Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

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Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. Contactless Services Can Soothe the Bite of Remote Returns. 11 through Dec.

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Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

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Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. Amazon said it plans to expand to additional retailers and cities around the country in the months ahead.

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Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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Merchant Services Payment Services Promotions Location 249

A1 Retail

SEPTEMBER 15, 2021

Almost a fifth of UK adults are signed up to a food or restaurant meal subscription service. Consumer appetite is here to stay as two in five Brits with subscriptions plan to take out more subscription services because of the convenience they offer.

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Merchant Services Payment Services Consumer Planning 75

Retail TouchPoints

SEPTEMBER 8, 2021

today, meaning that in terms of purchasing power, 2021 Amazon Prime members are only paying ~$10 more per year than they were 15 years ago. Emphasized in an article from the New York Times Magazine last fall, Shopify’s key to success has been putting the merchant first. . The purchasing power of $79 in 2005 equals about $109.90

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Merchant Services Payment Services Fulfillment Shipping 223

Frank Mayer

JANUARY 5, 2021

s point of purchase display experts to weigh in on what they foresee for 2021, based on what transpired in 2020. With recent news of a vaccine, many noted the promise of safer shopping excursions will be met with eager shoppers ready to return to some normalcy. And to merchants, it became a crucial game plan to weather the storm.

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Kiosk Merchant Services Returns Shopping 97

A1 Retail

NOVEMBER 29, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy. per cent (compared to 2019) as Christmas shopping gets underway.

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Retail TouchPoints

NOVEMBER 14, 2022

billion ) in gross merchandise volume (GMV) for Alibaba alone in 2021 — and the fact that 1,009 overseas brands saw GMV more than double year-over-year proves that it remains a great way for Western brands to break into China. growth recorded in 2021 and the 26% jump in 2020. billion ( $84.54 to 3.6% , according to Reuters.

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A1 Retail

AUGUST 24, 2021

More than four in 10 plan to hire additional staff over the next 12 months in a sign of positivity for the future. The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy. Future-proofing.

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Inside Retail

APRIL 15, 2021

Assuming Australia continues to manage the virus successfully, we will continue to see an exuberant return to physical retail spaces. This service has jumped as a result of physical retail lockdowns and evolved to include contactless options such as drive-and-collect, in which staff deliver goods directly to a customers’ car.

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Merchant Services Payment Services Shopping Customer Experience 130

VMS

NOVEMBER 22, 2022

19-28, the report surveyed 1,200 adults, ages 18 and over, who plan to shop for holiday gifts. Over the BFCM period, shoppers plan to spend half of their holiday budgets, with all income groups expected to spend more year-over-year. Conducted online Oct. Spending is set to increase across income groups.

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Merchant Services Payment Services Promotions Planning 52

Retail Minded

AUGUST 27, 2022

Stockouts were disastrous for retailers during the pandemic – up by 250% (Adobe, 2021) – and with 37% of consumers saying they’d simply shop elsewhere if they couldn’t find what. Even returns are up – reaching 16.6% in 2021 from 10.6% With the return on inventory. service they provide. The result?

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Merchant Services Drop-Shipping Markdowns Planning 98

Retail TouchPoints

JULY 30, 2021

festivities, but those wishing to take part should keep a few things in mind: Some brands spend a large part of the year prepping for 11.11, and for many, the biggest test is another festival — 6.18; Merchants must account for the unique nature of this market with a China-specific strategy; While still relatively nascent in the U.S.,

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Independent Retailer

JANUARY 20, 2022

Here are the five key trends that businesses should take seriously as they plan for the coming year: . Customers Care About Return Policies. During the pandemic-driven surge in online shopping, product returns became a major pain point for consumers. In fact, according to Forrester, over a third of U.S. Looking to the Future.

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Retail Trends Returns Merchant Services Consumer 84

A1 Retail

FEBRUARY 6, 2024

percent), as UK consumers returned to their regular routines after the Christmas break. This comes as over two fifths (43 percent) of consumers say they are planning to cut down on discretionary spending due to rising household bills, with many tightening their belts after the festive season. percent – up from 2.8 percent and 2.7

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Consumer Supermarket Finance Merchant Services 59

Inside Retail

MARCH 22, 2022

Grab, itself, enjoyed a 56 per cent, year-on-year, increase in gross merchandise value (GMV) for deliveries in 2021, the kicker being that even after most Southeast Asian countries had eased restrictions in the fourth quarter, GMV for deliveries still rose by 52 per cent compared with the same quarter in 2020.

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Merchant Services Consumer Advertising Marketing 130

Retail TouchPoints

JULY 21, 2020

It’s also sensible to hold back some paid budget to invest in seasonal campaigns later in the year when it is more likely to produce a bigger return overall. Looking ahead, Google has already signalled that it plans to take account of additional factors related to page experience to help it determine organic search rankings.

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Mass Relators

OCTOBER 10, 2022

Mastercard SpendingPulse predicts strong growth in apparel sales as people return to pandemic social and work routines, and foresees relatively strong sales of luxury goods. But the firm anticipates increased spending on consumer services, such as restaurants, as the effects of the pandemic recede.

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Merchant Services Promotions Planning Consumer 52

Retail Geek

JULY 30, 2021

In episode 271 we break down Amazon’s Q2 2021 earnings announcement. Amazon Q2 2021 Earnings Recap. Episode 271 of the Jason & Scot show was recorded on Thursday July 30, 2021. A weekly podcast with the latest e-commerce news and events. Transcript. Scot: [17:18] Did you try to pay with Apple pay.

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Visual Merchandising Payment Services Advertising Merchant Services 105

Independent Retailer

AUGUST 19, 2022

Here are several key predictions based on previous years’ trends: Halloween 2022 will be huge, both in pent-up consumer demand and peak popularity: Search volume for “Halloween” has gained traction earlier and earlier, with searches beginning to increase starting in July of 2021, and peaking at 123K daily searches in October.

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Shipping Merchant Services Consumer Returns 85

Retail Minded

NOVEMBER 13, 2022

In 2020, lockdown-fuelled online shopping surges led to mass stockouts; 2021 brought global supply chain issues and delays; and this year, among skyrocketing inflation and the cost-of-living crisis, there’s a widely expected lack of demand. . It’s the ‘season of silent tills’, as far as Christmas spending is concerned.

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Merchant Services Planning Promotions Marketing 87

Mass Relators

FEBRUARY 16, 2022

A report by Reuters noted that the company’s net sales in the final quarter of 2021 totaled 20.1 “For the full year, our COVID-19 care investments totaled €364 million, which included our commitment of €20 million in additional 2021 charitable donations spread evenly between the U.S. billion euros ($22.8 and Europe.

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Payment Services Merchant Services Consumer Fulfillment 52

Independent Retailer

NOVEMBER 21, 2022

In 2020, lockdown-fuelled online shopping surges led to mass stockouts; 2021 brought global supply chain issues and delays; and this year, among skyrocketing inflation and the cost-of-living crisis, there is a widely expected lack of demand. Use Intelligent Inventory Planning. Quit the Sporadic Marketing. Be Operationally Sound.

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Shopping Merchant Services Consumer Planning 73

Mass Relators

APRIL 28, 2022

billion in last year’s first quarter 2021. With [Amazon Web Services] growing 34% annually over the last two years, and 37% year-over-year in the first quarter, AWS has been integral in helping companies weather the pandemic and move more of their workloads into the cloud. But the company also reported a net loss of $3.8

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Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

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Retail TouchPoints

MARCH 2, 2021

With the stakes for getting returns right continuing to rise, retailers have to focus on multiple elements including the customer’s return experience and streamlining reverse logistics systems (sometimes with the help of third parties). More Online Sales Means More Returns. The big driver? Retailers across the U.S.

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Returns Merchant Services Drop-Shipping Consumer 287

Retail Geek

MAY 6, 2024

Furthermore, we embark on a detailed exploration of supply chain logistics, with a spotlight on Amazon’s expansion into third-party logistics services, revolutionizing traditional retail strategies by sharing proprietary capabilities for wider adoption. 2020, 2021, and 2022 were the greatest three years in the history of retail.

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Merchant Services Consumer Drop-Shipping ATS 69

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. It’s no wonder marketers and merchants are overwhelmed trying to capture consumers’ attention and convert them. A whopping $3.23

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Payment Services Merchant Services Consumer Customer Experience 211

Retail Geek

MAY 28, 2021

Episode 265 of the Jason & Scot show was recorded on Thursday May 27, 2021. Jason: [0:24] Welcome to the Jason and Scot show this is episode 265 being recorded on Thursday May 27th 2021 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo. Digital up 82% vs 2 YA. Transcript.

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Merchant Services Apparel Shipping Marketing 92

Inside Retail

JUNE 30, 2021

We look forward to footfall in the malls returning to pre-pandemic levels, and are excited to welcome shoppers to Pavilion Bukit Jalil, which opens at the end of the year. For 2021, I see personalisation and customer insight-related technologies making the biggest impact as they become more robust and accessible.

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Department Stores Merchant Services Outdoor Shopping 246

Retail Geek

JUNE 11, 2021

Episode 266 of the Jason & Scot show was recorded on Thursday June 11, 2021. Jason: [0:24] Welcome to the Jason and Scot show this is episode 266 being recorded on Thursday June 10th 2021 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo. Transcript. Dissipate a little bit.

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Merchant Services Payment Services Management Drop-Shipping 95

Retail Geek

FEBRUARY 28, 2023

Scot: [6:16] Should be over should be like part of the onboarding. more than 20 21 largely because 2021. So it’s an area where companies are looking to save money very quickly because you’re not locked into certainty or anything like that like you would, be with some software as a service platforms.

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Retail Geek

MARCH 31, 2021

Episode 258 of the Jason & Scot show was recorded live on Monday March 29, 2021. Jason: [0:24] Welcome to the Jason and Scott show this is episode 258 being recorded on Monday March 29th 2021 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo. Transcript.

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Beauty and Health Apparel Merchant Services Marketing 59

Retail TouchPoints

APRIL 5, 2022

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. This category includes discount stores, mass merchants (“big box stores”) and businesses focused on specialty hardlines.

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Merchant Services Beauty and Health Returns Consumer 222