article thumbnail

4 Ways Ecommerce Returns Will Change in 2022

Retail TouchPoints

With 2022 in contention to be the year things “finally, actually” return to “normal” (if we even remember what that looked like!), Consumers are Split Between Home Pickup and Carrier Drop-off. While about 60% of Baby Boomers and Gen Xers live in pickup-friendly locations, that percentage drops into the 40s for millennials and Gen Zers.

Returns 307
article thumbnail

Shop price inflation drops to lowest point in two years

Retail Gazette

Shop price inflation dropped for the second consecutive month in February, hitting its lowest point of annual growth since March 2022. The latest BRC-NielsenIQ Shop Price Index found annual shop prices were down to 2.5% in January, marking the tenth consecutive monthly drop in the category.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Salesforce’s Top 5 Predictions for Holiday 2022

Retail TouchPoints

We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales.

article thumbnail

Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time.

Shipping 212
article thumbnail

How Ecommerce Retailers Can Prepare Now for Back-to-School 2022

Retail TouchPoints

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Another easy step: Drop account creation requirements and allow guest checkout. Personalize Your Back-to-School Marketing.

article thumbnail

Deloitte Shares Loyalty Trends and Best Practices for 2024

Retail TouchPoints

Deloitte found that consumer interest in co-branded credit cards dropped 11% between 2022 and 2023. Paid Loyalty Programs Will Become More Prevalent More than half ( 53% ) of consumers pay to participate in a loyalty program, up from 32% in 2022 and 17% in 2021, according to the Deloitte Survey. A major reason for this drop?

article thumbnail

SHEIN Hosts Sold Out Pop-Up Event in San Francisco

Retail TouchPoints

Online fast fashion retailer SHEIN is hosting the latest in its traveling series of pop-up events at San Francisco’s Embarcadero Center from June 24 to 26, 2022. Shoppers had to sign up for a time slot online prior to the shop’s debut, with slots for all three days quickly selling out.