Retail TouchPoints

OCTOBER 5, 2021

Rent the Runway — which allows users to rent, subscribe and buy designer apparel and accessories — plans to list on the NASDAQ under the ticker “RENT.”. Rent the Runway experienced steep drops in its subscriber base as consumers opted not to refresh their wardrobes. “We Today, Rent the Runway has emerged stronger.”. million from $256.9

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Planning Accessories Apparel Fashion 306

Retail TouchPoints

MAY 22, 2023

With the exception of 2020, the total number of shoplifting complaints across New York City’s five boroughs has increased every year since 2018 — although there are signs that this tide is turning in 2023. The plan includes targeted solutions to reduce retail theft perpetrated by individual shoplifters as well as by organized crime rings.

Planning 279

Planning Kiosk Management Consumer 279

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. One in four consumers are shopping more with small brands. on average.

Consumer 312

Consumer Drop-Shipping Shipping Returns 312

Retail TouchPoints

SEPTEMBER 17, 2022

The Consumer Financial Protection Bureau (CFPB) is planning to start regulating buy now, pay later (BNPL) products. in 2020; A total of 13.7% in 2020; and Lenders’ profit margins fell to just over 1% of the amount of the loan in 2021, down from nearly 1.3% of users charged at least one late fee in 2021, up from 7.8%

Consumer 256

Consumer Payment Services Apparel Accounting 256

Retail TouchPoints

DECEMBER 21, 2020

The reseller, which first announced the plans in late September 2020, has not issued a target price range or the number of shares to be made available. As of February 2020, shoppers were expressing increased interest in second-hand clothing: at the time, used items took up 14% of consumers’ closet space, according to a Poshmark study.

Planning 279

Planning Fashion Consumer Social Commerce 279

Retail TouchPoints

MARCH 1, 2021

In 2020, Sephora also began offering direct shopping on Instagram and same-day delivery through Instacart , as well as a buy now-pay later option in partnership with Klarna. The retailers plan to expand the concept to at least 850 stores by 2023.

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Location Planning Department Stores Shopping 328

Retail TouchPoints

SEPTEMBER 1, 2023

Although JCPenney has historically struggled to stand out and truly resonate with consumers, Rosen doubled down on the company’s improvements in customer frequency, which were driven by the positive response to JCPenney Beauty, new product collaborations and refreshed in-store and digital shopping experiences.

Planning 253

Planning Merchant Services Inventory Management Consumer 253

Retail TouchPoints

MAY 21, 2021

Footaction isn’t the first chain to be closed due to an increasingly competitive landscape — in 2020, Foot Locker made the decision to shutter Runners Point in Europe for similar reasons. compared to the company’s Q1 2020. Comp store sales increased 80.3%

Planning 299

Planning Location Consumer Store Operations 299

Inside Retail

MARCH 22, 2023

The European Union wants to give consumers the right to have worn-out products like washing machines and televisions repaired by producers even after the sales guarantee has expired, to cut waste and make goods last longer. In many cases, consumers simply replaced still-functioning goods because they wanted a newer version.

Planning 244

Planning Consumer Management 244

Inside Retail

MARCH 14, 2024

Sustainable, direct-to-consumer fashion brand Allbirds promised to revolutionise the retail industry with stylish, comfortable, and environmentally-conscious footwear designs. Allbirds went from having 22 brick-and-mortar global stores in 2020, to 35 in 2022, before rapidly ending up with 58 locations by the end of 2022.

Planning 130

Planning Wholesale Consumer Apparel 130

Retail TouchPoints

MARCH 8, 2021

These new locations are part of the company’s plans to add approximately 60 new stores — 40 Ross and 20 dd’s DISCOUNTS locations — during fiscal 2021, which runs through January 2022. . billion in revenue for fiscal 2020. The off-price apparel and home fashion retailer reported $12.5 ” . ”

Location 289

Location Planning Discount Store Apparel 289

Retail TouchPoints

SEPTEMBER 30, 2020

The IPO may be cashing in on increased interest in second-hand clothing, particularly among younger shoppers: used items now take up 14% of consumers’ closet space, rising to 16.5% among Gen Z, according to a Poshmark study from February 2020. A survey by Curalate found that 65% of U.S.

Planning 278

Planning Consumer 278

Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

Consumer 264

Consumer Loss Prevention Fulfillment Store Layout 264

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

APRIL 26, 2021

The tween retailer shuttered its remaining brick-and-mortar locations in late 2020 — which had numbered 2,800 at the brand’s peak — following the bankruptcy of parent company Ascena Retail Group. ”

Planning 289

Planning Accessories Apparel Brand Management 289

Retail TouchPoints

JULY 19, 2021

and the company plans to have nationwide coverage by the end of this year. in July 2020, and has steadily expanded the offering since. Today nearly 3 million consumers order groceries and other essentials each month through Uber, and we’re just getting started. The deal built on Uber’s acquisition of Postmates in June 2020.

Planning 279

Planning Grocer Supermarket Fulfillment 279

Retail TouchPoints

DECEMBER 3, 2021

Consumers have changed, they are less willing to be dictated to, they are harder to predict and they’re moving faster — now more than ever we’re seeing merchants and planners and designers looking for ways to be more attuned, more regularly, with what their consumers want.”. Distribution is No Longer Destiny.

Consumer 264

Consumer Merchant Services Planning Marketing 264

Retail TouchPoints

MARCH 11, 2021

Buoyed by a return to growth in Q4 2020, Adidas has unveiled a new growth strategy that will transform the company into a direct-to-consumer-led business with an emphasis on sustainability. The company also plans to double ecommerce sales, from the current figure of more than €4 billion ($4.8 billion ) over that same period.

Planning 203

Planning Wholesale Sporting Goods Accounting 203

Retail TouchPoints

MAY 10, 2021

slowly emerges from the pandemic’s harshest effects, retailers are looking for early insight into post-COVID-19 consumer behaviors. Fortunately, there are some promising signs, according to a recent report from KPMG based on a poll of 1,000 consumers across the U.S. Consumer Spending Looks Promising — at Least for the Short Term.

Consumer 152

Consumer Returns Planning Apparel 152

Retail TouchPoints

OCTOBER 28, 2020

A new study from OpenX and The Harris Poll predicts a rise in both consumer spending and marketing budgets for Q4 and 2021. consumers in late July (as well as 391. B2C marketers and 111 B2B marketers), revealed key insights about consumer spending patterns and behavior. The survey, which polled 1,000 U.S.

Consumer 193

Consumer Planning Shopping Marketing 193

Retail TouchPoints

DECEMBER 7, 2020

Black Friday Weekend vs. Spring 2020. The worst of the pandemic — the very bottom of the retail traffic journey — occurred the week of April 12, 2020, when year-over-year traffic was down 83%. That means seven out of the nine days were within range of the pre-Black Friday 2020 trend. But first, a little recent history.

Drop-Shipping 205

Drop-Shipping Shipping Store Operations Shopping 205

Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

Consumer 324

Consumer Shopping Shipping Planning 324

Retail TouchPoints

APRIL 2, 2021

Kroger outlined plans to deliver total shareholder returns of 8% to 10% in 2021 at its virtual Investor Day, held March 31, 2021. In 2020 alone, driven largely by COVID-19, digital sales doubled , as did the number of households using Kroger’s network of digital offerings. on March 22.

Supermarket 257

Supermarket Fulfillment Returns Planning 257

Retail TouchPoints

DECEMBER 2, 2021

The off-price retailer announced plans for 1,050 new store openings, 1,750 store remodels and 100 store relocations; the launch of 1,000 pOpshelf locations by fiscal 2025; and the company’s entrance into Mexico with 10 stores in fiscal 2022. Dollar General is preparing to embark on a massive expansion as it comes off a strong Q3 2021.

Planning 302

Planning Location Consumer Marketing 302

Retail TouchPoints

AUGUST 30, 2021

The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. in Q2 2021 while its digital comparable sales grew 10% , building on the 195% growth achieved in 2020. compared to Q2 2019.

Consumer 328

Consumer Fulfillment Department Stores Sporting Goods 328

Inside Retail

AUGUST 23, 2021

And it doesn’t plan to stop there. Through Covid lockdowns, we saw a tripling in consumer searches for grocery,” Groeneveld told Inside Retail. Globally, Uber’s new verticals business achieved a US$3 billion run rate in Q1 2021, a 77 per cent lift on Q4 2020, and the ANZ team wants to continue to grow this arm locally.

Planning 246

Planning Supermarket Fulfillment Consumer 246

Inside Retail

APRIL 3, 2024

While the sport was established in 1965, the activity started gaining momentum in the US around 2020. per cent year-over-year from 2020 to 2023. However, her parents, fearing for their only daughter’s safety abroad, rejected Sun’s plans and refused to assist her with tuition. per cent year-over-year and by a shocking 158.6

Consumer 100

Consumer Marketing Location Planning 100

Retail TouchPoints

OCTOBER 27, 2021

Ulta Beauty plans to maintain its growth with 50 new store openings each year, enhanced last mile options and investments in media and AI, including the launch of an in-house retail media network. The retailer is putting global expansion plans on hold as it focuses on its home country.

Planning 262

Planning Consumer Location Marketing 262

Indigo 9 Digital

NOVEMBER 16, 2023

By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. From mattresses sold by Casper to prescription eyeglasses from Warby Parker ambitious founders have taken a page from Amazon’s playbook hoping to sell goods directly to consumers online. million and $58.5

Consumer 98

Consumer Returns Advertising Marketing 98

Inside Retail

APRIL 28, 2021

Woolworths Group has pulled the plug on plans to open a Dan Murphy’s store in Darwin after an independent panel ruled that the development should not go ahead. Jana Bowden, an expert in consumer psychology and consumer engagement at Macquarie University Business School, told Inside Retail that Woolworths “dodged a bullet”.

Planning 234

Planning Supermarket Consumer Shopping 234

Inside Retail

JANUARY 8, 2024

Recently, we had the opportunity to delve into the intriguing story behind its meteoric rise and its ambitious regional expansion plans, courtesy of an exclusive interview with Kelvin Sia, the regional CEO of Gopizza. Under Sia’s leadership, the company’s presence in Singapore has grown to an impressive 27 stores since its inception in 2020.

Planning 130

Planning Customer Experience Location Marketing 130

Inside Retail

SEPTEMBER 5, 2022

Since Santamaria took over in 2020, growing Seafolly’s international presence has been a key focus. The direct-to-consumer website will continue building brand awareness [while also] driving traffic to our key department store partners such as Selfridges and John Lewis.”. International focus.

Planning 130

Planning Department Stores Wholesale Shipping 130

Retail TouchPoints

JULY 29, 2021

The concept, which launched in October 2020 and has since expanded to 16 stores, offers a rotating selection of items at price points of $5 or less. Dollar General is currently in expansion mode with plans for opening 1,050 new stores, remodeling 1,750 existing locations and relocating 100 stores in 2021.

Consumer 306

Consumer Apparel Location Planning 306

Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves.

Shipping 246

Shipping Fulfillment Shopping Consumer 246

Inside Retail

JULY 27, 2021

Discount stores are booming in post-Covid Europe as price-sensitive consumers seek out bargains amid inflation and the devastating impacts of the pandemic. UK-based Pepco Group, the owner of discount chains Poundland and Dealz, is planning a major European expansion which is expected to create about 13,000 new jobs, according to Reuters.

Consumer 246

Consumer Discount Store Checkout Shopping 246

Inside Retail

JUNE 25, 2023

After formally filing a request for the retail store in 2016, the global tech giant wanted to open the facility in 2020 but postponed the plans due to Covid-19 disruption. Furthermore, Apple is reportedly planning to open three additional stores in the coming years to strengthen its offline presence in India. billion people.

Planning 130

Planning Payment Services Marketing Consumer 130

Retail TouchPoints

DECEMBER 6, 2023

After acquiring Mirror in 2020, Lululemon announced plans in April 2021 to expand its shop-in-shop strategy for the fitness technology to more than 200 locations. At-home fitness got a major boost during COVID but consumer enthusiasm has waned since the pandemic’s end.

Consumer 279

Consumer Location Planning Shopping 279