article thumbnail

The ones to watch: Retail trends that should be on your radar

Inside Retail

The unprecedented disruptions of 2020 unravelled retail assumptions and exemplified retailers’ resilience in the face of drastically changed customer demands. So, what’s in store for retail in 2021 and beyond? Twenty-twenty changed the retail industry forever. Personalisation is the new black.

article thumbnail

More Consumers Demand Shipping Transparency from Retail Businesses

Small Biz Trends

Online consumer purchases are increasing, and this means more shipping. And according to the latest research from ShipStation, more consumers are demanding shipping transparency from retail businesses. Consumers Demanding Shipping Transparency. So, what is a retailer to do? Offering More Options.

Shipping 143
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Retail Shipping Trends to Watch in 2020

Retail Next

The retail industry has had to change rapidly in response to transforming customer needs. Shoppers want their orders the next day, with free shipping whenever possible. Though some companies have struggled to keep up, others are adapting and revolutionizing the way modern retail operates. Same- or Next-Day Delivery.

article thumbnail

5 Do-or-Die Retail Trends for 2022

Independent Retailer

That means that as customers return to stores, retailers have a chance to differentiate themselves with low-cost, low-hassle return policies. The bottom line is that as we emerge from the chaos of 2020 and 2021, both retailers and consumers are eager to get back to normal. In fact, according to Forrester, over a third of U.S.

article thumbnail

The Logistical Nightmare Before Christmas: How to Avoid it

Retail TouchPoints

The 2020 holiday shopping season is anticipated to be remarkably different than any in recent years, especially when it comes to where people are expected to shop — online. With this in mind, delivery, logistics and distribution of inventory need to be top of mind for retailers.

Shipping 149
article thumbnail

Innovate And Automate: How To Optimize Fulfillment In The E-Commerce Era

Retail TouchPoints

With such high standards set, other retailers must now keep up. In fact, MHI’s 2020 Industry Report found that “customer demand on response times” was one of the top challenges in the supply chain today. Outsourcing not only eases the pressure on retailers but can also save time, cut costs and boost speed.

article thumbnail

What is the Sound of Your Brand In-Store? Tips for Striking the Right Tone This Holiday Season

Retail TouchPoints

Q4 2020 will be the most consequential retail quarter of the past 25 years. To make the most of this holiday shopping season, retailers must understand changes in consumer behavior and mindset, and reflect this understanding in their in-store experiences. There is a reason why Amazon moved Prime Day to Oct.13-14.

Consumer 249