Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

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Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

JANUARY 25, 2024

Passwords are at the heart of the issue and account for 30% of all abandoned online purchases. Proper security is imperative to any business’ bottom line and the integrity of their brand, but how can that be achieved without increasing the burden on the end consumer? Enter passkeys. On top of that, passkeys are domain-specific.

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Inside Retail

MAY 1, 2022

After two years of quarantining, it’s no wonder consumers are now expert digital shoppers. In fact, 55 per cent of AU consumers are shopping online more frequently than before the pandemic. Plus, mobile allows them to be “always-on” and now accounts for 63 per cent of all online purchases. . The modern consumer journey.

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Consumer Checkout Social Commerce Shipping 147

Inside Retail

JANUARY 16, 2024

Cybersecurity company Kasada recently revealed that cybercriminals have compromised more than 15,000 customer accounts of Mexican fast food chain Guzman y Gomez, liquor retailer Dan Murphy’s, streaming service Binge, home shopping network TVSN and Event Cinemas since November.

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Merchant Services Payment Services Accounting Checkout 289

Retail Minded

MARCH 30, 2023

In the competitive environment of e-commerce, most consumers expect businesses to offer them fast and easy checkout. These all affect the revenue of e-commerce stores since they lose out on sales when customers leave without completing their purchase or registering an account. This is a standard marketing strategy.

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Checkout Payment Services Accounting Shipping 52

Retail TouchPoints

OCTOBER 21, 2022

Denise Leonhard: Retailers have to go to all these different channels now, much more than they used to, and it’s not just about the products themselves — consumers are also looking for that seamless payment experience with the brands they trust. We actually have tens of millions of people who just have Venmo accounts.

Merchant Services 337

Merchant Services Payment Services Checkout Finance 337

Inside Retail

JANUARY 14, 2024

Online scams have evolved so much since the days of the Nigerian Prince scam, that it is hard for consumers to differentiate between what is real and what is fake, and increasingly, established retailers are bearing the brunt of this. However, it is also a feeding ground for cyber criminals who prey on Australians’ eagerness for a bargain.”

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Payment Services Accounting Advertising Shopping 260

Retail TouchPoints

JUNE 23, 2022

This is also the ideal time to review the online customer journey, because consumer expectations for ecommerce convenience and personalization are higher than ever, based on the findings of ClearSale’s 2021 State of Consumer Attitudes on Ecommerce, Fraud & CX survey. Streamline Your Checkout Process for Busy Parents and Students.

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Payment Services Checkout Drop-Shipping Customer Retention 303

Retail TouchPoints

JANUARY 3, 2023

As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers. As a result of inflation, fierce competition, excess inventory and changes in consumer behavior, retail profit margins shrunk. Inflation and the Incredible Shrinking Margin.

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Merchant Services Payment Services Accounting Checkout 306

Inside Retail

MAY 2, 2021

Covid-19 hit the reset button on consumer behaviour. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. The answer is deceptively simple.

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Consumer Social Commerce Shopping Returns 200

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

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Marketing Consumer Checkout Customer Experience 288

Retail TouchPoints

JANUARY 24, 2023

EWS also said that if a sizable number of merchants enable the wallet it might also explore adding other payment options, such as direct payments from bank accounts. “We hear from consumers that they want to utilize online payments from their trusted financial institutions,” said Anderson in a statement.

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Merchant Services Payment Services Accounting Checkout 304

Retail TouchPoints

FEBRUARY 16, 2023

One of the most common complaints customers have is waiting too long in checkout lines. Instead of the typical time-consuming payment process in stores, facial recognition technology can identify the customer and automatically charge their account for a fast, secure self-service checkout experience.

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Payment Services Shopping Checkout Customer Experience 270

Retail TouchPoints

APRIL 5, 2022

“As an independent company, we see a tremendous opportunity for PayPal to expand our role as a champion for consumers and partner to merchants , and to help shape the industry as money becomes digital at an increasingly rapid pace.”. Consumers are now more digital, and they’ve gotten into these habits. Source: CivicScience.

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Merchant Services Payment Services Checkout Consumer 361

Inside Retail

DECEMBER 1, 2022

On the Ikea Family account, customers need to create a ‘Gift Registry’ with their desired products and share this list with their family and friends to browse, choose and complete purchases online or at an Ikea store near them. The Gift Registry and the in-store App Checkout will make shopping simpler and more exciting.”.

Checkout 130

Checkout Accounting Shopping Management 130

Retail TouchPoints

OCTOBER 26, 2022

Amazon shoppers will be able to add their Venmo account as a payment method for their Amazon account and even set it up as their default payment option. Amazon will begin offering Venmo as a payment option on its website and app, rolling it out to select customers immediately and available to all U.S. shoppers by Black Friday.

Payment Services 245

Payment Services Accounting Checkout Management 245

Retail TouchPoints

AUGUST 16, 2021

Shoppers can apply for either Walgreens card in real time at checkout. The retailer is using Synchrony ’s dApply technology to streamline the application process and the Quickscreen pre-approval engine for a real-time credit check that can enable opening an account in seconds. Giant Eagle Seeks to Make In-Store Checkout Seamless.

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Payment Services Checkout Supermarket Accounting 264

Inside Retail

MARCH 14, 2024

Earlier this week, Etri told A Current Affair, “If you start shopping local at places like this that are offering prices that benefit the consumer, then you are going to see more businesses open that are doing the same thing. Private-label brand sales account for 18.1 Bunnings is now back in first place.

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Supermarket Accounting Grocer Checkout 263

Retail Gazette

FEBRUARY 22, 2024

According to recent studies, over 70% of consumers expect personalised experiences when interacting with retailers online. Over 60% of consumers have interacted with chatbots when shopping online, highlighting the growing acceptance of AI-driven customer service solutions, according to a survey by Statista.

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Inventory Management Checkout Inventory Turnover Promotions 122

Retail TouchPoints

SEPTEMBER 10, 2021

Amazon will let Whole Foods customers “skip the checkout line” at two new Just Walk Out-enabled locations, in Washington, D.C. Customers at these new Whole Foods won’t have to use JWO if they don’t want to, they can instead choose to use self-checkout lanes. and Sherman Oaks, Calif., set to open next year.

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Checkout Payment Services Location Marketing 259

Retail TouchPoints

FEBRUARY 27, 2024

A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand. In 2014, cybercriminals used a third-party vendor’s credentials to enter Home Depot’s network and deployed malware on the self-checkout systems to steal customer information.

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Payment Services Wholesale Store Layout Inventory Management 277

Inside Retail

MARCH 12, 2024

State-of-the-art software from Square allows retailers to accept every major payment type preferred by consumers – including Afterpay – both in-store and online, as well as enabling Apple’s Tap to Pay feature on iPhones. Valid for Square customers located in Australia only with an Australian Square account.

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Payment Services Accounting Promotions Point of Sale 130

Inside Retail

APRIL 4, 2024

According to Aussie-born global fintech Airwallex – which last month launched its State of Cross-border eCommerce: Key Trends of 2024 Report – a whopping 54 per cent of global consumers are expected to increase their international online spending over the next six to 12 months. To get started with Airwallex, sign up for a free account now.

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Merchant Services Payment Services Social Commerce Checkout 130

Retail TouchPoints

FEBRUARY 23, 2022

To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy. The issue with this is that both retailers and customers have to have accounts set up in the same exchange platform.

Payment Services 356

Payment Services Checkout Telecommunications Social Commerce 356

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Consumers in every age bracket are in fraudsters’ sights.

Merchant Services 297

Merchant Services Accounting Payment Services Returns 297

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time.

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Shipping Drop-Shipping Returns Comparison Shopping 269

Retail Focus

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team.

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Retail TouchPoints

APRIL 27, 2021

As the popularity of BNPL increases, it is important for consumers and merchants to weigh the benefits and the drawbacks of using/offering these payment options. BNPL services allow consumers to buy and take home their purchases on the spot, without having to wait until products are paid off to receive them. A survey by cardify.ai

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Bing accounts for approximately 25% of total monthly search volume in the U.S.,

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

A1 Retail

SEPTEMBER 27, 2023

Mollie reveals that economically ‘concerned’ consumers are relying more on social media, BNPL, and discounts when shopping online but expect to spend more in the next year Mollie , one of the fastest growing financial service providers in Europe, today unveiled findings from its second annual European Ecommerce Report.

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Merchant Services Consumer Payment Services Checkout 59

Inside Retail

FEBRUARY 5, 2024

As we venture into 2024, Australian retailers stand at the crossroads of evolving consumer behaviours, economic uncertainties, and technological advancements. This transition ushered in an era where consumers seamlessly navigated between digital and physical channels, choosing the path of least resistance for their purchases.

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Retail TouchPoints

APRIL 21, 2021

Buy now, pay later (BNPL) also thrived over the past year, rising nearly 78% to account for 1.6% I think more consumers, particularly millennials and Gen Z, are aware of the ability to pay with their wallet, so those two are big drivers. Digital wallet usage is expected to account for 40.5% of ecommerce spend.

Merchant Services 299

Merchant Services Payment Services Checkout Accounting 299

Retail TouchPoints

APRIL 8, 2024

Ecommerce Growth with TikTok Today’s consumers have short attention spans and are constantly on the lookout for the next big thing in viral content. To make a splash on a platform like TikTok that caters to this kind of consumer behavior, you must become adept at creating content that quickly showcases why your product deserves to go viral.

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Checkout Marketing Advertising Point of Sale 263

Retail TouchPoints

DECEMBER 17, 2021

Klarna has launched a new browser extension that enables consumers shopping on desktop computers to access its buy now, pay later service at any online store, even if the retailer is not a Klarna partner. . The extension had been in beta testing with more 100,000 consumers and is now available on Google Chrome and Microsoft Edge in the U.S.,

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Merchant Services Checkout Payment Services Consumer 271

Inside Retail

AUGUST 23, 2023

Australian retail giant Woolworths Group reported solid FY23 results on Wednesday , showcasing the supermarket sector’s resilience in the face of dropping consumer spend. There were extenuating circumstances, but we also feel accountable for what happened,” Banducci said. per cent over the financial year to $2.8

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365 Retail

MAY 1, 2024

Consumers now have the luxury of browsing products from their homes. Personalization through Data Analytics Retailers are using data analytics to better understand consumer behavior. Mobile Payments and Checkout-Free Shopping The way we pay for goods is also changing.

Payment Services 52

Payment Services Checkout Kiosk Consumer 52

Inside Retail

MARCH 10, 2022

Shippit’s retailers will now be able to offer their customers an Uber delivery option at checkout. According to Future of Delivery Report 2022, in the next five years, Asia Pacific will be the largest regional parcels market by value, accounting for around 42 per cent of a global market.

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Fashion Shipping Checkout Accounting 246