialty Store Fast Fashion 269

Retail TouchPoints

JANUARY 24, 2024

In some ways it’s no surprise that Casper has focused on the in-store experience. Unlike many other digitally native direct-to-consumer (DTC) mattress brands, the retailer has embraced brick-and-mortar, operating a healthy portfolio of 66 retail stores and one outlet location, with plans to open more in the future.

Visual Merchandising 147

Visual Merchandising Shopping Consumer Fulfillment 147

365 Retail

OCTOBER 5, 2021

As part of this transformation, Desigual recognised the need to modernise and streamline communications and visual merchandising (VM) processes and compliance across its store network and, accordingly, deployed the YOOBIC mobile-first platform. “We

Customer Experience 52

Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

A1 Retail

OCTOBER 30, 2023

Mark your calendars for the 16 th – 17 th April 2024, as the Visual Merchandising and Display Show returns to the Business Design Centre in London. Attendees range from small local businesses to international giants, all united by the understanding of the importance of physical retail and customer experience.

Visual Merchandising 64

Visual Merchandising Customer Experience Returns Consumer 64

Retail TouchPoints

APRIL 19, 2023

Founded in 1992 as The Planning and Visual Education Partnership (PAVE), PAVE Global is an educational foundation for the retail design , planning and visual merchandising industry, and gives brand practitioners a unique opportunity to support young students and expand their talent pools.

Visual Merchandising 223

Visual Merchandising Marketing Planning Shopping 223

Retail TouchPoints

FEBRUARY 7, 2024

The retail landscape is evolving, driven by shifting consumer preferences and an increasing awareness of the environmental impact of traditional business practices. The Role of Hangers in Retail Displays The retail industry thrives on the art of presentation, with each detail meticulously arranged to entice and engage the consumer.

Consumer 252

Consumer Apparel Visual Merchandising Store Operations 252

Retail TouchPoints

APRIL 24, 2024

Driven by deep consumer insights, we’ve transformed Foot Locker’s in-store shopping journey with a reinvented retail concept tailored to meet our customers’ dynamic preferences,” said Frank Bracken, EVP and Chief Commercial Officer at Foot Locker in a statement provided to Retail TouchPoints.

Store Layout 254

Store Layout Accessories Location Promotions 254

VMS

APRIL 22, 2021

The Away team has demonstrated an acute ability to remain resonant among our consumers while delivering resilient financial performance,” said Rubio. Willensky will lead the brand’s e-commerce, merchandising, retail, customer experience and international teams.

Returns 103

Returns Visual Merchandising Customer Experience Consumer 103

Retail TouchPoints

FEBRUARY 9, 2022

Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake. The Omnichannel Approach.

Shopping 252

Shopping Payment Services Visual Merchandising Customer Experience 252

Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. It’s an expansive venture, but it’s probably less expensive than acquiring customers online at this point,” she said.

Customer Experience 325

Customer Experience Shopping Consumer Fulfillment 325

VMS

AUGUST 26, 2021

The 2100-square-foot space features a sensory customer experience that includes the brand’s Performance Playground and 3-D installations made from eucalyptus, recycled plastic bottles and wood chips. The post Duer Opens Experiential Flagship in Vancouver appeared first on Visual Merchandising and Store Design.

Visual Merchandising 93

Visual Merchandising Apparel Customer Experience Planning 93

Retail TouchPoints

JULY 17, 2023

We know there’s a lot of our consumers that don’t shop online and that aren’t on Facebook, Instagram or TikTok that would love our shirts and love to experience the brand, experience the colors and see the difference.” We’ve always wanted to test out a retail location. How much are they spending?

Location 196

Location Visual Merchandising Store Operations Wholesale 196

Retail Focus

MAY 30, 2023

A ‘ brand community ’ refers to a group of consumers who share a common interest or passion for a particular brand. More recently, retailers are embracing local retailing to connect with communities, support local economies, and meet the changing preferences of consumers. Physical retail can encourage developing retail communities.

Visual Merchandising 130

Visual Merchandising Promotions Beauty and Health Store Layout 130

Retail TouchPoints

JULY 12, 2022

While commerce offers consumers speed, ease and access, stores offer a deeper level of connection with products. Immersive in-store experiences also allow consumers to forge a greater connection with brands — something that all businesses are focusing on as retention depletes and brand loyalty erodes. .

Consumer 248

Consumer Customer Experience Fulfillment Planning 248

VMS

AUGUST 31, 2021

He’s a digital anthropologist and Salesforce.com’s Global Innovation Evangelist, evaluating how the ongoing digital revolution has changed everything about the way companies and consumers do business — especially in a pandemic world. How did you become an innovation evangelist? That becomes their new standard; fail at it at your peril.

Consumer 52

Consumer Visual Merchandising Advertising Finance 52

Retail TouchPoints

MAY 17, 2023

It’s one of the main reasons so many digitally native, direct-to-consumer (DTC) brands have invested in opening stores. RTP: What was the process like translating Boll & Branch’s digital brand experience into a physical space? What challenges and opportunities existed?

Customer Experience 252

Customer Experience Consumer Visual Merchandising Planning 252

Retail Focus

JANUARY 12, 2023

As much as brands experiment with pop-up store formats, concepts, or themes, they should resonate with consumers as much as they do with their identity. A strong brand identity helps to create a cohesive look and feel for the pop-up store, which can help to establish the brand’s image and values in the minds of customers.

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

Retail TouchPoints

APRIL 5, 2023

Consumers are returning to the physical store for all the advantages it offers: the ability to touch, feel and experience the brand — and most importantly, be a part of the brand’s community or “tribe.” The answer is to think through the entire customer journey and design for an optimal journey. and internationally.

Customer Experience 255

Customer Experience Location Visual Merchandising Returns 255

Retail TouchPoints

FEBRUARY 9, 2024

The Stitch Fix Style Forecast has become so much more than a press campaign used to drum up buzz and consumer excitement before the New Year’s Eve ball drops. In fact, it’s now central to how Stitch Fix shows up for customers across channels.

Merchant Services 258

Merchant Services Fashion Consumer Visual Merchandising 258

Retail TouchPoints

DECEMBER 21, 2020

To future-proof your business, you need to think beyond social distancing precautions and reimagine the customer experience from the ground up. While AR has a number of valuable consumer-facing applications, in our current day and age retailers need to focus on tools for improving business operations.

Visual Merchandising 312

Visual Merchandising Customer Experience Location Management 312

Retail TouchPoints

MARCH 20, 2024

Embrace the ‘Ceremony’ of the In-Store Experience During COVID-19 shutdowns, consumers quickly got used to browsing and buying online. Now that consumers have come back into the stores, everybody really wants an experience,” Plenert said. That all requires new fixtures, furniture and other elements to make it work.”

Specialty Retailers 273

Specialty Retailers Department Stores Consumer Advertising 273

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Additionally, 66% of retail executives who responded to design:retail’s survey indicated that they spent time and capital updating the fronts of their stores to accommodate in-store pickup experiences.

Fulfillment 279

Fulfillment Checkout Visual Merchandising Kiosk 279