Retail Focus

OCTOBER 30, 2024

Media outlets often cover the shopping experience as part of cultural events or trends due to the sense of occasion and exclusivity it creates. In Los Angeles, Gucci opened a pop-up shop to commemorate the brand’s centenary, with references to the Hollywood film industry.

Location 247

Location Store Layout Consumer Shopping 247

Retail TouchPoints

DECEMBER 5, 2024

The suit, filed in the District’s Superior Court, alleges that in June 2022 Amazon made a secret internal decision to stop using its fleet of branded trucks to make Prime deliveries to DC zip codes 20019 and 20020, which are high-crime areas of the city east of the Anacostia River.

Checkout 273

Checkout Advertising Consumer Shopping 273

Retail TouchPoints

NOVEMBER 26, 2024

Aimée Lapic, CEO, Hanna Andersson The woman behind the curtain of much of this effort is CEO Aimée Lapic, who joined the company in 2022. Hanna Andersson personal shoppers gather client details and then create tailored closets for guests to peruse and shop virtually.

Boutique 289

Boutique Apparel Customer Experience Shopping 289

Retail Gazette

DECEMBER 4, 2024

Following its collapse, John Lewis said it would proactively offer roles where it can to its former partners at The Floor Room, who transferred across when it opened the concessions in 2022. FRP had explored a company voluntary arrangement (CVA) for The Body Shop following a shop closure and redundancy programme.

Shopping 124

Shopping Beauty and Health Fashion Finance 124

Retail TouchPoints

NOVEMBER 15, 2024

In a move to double down on the equity of its flagship brand, Qurate Retail Group — parent company of QVC , HSN , Garnet Hill , Grandin Road , Ballard Designs and Frontgate — is rebranding as QVC Group as it looks to expand its presence in the realm of live social shopping. “Live social shopping is a natural evolution for us. .

Shopping 264

Shopping Social Commerce Marketing ATS 264

Retail TouchPoints

OCTOBER 23, 2024

Amazon has made a number of moves to refine its offerings, including adding fuel discounts to the list of Prime membership benefits; developing a low-cost store to compete with discount shopping apps like Temu; and redesigning the homepage of its shopping app for easier navigation. The bulk of the program will be shut down by Dec.

Merchant Services 261

Merchant Services Fulfillment Shipping Jewelry 261

Retail TouchPoints

DECEMBER 31, 2024

Consider these facts: total returns amounted to $743 billion in merchandise in 2023 and in 2022; approximately 16.5% Thats important given that the same report also revealed that96%of consumers would shop again with a retailer based on a good returns experience. of all purchased goods were returned to retailers.

Returns 311

Returns Payment Services Shipping Fulfillment 311

Retail TouchPoints

DECEMBER 23, 2024

We aim to enable creators and brands to turn their affinity and consumer engagement on Roblox into an effortless shopping experience for their new and existing audiences. The collection also included a real-life version of the fan-favorite Forever Beanie, the #1 selling item in Forever 21 Shop City on Roblox.

Payment Services 278

Payment Services Fashion Accessories Kiosk 278

Retail TouchPoints

APRIL 1, 2025

Complicated Competitive Dynamics GoodwillFinds.com was launched in October 2022 in a bid by the 120 -year-old thrift store chain to grab a larger piece of the growing online resale market. You can also keep supporting Goodwill by shopping at your local Goodwill store.

Thrift Store 267

Thrift Store Shipping Fulfillment Consumer 267

Inside Retail

NOVEMBER 11, 2024

Shopping is about more than just a transaction, as evidenced by our inaugural global feature on the ‘Most desirable shopping precincts’. Home to Apple’s London Campus, a 2229sqm food hall and a glass chimney lift, Battersea Power Station also has housing and hundreds of shops located in its historic turbine halls.

Specialty Store 130

Specialty Store Customer Experience Shopping Department Stores 130

Inside Retail

JANUARY 6, 2025

billion in 2022. Among Amazon shoppers in the UK, 70 per cent now shop there at least once a month, while 17 per cent use the online marketplace weekly. Amazon announced it posted over $3.1 billion in sales revenue (across cloud, advertising and marketplace sales) in calendar year 2023, up from $2.63 million customers, reaching 7.9

Fulfillment 240

Fulfillment Shipping Marketing Accessories 240

Retail TouchPoints

FEBRUARY 20, 2025

Introduced in April 2022 , Buy with Prime allows brands to offer the benefits of Prime membership including fast free delivery, easy returns and 24/7 customer support to customers on their own DTC platforms.

Checkout 216

Checkout Fulfillment Accounting Returns 216

Retail TouchPoints

FEBRUARY 6, 2025

In August 2022 the U.S. Department of Agriculture announced applications for grants to increase online shopping opportunities for those receiving SNAP benefits. The FreshPass program is available across multiple Albertsons banners including Safeway, Vons, Acme, Jewel-Osco and Shaws.

Consumer 191

Consumer Shopping Customer Experience Fulfillment 191

Retail TouchPoints

FEBRUARY 25, 2025

The reason gen AI rapidly gained mainstream adoption after OpenAIs launch of ChatGPT in 2022 was due to its ability to create novel content (text, images, music) from user prompts. Powered by AI algorithms, it processes vast datasets, while natural language processing (NLP) enables it to understand and respond to user input conversationally.

Accessories 179

Accessories Promotions Returns Consumer 179

Inside Retail

MARCH 3, 2025

Leo is a luxury customer, he shops luxury constantly and his family shops luxury, Good shared. Unlocking key partners Leo Lin first entered the US market in 2022, launching into 15 Neiman Marcus boutiques before adding Moda Operandi in 2023 and Bloomingdales in 2024 to its roster of esteemed American retailers.

Fashion 208

Fashion Boutique Accounting Wholesale 208

Retail TouchPoints

DECEMBER 4, 2024

Closing the Online Discovery Gap Calpak has seen consistent growth online, but the “focused and funneled” nature of the online shopping experience meant many customers missed discovering the brand’s diverse product set. Of course, this also meant Calpak missed significant cross-selling and upselling opportunities. “We

Wholesale 296

Wholesale Planning Accessories Marketing 296

Retail Focus

JANUARY 20, 2025

By the end of 2024, the riverside destination had welcomed more than 26 million visitors since the Grade II listed Power Station and Electric Boulevard, the neighbourhoods pedestrianised high street, opened to the public in October 2022. Fashion sales performed particularly well in lead up to Christmas, growing 11.7%

ATS 163

ATS Returns Accessories Shopping 163

Retail TouchPoints

MARCH 20, 2025

Funderburk and Zamansky shared how the company is doubling down on its human-centered AI approach to create a more customer-centric shopping experience and return the company to growth. Enthusiasm for this new way of shopping fueled the company in its early years, leading to its IPO in late 2017.

Returns 279

Returns Fashion Shipping Shopping 279

Retail TouchPoints

DECEMBER 18, 2024

But a brand cant make it in the 21st century with technology from the 19th, so in 2022, the British footwear brand undertook a massive digital transformation that encompassed everything from its ecommerce sites around the world to the point-of-sale (POS) systems in its 500+stores.

Payment Services 262

Payment Services Checkout Point of Sale Management 262

Retail TouchPoints

FEBRUARY 14, 2025

We know consumers love shopping beauty at Target because its Tarzhay at its best: the combination of amazing products and prices you cant find anywhere else, said Amanda Nusz, SVP of Essentials and Beauty at Target in a statement. and 90% of the new arrivals priced at less than $20.

Consumer 191

Consumer Shopping Visual Merchandising ATS 191

Inside Retail

FEBRUARY 25, 2025

Justin Kestelman founded Hommey in 2020 and opened its first store in 2021 and its second in 2022. There I was, working weekends on the shop floor, probably annoying customers with all my questions (but hey, I had to know!). IR : Are there any lessons that you learned from your store openings in 2021 and 2022?

Location 147

Location Customer Experience Shopping ATS 147

A1 Retail

OCTOBER 22, 2024

The Retail Trust is running free training sessions online and in London from 12th to 14th November, to arm hundreds of shop staff with new skills to manage challenging in-store situations this Christmas and deal with any difficult experiences. Retail workers can apply to take part by visiting retailtrust.org.uk/respect.

Shopping 111

Shopping Management Returns ATS 111

Retail Focus

OCTOBER 28, 2024

Waterstones have significantly invested in the store, updating its shop-fit and adding a brand-new shopfront. and 7% respectively versus 2022, showing consistent growth ahead of major new anchor openings from Harvey Norman and XF Gym in October. Samuel, and Pandora, with the latter completing a new store fit earlier this month.

Management 130

Management Shopping ATS 130

Retail TouchPoints

JUNE 6, 2025

Ebay will travel the country this summer with the Ebay Live on Tour event series, bringing livestream shopping sessions and collector-focused experiences to more than 10 cities across the U.S. Launched in 2022, Ebay Live is the platform’s livestream shopping experience that connects buyers with knowledgeable sellers in real time.

Apparel 130

Apparel Shopping Management ATS 130

Retail Focus

NOVEMBER 28, 2024

The analyst also expects physical stores to increase share of spend for the first time since 2022 , rising by +1.9% to take their total share of spending to 46.9%, as online shopping levels have started to stabilise, correcting back to post-pandemic volumes. year-on-year.

Advertising 130

Advertising Promotions Consumer Shopping 130

Retail TouchPoints

MARCH 20, 2025

These one-stop shops offer the same low prices on snacks and beverages as full-scale Walmart stores. In April 2022 Walmart added fuel discounts to the benefits of its Walmart+ loyalty program, available at more than 14,000 gas stations nationwide. Walmart will open or remodel more than 45 fuel stations across the U.S.

Location 162

Location Shopping ATS Store Operations 162

Inside Retail

MARCH 31, 2025

Product from a tech lens Prior to launching Uni in 2022, Keating founded a charity platform GoFundraise while she was at university before founding app creator DWNLD which she went on to sell to Dropbox in 2017.

Marketing 200

Marketing Planning Shopping ATS 200

Inside Retail

MAY 21, 2025

Whether its sipping a latte at a Coach Coffee Shop or stepping inside a giant quilted Tabby bag, Zaccariello is building retail spaces that look more like immersive art installations than traditional storefronts. Everybody can shop online. For me, that’s what makes that experience different from shopping online.

Consumer 130

Consumer Marketing Shopping Location 130

Inside Retail

FEBRUARY 27, 2025

This joint venture, alongside Naver’s shopping platform, is scheduled to launch in the first half of 2025. In Taiwan, where Rocket Delivery launched in late 2022, Coupang has gained momentum with 23 per cent quarter-over-quarter revenue growth. In 2024, it generated $1.7 billion in revenue with losses of $98.7

Fashion 130

Fashion Customer Experience Shipping Marketing 130

Retail TouchPoints

DECEMBER 20, 2024

For example, sellers who attended PoshFest in 2022 and 2023 were able to bypass the wait list for Poshmarks live selling feature, Posh Shows. While general business education is the foundation of the PoshFest experience, Poshmark also uses the event to give dedicated sellers a first look at new tools and solutions within the platform.

Marketing 147

Marketing Promotions Shopping Customer Experience 147

Retail TouchPoints

APRIL 22, 2025

Shopping center operator Unibail-Rodamco-Westfield (URW) is expanding its in-house media and experiential division, Westfield Rise , to the U.S. The state-of-the-art media displays will debut across 10 of the company’s flagship shopping centers this year. Debut to Feature Next-Gen DOOH Capabilities Coinciding with its U.S.

Advertising 147

Advertising Consumer Customer Experience Shopping 147

Retail TouchPoints

MARCH 14, 2025

The 150,000-square-foot space, located within the District at Howell Mill shopping center in Atlantas Upper Westside neighborhood, will offer furniture, home dcor, housewares, appliances and home improvement essentials. In May 2022 Wayfair opened its first AllModern store format in Lynnfield, Mass. will expedite deliveries.

Fulfillment 165

Fulfillment Location Shopping ATS 165

Retail Gazette

DECEMBER 5, 2024

We can now get on with the job of helping to rejuvenate the UK’s premier shopping street through a flagship M&S store and office space, which will support 2,000 jobs and act as a global standard-bearer for sustainability. “We

Planning 119

Planning Location Shopping Department Stores 119

Inside Retail

NOVEMBER 27, 2024

In 2021, the business went live with its promotions on November 18, in 2022 on November 15 and last year on November 9. It also provided customers with more time to shop these deals. Since 2021, LSKD has joined in on the “Black November” sales period, starting its discounting earlier each year.

Markdowns 241

Markdowns Promotions Advertising Department Stores 241

Retail Gazette

MARCH 27, 2025

It joins the likes of Tesco, which has profits of more than 2bn, B&Q owner Kingfisher, which surpassed 1bn in profit in 2022, and M&S in 2008. Although we’re expecting negative like-for-likes in the UK, there are still towns where we haven’t got a shop. growth in sales. growth in sales. Fluke or form?

Fashion 109

Fashion Shopping Finance Shipping 109

365 Retail

DECEMBER 2, 2024

This development follows the overwhelming success of Leem’s pop-up shop at the same location and represents a significant milestone in the brand’s strategy to expand its presence across the UK. Leem’s new store aims to offer UK customers a sophisticated retail experience that showcases its latest globally inspired collection.

ATS 64

ATS Fashion Shopping Location 64

Retail TouchPoints

MAY 30, 2025

Build a Fix Around a Specific Item In 2021, Stitch Fix also introduced Freestyle , which allows customers to shop individual items whenever they want. Now, customers shopping the Stitch Fix Freestyle section can ask for a fix of items that pair with a particular product they love.

Accessories 147

Accessories Apparel Shipping Returns 147