Retail TouchPoints

APRIL 12, 2023

Amazon has reportedly instituted a new fee for certain returns at UPS stores as the ecommerce giant aims to reduce the impact of return costs, according to Seeking Alpha. The charge only occurs if return options at Whole Foods , Kohl’s or Amazon Fresh locations are closer, or just as far as, the nearest UPS store offering returns.

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Retail TouchPoints

OCTOBER 18, 2023

Online return fraud cost U.S. billion in 2022. For every $100 in returned merchandise accepted, U.S. to return fraud, the NRF has calculated. Serial returners’ are shoppers who deliberately buy several items knowing full well they won’t keep some of them. retailers $22.8 retailers lose $10.40

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Retail TouchPoints

DECEMBER 16, 2022

in November 2022 compared to the previous month, though they were up 6.5% The National Retail Federation (NRF) and Appriss Retail projected that the 2022 returns rate will remain at 16.5%, nearly even with the 16.6% Additionally, the online return rate fell from 20.8% to return fraud. Retail sales fell 0.6%

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Retail TouchPoints

MARCH 28, 2023

For many years, permissive returns policies have been the norm in ecommerce. For the post-holiday season just past, it’s estimated that the total value of returned goods will be around $171 billion. retailers were revisiting their returns policies as of late 2022. With numbers like these, it’s no wonder that most U.S.

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Retail TouchPoints

APRIL 25, 2022

It might seem counterintuitive for retailers to focus on returns when they are so focused on trying to convince customers to buy products in the first place (and rightly so). However, return policies actually have a major influence on whether shoppers go through with a transaction — particularly for increasingly popular online purchases.

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Retail TouchPoints

JANUARY 21, 2022

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. 16-18 at New York City’s Javits Center. The 112 th annual show featured 190 sessions, more than 300 speakers and 700+ exhibitors. Leadership Lessons. Upcoming NRF Events.

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Retail TouchPoints

AUGUST 19, 2021

Toys ‘R’ Us will make its latest attempted return to brick-and-mortar with 400 store-in-store shops at Macy’s locations and online at macys.com/toysrus, slated to roll out in 2022.

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Retail TouchPoints

NOVEMBER 8, 2022

Overstock.com is piloting a new returns program with UPS that will allow Overstock customers to schedule doorstep pickup for returns of unwanted items with no re-boxing required. . 30, 2022, and customer count dropping 22.6%. Despite these headwinds, Johnson is optimistic about Overstock’s opportunity to scale in the category.

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Retail Wire

MAY 23, 2023

Return rates in 2022 were about 14 percent higher than the year and some retailers are taking a carrot-or-stick approach to reduce the amount of unwanted merchandise they have to process. Amazon.com is warning consumers about products with high return rates and offers free returns on items dropped at preferred locations.

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Retail TouchPoints

JUNE 29, 2023

In Amazon ’s latest moves to bolster its logistics and fulfillment network, the company has partnered with Staples to accept customer returns and is looking for 2,500 local business to join its new Hub Delivery network. Staples Joins Amazon’s Network of Returns Partners By July 31, 2023, all Staples U.S. Retail in a statement.

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Retail Focus

JANUARY 31, 2022

Surface Design Show 2022 presents an exciting combination of education, engagement and entertainment at one of the first industry events to fully return to a face-to-face format this year. The post Surface Design Show preview 2022 appeared first on Retail Focus - Retail Design. REGISTER FOR FREE ENTRY.

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Retail TouchPoints

MARCH 9, 2023

Marking a significant shift in ThredUp ’s value proposition to consumers, the resale marketplace testing out a number of new initiatives to improve its margins, including new return policies and fees for its “cleanout kit” consignment services. ThredUp beat expectations for Q4 2022 but still saw revenues decrease 2% year-over-year, to $71.3

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Retail TouchPoints

NOVEMBER 23, 2022

has expanded its partnership with Next plc as part of its return of the Banana Republic brand to the UK and Ireland. By May 31, 2022, Gap Inc. Earlier in November 2022, the company sold its Gap Greater China (GGC) business to Shanghai’s Baozun, an ecommerce solutions provider, in a $40 million all-cash transaction. The Gap Inc.

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Retail TouchPoints

MARCH 14, 2023

Returns are, like it or not, as much a part of retail operations as the sales themselves. The exact return rate varies among different verticals and individual retailers, but online sales consistently generate higher levels of returns compared to brick-and-mortar. That means you’re out of business.

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Retail Focus

MARCH 9, 2023

Peel L&P has announced that NEXT, the renowned British retailer, will be making its return to Gloucester Quays, the premier outlet and dining destination in the South West. The retail giant is set to open its doors later this spring, following a record-breaking 2022 sales period for Gloucester Quays.

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Inside Retail

MARCH 19, 2022

The return of the Brisbane Fashion Festival has been confirmed, scheduled for August. . Seizing and expanding on the success of Brisbane Fashion Festival 2021, the 2022 Festival will continue the momentum of our successful new format within a spectacular setting, to ensure the experience is as exciting and engaging as ever.”.

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Retail TouchPoints

FEBRUARY 15, 2022

So what changes should we expect to see in 2022? These players will continue to expand in 2022, reshaping consumers’ expectations of an acceptable wait time for groceries. In 2022, grocers will need to become digital-first. If 2020 was online grocery’s “debutante party,” then 2022 might be viewed as its genuine coming of age.

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Inside Retail

JANUARY 10, 2022

Customer needs and behaviours have changed and it’s unlikely that they’ll ever return to the ‘old normal.’ . If you aren’t adapting to customer behaviours in 2022, then you likely aren’t creating sustainable growth for your business. What to expect for retail in 2022. But it’s a bit more complicated than that.

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Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022.

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Retail Gazette

APRIL 18, 2024

Deliveroo saw a return to growth in orders in its first quarter as it heralded a good start to the year. The team has been relentlessly focussed on delivering service and value for money, helping drive a return to order growth and continued growth in GTV.” Click here to sign up to Retail Gazette‘s free daily email newsletter

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Retail Focus

OCTOBER 19, 2023

Ellen Peters, Lush UK&I Property Director:- “We’re thrilled to be returning to the historic market and now vibrant retail hub of Covent Garden. In the 2022 festive period, Lush sold on average one Snow Fairy product every 5 seconds in the UK!

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Retail TouchPoints

FEBRUARY 23, 2022

Target is planning to enhance its same-day pickup options in fall 2022 with two additional options: shoppers can add Starbucks items to any order and make returns during curbside pickup transactions. Curbside returns will follow a similar procedure.

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Retail TouchPoints

JULY 26, 2022

For the 2022 holiday season, the trillion-dollar question is how do brands and retailers maintain growth, but do it profitably with an omnichannel approach? Here are our five holiday shopping predictions to consider as you develop your strategy for the 2022 season. For retailers, 2022 is about playing the long game.

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Retail TouchPoints

JANUARY 7, 2022

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. So for a digital brand like Viscata, reducing returns can have a substantial impact on the bottom line.

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Retail Focus

MAY 16, 2022

With 834 exhibitors in 48,000 square metres of show floor across six Technology Zones, ISE 2022 set a new benchmark with an easy-to-navigate venue and a host of opportunities to explore new solutions and drive new business. ISE returns to Barcelona on 31 Jan-3 Feb 2023. .

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Mass Relators

DECEMBER 14, 2022

WASHINGTON, December 14, 2022 – Consumers are expected to return more than $816 billion worth of retail merchandise purchased in 2022, according to a report released today by the National Retail Federation and Appriss Retail. As retail sales continue to grow, the average rate of return has remained flat at 16.5%

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Retail TouchPoints

AUGUST 3, 2023

After a four -year hiatus, the Victoria’s Secret fashion show will make its return on Sept. Earlier this year , executives hinted at a return. Victoria’s Secret debuted its Amazon storefront in April 2022 , marking the first time the company sold its lingerie and apparel beyond its own stores.

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Retail TouchPoints

AUGUST 1, 2022

7 For All Mankind is helping customers in Brazil find their perfect fit through the adoption of AI sizing technology that the denim brand hopes will boost sales and drive down return rates, while promoting less waste in the apparel industry. The feature will launch during Q3 2022.

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Retail Focus

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. In 2022, we will see physical retail environments simplify in-person transactions. Tempur-Pedic (New York City).

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Inside Retail

AUGUST 9, 2023

Returns present a complex challenge for retailers of all sizes, not only contributing to their carbon footprint, but also eroding their profit due to the cost of managing and paying for reverse logistics and, in some cases, leading to fraud. Meanwhile, the use of returns by customers continues to grow in popularity.

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Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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365 Retail

APRIL 29, 2021

CES, the annual technology convention which draws more than 150,000 visitors, will return to its in-person format in Las Vegas next year, organisers have said. The Consumer Technology Association (CTA) said more than 1,000 companies had committed to returning to a physical version of the trade show in January 2022.

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Retail Times

MAY 25, 2021

The Achievers Awards, the long-established industry programme that rewards outstanding performance across the wholesale trade in Scotland, is to return in 2022, the Scottish Wholesale Association has confirmed.

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Retail Wire

OCTOBER 13, 2023

Vasos, who led the company from 2015 to 2022, is returning to Dollar General has rehired former CEO Todd Vasos amid slowing sales growth and safety concerns.

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Inside Retail

MAY 11, 2022

Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. per cent in 2022.”. The post Australians return to the malls despite a plunge in consumer confidence appeared first on Inside Retail.

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Retail Focus

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. This meant more than £5million in lost seasonal sales for a third of retailers, whilst 13% missed out on sales revenues worth over £1m.

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Retail Gazette

MARCH 4, 2024

Aldi’s beloved Kevin the Carrot character will return to the supermarket’s middle aisle next week with a festive Easter makeover. The discounter has released two limited edition Kevin soft toy collectibles, dressed in either a removable soft grey bunny suit or a boucle style lamb outfit.

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