Retail TouchPoints

AUGUST 23, 2023

Phygital retail experiences, in which physical elements and technology coexist, offer opportunities to bring customers closer to your brand. Consumers expect a seamless interaction with a brand when and where they want it. Loyalty must adjust to meet those evolving consumer expectations.

Drop-Shipping 216

Drop-Shipping Visual Merchandising Consumer Apparel 216

Retail TouchPoints

JANUARY 24, 2024

In some ways it’s no surprise that Casper has focused on the in-store experience. Unlike many other digitally native direct-to-consumer (DTC) mattress brands, the retailer has embraced brick-and-mortar, operating a healthy portfolio of 66 retail stores and one outlet location, with plans to open more in the future.

Visual Merchandising 147

Visual Merchandising Shopping Consumer Fulfillment 147

Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. It’s an expansive venture, but it’s probably less expensive than acquiring customers online at this point,” she said.

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Customer Experience Shopping Consumer Fulfillment 326

Retail TouchPoints

JULY 12, 2022

While commerce offers consumers speed, ease and access, stores offer a deeper level of connection with products. Immersive in-store experiences also allow consumers to forge a greater connection with brands — something that all businesses are focusing on as retention depletes and brand loyalty erodes. .

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Consumer Customer Experience Fulfillment Planning 250

Retail TouchPoints

JULY 17, 2023

We know there’s a lot of our consumers that don’t shop online and that aren’t on Facebook, Instagram or TikTok that would love our shirts and love to experience the brand, experience the colors and see the difference.” We’ve always wanted to test out a retail location. How much are they spending?

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Location Visual Merchandising Store Operations Wholesale 199

Retail TouchPoints

FEBRUARY 22, 2023

During the pandemic, focus shifted to ways shopping malls were attempting to make shopping faster, easier and safer for consumers with curbside services offerings and other omnichannel capabilities. The new and exciting reality today is that consumers are eager to venture into physical spaces, especially if those spaces provide unique value.

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Consumer Department Stores Shopping Clienteling 302

Retail TouchPoints

MARCH 7, 2024

Once people are in a shop, you need to know what people’s expectations are, because you want to fulfill if not exceed them with some semblance of “Wow, this is cool.” It’s a place where you want to spend three or four hours , and if you do, you’ll likely get something to eat and drink and maybe do some shopping.

Outdoor 275

Outdoor Fulfillment Shopping Marketing 275

Retail TouchPoints

OCTOBER 12, 2021

When consumers go to a grocery store, generally they’re there to buy the individual ingredients that will eventually make a meal. Everything a customer comes in to us to buy is a component to make something,” said Christopher DiTullio, Chief Customer Officer at JOANN in an interview with Retail TouchPoints.

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Customer Experience Shipping Location Promotions 261

Retail TouchPoints

FEBRUARY 9, 2022

Our advice is that if you’re taking over an empty storefront or some other mall space and you can do a design that transforms the space using vinyl wraps, loose fixturing and various types of visual merchandising, you can often create a pop-up without needing a new permit.

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Visual Merchandising Location Shipping Shopping 263

Retail TouchPoints

OCTOBER 6, 2021

This tactic is traditionally a means of merchandising brick-and-mortar stores with everything from standard, pre-built fixtures (think shelving, racks and displays) to custom millwork and design pieces that help bring brands to life within a physical space. They want on-brand experiences from the moment they walk through the doors.

Shopping 257

Shopping Kiosk Consumer Fulfillment 257

VMS

JANUARY 4, 2023

Like with my strategy of discovering a city, Rituals believes that the discovery process leads customer experiences in their stores. They are constantly innovating with new products and experiences like meditation chambers in their new flagship store in Amsterdam – built 100 meters away from the store I stumbled upon years ago.

Visual Merchandising 86

Visual Merchandising Customer Experience Fashion Outdoor 86

Retail TouchPoints

APRIL 3, 2024

RTP: What’s behind the merchandising and store design decisions you’ve made for Joyleaf? Ackerman: When I was researching this industry, one thing I noted was that cannabis consumers are different across the country. California is almost a cannabis culture; people have depth of knowledge.

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Supermarket Visual Merchandising Planning Store Operations 237

A1 Retail

FEBRUARY 10, 2022

Beyond that, new materials have been invented to fulfil sustainable concepts. With the growing blend of shopping, hospitality, work and entertainment, sales spaces have to fulfil more than just one function. They extend their fresh food sections and invite their customers to culinary journeys by responding to changing consumer habits.

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Visual Merchandising Supermarket Fulfillment Fashion 45

Retail Next

APRIL 1, 2021

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail Adventures

JUNE 6, 2021

We discussed the customer experience in the post-COVID era. Day by day, we stalk and study that most elusive of mammals: today's consumer. Here we share our expert opinion on the vital components of customer experience, retail trends, and crucial transformations happening in the industry. Let's dive in!

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Visual Merchandising Payment Services Customer Experience Consumer 52

Wiser

DECEMBER 1, 2020

This gave consumers more choices, but it also dramatically increased the complexity of category management for retailers, who had to figure out how to best manage these growing categories. The products more or less fulfill the same purpose, so they can be grouped together in a logical way. Send Field Marketing Teams Out.

Promotions 78

Promotions Visual Merchandising Marketing Management 78

VMS

JANUARY 20, 2023

Host David Kepron and Bazdar talk about Timberland, store design, visual merchandising and making great experiences. Amber’s diverse professional background includes retail design, visual merchandising, brand experience and fixture and lighting design. It’s about being bold. You know…do some research.

Visual Merchandising 92

Visual Merchandising Fashion Customer Experience Fulfillment 92

Retail TouchPoints

SEPTEMBER 28, 2021

Visual merchandising is critical to a store’s success as well. Whether it’s Black History Month, Pride Month, Halloween or the Christmas holiday season, promotions and messages are ongoing and you can only fulfill so much of that specificity with architecture. Building a Store for the 21 st -Century Consumer.

Visual Merchandising 259

Visual Merchandising Promotions Location Fulfillment 259

A1 Retail

APRIL 13, 2022

Cegid – (Stand 6C80) – Global unified commerce provider Cegid’s Live Retail Store solution is a new generation of collaborative in-store apps, designed to make customer journeys smoother and help deliver the most efficient omnichannel experience.

Payment Services 88

Payment Services Visual Merchandising Clienteling Green Retail 88

365 Retail

APRIL 19, 2022

Cegid – (Stand 6C80) – Global unified commerce provider Cegid’s Live Retail Store solution is a new generation of collaborative in-store apps, designed to make customer journeys smoother and help deliver the most efficient omnichannel experience.

Payment Services 73

Payment Services Visual Merchandising Clienteling Green Retail 73

Retail TouchPoints

AUGUST 6, 2020

Mobile apps with indoor AR navigation can help assist by guiding customers to products and hand washing stations, providing critical information in real time as consumers navigate the store, and all while minimizing the need to interact with others. AR visual merchandising automates manual store planning processes.

Visual Merchandising 172

Visual Merchandising Promotions Location Consumer 172