Retail TouchPoints

SEPTEMBER 27, 2022

Walmart will launch three new returns options as part of its “No Concerns” campaign to accommodate early holiday shopping. 1, 2022, Walmart will introduce: An extended Holiday Guarantee returns period allowing customers to return eligible purchases made on or after Oct. 1, 2022, through Jan.

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Inside Retail

JANUARY 6, 2022

Over the last two years, as businesses turned their focus toward e-commerce and customers became more comfortable shopping online, some areas that had previously made up a small element of retail operations began to take precedence. One such area was a business’s returns policy. Understanding the Importance of a Returns Policy.

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Retail TouchPoints

OCTOBER 18, 2023

Online return fraud cost U.S. billion in 2022. For every $100 in returned merchandise accepted, U.S. to return fraud, the NRF has calculated. Serial returners’ are shoppers who deliberately buy several items knowing full well they won’t keep some of them. retailers $22.8 retailers lose $10.40

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Retail TouchPoints

MARCH 28, 2023

For many years, permissive returns policies have been the norm in ecommerce. For the post-holiday season just past, it’s estimated that the total value of returned goods will be around $171 billion. retailers were revisiting their returns policies as of late 2022. With numbers like these, it’s no wonder that most U.S.

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Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Retail TouchPoints

NOVEMBER 8, 2022

Overstock.com is piloting a new returns program with UPS that will allow Overstock customers to schedule doorstep pickup for returns of unwanted items with no re-boxing required. . These post-purchase performance metrics will help us evaluate the end-to-end shopping experience for our customers,” said Johnson.

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Retail TouchPoints

JUNE 29, 2023

In Amazon ’s latest moves to bolster its logistics and fulfillment network, the company has partnered with Staples to accept customer returns and is looking for 2,500 local business to join its new Hub Delivery network. Staples Joins Amazon’s Network of Returns Partners By July 31, 2023, all Staples U.S. Retail in a statement.

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Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022.

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Retail Focus

DECEMBER 1, 2022

The Pollen Estate has announced that ‘ Pop-Up at the Cop Shop ’, the Crisis at Christmas Pop Up, will return to Savile Row this December 5th-14th, 2022. The pair are setting sights high for 2022, hoping to smash 2019’s incredible. 100,000 achievement and raise £125,000. Want to support the cause?

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Retail TouchPoints

NOVEMBER 21, 2023

When customers aren’t actively searching and shopping for gifts, they are spending an elevated amount of time watching their favorite TV shows and movies — especially holiday classics like How the Grinch Stole Christmas and Elf. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership.

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Retail TouchPoints

NOVEMBER 23, 2022

has expanded its partnership with Next plc as part of its return of the Banana Republic brand to the UK and Ireland. The partnership includes Next’s management of a Banana Republic-branded ecommerce shop and a presence within Next’s brick-and-mortar stores, according to WWD , and the joint venture will include the Athleta brand by 2023.

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Retail TouchPoints

FEBRUARY 15, 2022

So what changes should we expect to see in 2022? These players will continue to expand in 2022, reshaping consumers’ expectations of an acceptable wait time for groceries. In 2022, grocers will need to become digital-first. Grocery shopping experiences will become more specialized. Here’s my take: 1.

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Retail Focus

OCTOBER 19, 2023

Ellen Peters, Lush UK&I Property Director:- “We’re thrilled to be returning to the historic market and now vibrant retail hub of Covent Garden. Our new store, set in a fantastic listed building with entrances from both Long Acre and Floral Street, will give our customers the unique shopping experience that they want and deserve.

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Inside Retail

JANUARY 10, 2022

Customer needs and behaviours have changed and it’s unlikely that they’ll ever return to the ‘old normal.’ . If you aren’t adapting to customer behaviours in 2022, then you likely aren’t creating sustainable growth for your business. What to expect for retail in 2022. But it’s a bit more complicated than that.

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Retail TouchPoints

JULY 26, 2022

We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales.

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Retail TouchPoints

FEBRUARY 23, 2022

Target is planning to enhance its same-day pickup options in fall 2022 with two additional options: shoppers can add Starbucks items to any order and make returns during curbside pickup transactions. Curbside returns will follow a similar procedure.

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Retail TouchPoints

AUGUST 3, 2023

After a four -year hiatus, the Victoria’s Secret fashion show will make its return on Sept. Earlier this year , executives hinted at a return. 26, customers will be able to shop a tour-inspired collection on VictoriasSecret.com and the Victoria’s Secret Amazon storefront. 26, 2023, on Amazon ’s Prime Video streaming service.

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Inside Retail

OCTOBER 18, 2022

Lockdowns, store closures, and increased online shopping were all part of the ‘new normal’ for consumers and retailers during the height of the Covid-19 pandemic. But it seems we may have finally seen the end of movement and retail restrictions – and the return of in-store shopping. And have a higher return rate.

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Retail TouchPoints

DECEMBER 22, 2022

The winners were revealed and celebrated at the 2022 PAVE Gala earlier in December in New York City, and now we’re spotlighting their craftsmanship with a special report and interview series featuring the leaders driving these projects. The 2022 Winning Windows recipients at the 2022 PAVE Gala in New York City.

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Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

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Inside Retail

MAY 11, 2022

Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. per cent in 2022.”. The post Australians return to the malls despite a plunge in consumer confidence appeared first on Inside Retail.

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Retail Focus

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. In 2022, we will see physical retail environments simplify in-person transactions. Tempur-Pedic (New York City).

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Retail TouchPoints

JANUARY 7, 2022

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. So for a digital brand like Viscata, reducing returns can have a substantial impact on the bottom line.

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Retail TouchPoints

JANUARY 31, 2024

For example, while 49% of respondents said they shopped the same amount in 2023 as they did in 2022, 43% believed that they ultimately spent more money. “We Because of that, we put a lot more emphasis on questions around the economic environment and the role that that plays on consumer shopping behaviors.

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Retail TouchPoints

FEBRUARY 2, 2024

Amazon has debuted Rufus , a new generative AI-powered conversational shopping experience, at the same time that it reported strong earnings for Q4 2023 and the full year. Customers can dismiss Rufus at any time and return to their traditional search results by swiping down to send the chat dialog box back to the bottom of their screen.

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Inside Retail

AUGUST 9, 2023

Returns present a complex challenge for retailers of all sizes, not only contributing to their carbon footprint, but also eroding their profit due to the cost of managing and paying for reverse logistics and, in some cases, leading to fraud. Meanwhile, the use of returns by customers continues to grow in popularity.

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Inside Retail

MAY 16, 2023

Target US is making shopping easier for customers with the option to make product returns right from their cars at no extra cost. The new returns service is already available at over 500 stores across the US and is expected to reach all 2000 Target locations in the next few months. she questioned.

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Retail TouchPoints

APRIL 8, 2022

Beauty and skincare brand The Body Shop has brought its in-store refill program to a number of U.S. locations, with plans to expand the waste-reduction campaign to 49% of the country’s locations by the end of 2022. Our customers have been eagerly waiting for refills to return to The Body Shop. “Our

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Retail Focus

DECEMBER 5, 2022

With 2022 as the first year of MAPIC’s fully-fledged return post-pandemic, the atmosphere has been optimistic and energetic, with people looking forward to the experience of in-person retail and interactions. Each year, MAPIC hosts some of the retail real estate industry’s largest leasing announcements—and 2022 was no different.

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Inside Retail

JULY 31, 2023

Australian online travel agency Luxury Escapes has opened its first permanent bricks-and-mortar store, replete with “stunning visual displays and interactive customer activations,” at Chadstone Shopping Centre in Melbourne. The post Does Luxury Escapes’ new store herald the return of travel agencies? appeared first on Inside Retail.

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Retail TouchPoints

NOVEMBER 8, 2021

As you’re planning for 2022, here are four strategies to help you focus and refine the digital experience to realize immediate ROI in 2022 and beyond. Yes, the search should return the precise results for this precise query. Your grocery shopping experience was made super delightfully easy.

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Retail Gazette

SEPTEMBER 21, 2023

As H&M becomes to latest fashion retailer to charge shoppers for returning items purchased online, Retail Gazette takes a look back at the free returns debate… Free returns might be coming to an end as some of the world’s biggest fashion brands have introduced fees to send back parcels. charge to return items.

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Retail Focus

OCTOBER 4, 2022

All of which has a knock-on effect for retailers and could prompt a worrying trend – especially as we approach peak shopping and shipping season in 2022. However you choose to do it, the important thing is that you adopt a critical mindset and treat it as an opportunity to have a strong finish to 2022.

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Retail TouchPoints

FEBRUARY 9, 2022

This innovation only looks set to continue throughout 2022, so to make sure your brand stays at the forefront of these digital developments, here are four of the most innovative trends in ecommerce design to explore this year. As the world opens up, many people are eager to return to in-store shopping.

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Retail TouchPoints

DECEMBER 10, 2021

The pandemic has been a challenging time for shopping centers, and even as vaccination rates climb and shoppers return to old habits, retailers are finding that many of their shopping preferences have permanently shifted. I think what’s going to be interesting is, how do we rebound in 2022?”

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Inside Retail

DECEMBER 13, 2021

The latest research by Publicis Sapient into consumers across the globe has uncovered five key trends that retailers need to embrace in 2022 if they want to transform into shopper-first organisations. Evolve to create a one-stop shop for customers. The shift to online shopping over the last 18 months shows no signs of slowing.

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Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time.

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