Online payment fraud losses to exceed $206 billion over the next five years; driven by identity fraud

Retail Technology Review

This figure, equivalent to almost 10 times Amazon’s net income in the 2020 financial year, demonstrates why merchants must make combatting fraud, through the use of machine learning-based fraud prevention platforms, an immediate priority. A new study from Juniper Research has found that merchant losses to online payment fraud will exceed $206 billion cumulatively for the period between 2021 and 2025.

The Impact of Augmented Reality Could be Even Bigger this Year

Retail Technology Review

However, the level of progress in AR-based retail technology seen in 2020 alone was more impressive than anything that had come before. Augmented reality (AR) is not a new trend in retail, as it has been in the developmental stages for many years now. Critical Issues Internet Retailing

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Safety is too important to rely on ‘off the shelf’ products. When sourcing safety solutions, consultation is key

Retail Technology Review

The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery. By David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems.

Is Black Friday Still Relevant in 2020?

Retail Touch

I believe that 2020 will be the year that Black Friday merges with Cyber Monday and permanently shifts to becoming an online event. The Future of Black Friday, in 2020 and Beyond: Online Data Collection to Pave the Way.

What Does the Back to School 2020 Retail Season Look Like?

IntelligenceNode

The post What Does the Back to School 2020 Retail Season Look Like? Retail Sales Back to School 2020 back to school season back-to-school Brick-And-Mortar Ecommerce

50 Statistics to Understand the Online Consumer in 2020 and Beyond

IntelligenceNode

2020 has brought with it a host of unforeseen changes in the day-to-day life of a typical American shopper and a massive shift in behavior, priorities, and sentiments concerning his/her consumption patterns.

design:retail Announces ‘Winning Windows’ 2020 Award Recipients

Retail Touch

Now part of the Retail TouchPoints network, design:retail is proud to continue the Winning Windows legacy in 2020 — marking the 21 st year of the awards program, which celebrates the art and mastery of visual merchandising by honoring excellence in holiday windows. “As

GameStop Will Close Up To 450 Stores In Fiscal 2020

Retail Touch

The retailer plans to shutter 400 to 450 stores worldwide in fiscal 2020, which ends in February 2021. 1, 2020, GameStop achieved net sales of $942 million , a 26.7% GameStop is accelerating store closure plans as part of its “de-densification” strategy.

Giving Thanks Amid the Challenges of 2020

Miller Zell

Just as the COVID-19 pandemic gripped the globe in late March of 2020, a client asked Miller Zell to procure, kit pack and distribute hardware for a merchandising display in more than 1,700 stores.

Holiday 2020: With $189 Billion in Online Sales on the Line, Transparency and Social Outreach are Essential

Retail Touch

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. Retailers have reason for cautious optimism this holiday season: shoppers are expected to spend an average of $997.79

4 Conversations with Category Managers at CMA/SIMA 2020

Wiser

The 2020 Category Management Association and Shopper Insights Conference is in the bag! Therefore, this became a big topic at CMA/SIMA 2020. Market share was very top-of-mind for the CMA/SIMA 2020 attendees. We had a blast at the 2020 CMA/SIMA Conference!

design:retail Winning Windows 2020: Call for Entries Now Open

Retail Touch

The design:retail Winning Windows legacy continues in 2020, honoring holiday windows not just in Manhattan but across North America. Due to the unique circumstances of 2020, this year’s competition will be judged virtually.

Who is set to win the 2020 grocery price wars?

IntelligenceNode

The post Who is set to win the 2020 grocery price wars?

2020 has Seen an Irreversible Change in Consumer Behavior; Now is the Time to Adapt

Retail Touch

2020 has been an exceptional year for the retail sector, with all businesses having to rapidly adapt in some way or another. Such a time of upheaval has led to a permanent, irreversible change in consumer behavior as shoppers embrace the convenience and security of ecommerce more readily.

How To Make 2021 A Year You're Proud Of And Grow Your Retail Sales

Retail Doc

Will finish the DDM Webinar Registrants updates tonight and have a lot of work to do on the blog post for this week’s NL. Goal-setting is so misunderstood. We think we do it at the end of the year and then make them gigantic goals which are actually more like wishes. Retail Sales Mindset goal

ATS 270

7 Ways How To Grow Your Retail Sales The Week After Christmas

Retail Doc

After-Christmas retail can be fun as long as you stay focused on making money instead of just giving it away through aggressive promotions and discounts. Retail Holiday Sales Retail Growth Strategies How To Get Shoppers To Buy More

How to Sell Based On Emotion And Not Logic

Retail Doc

So many retailers try to sell on logic when shoppers buy based on emotion. But you can't feel a fact. Retail Sales Retail Sales Training selling selling skills

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How Retail Employees Can Maintain Their Sanity During The Holidays

Retail Doc

The first week of December can be the calm before the storm.Your seasoned retail employees know what is in store, your newbies have no idea. Retail Holiday Sales retail employee

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Reflecting on 2020 and What Lies Ahead

Miller Zell

No question, 2020 has been an unprecedented, anxious year, for people and businesses. Yet as we at Miller Zell reflect on what 2020 entailed and what we can expect from 2021 and beyond, we can’t help but conclude that the more things change, the more they also stay the same.

ATS 62

Greeting a Customer: Do You Say Merry Christmas in Your Retail Store?

Retail Doc

Retailers, it's the most wonderful time of the year. Or at least the holiday season should be.so why is there an ongoing debate on whether retailers should say Merry Christmas instead of Happy Holidays? Retail Sales Retail Holiday Sales

ATS 268

Why Personality Styles Are Crucial To Making More Retail Sales

Retail Doc

Personality styles can make or break your retail sales training. Retail Sales Personality personality styles

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How To Attract Customers To Your Retail Store In 9 Easy Steps

Retail Doc

As retailers across the country fear a second wave of the coronavirus and lockdowns, it is still important to focus on how to attract customers. Retail Consultant Retail Sales Training Attract customers

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Why Retailers Should Display Christmas Merchandise Before Halloween

Retail Doc

Why do retailers put out Christmas merchandise before Halloween? Because customers buy it. Retail Sales Retail Holiday Sales visual merchandising

Retail Holiday Sales: How To Sell To Men and Help Them Buy Like A Hero

Retail Doc

As a retailer, I loved the day before Christmas Eve. All the planners had purchased and the after-Christmas sales had begun. The guys were now considering going shopping. Retail Sales Retail Holiday Sales Retail Sales Training Men Shopping

Do You Have The Personality For Business?

Retail Doc

When I was writing my book, The Retail Doctor's Guide to Growing Your Business (Wiley & Sons) , I wanted to show how many of the decisions business owners make, from how they buy their product, who they allow on their sales floor and how they sell to customers (or not) can be traced back to the four personality types. Personality

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How To Visually Merchandise Your Holiday Store Windows

Retail Doc

New York City brick and mortar retailers like Macy's and Saks Fifth Avenue have known the power of visual merchandising Christmas windows. But as a bricks and mortar retailer have you stopped to consider the power of visual merchandising your display windows ?

11 Retail Selling Tips

Retail Doc

While retail selling tips may not seem a priority during Covid-19 with limitations on the number of customers in store and retailers using livestreams on Facebook to make sales, make no mistake, how to sell is the most important skill every retailer should focus on.

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How You Should Decorate Your Retail Store For The Holidays [Pics]

Retail Doc

Various seasonal times and holidays can inspire retailers to create magic for their customers. And decorations go far beyond a demonstration of a new skillet or an invitation-only event. Decorating a store goes to the heart of what makes great retailing….

Visual Merchandising: 12 Insights How To Merchandise Your Store

Retail Doc

Retail merchandising is such an important topic - especially during Covid-19. Most of the time smart retailers call it visual merchandising and are always looking for best practices to arrange their products. Retail Sales visual merchandising displays Featured

50 Things Retail Employees Can Do When They're Not Busy

Retail Doc

What to do when your retail employees are standing around and your store is not busy. Retail Sales employee development Retention employee performance management

8 Proven Strategies For Retail Success

Retail Doc

When you're looking for a Retail Sales Strategy that works, especially during Covid, it's simple: you need to be brilliant on the basics. I had been hired in my business consultant role by a man looking to open a new store. Retail Sales Retail Sales Training

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Email Marketing To Increase Retail Sales In December

Retail Doc

Are you looking for how to use email marketing in December to lure holiday shoppers back to your store again and again? You've come to the right place for ideas. Retail Sales Marketing Retail Holiday Sales email marketing tips

10 Ways To Sell More and Increase Sales in Retail

Retail Doc

Time and time again, retailers return to this blog to learn how to sell more in retail. Yes, I have a lot of tips and tricks to increase sales, but foundationally, you have to establish a culture of selling to make it in a quickly evolving world.

How To Prepare Your Store For Black Friday And Strong Holiday Retail Sales

Retail Doc

There will be four Saturdays between Thanksgiving and Christmas this year. While many small retailers maintain Black Friday is more for the big stores, customers will still be out there for one reason. Retail Sales Retail Holiday Sales

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41 Things No One Told You About Starting A Retail Small Business

Retail Doc

Owning your own small business or retail store is a goal of many. You can be one of the few small business owners who make the dream a reality. Retail Sales retail management

Retail Sales Associate Training: 9 Ways To Get Better At Selling

Retail Doc

You’ve probably heard it said of someone, “They could sell (snow, ice, a refrigerator) to an Eskimo,” or something similar to that. The idea is you can only get better at selling if you're born with it. Retail Sales Training Retail Sales Associate Training

ATS 280

How to Increase Retail Sales – Three Tips

Retail Doc

In some ways, brick and mortar retailers have a finite client base. After all, there are only so many people who can walk into the store on a given day. Marketing Retail Sales Training

Retail Sales Training: Adjusting Your Driver Personality Style

Retail Doc

The Driver personality style is all about power and ego. External validation by applause, commission checks, status or atta-boys drives them to excel. Personality Retail Sales Training

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How To Get Higher Retail Sales: Suggestive Selling

Retail Doc

This post is for every retailer looking for how to train their team on suggestive selling techniques. Retail Sales Training suggestive selling suggestive selling retail

14 Small Business Saturday Marketing Ideas For Retailers

Retail Doc

When Small Business Saturday (SBS) began nearly a decade ago, thanks to American Express as a marketing campaign for cardmembers, few retailers took notice or were looking for marketing ideas. Marketing Small Business Saturday

Your First Holiday Season as a Retail Manager

Retail Doc

Taking on retail manager responsibilities is a big job any time but especially during the holidays. Management Retail Holiday Sales retail manager responsibilities

Bad Customer Service Examples: 50 Things Retail Employees Shouldn't Do

Retail Doc

Excellent retail customer service is dependent on your sales associates. Likewise, a bad experience is dependent on poor customer service in your retail store. Retail Sales Customer Service retail customer service, bad customer service examples

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Preparing For Christmas: How To Unclutter Your Retail Store

Retail Doc

Merchandise. like food. like alcohol. like a lot of things. can be good. Until you have too much. Merchandising Retail Holiday Sales

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