Retail TouchPoints

OCTOBER 12, 2022

In addition to this Southern California store, the retailer has new shops planned for Illinois, Rhode Island, Nevada, Iowa, Pennsylvania, Virginia, Massachusetts, Georgia, Florida and Puerto Rico. Forever 21 plans to celebrate each new store with a grand opening featuring special promotions, giveaways, gifts with purchase and food.

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Location Planning Fast Fashion Shopping 300

Inside Retail

OCTOBER 8, 2023

Thousands of beauty-lovers descended on New York City recently to enjoy the return of Sephoria, a consumer beauty event that Sephora first launched in 2018. After cancelling the festival entirely in 2020 due to the pandemic, Sephora introduced a digital version in 2021.

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Returns Consumer Marketing Location 246

Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022.

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Merchant Services Returns Drop-Shipping Checkout 210

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

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Customer Experience Returns Shipping Consumer 259

Retail TouchPoints

MARCH 10, 2022

Our return to stronger unit growth in 2022 reflects our believe that Ross can ultimately grow to 2,900 locations and dd’s DISCOUNTS can become a chain of 700 stores given consumers’ ongoing focus on value and convenience. For fiscal 2021, which ended Jan. 29, 2022, Ross achieved total sales of $18.9

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Location Planning Discount Store Returns 243

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns purchase follows PayPal’s acquisition of coupon plug-in Honey in January 2021. PayPal has been an investor in Happy Returns since 2019.

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Merchant Services Returns Payment Services Checkout 156

Retail TouchPoints

SEPTEMBER 17, 2022

The Consumer Financial Protection Bureau (CFPB) is planning to start regulating buy now, pay later (BNPL) products. of users charged at least one late fee in 2021, up from 7.8% of individual loans in 2021 saw at least some portion of the order returned, up from 12.2% of BNPL transactions in 2019 but fell to 58.6%

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Consumer Payment Services Apparel Accounting 221

Retail TouchPoints

DECEMBER 13, 2021

With retailers already pushing out holiday sales to entice consumers to buy early and avoid delivery delays due to supply chain congestion, one tactic that they will lean on to entice customers is buy now, pay later (BNPL). BNPL Can Have an Effect on Consumers and Retailers.

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Payment Services Consumer Returns Management 257

Retail TouchPoints

FEBRUARY 1, 2021

More than one-third of consumers now shop online each week, up from 28% pre-pandemic. So what are the customer experience and commerce trends that will continue, or become more fully realized, in 2021? Others didn’t plan to have them in the works for another one to three years. These are four with staying power: 1.

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Customer Experience Checkout Consumer Marketing 288

Retail TouchPoints

MAY 10, 2021

slowly emerges from the pandemic’s harshest effects, retailers are looking for early insight into post-COVID-19 consumer behaviors. Fortunately, there are some promising signs, according to a recent report from KPMG based on a poll of 1,000 consumers across the U.S. in March 2021. As the U.S. economic recovery.

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Consumer Returns Planning Apparel 149

Inside Retail

MAY 31, 2021

After a year of disrupted ski seasons in both the northern and southern hemispheres due to Covid-19, snow gear brands are bracing for a big winter in Australia and New Zealand, as consumers hit the slopes in the largely Covid-free countries. We see kids picking up the practice and they will be the consumers of tomorrow,” Pompilio said.

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Returns Planning Consumer Marketing 246

Retail TouchPoints

SEPTEMBER 21, 2023

In a return to pre-pandemic behaviors, more consumers plan to throw or attend a party ( 32% ) or to take their children trick-or-treating ( 28% ) this year, although the top celebratory activities for consumers will be handing out candy ( 68% ), decorating their home or yard ( 53% ) and dressing in costume ( 50% ).

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Discount Store Consumer Planning Returns 262

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Payment Services Shopping Planning Fulfillment 224

Retail Focus

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. The post Supply chain confidence returning for retailers appeared first on Retail Focus - Retail Design.

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Returns Inventory Management Shipping Management 130

Retail TouchPoints

JANUARY 11, 2021

With these sweeping shifts in consumer needs, retailers relied on data more than ever to quickly position themselves to create the kinds of offerings and experiences that consumers expected during this unprecedented period. The question of when — or if — a return to normal is in sight is still being pondered.

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Consumer Marketing Returns Planning 234

Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

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Consumer Loss Prevention Fulfillment Store Layout 258

Retail TouchPoints

JANUARY 12, 2021

Chapter One of the 2021 National Retail Federation Big Show may be online instead of in-person, but that isn’t stopping the NRF from putting together an all-star lineup. The two will discuss meeting today’s shopper where they’re at, potential business disruptions in the near term and how 2021 is likely to unfold at stores across the nation.

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Consumer Retail Trends Returns Customer Experience 210

Indigo 9 Digital

NOVEMBER 16, 2023

By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. From mattresses sold by Casper to prescription eyeglasses from Warby Parker ambitious founders have taken a page from Amazon’s playbook hoping to sell goods directly to consumers online. million and $58.5

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Consumer Returns Advertising Marketing 98

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

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Consumer Payment Services Fulfillment Advertising 139

Inside Retail

MAY 2, 2021

Covid-19 hit the reset button on consumer behaviour. Retail brands quickly realised that it was no longer business as usual after the pandemic set in, and marketing plans, execution, creative, and channels had to be re-thought wholescale. This leaves the obvious question: how exactly has Covid-19 altered consumers?

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Consumer Social Commerce Shopping Returns 200

Retail TouchPoints

APRIL 26, 2021

Despite early struggles by traditional grocery retailers to meet the surge in demand for online goods and services, the imprint on consumers of ecommerce as a source for grocery products is now permanent. The February 2021 edition of the Insights Study found just 8% of participants saying they shopped for groceries exclusively online.

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Promotions Shopping Consumer Fulfillment 277

Inside Retail

JUNE 20, 2021

Offering both men’s and womenswear, the new stores are launching with the brand’s pre-spring 2021 collections, plus a range of capsule collections and exclusives, such as the ASOS x Polo Ralph Lauren Collection available only at Pacific Fair. They are the first of several store openings for the brand in 2021 and beyond.

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Consumer Wholesale Fashion Marketing 231

Retail TouchPoints

FEBRUARY 22, 2021

and Canada, said that traffic at its domestic centers returned to 99% of pre-pandemic levels in January. “Our business continues to improve, with the consumer embracing open-air outlet centers as a preferred venue for shopping and entertainment,” said Stephen Yalof, CEO of Tanger Outlets in a statement.

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Returns Consumer Shopping Planning 162

Retail TouchPoints

MARCH 11, 2021

Buoyed by a return to growth in Q4 2020, Adidas has unveiled a new growth strategy that will transform the company into a direct-to-consumer-led business with an emphasis on sustainability. The company also plans to double ecommerce sales, from the current figure of more than €4 billion ($4.8 billion ) over that same period.

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Planning Wholesale Sporting Goods Accounting 194

365 Retail

JANUARY 9, 2024

In December 2023, the UK witnessed a modest rise in consumer card spending, increasing by 2.3% However, the entertainment and travel sectors saw a surge as consumers eagerly booked experiences and getaways for 2024. year-on-year, which fell short of the CPIH inflation rate of 4.2% and was lower than November’s growth of 2.9%.

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Consumer Supermarket Department Stores Promotions 104

Inside Retail

JUNE 5, 2023

So, it’s not surprising that Peloton recently unveiled a plan to turn things around, including a brand relaunch, free app membership tier and new Peloton Gym feature. According to Gilmore, the company is well-positioned to keep up with changing consumer behaviour. Its latest SEC filing showed a $275.9

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Returns Consumer Marketing Planning 130

Inside Retail

JULY 3, 2023

Despite former CEO Tony Nash’s contentious exit last year from the company he co-founded, Nenke said that he doesn’t plan to deviate from the playbook. Part of this is due to the return to bricks-and-mortar retail, with more people buying books impulsively while out-and-about, rather than online. It’s also looking to capture new ones.

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Returns Fulfillment Planning Consumer 130

A1 Retail

JULY 20, 2022

Nearly three quarters (73%) of consumers admit to buying multiple sizes of clothes online with the express intention they’ll return those that don’t fit, and almost as many (64%) say they regularly multi-buy colours according to new research from ReBOUND, the platform helping retailers manage returns.

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Returns Fashion Consumer Planning 75

Independent Retailer

JUNE 3, 2021

With reports that brick-and-mortar retail sales jumped almost 10 percent in March, consumers are showing their excitement for getting back out and shopping in person. Tango , a leader in Store Lifecycle Management (SLM) solutions, shared findings from over 2,000 consumers on their shopping preferences and plans post-pandemic.

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Consumer Returns Shopping Wholesale 52

Independent Retailer

APRIL 6, 2021

Informa Markets Fashion, host to a comprehensive portfolio of apparel and sourcing fashion trade events including MAGIC, COTERIE, PROJECT, and SOURCING at MAGIC, confirmed the first slate of event dates planned for the second half 2021.

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Fashion Planning Marketing Apparel 52

Retail TouchPoints

FEBRUARY 23, 2021

31, 2021 was $160 million , putting the company back in the black but still down significantly from the $340 million generated in the same quarter the previous year. 22 Macy’s announced plans to close 45 stores by mid-2021, according to CNBC , part of a previously announced plan to close 125 locations by 2023.

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Department Stores Returns Jewelry Apparel 211

Inside Retail

FEBRUARY 27, 2022

Brands that successfully surfed 2020’s first wave of Covid-impacted consumer behaviour changes have now learned that was the best and longest ride. It’s probably why JB Hi-Fi bundled its results with the year prior, to show it did pretty well in 2021, compared with pre-pandemic activity. State of play.

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Consumer Supermarket Shopping Returns 130

I Vend

JANUARY 13, 2022

iVend Retail Management Suite iVend’s retail technology helps retailers in returns management. Learn more After the crazy busyness of the holiday shopping season comes…the crazy busyness of the returns season. It is estimated that up to 25% of all returns happen in the period between Christmas and the end of January.

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Customer Experience Returns Management Inventory Management 98

A1 Retail

NOVEMBER 9, 2022

The Barclaycard report combines hundreds of millions of customer transactions with consumer research to provide an in-depth view of UK spending. Consumer card spending grew 3.5 per cent rise in consumer price inflation – as the cost-of-living crunch continues to put pressure on Brits’ personal finances. per cent) and August (3.6

Consumer 98

Consumer Planning Beauty and Health Finance 98

Mass Relators

DECEMBER 14, 2022

WASHINGTON, December 14, 2022 – Consumers are expected to return more than $816 billion worth of retail merchandise purchased in 2022, according to a report released today by the National Retail Federation and Appriss Retail. As retail sales continue to grow, the average rate of return has remained flat at 16.5%

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Returns Accounting Customer Experience Consumer 52

Inside Retail

DECEMBER 12, 2021

2021 has been a year many retailers would like to forget, but none more so than online accessories brand The Daily Edited (TDE), which has not only had a global pandemic to grapple with, but also the shocking exit of co-founder and creative director Alyce Tran following allegations that she had misused company funds. .

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Returns Boutique Accessories Consumer 130

Retail TouchPoints

MAY 3, 2021

Despite early struggles by traditional grocery retailers to meet the surge in demand for online goods and services, the imprint on consumers of ecommerce as a source for grocery products is now permanent. The February 2021 edition of the Insights Study found just 8% of participants saying they shopped for groceries exclusively online.

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Promotions Shopping Consumer Fulfillment 183