Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

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Retail TouchPoints

JUNE 15, 2020

The Children’s Place plans to close 200 stores in 2020 and another 100 stores in 2021, the retailer revealed in announcing its Q1 2020 results. and Canada stores have been closed since March 18, the company enabled ship-from-store capabilities in approximately 85% of its U.S. Even though approximately 95%. of the company’s U.S.

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Location Shipping Apparel Returns 149

Retail TouchPoints

JANUARY 15, 2021

But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. You’ll want to look at organic sessions, paid sessions, how long people have stayed on your page and the number of new visitors vs. returning visitors. Website traffic: More than 4.5

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Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. Contactless Services Can Soothe the Bite of Remote Returns. 11 through Dec.

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Retail TouchPoints

APRIL 26, 2024

A little less than one year after Toys ‘R’ Us made its return to the world of UK brick-and-mortar via nine shop-in-shops in WHSmith stores, TRU parent company WHP Global has announced plans to expand the partnership and add 30 new locations by this summer. Retail Group , as well to cruise ship and airport locations.

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Retail TouchPoints

OCTOBER 6, 2022

The 150,000 new positions will include full-time, seasonal and part-time roles across a range of jobs, including stowing, picking, packing, sorting, shipping orders and more. Target also is maintaining its 2021 holiday hiring levels, with plans to again bring on 100,000 seasonal workers. Jobs are available across the U.S.,

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Retail TouchPoints

OCTOBER 13, 2021

The company plans to add more than 100 additional stores in the U.S. in the next five years and also has its sights set on international expansion, with plans to launch omnichannel operations in key markets in Western Europe and Asia Pacific next year as well as an innovation center in Taiwan.

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ATS Wholesale Apparel Shipping 261

Retail TouchPoints

NOVEMBER 10, 2020

On-time shipping rates for the major carriers have declined significantly year-over-year, and longer-than-usual shipping times have been a source of pain for both retailers and their shoppers. Adjust to Return Reluctance. Customers also expect retailers to communicate about the return process.

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Shipping Fulfillment Returns Sporting Goods 285

Independent Retailer

FEBRUARY 24, 2022

Department of Commerce Retail Indicator Division released the December 2021 Monthly Retail Trade Report on Wednesday February 16th, which showed that brick-and-mortar stores grew faster than ecommerce for the first time ever. retail sales for 2021 equaled $6.6 retail sales for 2021 equaled $6.6

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Shipping Consumer Shopping Returns 102

Inside Retail

JULY 5, 2022

July launched into the US in [2021] when travel in opened up again, and, while its budget pieces didn’t perform well in that market, it’s more premium ‘trunk’ style products are in constant demand and the business “literally can’t make them fast enough”. We want to expand our physical retail presence as much as we can.”. Under one roof.

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365 Retail

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. The post Supply chain confidence returning for retailers appeared first on 365 RETAIL | Retail Technology News.

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Returns Inventory Management Shipping Management 78

Retail TouchPoints

AUGUST 15, 2022

As you develop your plans for 2023, consider these recommendations, based on the 2022 survey findings: Diversify Your Marketing Mix . Stand Out Beyond Free Shipping . Last year’s top retention tool — free shipping — fell slightly, from 64% in 2021 to 57% in 2022.

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Drop-Shipping Shipping Outdoor Customer Retention 202

Retail TouchPoints

NOVEMBER 10, 2022

The eBay Ads holiday report found that shoppers still plan to spend despite high inflation and the ongoing threat of a recession: more than two-thirds ( 71% ) of 2,000 U.S. online shoppers said they plan to spend the same or more than they did in years past.

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Retail TouchPoints

JANUARY 13, 2023

A better bottom line can be achieved by minimizing returns, leveraging user-generated content (UGC) and implementing smart forecasting solutions. At least 49% of consumers have purchased a product they didn’t plan to after receiving a personalized product recommendation. Minimize returns. In the U.S.,

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Retail TouchPoints

JULY 26, 2022

In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales. and shoppers placed 12% fewer orders worldwide compared to the same period in 2021. plan to start buying gifts earlier – the No.

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Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Retailers will have to have a definitive plan to communicate order confirmations, delivery updates and delay notifications. Regardless, these communications will be crucial to whether holiday customers return throughout 2021.

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Drop-Shipping Shipping Consumer Planning 163

Retail TouchPoints

AUGUST 1, 2022

Amazon said it plans to expand to additional retailers and cities around the country in the months ahead. For example: In late 2021, Amazon announced new local selling capabilities that allow its third-party sellers to offer same-day store pickup and fast delivery for customers in their area. Seattle and Washington D.C.

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Merchant Services Fulfillment Checkout Location 249

Retail TouchPoints

NOVEMBER 25, 2020

Mejuri sells through multiple channels, including ecommerce, call center and physical store locations, processing orders for fulfillment across multiple locations and a variety of shipping methods. Retailer Plans to Use Solution Across Multiple Channels. Mejuri uses the real-time tracking to swiftly, and fluidly, pivot strategies. “A

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Markdowns Fulfillment Shipping Marketing Spend 190

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items.

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Grocer Payment Services Checkout Value Offer 313

Retalon

APRIL 21, 2021

Maintaining margins within business constraints while efficiently providing order fulfillment to customers is a tall order, especially considering each customer purchase requires a real-time fulfillment decision within a shifting context of inventory, demand, returns, delivery times, and shipping costs. Emphasizing BOPIS.

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Fulfillment Drop-Shipping Shipping Returns 41

Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. today, meaning that in terms of purchasing power, 2021 Amazon Prime members are only paying ~$10 more per year than they were 15 years ago.

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Merchant Services Payment Services Fulfillment Shipping 223

Retail TouchPoints

FEBRUARY 4, 2021

Amazon is seeing returns on its sustainability investments, particularly for its electric delivery van pilot and machine learning (ML)-powered reductions in packaging weight. Last year, Amazon delivered more than 20 million packages using electric vehicles, and the retailer plans to continue building on this momentum in 2021.

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Hyken

NOVEMBER 29, 2021

If you are in a business that ships merchandise, then you must read this article. Navigating all of this requires a good plan. This article will give you several questions to consider using as conversation starters in your next planning meeting. Best New Customer Experience and Design Books – 2021 List by Ricardo Saltz Gulko.

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Customer Experience Shipping Planning Returns 69

Inside Retail

NOVEMBER 2, 2021

The four elements highlighted in the report include peak season, hybrid shopping, returns, and sustainability. Start pre-peak planning…now! David Boyer, Country Manager ANZ, ShipStation, anticipates Christmas 2021 to be a record-breaker for the ages and advises retailers to start planning for the holiday rush now.

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Returns Consumer Planning Shopping 130

Inside Retail

OCTOBER 11, 2021

The four elements highlighted in the report include peak season, hybrid shopping, returns, and sustainability. Start pre-peak planning…now! David Boyer, Country Manager ANZ, ShipStation, anticipates Christmas 2021 to be a record-breaker for the ages and advises retailers to start planning for the holiday rush now.

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Returns Consumer Planning Shopping 130

Indigo 9 Digital

JANUARY 11, 2023

If getting the order to you is expensive what about returns? This process of ordering and returning goods is very expensive. million on “refunds, returns, and discounts”. High marketing costs are one reason for Casper’s struggles but returns have also eaten into the brand’s profitability. But by 2021 they were 32.3%

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Advertising Shipping Returns Fulfillment 98

Retail TouchPoints

DECEMBER 23, 2022

The post-COVID-19 retail recovery hasn’t quite gone according to plan. Discounting and perks like free shipping have been successful drivers of Black Friday and Cyber Monday campaigns; however, dropping prices is not a winning strategy that creates a path to profitability.

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Drop-Shipping Shipping Accounting Management 217

Inside Retail

JUNE 13, 2023

NL: It offers customers access to exclusive benefits, including personal shopper services, regular discounts and offers, as well as complimentary express shipping. We plan to grow this segment by ensuring these customers invest more in their wardrobe and by ensuring new customers are making considered purchases.

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Merchant Services Payment Services Fashion Customer Experience 245

Retail Focus

OCTOBER 4, 2022

All of which has a knock-on effect for retailers and could prompt a worrying trend – especially as we approach peak shopping and shipping season in 2022. While you need to look forward, the first move is to take a step back and remind yourself what happened during the same period in 2021. Review the previous peak season.

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Promotions Returns Shipping Consumer 130

Wiser

JUNE 5, 2023

A good transportation infrastructure helps reduce costs associated with delays while ensuring timely deliveries so that customers receive their orders on time and without damage to items shipped. It also includes managing returns from customers who may be unhappy with their purchases or have received damaged items.

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Retail TouchPoints

AUGUST 19, 2022

But consumers aren’t just buying items online and having them shipped to the house. In fact, 36% of retailers still tell us they’re planning to spend more [on technology] in 2022 than they did in 2021. “For one product, the lowest price may be more important, but for another product, that may not be my driving force.”.

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Consumer Shipping Management Merchandise Store 253

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. YOY growth this holiday season, whereas department stores will only see a 0.3%

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Retail TouchPoints

NOVEMBER 28, 2022

A brand’s communications should convey an ongoing plan of action that addresses its customers’ pain points. To maintain this level of tailored communication, a winning strategy will experiment with the nuances of language as a motivator.

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Shipping Consumer Marketing Returns 276

Retail TouchPoints

JULY 11, 2023

from Prime Day 2021, while 1P sales increased 6.1% , according to Capitol One Research. Last year, The Woobles didn’t participate in Prime Day; this year they have a big promotion planned — but only on their DTC site, not Amazon. Importantly, sellers must use FBA, Fulfilled by Amazon, to participate.)

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Payment Services Shipping Checkout Fulfillment 153

Retail Gazette

OCTOBER 5, 2023

On top of that, she has faced fierce criticism around her turnaround plan, which includes a focus on non-retail activities such as house building. Perhaps with M&S now motoring, Norman might jump ship to see if he can perform a similar feat at its rival? His deep grocery experience could be vital in getting Waitrose back on form.

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Supermarket Department Stores Grocer Returns 109

Retail TouchPoints

NOVEMBER 14, 2022

billion ) in gross merchandise volume (GMV) for Alibaba alone in 2021 — and the fact that 1,009 overseas brands saw GMV more than double year-over-year proves that it remains a great way for Western brands to break into China. growth recorded in 2021 and the 26% jump in 2020. billion ( $84.54 to 3.6% , according to Reuters.

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Merchant Services Jewelry Shopping Shipping 147

Inside Retail

APRIL 22, 2021

According to the latest data from Australia Post, more than four in five households shopped online in early 2021 – an all-time high that’s been rising steadily since the global pandemic first sent people to online channels in record numbers. According to one recent survey from ShipStation, 66% of consumers prefer contactless returns.

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