Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time.

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Shipping Drop-Shipping Returns Comparison Shopping 234

Retail TouchPoints

APRIL 3, 2024

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. Consider offering a printable, pre-paid return shipping label or even a QR code that customers can use at drop-off locations without needing to print anything.

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Returns Drop-Shipping Shipping Consumer 198

Retail TouchPoints

OCTOBER 19, 2022

The buy now, pay later (BNPL) firm has launched a series of new products under the Klarna Spotlight banner, all aimed at strengthening the company’s position as “a true shopping utility for consumers and a growth partner for retailers.” Consumers can also set product price ranges to decide whether it’s a good time to buy.

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Merchant Services Shopping Drop-Shipping Checkout 278

Retail TouchPoints

AUGUST 24, 2023

The deal coincides with the wide launch of CommentSold’s drop shipping capabilities, creating an end-to-end platform for direct-to-consumer (DTC) sales. “I These sites will automatically feature seller-curated drop ship items as ecommerce listings.

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Drop-Shipping Shipping Fulfillment Management 223

Retail TouchPoints

AUGUST 11, 2022

Tommy Hilfiger customers can generate a prepaid shipping label from tommy.thredup.com , fill any shippable box or bag with women’s and kids’ items from any brand and men’s products from Tommy Hilfiger, then ship the items to ThredUP to be resold. The second drop will reportedly feature one-of-a-kind Tommy Hilfiger archive pieces.

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Drop-Shipping Shipping Fashion Consumer 241

Retail TouchPoints

MARCH 24, 2022

Consumers are Split Between Home Pickup and Carrier Drop-off. As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. The Post Office Increases its Popularity as a Returns Drop-off Destination. consumers love the USPS.

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Returns Drop-Shipping Merchant Services Shipping 312

Retail TouchPoints

JANUARY 3, 2024

Pitney Bowes and PackageHub have debuted a no-box, no-label returns drop-off network at nearly 1,000 locations nationwide, with the promise of hundreds more launching soon. With the launch of this network with our partner PackageHub, we have access to their network of premium drop-off locations across the U.S.”

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Returns Drop-Shipping Merchant Services Fulfillment 147

Retail TouchPoints

APRIL 27, 2021

The Fillogic tech-enabled facility will offer a variety of shipping services, including same-day delivery for local residents and one-stop shopping that will allow customers to conveniently drop online returns on-site. Traveling customers visiting from other areas also will be able to easily ship their purchases home.

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Drop-Shipping Shopping Fulfillment Shipping 132

Retail TouchPoints

APRIL 29, 2022

The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. Exacerbating the situation, these same shops lost $10.30 When customers know they can get their money back easily, they’ll shop confidently with an unfamiliar merchant and spend more.

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Returns Merchant Services Drop-Shipping Shipping 301

Inside Retail

NOVEMBER 28, 2023

Whether using tried and tested pre-built templates from Klaviyo’s extensive library, or building unique flows using a simple drag-and-drop tool to create their own, retailers can create advanced, profitable automated flows that are proven to boost conversion rates.

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Marketing Drop-Shipping Promotions Checkout 287

Retail TouchPoints

JUNE 24, 2022

SHEIN took the opportunity to showcase some of its special lines, including the designer-led drop range SHEIN X, the plus-size SHEIN Curve range, a PRIDE-themed assortment and its higher-end MOTF line made from “quality materials and construction.”

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Fast Fashion Drop-Shipping Apparel Shipping 269

Retail TouchPoints

JANUARY 26, 2021

Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. One in four consumers are shopping more with small brands. Even more astounding, one in four consumers (and 48% of Gen Z) said they are shopping online because they were bored with nothing else to do.

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Consumer Drop-Shipping Shipping Returns 312

Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. Smarter Shipping Options Transport is a large component of the ecommerce footprint.

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Drop-Shipping Returns Shipping Consumer 274

Retail TouchPoints

JANUARY 2, 2024

Deloitte found that consumer interest in co-branded credit cards dropped 11% between 2022 and 2023. Flexibility entails things like free shipping , no cancellation fees, extended return windows , all the things that make it much more convenient to shop with a brand or retailer. That number dropped slightly, to 48% , in 2023.

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Drop-Shipping Consumer Customer Retention Shipping 280

Retail TouchPoints

AUGUST 7, 2023

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. But times have changed dramatically in the 13 intervening years: Temu , which debuted just last September, is now the top shopping app in the U.S., Reducing shopping and shipping friction.

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Merchant Services Drop-Shipping Shipping Payment Services 221

Retail TouchPoints

SEPTEMBER 28, 2020

Fortunately, not long into the crisis, search behemoth Google paid attention to these companies’ needs, announcing in April that merchants would be able to list products on its Google Shopping platform for free. Your business should certainly be looking to harness Google Shopping to its advantage. Adding Products to Google Shopping.

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Shopping Merchant Services Accessories Drop-Shipping 202

Retail TouchPoints

DECEMBER 1, 2023

“As part of VF’s new Reinvent strategy, and with the aim of improving operational efficiency, we have eliminated approximately 500 salaried positions across the company globally,” the company said in a statement provided to sister Emerald publication Shop. Poor Q2 Results Spurred Investor Involvement For Q2 2024 , which ended Sept.

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Drop-Shipping Wholesale Shipping Consumer 147

Retail TouchPoints

MAY 27, 2021

Ecommerce retailers are looking for ways to minimize the bottom line impact of returns — some even forgoing recovering the product to save on shipping costs. Their most common complaint was centered around retailers not including a return label in the shipping box. Does anyone actually like returns?

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Drop-Shipping Returns Kiosk Shipping 164

Inside Retail

FEBRUARY 6, 2023

In today’s fast-paced world, convenience is the key in retail, which includes giving customers the option to shop online, collect, and return their orders in-store. With smart click-and-collect lockers, customers can simply drop by the store at their leisure and retrieve their order. Enter Groundfloor C lick -and-Collect lockers.

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Drop-Shipping Returns Fulfillment Shipping 130

Inside Retail

JANUARY 21, 2024

The latest iPhone 15 series, despite its technological advancements, has experienced lacklustre sales in China, with Jefferies analysts reporting a 30 per cent drop in Chinese iPhone sales in the first week of 2024 compared to the same period the previous year.

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Marketing Drop-Shipping Promotions Merchant Services 130

Retail TouchPoints

MARCH 28, 2022

The beauty retailer recently announced its plans to open more standalone stores and beauty shop-in-shops at Target and by adding Return Bars to locations, it will be able to boost store traffic, streamline the returns process and help reduce logistical costs.

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Merchant Services Returns Drop-Shipping Checkout 220

Inside Retail

APRIL 25, 2021

Online business Kogan has seen its earnings drop by “more than 42 per cent” after sales slowed in the third quarter compared to previously high demand, the business announced on Friday. million demiurge fee – that is, failing to offload goods from a ship for freighter in the allotted time.

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Drop-Shipping Promotions Shipping Accounting 228

Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. The Michaels Marketplace will be invite-only and aimed at “high-volume sellers of components, tools or craft materials,” according to an announcement on the company’s website.

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Payment Services Drop-Shipping Fulfillment Shipping 264

Retail TouchPoints

AUGUST 23, 2023

With more people returning to in-store shopping as the pandemic has eased, brands are leaning into the phygital trend by designing physical stores that reflect popular elements of the online experience. Likewise, physical clothing stores for online powerhouse Amazon re-create the convenience of digital shopping.

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Drop-Shipping Visual Merchandising Consumer Apparel 209

Inside Retail

JUNE 28, 2022

An end to order deadlines for online gift shopping. Helen Marsh, Gift Flick co-founder & CMO, says the aim is to remove the anxiety of ‘shopping before the shipping window cut-off date’ and replace that with a positive, creative new way for consumers to reveal physical gifts through a personalised digital experience.

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Drop-Shipping Shipping Advertising Consumer 246

Retail TouchPoints

JANUARY 3, 2024

This inconvenience can turn the simple task of returning a product into a burdensome chore, detracting from the overall shopping experience. There’s also a cost consideration for retailers: faster and more convenient returns mean products are restocked sooner, and customers who return items are more likely to shop again quickly.

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Returns Drop-Shipping Customer Experience Customer Retention 271

Inside Retail

APRIL 23, 2023

At Meta, 80 per cent of our investment goes towards our artificial intelligence-powered ads [such as] Advantage+ Shopping,” said Tan. And then we tried it with Advantage+, and we ended up getting a CPA of $15 or $16, which is a major drop, and allowed us to be profitable again,” he said. It was just over our target.

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Drop-Shipping Advertising Shipping Payment Services 230

Retail TouchPoints

SEPTEMBER 30, 2021

. “Returns are an essential part of the shopping experience, particularly for online retail, and shoppers overwhelmingly prefer to return box free in person rather than deal with the hassle and wait of returns by mail,” said David Sobie, VP, Happy Returns in a statement.

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Returns Location Merchant Services Drop-Shipping 243

Retail TouchPoints

MAY 21, 2021

There are subscription shopping services now available too. More than one-third of Americans said that none of the gifts they gave during the 2020 holiday season were shipped. Nearly every consumer in America (84.5%) looks for coupons while shopping online, according to our research. Only 15.5%

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Merchant Services Drop-Shipping Shipping Consumer 279

Retail TouchPoints

MARCH 17, 2021

In November and December, Adobe Analytics reported that online shopping grew 32.2% This massive increase put significant strains on the supply chain as well as shipping and delivery. By October that number had only dropped to 66% — a clear indication that people were still very much looking to get their orders as soon as possible.

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Drop-Shipping Shipping Beauty and Health Fulfillment 154

Retail TouchPoints

SEPTEMBER 22, 2021

Jewelry and accessories retailer Claire’s is tapping into “drop” culture with its newest offering, a subscription box service called cDrop. Aimed at “fostering self-expression” among its core Gen Z demographic, each box retails for $30 and is shipped quarterly, with no ongoing commitment for customers.

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Drop-Shipping Jewelry Accessories Shipping 229

Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

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Social Commerce Fulfillment Drop-Shipping Payment Services 296

Retail TouchPoints

OCTOBER 5, 2020

The killer feature of Walmart+ may be free shipping on orders over $35 , which 35% of respondents cited as the program’s most exciting part. Walmart+ gives the retail giant’s customers a good reason to keep shopping with it during the pandemic, and free shipping could provide an edge as retailers compete over smaller wallets this year.

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Drop-Shipping Shipping Shopping Marketing 205

Retail TouchPoints

JULY 26, 2022

However, while Shopify sees continued growth within ecommerce, consumer demand for physical retail experiences has also increased, forcing Shopify to reconcile its rosy digital predictions with the reality of how customers want to shop. To help merchants, we threw away our roadmaps and shipped everything that could possibly be helpful.”.

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Drop-Shipping Apparel Shipping Consumer 255

Retail TouchPoints

OCTOBER 27, 2021

Now the offering is open to brands and retailers of all sizes, enabling them to engage more deeply with the platform’s 80 million users through limited-time product drops, one-to-one clienteling and Posh Parties. Poshmark has been piloting the Brand Closet program since 2020 with a number of large-scale brands. ” . ”

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Clienteling Drop-Shipping Inventory Management Shipping 147

Retail TouchPoints

MAY 2, 2022

Much of this impact comes from shipping and warehousing, as well as from operating all those computer servers to facilitate all of those sales. When a consumer returns an item, that’s two legs of shipping — and the concomitant environmental impact — that essentially occurred for naught. Mitigating Returns. pounds per item.

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Drop-Shipping Returns Supply Chain Management Shipping 326

Global Shop

FEBRUARY 12, 2024

Market-leading productivity can be achieved by testing and defining workflows, simplifying material ordering, ongoing training for employees, regular maintenance of machinery and equipment, and identifying bottlenecks on the shop floor. Its old legacy system had no automation, which required all shop floor data to be back flushed.

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Shopping Inventory Management Bar Codes Drop-Shipping 52