Retail TouchPoints

SEPTEMBER 11, 2020

GameStop is accelerating store closure plans as part of its “de-densification” strategy. The retailer plans to shutter 400 to 450 stores worldwide in fiscal 2020, which ends in February 2021. 1, 2020, GameStop achieved net sales of $942 million , a 26.7% For the three months ended Aug. rise in global e-Commerce sales.

Store Operations 299

Store Operations Planning Location Customer Experience 299

Retail TouchPoints

MARCH 31, 2022

Five Below revealed ambitious plans to grow its brick-and-mortar footprint over the next three years. The retailer plans to open approximately 1,000 stores in total by its fiscal year 2025: 375 to 400 new stores over the next two fiscal years and 550 to 600 new stores during fiscal years 2024 and 2025. increase in stores from Q4 2020.

Planning 256

Planning Outdoor Location 256

Retail TouchPoints

APRIL 10, 2023

Bankruptcy Court in Maryland and plans to close all 39 stores in Maryland, Virginia and the District of Columbia. million in fiscal years 2020 and 2021, respectively. The Athlete’s Foot parent company Arklyz Group was planning to purchase Shoe City in May 2022, but the deal fell through. million , and Timberland , owed $1.4

Planning 225

Planning Accessories Apparel Merchandise Store 225

Inside Retail

FEBRUARY 11, 2024

During her time at Lululemon, which spanned 13 years from 2012 to 2020, Shaughnessy led over 40 stores and oversaw the brand’s national wholesale and community presence in ANZ. LSKD was recently named ‘Business of the Year’ in the 2024 Telstra Best of Business Awards. It also took home the award for outstanding growth.

Planning 264

Planning Drop-Shipping Customer Experience Wholesale 264

Retail TouchPoints

JULY 23, 2020

1, 2020 and it will record a pre-tax charge of approximately $6 million in the quarter for severance payments and other termination costs. 7, 2020, the retailer expects to end the year with a net increase as it relaunches its store opening program. Although Ulta Beauty announced that it would permanently close 19 stores by Nov.

Location 147

Location Payment Services Planning Store Operations 147

Retail TouchPoints

MARCH 24, 2021

The retailer is still struggling under the challenges of the past year, with Q4 2020 sales falling 23.7% The refinance of the FILO provides an added layer of liquidity that gives us more flexibility to execute against our strategic plan.”. million in Q4 2020, down from a $2.4 Its annual net loss for 2020 was $64.5

Operating Expenses 196

Operating Expenses Apparel Returns Planning 196

Retail TouchPoints

NOVEMBER 27, 2020

I believe that 2020 will be the year that Black Friday merges with Cyber Monday and permanently shifts to becoming an online event. Stores that do plan to open their doors on Black Friday also face a new normal. The Future of Black Friday, in 2020 and Beyond: Online Data Collection to Pave the Way.

Shopping 316

Shopping Consumer Marketing Promotions 316

Retail TouchPoints

MARCH 29, 2023

Jeff Gennette, Chairman and CEO of Macy’s since 2017, plans to retire in February 2024 after a total of four decades with the retailer. Mitchell, who has served as CFO since November 2020, has been integral to the development and execution of the retailer’s Polaris transformation strategy.

Planning 262

Planning Home Furnishings Finance Management 262

Retail TouchPoints

OCTOBER 5, 2021

Rent the Runway — which allows users to rent, subscribe and buy designer apparel and accessories — plans to list on the NASDAQ under the ticker “RENT.”. We entered 2020 with momentum behind us, poised for continued growth,” said the company’s CEO and Co-founder Jennifer Hyman in a memo included in the SEC filing. million from $256.9

Planning 294

Planning Accessories Apparel Fashion 294

Retail TouchPoints

OCTOBER 12, 2022

In addition to this Southern California store, the retailer has new shops planned for Illinois, Rhode Island, Nevada, Iowa, Pennsylvania, Virginia, Massachusetts, Georgia, Florida and Puerto Rico. Forever 21 plans to celebrate each new store with a grand opening featuring special promotions, giveaways, gifts with purchase and food.

Location 306

Location Planning Fast Fashion Shopping 306

Retail TouchPoints

MAY 22, 2023

With the exception of 2020, the total number of shoplifting complaints across New York City’s five boroughs has increased every year since 2018 — although there are signs that this tide is turning in 2023. The plan includes targeted solutions to reduce retail theft perpetrated by individual shoplifters as well as by organized crime rings.

Planning 279

Planning Kiosk Management Consumer 279

Retail TouchPoints

JANUARY 27, 2021

According to Bazaarvoice, 81% of consumers planned to purchase holiday gifts this year, with 61% stating they would spend the same as last year. in June 2020, which is significantly more than its April 2020 projection of a 3% decline. The use of conversational commerce on messaging platforms has accelerated in 2020.

Consumer 279

Consumer Customer Experience Shopping Marketing 279

Retail TouchPoints

MARCH 22, 2021

Dollar General is planning significant expansion for 2021, including opening 1,050 new stores, remodeling 1,750 existing locations and relocating 100 stores. Dollar General opened the first five pOpshelf stores in late 2020. Dollar General sees room for approximately 3,000 pOpshelf stores in the continental U.S.

Planning 237

Planning Location Shopping ATS 237

Retail TouchPoints

JANUARY 4, 2021

The company plans to offer $16.50 Bankruptcy Court judge in February 2020. Simon Property Group, in association with Authentic Brands Group, bought Lucky Brand in July 2020 and Brooks Brothers the following month. Brookfield Asset Management has proposed to take its mall operator arm private in a deal valued at $5.9

Planning 279

Planning Management Shopping ATS 279

Retail TouchPoints

MARCH 4, 2022

Dollar Genera l has announced plans to create approximately 10,000 net new positions during fiscal 2022, a 6% increase of its total workforce. In addition to more stores, Dollar General plans to expand its DG Fresh distribution centers and its DG Private Fleet network. Dollar General’s fiscal year ends Feb. 30, 2026. .

Planning 273

Planning Promotions Location Shopping 273

Retail TouchPoints

DECEMBER 7, 2020

Black Friday Weekend vs. Spring 2020. The worst of the pandemic — the very bottom of the retail traffic journey — occurred the week of April 12, 2020, when year-over-year traffic was down 83%. That means seven out of the nine days were within range of the pre-Black Friday 2020 trend. But first, a little recent history.

Drop-Shipping 197

Drop-Shipping Shipping Store Operations Shopping 197

Retail TouchPoints

FEBRUARY 4, 2021

Waters, who joined L Brands in 2008 as head of its international division, had been named CEO of Victoria’s Secret Lingerie in November 2020. A plan to take Victoria’s Secret private via a purchase by private equity firm Sycamore Partners that had been announced in February 2020 was scrapped in May. For Q3 2020, which ended Oct.

Planning 254

Planning Promotions Location ATS 254

Retail TouchPoints

SEPTEMBER 14, 2022

The retailer plans to close its 35 remaining brick-and-mortar stores by Sept. While Olympia’s remaining locations have generated significant gross revenues since 2020, its EBITDA (earnings before interest, taxes, depreciation and amortization) have remained in negative territory. 30, 2022, according to a filing with the U.S.

Planning 291

Planning Location Store Operations ATS 291

Retail TouchPoints

MARCH 8, 2021

These new locations are part of the company’s plans to add approximately 60 new stores — 40 Ross and 20 dd’s DISCOUNTS locations — during fiscal 2021, which runs through January 2022. . billion in revenue for fiscal 2020. The off-price apparel and home fashion retailer reported $12.5 ”

Location 279

Location Planning Discount Store Apparel 279

Retail TouchPoints

APRIL 19, 2022

Wawa is reportedly planning to double its store count to 1,800 locations by 2030, according to Philly Voice. The expansion includes plans to “fill in the market” in the states between Virginia and Florida, where Wawa already has a foothold, according to Gheysens.

Location 226

Location Planning Marketing Store Operations 226

Retail TouchPoints

MARCH 1, 2021

In 2020, Sephora also began offering direct shopping on Instagram and same-day delivery through Instacart , as well as a buy now-pay later option in partnership with Klarna. The retailers plan to expand the concept to at least 850 stores by 2023.

Location 327

Location Planning Department Stores Shopping 327

Retail TouchPoints

NOVEMBER 18, 2021

Additionally, the retailer will adjust its 125 planned closings for 2023 by closing an additional 10 stores in January 2022, but taking a second look at another 60 that were intended to go dark. The change in closure plans goes hand in hand with the retailer’s expanded digital presence. compared to 2020, and 8.7%

Planning 290

Planning Location Marketing ATS 290

Retail TouchPoints

MAY 21, 2021

Footaction isn’t the first chain to be closed due to an increasingly competitive landscape — in 2020, Foot Locker made the decision to shutter Runners Point in Europe for similar reasons. compared to the company’s Q1 2020. In particular, 85% of Footaction stores are located “in proximity” to one of Footlocker’s other banners.

Planning 299

Planning Location Consumer Store Operations 299

Retail TouchPoints

APRIL 2, 2021

Kroger outlined plans to deliver total shareholder returns of 8% to 10% in 2021 at its virtual Investor Day, held March 31, 2021. In 2020 alone, driven largely by COVID-19, digital sales doubled , as did the number of households using Kroger’s network of digital offerings. on March 22.

Supermarket 244

Supermarket Fulfillment Returns Planning 244

Retail TouchPoints

APRIL 26, 2021

The tween retailer shuttered its remaining brick-and-mortar locations in late 2020 — which had numbered 2,800 at the brand’s peak — following the bankruptcy of parent company Ascena Retail Group.

Planning 277

Planning Accessories Apparel Brand Management 277

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

SEPTEMBER 1, 2023

JCPenney’s “Make it Count” customer strategy and brand proposition is the centerpiece of the turnaround plan. The retailer has seen a more than 5% increase in shopping frequency among customers, with a 20% increase among its key segments. Can JCPenney Truly Differentiate Through Experience?

Planning 243

Planning Merchant Services Inventory Management Consumer 243

Retail TouchPoints

DECEMBER 21, 2020

The reseller, which first announced the plans in late September 2020, has not issued a target price range or the number of shares to be made available. As of February 2020, shoppers were expressing increased interest in second-hand clothing: at the time, used items took up 14% of consumers’ closet space, according to a Poshmark study.

Planning 278

Planning Fashion Consumer Social Commerce 278

Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. ” Brooklinen’s brick-and-mortar expansion was previously announced after the company raised $50 million in March 2020.

Planning 282

Planning Shipping Customer Experience Location 282

Retail TouchPoints

MARCH 6, 2023

Amazon reportedly plans to close eight Amazon Go convenience stores as part of a larger restructuring of its physical footprint , according to CNBC. The latest project involves the construction of three 22 -story office buildings and is part of overall plans to spend $2.5

Planning 268

Planning Location Shipping Fulfillment 268

Retail TouchPoints

JULY 19, 2021

and the company plans to have nationwide coverage by the end of this year. in July 2020, and has steadily expanded the offering since. The deal built on Uber’s acquisition of Postmates in June 2020. Both Uber and Uber Eats are making deliveries in markets including San Francisco, New York City and Washington D.C.,

Planning 279

Planning Grocer Supermarket Fulfillment 279

Retail TouchPoints

MARCH 5, 2021

In reporting its Q4 2020 results, Burlington said industry-wide store closures had presented a significant opportunity for the off-price chain as it begins rolling out a new, smaller store format. We feel good about the merchandising and operational plans that we have developed for this smaller prototype.

Planning 259

Planning Location Store Operations Accounting 259

Intelligence Node

JANUARY 11, 2021

The best thing about January is the opportunity to start again, a general optimism for doing better retail planning than last year. As retailers re-evaluate 2020’s retail planning decisions, the overarching theme for Budget ‘21 is ‘uncertainty’, given the current political […].

Planning 160

Planning 160

Inside Retail

MARCH 14, 2024

In a call with analysts on March 12, Zwillinger stated that the company plans to close between 10 and 15 underperforming US stores in 2024, about a third of its total number. Allbirds went from having 22 brick-and-mortar global stores in 2020, to 35 in 2022, before rapidly ending up with 58 locations by the end of 2022.

Planning 130

Planning Wholesale Consumer Apparel 130

Retail TouchPoints

SEPTEMBER 30, 2020

among Gen Z, according to a Poshmark study from February 2020. The IPO may be cashing in on increased interest in second-hand clothing, particularly among younger shoppers: used items now take up 14% of consumers’ closet space, rising to 16.5%

Planning 278

Planning Consumer 278

Retail TouchPoints

NOVEMBER 18, 2020

Taking advantage of the surge in online grocery generated by COVID-19, Farmstead plans to bring its dark store fulfillment model to a third market: Raleigh-Durham, N.C. Farmstead began in the San Francisco Bay area and announced plans in September 2019 to expand into the Carolinas. The expansion will be fueled by a $7.9 Charlotte, N.C.

Planning 242

Planning Marketing Fulfillment Customer Experience 242

Retail TouchPoints

JULY 30, 2020

The retailer plans to roll out delivery of items from 1,100 stores beginning in August. Big Lots plans to implement ship-from-store capabilities from selected stores later in 2020. Big Lots will enter the same-day delivery battlefront via a partnership with last-mile logistics provider PICKUP.

Planning 215

Planning Shipping Shopping ATS 215