Retail TouchPoints

MAY 3, 2023

Brick-and-mortar stores will continue to be important distribution nodes in the omnichannel experience, so taking the steps toward linking sustainability efforts to the customer experience will ultimately grow brand value and move us toward a more sustainable future.

Visual Merchandising 242

Visual Merchandising Consumer Inventory Management Customer Experience 242

Retail TouchPoints

JANUARY 24, 2024

For example, the company did not work with any external strategy or design partners; all tactical work was done in-house by retail and visual merchandising teams. In fact, Casper harnessed the unique knowledge and expertise of several other departments to bring the idea to life.

Visual Merchandising 147

Visual Merchandising Shopping Consumer Fulfillment 147

Retail TouchPoints

AUGUST 23, 2023

Technology in lighting, music, visual merchandising and other physical elements helps brands create immersive in-store experiences. Brands that stay nimble and ready to adapt to changing consumer habits and expectations have an advantage in earning customer loyalty.

Drop-Shipping 182

Drop-Shipping Visual Merchandising Consumer Apparel 182

Retail TouchPoints

APRIL 12, 2023

This concept is really like peanut butter and jelly, where we can fulfill the needs of a bathing suit brand like Frankies Bikinis , who can sign up for a six-month contract within that box. We want that ‘box’ to be part of our portfolio, but we always want it to be filled with a great brand.

Customer Experience 299

Customer Experience Shopping Consumer Fulfillment 299

Retail TouchPoints

APRIL 29, 2022

Throughout the event, experts from WestRock and some of its key partners will give thought-provoking and actionable talks on sustainability, fulfillment, brand building and connected experiences. The Retail Innovation Conference & Expo is a proud partner of PAVE , the Planning and Visual Education Partnership.

Payment Services 235

Payment Services Visual Merchandising Fulfillment Marketing 235

Retail TouchPoints

MARCH 7, 2024

Once people are in a shop, you need to know what people’s expectations are, because you want to fulfill if not exceed them with some semblance of “Wow, this is cool.” It’s a place where you want to spend three or four hours , and if you do, you’ll likely get something to eat and drink and maybe do some shopping.

Outdoor 254

Outdoor Fulfillment Shopping Marketing 254

Retail TouchPoints

OCTOBER 12, 2021

Our team members are a key part of the experience, so we hire enthusiasts and seek to be seen as a friendly, clever ally. While the JOANN customer experience is extremely human-centric, the retailer doesn’t shy away from using technology. Customers have to wait in line, so it can be a difficult experience.

Customer Experience 238

Customer Experience Shipping Location Promotions 238

Retail TouchPoints

JULY 12, 2022

Nearly half ( 46% ) of respondents said they plan to remodel and renovate a minimum of 11% of their store footprint through 2023, with many focusing on renovating the front of house to support flexible fulfillment ( 71% ) and reimagining the store floor and product displays ( 70% ). Download the research report now. .

Consumer 218

Consumer Customer Experience Fulfillment Planning 218

Retail TouchPoints

FEBRUARY 9, 2022

Our advice is that if you’re taking over an empty storefront or some other mall space and you can do a design that transforms the space using vinyl wraps, loose fixturing and various types of visual merchandising, you can often create a pop-up without needing a new permit.

Visual Merchandising 247

Visual Merchandising Location Shipping Shopping 247

Retail TouchPoints

JULY 17, 2023

We were running full speed pretty quickly with their design team and their visual merchandising team.” “We both understood the mission of the brand, the mission of the store and the design and aesthetic of it. It was pretty flawless.

Location 169

Location Visual Merchandising Store Operations Wholesale 169

VMS

JANUARY 4, 2023

Like with my strategy of discovering a city, Rituals believes that the discovery process leads customer experiences in their stores. They are constantly innovating with new products and experiences like meditation chambers in their new flagship store in Amsterdam – built 100 meters away from the store I stumbled upon years ago.

Visual Merchandising 86

Visual Merchandising Customer Experience Fashion Outdoor 86

Retail TouchPoints

OCTOBER 4, 2023

Instead, the space incorporates local tastes and aesthetics to elevate the customer experience, ensuring that shoppers feel a tangible sense of community with each visit. The design celebrates seasonal stories with flexible merchandise displays and offers multi-purpose space for programming and events.

Consumer 238

Consumer ATS Location Apparel 238

A1 Retail

FEBRUARY 10, 2022

Beyond that, new materials have been invented to fulfil sustainable concepts. With the growing blend of shopping, hospitality, work and entertainment, sales spaces have to fulfil more than just one function. If life is becoming more and more digitised, people are looking for real-world experiences that engage all their senses.

Visual Merchandising 45

Visual Merchandising Supermarket Fulfillment Fashion 45

Retail Next

APRIL 1, 2021

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

VMS

APRIL 23, 2021

This elasticity not only kept them in business, but allowed them to exponentially grow during 2020 because of a fully integrated customer experience from CRM, OMS, e-com and mobile. To make it real, all systems must work together with one common, forward-facing vision for their customers. That is true managed retail commerce.”.

Management 52

Management Visual Merchandising Specialty Retailers Checkout 52

Retail TouchPoints

APRIL 3, 2024

very intentionally draws its design and merchandising inspiration from supermarkets rather than pharmacies. Photos courtesy Joyleaf Many cannabis retailing sites call themselves “dispensaries,” a pharmaceutical-tinged word that connects to their role in selling medical marijuana. But Joyleaf , in Roselle, N.J.,

Supermarket 205

Supermarket Visual Merchandising Planning Store Operations 205

Retail TouchPoints

OCTOBER 6, 2021

They want on-brand experiences from the moment they walk through the doors. Can retail fixturing fulfill this need? But today’s consumers want what’s commonly referred to as “experiential retail,” where they can go to a store and do more than just buy goods. Let’s say for example that you’ve started stocking a new line of pet food.

Shopping 229

Shopping Kiosk Consumer Fulfillment 229

Retail Adventures

JUNE 6, 2021

We discussed the customer experience in the post-COVID era. Here we share our expert opinion on the vital components of customer experience, retail trends, and crucial transformations happening in the industry. Rich was in marketing and real estate, and Georganne in visual merchandising and store design.

Visual Merchandising 52

Visual Merchandising Payment Services Customer Experience Consumer 52

Retail TouchPoints

FEBRUARY 22, 2023

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how malls were navigating the rise in online shopping and the associated fall in foot traffic.

Consumer 280

Consumer Department Stores Shopping Clienteling 280

Wiser

DECEMBER 1, 2020

The products more or less fulfill the same purpose, so they can be grouped together in a logical way. With these groupings, retailers can address procurement, merchandising, promotions, and other retail efforts on the category as a whole, rather than for individual products. Coca-Cola and Pepsi are in the soft drink category.

Promotions 78

Promotions Visual Merchandising Marketing Management 78

Retail TouchPoints

NOVEMBER 20, 2023

Like many other DTC brands, True Classic made its first big impression online — in its case with a series of humorous, fast-paced, mildly homoerotic commercials. Also like many other DTC brands, its next step was into the brick-and-mortar world. and San Jose, Calif., beginning in 2022.

Apparel 173

Apparel Marketing Returns Advertising 173

VMS

JANUARY 20, 2023

Host David Kepron and Bazdar talk about Timberland, store design, visual merchandising and making great experiences. Amber’s diverse professional background includes retail design, visual merchandising, brand experience and fixture and lighting design. It’s about being bold. You know…do some research.

Visual Merchandising 92

Visual Merchandising Fashion Customer Experience Fulfillment 92

Retail TouchPoints

SEPTEMBER 28, 2021

Visual merchandising is critical to a store’s success as well. Whether it’s Black History Month, Pride Month, Halloween or the Christmas holiday season, promotions and messages are ongoing and you can only fulfill so much of that specificity with architecture.

Visual Merchandising 226

Visual Merchandising Promotions Location Fulfillment 226

365 Retail

APRIL 4, 2024

It acts as the key foundation for advanced store digitalization functionality such as: sophisticated real-time dynamic price and promotion implementation and management; advanced replenishment; shelf imaging and optimization; Click & Collect services; and in-store geo-location for advanced customer experience (CX).

Outdoor 52

Outdoor ATS Visual Merchandising Fashion 52

A1 Retail

APRIL 13, 2022

Cegid – (Stand 6C80) – Global unified commerce provider Cegid’s Live Retail Store solution is a new generation of collaborative in-store apps, designed to make customer journeys smoother and help deliver the most efficient omnichannel experience.

Payment Services 88

Payment Services Visual Merchandising Clienteling Green Retail 88

365 Retail

APRIL 19, 2022

Cegid – (Stand 6C80) – Global unified commerce provider Cegid’s Live Retail Store solution is a new generation of collaborative in-store apps, designed to make customer journeys smoother and help deliver the most efficient omnichannel experience.

Payment Services 73

Payment Services Visual Merchandising Clienteling Green Retail 73

Retail TouchPoints

AUGUST 6, 2020

We don’t know how shopping habits or product demand will change in a post-COVID-19 environment, but it will be more critical than ever to test and change store merchandising strategies to accommodate new consumer needs. AR visual merchandising automates manual store planning processes.

Visual Merchandising 159

Visual Merchandising Promotions Location Consumer 159