Inside Retail

OCTOBER 8, 2023

Thousands of beauty-lovers descended on New York City recently to enjoy the return of Sephoria, a consumer beauty event that Sephora first launched in 2018. After cancelling the festival entirely in 2020 due to the pandemic, Sephora introduced a digital version in 2021. Sephoria made its international debut in Paris on 6 October.

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Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022.

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Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns purchase follows PayPal’s acquisition of coupon plug-in Honey in January 2021. PayPal has been an investor in Happy Returns since 2019.

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Retail TouchPoints

OCTOBER 12, 2021

That is why we plan to celebrate the creative professionals who master the art of window dressing once again with the design:retail Winning Windows awards program. The awards will be announced at the PAVE Holiday Celebration on December 8, 2021 in New York City, as well as on RetailTouchPoints.com. Submit your nomination now!

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Retail TouchPoints

JANUARY 26, 2021

With so much change happening so quickly and so unpredictably, we at Pitney Bowes decided that returning to an 8 th edition of our annual consumer research study wasn’t going to cut it, so instead we moved to a weekly poll of consumer sentiment in Q4 called BOXpoll. The top activities consumers plan to do more?

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Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Retail TouchPoints

MARCH 10, 2022

Our return to stronger unit growth in 2022 reflects our believe that Ross can ultimately grow to 2,900 locations and dd’s DISCOUNTS can become a chain of 700 stores given consumers’ ongoing focus on value and convenience. “Our For fiscal 2021, which ended Jan. 29, 2022, Ross achieved total sales of $18.9

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Retail TouchPoints

JANUARY 19, 2021

The National Retail Federation (NRF) has moved Chapter 2 of its 2021 Big Show from an in-person to a virtual event. The NRF plans to release additional details regarding its plans for Chapter 2, which will include more content, networking and entertainment, in the coming weeks.

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Retail TouchPoints

APRIL 5, 2022

Spring 2022 holidays will see a return closer to pre-pandemic normalcy than 2021, according to the Spring Holidays 2022 report from Information Resources, Inc. For retailers, these results signal opportunities to court these shoppers as they plan their holidays with larger groups. “As

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Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

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Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter.

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Retail TouchPoints

FEBRUARY 1, 2021

So what are the customer experience and commerce trends that will continue, or become more fully realized, in 2021? Others didn’t plan to have them in the works for another one to three years. Customer Experience and Commerce in 2021: Striking a Wait-and-See Balance. Either way, even retailers sitting on the fence need to plan.

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Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. in Q2 2021 while its digital comparable sales grew 10% , building on the 195% growth achieved in 2020. comparable sales growth during the quarter thanks to shoppers returning to the outdoors — well above the 0.2%

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Retail TouchPoints

MARCH 15, 2021

Lord & Taylor will return from bankruptcy as a digital-first retailer in April under its new owner Saadia Group, according to multiple sources. Now Saadia Group is planning Lord & Taylor’s revival with a revamped website that initially will focus on women’s and men’s apparel, homewares and beauty, according to Women’s Wear Daily.

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Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Retail TouchPoints

MARCH 31, 2023

And this is just the first of in a series of shopping events Wish has planned for 2023. A former CFO for Shutterfly and Lexmark , she joined as Wish’s CFO in November 2021 and added COO to her title in late 2022. Joe Yan, CEO, Wish Central to Wish’s turnaround effort has also been a drawn-out reshuffling of its C-suite.

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Retail Focus

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. The post Supply chain confidence returning for retailers appeared first on Retail Focus - Retail Design.

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Inside Retail

MAY 31, 2021

Given the lack of time on the mountains last winter, we are expecting to see some really positive returns this season,” Antony Hampson, general manager of Superdry Australia and New Zealand, told Inside Retail. . million, at a CAGR of over 5 per cent during 2021-2025.

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Retail TouchPoints

JANUARY 11, 2021

The question of when — or if — a return to normal is in sight is still being pondered. Even with new vaccines potentially coming on the market in the months ahead, it’s likely the trends we’ve seen in 2020 will continue into 2021. Real-time data is the key for 2021.

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Inside Retail

JULY 3, 2023

Despite former CEO Tony Nash’s contentious exit last year from the company he co-founded, Nenke said that he doesn’t plan to deviate from the playbook. Part of this is due to the return to bricks-and-mortar retail, with more people buying books impulsively while out-and-about, rather than online. It’s also looking to capture new ones.

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Independent Retailer

APRIL 6, 2021

Informa Markets Fashion, host to a comprehensive portfolio of apparel and sourcing fashion trade events including MAGIC, COTERIE, PROJECT, and SOURCING at MAGIC, confirmed the first slate of event dates planned for the second half 2021.

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Retail TouchPoints

APRIL 26, 2021

The February 2021 edition of the Insights Study found just 8% of participants saying they shopped for groceries exclusively online. Those grocery retailers that listen, and move proactively, could have a very good 2021. But not every brick-and-mortar grocery store is destined to become a micro-fulfillment center.

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Retail TouchPoints

JANUARY 12, 2021

Chapter One of the 2021 National Retail Federation Big Show may be online instead of in-person, but that isn’t stopping the NRF from putting together an all-star lineup. The two will discuss meeting today’s shopper where they’re at, potential business disruptions in the near term and how 2021 is likely to unfold at stores across the nation.

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A1 Retail

FEBRUARY 17, 2022

ReBOUND data shows Jan 22 returns were more than 1.5x December 21 was busiest returns month ever – 226% higher than Dec 20. December 2021 surpassed December 2020 returns volumes in just 9 days . This makes December 2021 the busiest returns month ReBOUND has ever recorded. Returns were high across 2021.

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Retail TouchPoints

MARCH 4, 2021

Dollar Tree plans to open 600 new stores and to renovate 1,250 Family Dollar stores in fiscal 2021, which runs through the end of January 2022. As I have said in the past, we will continue to refine our strategic store formats so that we are able to better serve customers, while improving store productivity, margins and returns.”.

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Retail Gazette

MARCH 14, 2024

John Lewis Partnership returned to profit in its last financial year, but confirmed it would not pay its staff a bonus for the third time in four years. It made £111m in productivity improvements over the year, bringing its total to £420m since it kicked off its Partnership plan in January 2021.

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Inside Retail

JUNE 5, 2023

So, it’s not surprising that Peloton recently unveiled a plan to turn things around, including a brand relaunch, free app membership tier and new Peloton Gym feature. The post Peloton seeks a return to profitability with rebrand and membership drive appeared first on Inside Retail. Its latest SEC filing showed a $275.9

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Retail TouchPoints

JANUARY 15, 2021

But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. You’ll want to look at organic sessions, paid sessions, how long people have stayed on your page and the number of new visitors vs. returning visitors. Website traffic: More than 4.5

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Retail TouchPoints

FEBRUARY 22, 2021

and Canada, said that traffic at its domestic centers returned to 99% of pre-pandemic levels in January. Mall owner Unibail-Rodamco-Westfield (URW) said earlier this month it was planning to “ significantly reduce its financial exposure to the U.S.” malls could close over the next three to five years.

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Retail TouchPoints

FEBRUARY 23, 2021

31, 2021 was $160 million , putting the company back in the black but still down significantly from the $340 million generated in the same quarter the previous year. 22 Macy’s announced plans to close 45 stores by mid-2021, according to CNBC , part of a previously announced plan to close 125 locations by 2023.

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A1 Retail

JULY 20, 2022

Nearly three quarters (73%) of consumers admit to buying multiple sizes of clothes online with the express intention they’ll return those that don’t fit, and almost as many (64%) say they regularly multi-buy colours according to new research from ReBOUND, the platform helping retailers manage returns.

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I Vend

JANUARY 13, 2022

iVend Retail Management Suite iVend’s retail technology helps retailers in returns management. Learn more After the crazy busyness of the holiday shopping season comes…the crazy busyness of the returns season. It is estimated that up to 25% of all returns happen in the period between Christmas and the end of January.

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Mass Relators

DECEMBER 14, 2022

WASHINGTON, December 14, 2022 – Consumers are expected to return more than $816 billion worth of retail merchandise purchased in 2022, according to a report released today by the National Retail Federation and Appriss Retail. As retail sales continue to grow, the average rate of return has remained flat at 16.5% to return fraud.

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Retail TouchPoints

SEPTEMBER 21, 2023

In a return to pre-pandemic behaviors, more consumers plan to throw or attend a party ( 32% ) or to take their children trick-or-treating ( 28% ) this year, although the top celebratory activities for consumers will be handing out candy ( 68% ), decorating their home or yard ( 53% ) and dressing in costume ( 50% ). set in 2021.

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Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

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Retail TouchPoints

MARCH 11, 2021

Buoyed by a return to growth in Q4 2020, Adidas has unveiled a new growth strategy that will transform the company into a direct-to-consumer-led business with an emphasis on sustainability. The company also plans to double ecommerce sales, from the current figure of more than €4 billion ($4.8 billion ) over that same period.

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Retail TouchPoints

JUNE 15, 2020

The Children’s Place plans to close 200 stores in 2020 and another 100 stores in 2021, the retailer revealed in announcing its Q1 2020 results. We are planning to have the majority of our stores open by July,” Elfers noted. The Children’s Place began a phased store reopening program on May 19.

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