Inside Retail

OCTOBER 14, 2024

Located at Chadstone Shopping Centre in Melbourne, the 250sqm flagship offers Gentle Monster’s full range of product and experience to Australian consumers. South Korean luxury eyewear brand Gentle Monster has opened its first flagship boutique in Australia, in collaboration with omnichannel brand distributor Bluebell Group.

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Boutique Department Stores Fashion Consumer 278

Retail TouchPoints

APRIL 27, 2023

As rival TikTok ramps up its shopping initiatives , Meta is streamlining its own commerce strategy to drive more in-platform shopping on Instagram and Facebook. A shift toward a new dynamic for Instagram and Facebook Shops will require companies to enable in-app checkout in order to offer a Shop on both sites.

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Merchant Services Shopping Checkout Social Commerce 306

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement. user data is stored in the U.S.

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Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

NOVEMBER 21, 2023

When customers aren’t actively searching and shopping for gifts, they are spending an elevated amount of time watching their favorite TV shows and movies — especially holiday classics like How the Grinch Stole Christmas and Elf. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership.

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Shopping Consumer Specialty Retailers Department Stores 278

Retail TouchPoints

JULY 25, 2024

WHP Global has licensed Toys ‘R’ Us shops for two Navy Exchange Service Command ( NEXCOM ) stores, with plans for additional locations in 2025. The shop-in-shops will launch this fall at NEX Oceana in Virginia Beach, Va., followed by the NEX in Jacksonville, Fla. “To

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Shopping ATS Location Planning 278

Inside Retail

APRIL 2, 2024

Tenants at Caneland Central in Mackay, Queensland are completing their refurbishments as part of the shopping centre’s makeover. Lendlease’s Australian Prime Property Fund Retail sold Caneland Central to Sentinel Property Group for roughly $280 million in 2022.

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Retail TouchPoints

DECEMBER 11, 2024

On Sunday I did my weekly shopping at the store to find out if Amazon Fresh might be able to fill the hole left by Fairway, literally and figuratively. See the closure of Amazon Style ; the 2022 closure of all Amazon 4-star , Books and Pop Up stores; and the Amazon Go pullback and pause.) billion acquisition of Whole Foods.

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Checkout Grocer Kiosk Promotions 284

Retail TouchPoints

OCTOBER 23, 2024

Amazon has made a number of moves to refine its offerings, including adding fuel discounts to the list of Prime membership benefits; developing a low-cost store to compete with discount shopping apps like Temu; and redesigning the homepage of its shopping app for easier navigation. The bulk of the program will be shut down by Dec.

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Merchant Services Fulfillment Shipping Jewelry 261

Retail TouchPoints

DECEMBER 5, 2024

The suit, filed in the District’s Superior Court, alleges that in June 2022 Amazon made a secret internal decision to stop using its fleet of branded trucks to make Prime deliveries to DC zip codes 20019 and 20020, which are high-crime areas of the city east of the Anacostia River.

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Checkout Advertising Consumer Shopping 273

Retail Gazette

DECEMBER 4, 2024

Following its collapse, John Lewis said it would proactively offer roles where it can to its former partners at The Floor Room, who transferred across when it opened the concessions in 2022. FRP had explored a company voluntary arrangement (CVA) for The Body Shop following a shop closure and redundancy programme.

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Shopping Beauty and Health Fashion Planning 124

Retail TouchPoints

APRIL 1, 2025

Complicated Competitive Dynamics GoodwillFinds.com was launched in October 2022 in a bid by the 120 -year-old thrift store chain to grab a larger piece of the growing online resale market. You can also keep supporting Goodwill by shopping at your local Goodwill store.

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Thrift Store Shipping Fulfillment Consumer 267

Retail TouchPoints

NOVEMBER 26, 2024

Aimée Lapic, CEO, Hanna Andersson The woman behind the curtain of much of this effort is CEO Aimée Lapic, who joined the company in 2022. Hanna Andersson personal shoppers gather client details and then create tailored closets for guests to peruse and shop virtually.

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Boutique Apparel Customer Experience Shopping 289

Retail TouchPoints

MARCH 27, 2024

Google has begun using the zero-party data of customers’ thumbs-up/thumbs-down style ratings and brand preferences to better personalize its shopping experience, helping consumers find the exact products they want among the 45 billion listed by the search engine.

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Shopping Apparel Accessories Consumer 299

Retail TouchPoints

DECEMBER 31, 2024

Consider these facts: total returns amounted to $743 billion in merchandise in 2023 and in 2022; approximately 16.5% Thats important given that the same report also revealed that96%of consumers would shop again with a retailer based on a good returns experience. of all purchased goods were returned to retailers.

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Retail TouchPoints

FEBRUARY 6, 2025

In August 2022 the U.S. Department of Agriculture announced applications for grants to increase online shopping opportunities for those receiving SNAP benefits. The FreshPass program is available across multiple Albertsons banners including Safeway, Vons, Acme, Jewel-Osco and Shaws.

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Retail TouchPoints

FEBRUARY 20, 2025

Introduced in April 2022 , Buy with Prime allows brands to offer the benefits of Prime membership including fast free delivery, easy returns and 24/7 customer support to customers on their own DTC platforms.

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Fulfillment Checkout Accounting Returns 216

Inside Retail

FEBRUARY 17, 2025

The Melbourne store will resemble a Vietnamese-themed coffee shop with its architectural style, display graphics, and menus that incorporate elements of Vietnamese and local cultures. Trung Nguyen first made its international debut in China in 2022 with a store in Shanghai and then expanded into Beijing and Chongqing.

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Retail TouchPoints

FEBRUARY 2, 2024

Amazon has debuted Rufus , a new generative AI-powered conversational shopping experience, at the same time that it reported strong earnings for Q4 2023 and the full year. billion , a huge increase from the $278 million in profit Amazon saw in Q4 2022. billion in 2022. customers in the Amazon mobile app.

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Shopping Advertising Customer Experience Apparel 285

Retail Focus

OCTOBER 30, 2024

Media outlets often cover the shopping experience as part of cultural events or trends due to the sense of occasion and exclusivity it creates. In Los Angeles, Gucci opened a pop-up shop to commemorate the brand’s centenary, with references to the Hollywood film industry.

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Location Consumer Store Layout Shopping 246

Retail TouchPoints

SEPTEMBER 18, 2023

Amazon hosted a second fall Prime sale for the first time last year, unofficially marking the kickoff of the 2022 holiday shopping season. increase over 2022, and Amazon reported that Prime members purchased more than 375 million items worldwide. 10 at 3 a.m. EDT through October 11. consumers spent a total of $12.7

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Shopping Consumer ATS Marketing 277

Retail TouchPoints

DECEMBER 23, 2024

We aim to enable creators and brands to turn their affinity and consumer engagement on Roblox into an effortless shopping experience for their new and existing audiences. The collection also included a real-life version of the fan-favorite Forever Beanie, the #1 selling item in Forever 21 Shop City on Roblox.

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Payment Services Fashion Accessories Kiosk 278

Retail TouchPoints

JANUARY 31, 2024

For example, while 49% of respondents said they shopped the same amount in 2023 as they did in 2022, 43% believed that they ultimately spent more money. “We Because of that, we put a lot more emphasis on questions around the economic environment and the role that that plays on consumer shopping behaviors.

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Consumer Shopping Shipping Returns 264

Retail TouchPoints

FEBRUARY 14, 2025

We know consumers love shopping beauty at Target because its Tarzhay at its best: the combination of amazing products and prices you cant find anywhere else, said Amanda Nusz, SVP of Essentials and Beauty at Target in a statement. and 90% of the new arrivals priced at less than $20.

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Consumer Shopping Visual Merchandising ATS 191

Retail TouchPoints

MARCH 14, 2025

The 150,000-square-foot space, located within the District at Howell Mill shopping center in Atlantas Upper Westside neighborhood, will offer furniture, home dcor, housewares, appliances and home improvement essentials. In May 2022 Wayfair opened its first AllModern store format in Lynnfield, Mass. will expedite deliveries.

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Fulfillment Location Shopping ATS 165

Inside Retail

JANUARY 10, 2024

Embracing AI Walmart’s goal is to make shopping experiences effortless, engaging and personalised. There is also a new AR feature called ‘Shop With Friends’. With that information, a customer’s online shopping cart is filled with the right items at the appropriate time.

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Shopping Payment Services Social Commerce Checkout 262

Retail TouchPoints

MARCH 20, 2025

These one-stop shops offer the same low prices on snacks and beverages as full-scale Walmart stores. In April 2022 Walmart added fuel discounts to the benefits of its Walmart+ loyalty program, available at more than 14,000 gas stations nationwide. Walmart will open or remodel more than 45 fuel stations across the U.S.

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Location Shopping ATS Store Operations 162

Retail TouchPoints

MAY 7, 2025

7-Eleven has launched an improved Gold Pass subscription and loyalty program, building on the 7NOW Gold Pass subscription delivery service introduced in January 2022. The enhanced program brings loyalty, perks and delivery benefits together and is available for $9.95 per month or $95 annually; students pay $5.95 monthly or $55 per year.

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Advertising Shopping Management ATS 165

Inside Retail

NOVEMBER 27, 2024

In 2021, the business went live with its promotions on November 18, in 2022 on November 15 and last year on November 9. It also provided customers with more time to shop these deals. Since 2021, LSKD has joined in on the “Black November” sales period, starting its discounting earlier each year.

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Markdowns Promotions Advertising Department Stores 241

Inside Retail

MARCH 3, 2025

Leo is a luxury customer, he shops luxury constantly and his family shops luxury, Good shared. Unlocking key partners Leo Lin first entered the US market in 2022, launching into 15 Neiman Marcus boutiques before adding Moda Operandi in 2023 and Bloomingdales in 2024 to its roster of esteemed American retailers.

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Fashion Boutique Accounting Wholesale 208

Inside Retail

NOVEMBER 11, 2024

Shopping is about more than just a transaction, as evidenced by our inaugural global feature on the ‘Most desirable shopping precincts’. Home to Apple’s London Campus, a 2229sqm food hall and a glass chimney lift, Battersea Power Station also has housing and hundreds of shops located in its historic turbine halls.

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Specialty Store Customer Experience Shopping Department Stores 130

Inside Retail

JANUARY 29, 2025

Established in 2022 in Howrah, the retail centre spans 6002sqm and is anchored by a Coles supermarket, a full-line Priceline, a 24-hour drive-thru McDonald’s Liquorland, and 16 other specialty stores. Tipalea has sold Tasmanian retail centre Glebe Hill Village to Charter Hall for $50.25

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Retail TouchPoints

APRIL 22, 2025

Shopping center operator Unibail-Rodamco-Westfield (URW) is expanding its in-house media and experiential division, Westfield Rise , to the U.S. The state-of-the-art media displays will debut across 10 of the company’s flagship shopping centers this year. Debut to Feature Next-Gen DOOH Capabilities Coinciding with its U.S.

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Advertising Consumer Customer Experience Shopping 147

A1 Retail

OCTOBER 22, 2024

The Retail Trust is running free training sessions online and in London from 12th to 14th November, to arm hundreds of shop staff with new skills to manage challenging in-store situations this Christmas and deal with any difficult experiences. Retail workers can apply to take part by visiting retailtrust.org.uk/respect.

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Shopping Management ATS Returns 111

Inside Retail

JANUARY 6, 2025

billion in 2022. Among Amazon shoppers in the UK, 70 per cent now shop there at least once a month, while 17 per cent use the online marketplace weekly. Amazon announced it posted over $3.1 billion in sales revenue (across cloud, advertising and marketplace sales) in calendar year 2023, up from $2.63 million customers, reaching 7.9

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Fulfillment Shipping Marketing Accessories 240

Retail TouchPoints

APRIL 22, 2025

The retail giant also will spotlight trend-forward brands online with elevated shopping experiences and editorial storytelling. In July 2022 Walmart announced plans to add Beauty Lounges in 400 stores in partnership with cosmetics brand Mayvenn. They mix basics with premium.

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Returns Promotions Planning Shopping 147

Retail TouchPoints

JANUARY 25, 2024

Apple rolled out passkey support via the iCloud Keychain in macOS Ventura and iOS 15 in June 2022, and Google announced support for passkeys on Chrome and Android in May2023. In her role, she oversees the company’s passwordless solutions, with a focus on bringing passkeys to enterprises and consumers around the world.

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Payment Services Shopping Accounting Checkout 264

Retail TouchPoints

FEBRUARY 25, 2025

The reason gen AI rapidly gained mainstream adoption after OpenAIs launch of ChatGPT in 2022 was due to its ability to create novel content (text, images, music) from user prompts. Powered by AI algorithms, it processes vast datasets, while natural language processing (NLP) enables it to understand and respond to user input conversationally.

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Accessories Promotions Returns Consumer 179