Retail TouchPoints

JULY 26, 2022

We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales.

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Drop-Shipping Fulfillment Consumer Shipping 270

Retail TouchPoints

FEBRUARY 15, 2022

So what changes should we expect to see in 2022? These players will continue to expand in 2022, reshaping consumers’ expectations of an acceptable wait time for groceries. Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items. In 2022, grocers will need to become digital-first.

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Retail TouchPoints

MARCH 23, 2022

Designed completely out of shipping containers, stackt is a Toronto-based marketplace that brings community connection, commerce and culinary experiences together. RTP: Why make the space out of shipping containers? RTP: What is stackt’s biggest priority for 2022? That’s where stackt comes in.

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Shipping Consumer Outdoor Marketing 217

Retail TouchPoints

JULY 22, 2022

At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. 2022 certainly isn’t turning out how anyone thought it would. 2022 certainly isn’t turning out how anyone thought it would. Not to toot our own horn, but we hit the nail on the head with this one.

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Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

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Retail TouchPoints

DECEMBER 13, 2022

Best Buy is offering in-store pickup for livestream shopping orders through a partnership with social-commerce platform TalkShopLive. 12, 2022 with a segment hosted by media personality Noah Schnacky, who led viewers through a live tour of his favorite products, which customers could purchase via the program and pick up at Best Buy.

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Shopping Social Commerce Shipping Promotions 187

Retail TouchPoints

JANUARY 31, 2024

For example, while 49% of respondents said they shopped the same amount in 2023 as they did in 2022, 43% believed that they ultimately spent more money. “We Because of that, we put a lot more emphasis on questions around the economic environment and the role that that plays on consumer shopping behaviors.

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Consumer Shopping Shipping Returns 240

Retail TouchPoints

MARCH 24, 2022

With 2022 in contention to be the year things “finally, actually” return to “normal” (if we even remember what that looked like!), This is a big contributor to consumers’ number one complaint about returns : the label not being included in the shipping box. The Returns Season Gets Extended.

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Retail Gazette

FEBRUARY 27, 2024

Shop price inflation dropped for the second consecutive month in February, hitting its lowest point of annual growth since March 2022. The latest BRC-NielsenIQ Shop Price Index found annual shop prices were down to 2.5% Shop prices eased to 2.9% for the month, compared to 2.9% Food inflation slipped 5.5%

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Retail TouchPoints

APRIL 26, 2024

In February 2022 Walmart+ created its own Prime Day-style shopping holiday, Walmart+ Exclusive Access, and in July 2023 Walmart+ cut membership fees in half for customers receiving government assistance.

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Inside Retail

JUNE 27, 2022

Between a global pandemic, a ship getting stuck in the Panama Canal , unprecedented spikes in demand leading to a global snafu of shipping containers, historically long queues of ships waiting to berth in ports around the world, war, and rising inflation; it almost beggars belief that all of this has occurred in just two short years.

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Shipping Consumer Shopping Accounting 130

Retail TouchPoints

APRIL 25, 2022

International returns service ZigZag Global examined UK consumer shopping behaviors during the 2021 holiday season and found that one-third of consumers now purchase multiple items with the intention of returning at least one, and 59% will boycott a retailer permanently after a poor returns experience. We even saw returns processed at 4 a.m.

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Retail TouchPoints

DECEMBER 10, 2021

The pandemic has been a challenging time for shopping centers, and even as vaccination rates climb and shoppers return to old habits, retailers are finding that many of their shopping preferences have permanently shifted. I think what’s going to be interesting is, how do we rebound in 2022?”

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Retail Focus

OCTOBER 4, 2022

All of which has a knock-on effect for retailers and could prompt a worrying trend – especially as we approach peak shopping and shipping season in 2022. However you choose to do it, the important thing is that you adopt a critical mindset and treat it as an opportunity to have a strong finish to 2022.

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Retail TouchPoints

NOVEMBER 21, 2023

There is no return authorization process; customers notify Seel they would like to make a return, wait for a confirmation email with the shipping label, and pack and ship their item for a full refund. The partnership aims to enhance the customer experience on GoodwillFinds.com, which launched in October 2022.

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Inside Retail

OCTOBER 18, 2021

All trends are pointing to an acceleration of e-commerce in 2022, making right now a critical time to prepare for the challenges and opportunities ahead. We cover everything from shipping automation to attracting reviews and brand communications through emails and SMS.”.

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Shipping Checkout Merchant Services Customer Experience 147

Independent Retailer

NOVEMBER 25, 2022

In order for online brands and ecommerce businesses to compete in this marketplace, it is essential to have a shipping process that is efficient and cost-effective. Choose the Right Shipping Partners. Invest in Shipping Rate Comparison Solutions. Invest in Shipping Rate Comparison Solutions. What is your budget?

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Shipping Returns Accounting Shopping 72

Retail TouchPoints

JUNE 26, 2023

China-based shopping apps Shein and Temu have found themselves in the crosshairs of the U.S. since its September 2022 debut. 1 shopping app in the U.S., Both Temu and Shein rely heavily on the de minimis exception to ship packages directly to U.S. Comparison of import duties paid in 2022 by major retailers.

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Shipping Shopping Fulfillment Fashion 267

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Personalize Your Back-to-School Marketing.

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Payment Services Checkout Drop-Shipping Customer Retention 254

Inside Retail

MARCH 15, 2022

They have absolutely loved the new look and layout and we can’t wait to roll this out even further in 2022. Customers can also now shop Witchery on The Iconic, which gives us an opportunity to bring the brand to even more customers through this famous marketplace. The feedback from customers and media has been phenomenal.

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Retail TouchPoints

NOVEMBER 3, 2021

More Dark Kitchens Over the next five years, QSR chain Wendy’s is planning to add 700 kitchens in converted shipping containers to support delivery. Buzek, who has studied and quantified retail technology for decades, shared the top 10 contactless trends to watch for in the coming months and years.

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Payment Services Checkout Fulfillment Kiosk 327

LS Retail

NOVEMBER 28, 2022

©iStock/Sakorn Sukkasemsakorn What's affecting me, my clients, my colleagues and other global small business owners: Carbon-neutral shipping for ecommerce merchants during the holiday season. What lies ahead for the 2022 holiday season. What are people shopping for during the 2022 holiday season?

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Shipping Shopping 55

Retail TouchPoints

SEPTEMBER 12, 2022

But it was the stress Barbora Samieian felt while shopping for furniture after the birth of her first child that made her think there was an opportunity to completely rethink furniture design and merchandising. In fact, Sundays offers free shipping for every piece of furniture delivered, as well as free white-glove service. “We

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Shopping Customer Experience Shipping Consumer 234

Retail TouchPoints

AUGUST 7, 2023

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. But times have changed dramatically in the 13 intervening years: Temu , which debuted just last September, is now the top shopping app in the U.S., Reducing shopping and shipping friction.

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Merchant Services Drop-Shipping Shipping Payment Services 196

Retail TouchPoints

AUGUST 18, 2023

TikTok is continuing to build out its commerce-related services with the launch of ecommerce fulfillment for companies in the UK selling via TikTok Shop. The UK, along with several markets in Asia, was one of the first regions where TikTok Shop commerce functionality was made available. cubic liters per shipment.

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Merchant Services Fulfillment Shipping Shopping 178

Retail Gazette

SEPTEMBER 29, 2023

The American-based shopping app Temu has maintained a five-month streak as the number one shopping app by downloads in the UK, according to data insight platform data.ai. Temu, owned by Chinese gian PDD Holdings, launched globally in September 2022 and started to sell in the UK in April this year.

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Shopping Apparel Shipping Fashion 104

Retail TouchPoints

MARCH 22, 2023

Gamestop reported its first quarterly profit in two years for Q4 2022, which ended Jan. million , down significantly from the $915 million in hand at the close of Q4 2022. million , down significantly from the $915 million in hand at the close of Q4 2022. The retailer reached net income of $48.2 billion from $2.25

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Inside Retail

FEBRUARY 5, 2024

ShipStation, the multichannel, multi-carrier shipping, and fulfilment e-commerce platform, is poised to redefine the retail landscape, offering innovative features to streamline workflows and enhance the overall shopping experience. Think of Shipping Strategies as automated rate shopping, saving time and money.

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Shipping Fulfillment Returns Accounting 130

Retail TouchPoints

OCTOBER 4, 2022

The company reports that members of the Prime Access program saved an average of $1,600 last year through shipping savings, coupons and membership discounts. It also noted that the program expanded its membership by more than 300% between 2019 and the end of 2021.

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Payment Services Shipping Planning Consumer 252

Retail TouchPoints

AUGUST 24, 2023

Now the company has become the first toy brand to test out the hottest new arena in digital selling — TikTok Shop. Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S. in November 2022. We’re not Mattel or Hasbro where a thousand people have to approve stuff.

Shopping 192

Shopping Merchant Services Fulfillment Social Commerce 192

Retail TouchPoints

JUNE 23, 2022

Welcome Rewards points can be generated across the three brands on every purchase during all shopping trips with no product exclusions. The launch of a common rewards program follows months of speculation that the retailer was considering a sale of buybuy BABY. Bed Bath & Beyond is also introducing a credit card tied to the new program.

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Shipping Shopping Marketing Planning 270

Retail TouchPoints

SEPTEMBER 29, 2023

The iconic brand also will expand to cruise ship and airport venues, with its first airport store scheduled to debut at Dallas/Fort Worth International Airport in November 2023 via a partnership with Duty Free Americas. WHP Global will roll out flagship-style Toys ‘R’ Us stores throughout the U.S. beginning next year in a partnership with Go!

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Planning Specialty Retailers Shipping Returns 269

Inside Retail

AUGUST 3, 2023

In retail, Amazon has reorganized its fulfillment network and opened warehouses for same-day shipping closer to big metro areas, saving time and costs on delivery. Brian Olsavsky, Amazon’s chief financial officer, said on a call with reporters that faster speeds have meant Prime loyalty customers are “shopping more often.”

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Shopping Fulfillment Shipping Consumer 130

Inside Retail

NOVEMBER 23, 2021

I’ll start with a particularly interesting one that has strong voices on either side: what proportion of sales will be online in 2022? We’ve all seen the massive increase in online shopping, and those of us in Melbourne have lived with it as our only method for most of the year. This is quite relevant to the state of online shopping.

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Consumer Shopping Accounting Fulfillment 130

Independent Retailer

AUGUST 19, 2022

85 percent of customers will not shop with a retailer again after having had a poor delivery experience. It may only be August, but July’s Amazon Prime Day event proved the holiday shopping season is already here. Consumers will only stop buying gifts when the shipping deadline for Christmas delivery has passed.

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Shipping Merchant Services Consumer Returns 85

Independent Retailer

SEPTEMBER 23, 2021

COVID lockdowns accelerated the shift from brick-and-mortar to online shopping. With rising demand, competition to attract and keep ecommerce customers will heat up in 2022. E-tailers will need more than a website to compete in 2022. Mobile Shopping. Omnichannel Marketing. Headless Commerce. Sustainability.

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Shipping Accounting Store Operations Marketing 96

Retail TouchPoints

APRIL 22, 2022

Starboard Cruise Services , LVMH Moët Hennessy and Celebrity Cruises are launching an immersive luxury shopping experience onboard the cruise ship Celebrity Beyond. The space is divided into distinct zones, including experiential luxury boutiques on Deck 5 and lifestyle, Swiss time pieces and immersive multi-category shops on Deck 4.

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