Retail TouchPoints

AUGUST 24, 2022

As ecommerce has become a part of everyday life, customers have felt empowered to take control of their checkout experiences both in-store and at home. A recent study found shoppers of all demographics are warming up to the idea of self-checkout, seeing it as a faster option that eliminates the need to wait in line.

Checkout 283

Checkout Payment Services Shipping Promotions 283

Retail TouchPoints

AUGUST 16, 2021

Walgreens has introduced the myWalgreens Credit Card program, while supermarket chain Giant Eagle will start accepting PayPal and Venmo in-store as retailers continue expanding their payment options. Shoppers can apply for either Walgreens card in real time at checkout. Giant Eagle Seeks to Make In-Store Checkout Seamless.

Payment Services 264

Payment Services Checkout Supermarket Accounting 264

Inside Retail

MAY 7, 2024

As populations age and start to fall, there is tremendous interest in providing goods and services to the elderly. This means the elderly in Singapore have, and will have, a greater capacity and willingness to spend on goods and services for themselves and their loved ones. Retailers don’t want to be left behind.

Payment Services 130

Payment Services Beauty and Health Fashion Accounting 130

Retail TouchPoints

SEPTEMBER 6, 2023

So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. The customer is then charged on an ongoing basis unless they explicitly cancel the service in question.

Merchant Services 255

Merchant Services Payment Services Consumer Customer Experience 255

Retail TouchPoints

JANUARY 24, 2023

The digital wallet will be managed by Early Warning Services (EWS) , the company that operates Zelle, but will operate separately from Zelle. The other four owners in the EWS/Zelle venture include Capital One Financial , PNC Financial Services Group , U.S. By 2025, digital wallets are expected to account for 52.5%

Merchant Services 294

Merchant Services Payment Services Accounting Checkout 294

Retail TouchPoints

APRIL 27, 2021

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015. billion, according to IBISWorld.

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Inside Retail

MARCH 26, 2023

Amazon One, the palm recognition service that lets customers enter, identify, and pay will be linked to the MyPanera loyalty programme. Customers can choose loyalty linking, payment, or both. But with this initiative, the enrollment process is easier. The company used to operate 29 of these stores, they will now only operate 21.

Payment Services 130

Payment Services Accounting Checkout Location 130

365 Retail

JANUARY 12, 2024

Be it shoppers paying by Scan & Go, self-checkout, in checkout-free stores or via Click & Collect: offline retail is becoming increasingly digital. This requires suitable payment solutions – turning payment into a strategic success factor. Cash, cheques and invoices accounted for together 95% of turnover.

Payment Services 62

Payment Services Checkout Accounting Point of Sale 62

Retail TouchPoints

JANUARY 25, 2024

Passwords are at the heart of the issue and account for 30% of all abandoned online purchases. Proper security is imperative to any business’ bottom line and the integrity of their brand, but how can that be achieved without increasing the burden on the end consumer? Enter passkeys. On top of that, passkeys are domain-specific.

Payment Services 261

Payment Services Shopping Accounting Checkout 261

Small Biz Trends

NOVEMBER 8, 2021

Amazon Pay is a fast and easy way to purchase products and services. Customers can buy things from your e-commerce online storefronts and/or website using the data stored in their Amazon account. Amazon Pay is a service customers can use. Or through Alexa and their payment methods in their Amazon.com accounts.

Checkout 144

Checkout Merchant Services Payment Services Accounting 144

Retail TouchPoints

APRIL 5, 2022

“Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the spinoff. “As Consumers are now more digital, and they’ve gotten into these habits. Source: CivicScience.

Merchant Services 359

Merchant Services Payment Services Checkout Consumer 359

Inside Retail

JANUARY 16, 2024

Cybersecurity company Kasada recently revealed that cybercriminals have compromised more than 15,000 customer accounts of Mexican fast food chain Guzman y Gomez, liquor retailer Dan Murphy’s, streaming service Binge, home shopping network TVSN and Event Cinemas since November.

Merchant Services 289

Merchant Services Payment Services Accounting Checkout 289

Retail Focus

JANUARY 12, 2023

However, to do that, the system needs to be operable 24/7 throughout the entire year. The ultimate benefits that come with all of that include: reduced operating costs, fewer operator errors, increased sales, . Deciding Which Processes to Automate. Checkouts. enhanced staff efficiency, and. Product Catalogues.

Payment Services 130

Payment Services Inventory Management Returns Checkout 130

Inside Retail

APRIL 4, 2024

According to Aussie-born global fintech Airwallex – which last month launched its State of Cross-border eCommerce: Key Trends of 2024 Report – a whopping 54 per cent of global consumers are expected to increase their international online spending over the next six to 12 months. trillion by 2030.

Merchant Services 130

Merchant Services Payment Services Social Commerce Checkout 130

Inside Retail

MARCH 25, 2024

In an era of fierce competition to attract consumers’ tightening budgets, customer experience has become the key edge retailers can deploy to stand above the competition. The best-in-class checkout tools can be used at permanent shops, pop-up stores, or events and staff can take payments with the confidence of 99.9

Customer Experience 243

Customer Experience Merchant Services Checkout Payment Services 243

Inside Retail

JANUARY 14, 2024

Online scams have evolved so much since the days of the Nigerian Prince scam, that it is hard for consumers to differentiate between what is real and what is fake, and increasingly, established retailers are bearing the brunt of this. However, it is also a feeding ground for cyber criminals who prey on Australians’ eagerness for a bargain.”

Payment Services 260

Payment Services Accounting Advertising Shopping 260

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. Digital wallet usage is expected to account for 40.5%

Merchant Services 298

Merchant Services Payment Services Checkout Accounting 298

Retail TouchPoints

JUNE 23, 2022

This is also the ideal time to review the online customer journey, because consumer expectations for ecommerce convenience and personalization are higher than ever, based on the findings of ClearSale’s 2021 State of Consumer Attitudes on Ecommerce, Fraud & CX survey. Give Back-to-School Shoppers Alternative Payment Options.

Payment Services 288

Payment Services Checkout Drop-Shipping Customer Retention 288

Retail TouchPoints

FEBRUARY 16, 2023

One of the most common complaints customers have is waiting too long in checkout lines. The Allure of Facial Recognition in Retail The retail industry is built on the ideal of service. Stores can be managed with a smaller ratio of staff to customers without sacrificing customer service. It has been estimated that U.S.

Payment Services 250

Payment Services Shopping Checkout Customer Experience 250

Inside Retail

JUNE 29, 2022

But the payment method is already truly embedded in the digital economy and is not going anywhere, even if it is regulated. Let’s look at the conditions that were so favourable to this payment method, the inevitable regulations and consumer and media response. BNPL is disrupting credit and driving competition.

Merchant Services 130

Merchant Services Payment Services Finance Consumer 130

Retail Minded

MARCH 30, 2023

In the competitive environment of e-commerce, most consumers expect businesses to offer them fast and easy checkout. These include lack of diverse payment options or non-responsive website layouts. It helps increase customer engagement by giving consumers a better chance to purchase.

Checkout 52

Checkout Payment Services Accounting Shipping 52

Retail TouchPoints

JANUARY 3, 2023

As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers. As a result of inflation, fierce competition, excess inventory and changes in consumer behavior, retail profit margins shrunk. Inflation and the Incredible Shrinking Margin.

Merchant Services 303

Merchant Services Payment Services Accounting Checkout 303

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 268

Payment Services Wholesale Store Layout Inventory Management 268

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Bing accounts for approximately 25% of total monthly search volume in the U.S.,

Merchant Services 305

Merchant Services Shopping Payment Services Advertising 305

Inside Retail

MARCH 12, 2024

Square is revolutionising the way small and medium-sized retailers can manage inventory and payments through a combination of next-generation hardware and custom-built software. Square’s system also allows retailers to accept returns at any location and seamlessly process exchanges. Offer not valid with guest checkout.

Payment Services 130

Payment Services Accounting Promotions Point of Sale 130

Inside Retail

MAY 24, 2023

Many retailers have become accustomed to using Buy Now Pay Later (BNPL) services to capture customer spend, with the option being particularly popular among younger Australians who are bearing the brunt of cost of living pressures. It would also be scalable based on the risk of consumer harm , but the details on this are unknown.

Payment Services 147

Payment Services Consumer Accounting Department Stores 147

Retail TouchPoints

JULY 12, 2023

Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

Payment Services 234

Payment Services Inventory Management Checkout Loss Prevention 234

Retail TouchPoints

SEPTEMBER 10, 2021

Amazon will let Whole Foods customers “skip the checkout line” at two new Just Walk Out-enabled locations, in Washington, D.C. Seven Whole Foods locations in the Seattle area already are using the Amazon One contactless payment solution , which allows customers to pay by scanning their palm.). and Sherman Oaks, Calif.,

Checkout 241

Checkout Payment Services Location Marketing 241

A1 Retail

AUGUST 26, 2021

To do so effectively, however, retailers need to optimise their payments ecosystems now to put in place the right framework for expansion in the future. This is due to a shift in consumer behaviour resulting from local lockdowns and social distancing guidelines, which drove customers to explore online shopping channels.

Merchant Services 98

Merchant Services Payment Services Consumer Returns 98

Retail Minded

FEBRUARY 19, 2022

Contributed by Steve Villegas VP, Head of Payment Partnerships for North America. While merchants cannot control offline challenges like supply chain disruption or last-mile delivery issues, they can (and must) shape the digital environment and ensure a seamless checkout process. What Influences Consumer Behavior?

Merchant Services 52

Merchant Services Payment Services Checkout Consumer 52

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Consumers in every age bracket are in fraudsters’ sights.

Merchant Services 287

Merchant Services Accounting Payment Services Returns 287

Inside Retail

JANUARY 10, 2024

The world’s largest retailer shared expansive plans for the future of retail at the recent Consumer Electronics Show (CES 2024), focusing on adaptive retail strategies that encompass realms of customers, workforce and society. It’s essentially a ‘Virtual Try-On’ service that becomes a social experience.

Shopping 262

Shopping Payment Services Social Commerce Checkout 262

A1 Retail

SEPTEMBER 27, 2023

Mollie reveals that economically ‘concerned’ consumers are relying more on social media, BNPL, and discounts when shopping online but expect to spend more in the next year Mollie , one of the fastest growing financial service providers in Europe, today unveiled findings from its second annual European Ecommerce Report.

Merchant Services 59

Merchant Services Consumer Payment Services Checkout 59

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

Marketing 278

Marketing Consumer Checkout Customer Experience 278

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. Consumers are left disappointed, feeling cheated and let down. This surge of reseller abuse can have a negative impact on the business-consumer relationship.

Merchant Services 162

Merchant Services Payment Services Drop-Shipping Shipping 162

365 Retail

MAY 1, 2024

The digital revolution in retail is reshaping how we buy, sell, and interact with products and services. Consumers now have the luxury of browsing products from their homes. Personalization through Data Analytics Retailers are using data analytics to better understand consumer behavior.

Payment Services 52

Payment Services Checkout Kiosk Consumer 52

A1 Retail

JANUARY 26, 2022

Klarna, a global banking, payments and shopping service, announces the launch of Klarna Card in the UK, empowering consumers with greater control, transparency and choice over how they pay. Consumers can sign up to be on the waitlist by tapping ‘Klarna Card’ in the latest version of the Klarna app or from their account here.

Payment Services 52

Payment Services Checkout Finance Consumer 52