Retail TouchPoints

NOVEMBER 27, 2020

I believe that 2020 will be the year that Black Friday merges with Cyber Monday and permanently shifts to becoming an online event. The Future of Black Friday, in 2020 and Beyond: Online Data Collection to Pave the Way. There is little doubt that this year’s holiday shopping season will be different than years past.

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Shopping Consumer Marketing Promotions 317

Retail TouchPoints

SEPTEMBER 11, 2020

The retailer plans to shutter 400 to 450 stores worldwide in fiscal 2020, which ends in February 2021. 1, 2020, GameStop achieved net sales of $942 million , a 26.7% GameStop is accelerating store closure plans as part of its “de-densification” strategy. For the three months ended Aug. drop from the same period the previous year.

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Store Operations Planning Location Customer Experience 299

Retail TouchPoints

NOVEMBER 16, 2020

The design:retail Winning Windows legacy continues in 2020, honoring holiday windows not just in Manhattan but across North America. Due to the unique circumstances of 2020, this year’s competition will be judged virtually.

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Consumer Visual Merchandising ATS 264

Retail Gazette

SEPTEMBER 17, 2023

The 12,500 jobs at risk from Wilko’s collapse is set to take the number of job losses on the high street to more than 100,000 since 2020, according to new figures from the Centre for Retail Research. Some 24,179 jobs were lost in 2021 and 53,364 jobs were aced in 2020 when the pandemic took its toll.

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Accounting ATS 130

Retail TouchPoints

MARCH 24, 2021

The retailer is still struggling under the challenges of the past year, with Q4 2020 sales falling 23.7% million in Q4 2020, down from a $2.4 Its annual net loss for 2020 was $64.5 Destination XL has received a $17.5 The retailer saw a net loss of $5.1 million profit during the same period in 2019. million compared to a $7.8

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Operating Expenses Apparel Returns Planning 239

Retail TouchPoints

JANUARY 27, 2021

During the recent holiday season, most countries have experienced a second wave of the pandemic, and it was crunch time for retailers that aimed to win back profits lost and capitalize on the largest trends that defined 2020: Challenge 1: Slow Economic Growth. The use of conversational commerce on messaging platforms has accelerated in 2020.

Consumer 279

Consumer Customer Experience Shopping Marketing 279

Intelligence Node

OCTOBER 6, 2020

2020 has brought with it a host of unforeseen changes in the day-to-day life of a typical American shopper and a massive shift in behavior, priorities, and sentiments concerning his/her consumption patterns. The post 50 Statistics to Understand the Online Consumer in 2020 and Beyond appeared first on Blog.

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Consumer Shopping 197

Retail TouchPoints

OCTOBER 22, 2020

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. This poses unprecedented uncertainties for retail pricing and merchandising teams for the holidays in 2020. Retailers and their shoppers are whiplashed accordingly.

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Promotions Markdowns Returns Shopping 272

Retail TouchPoints

JANUARY 8, 2021

A follow-up survey in October 2020 found that 60% of consumers had started using shipping companies to return items. Prior to the COVID outbreak, two-thirds of shoppers preferred store returns, and only one-third scheduled returns with a shipping company, according to data from Optoro.

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Returns Shipping Consumer Management 282

Retail TouchPoints

DECEMBER 7, 2021

compared to 2020, but Jack Kleinhenz, Chief Economist at NRF, said he now thinks that number could go as high as 11.5%. in 2020, global real GDP will increase by 5.7% The NRF originally projected that holiday sales would increase by 8.5% in 2021 and 4.6%

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Consumer Shipping Shopping ATS 290

Retail TouchPoints

DECEMBER 7, 2020

Black Friday Weekend vs. Spring 2020. The worst of the pandemic — the very bottom of the retail traffic journey — occurred the week of April 12, 2020, when year-over-year traffic was down 83%. That means seven out of the nine days were within range of the pre-Black Friday 2020 trend. But first, a little recent history.

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Drop-Shipping Shipping Store Operations Shopping 244

Retail TouchPoints

JULY 21, 2020

store, and it plans to open 70 more brick-and-mortar locations in 2020. In May 2020, Aldi announced its plans to expand curbside pickup to 600 stores in 35 states by the end of July. “As The coronavirus pandemic has done little to slow Aldi ’s growth: the low-price supermarket chain has opened its 2,000 U.S. in a statement.

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Location Planning Supermarket Marketing 261

Retail TouchPoints

JANUARY 19, 2021

Another retail holiday season has come and gone — and the 2020 season was unlike anything we’ve ever seen. Let’s review the biggest trends of the 2020 season — including takeaways for retailers to engage staff, delight customers and demonstrate resilience in the year ahead.

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Management Customer Experience Shopping Consumer 206

Retail TouchPoints

MARCH 3, 2021

Online grocery boomed last year, becoming one of the fastest-growing ecommerce segments, according to Barrons : online grocery sales grew 60% YoY in 2020. Instacart was a key player in this rapid evolution, adding more than 200 new retailers in 2020 including Walmart , 7-Eleven and Family Dollar.

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Beauty and Health Finance Advertising Management 166

Retail TouchPoints

SEPTEMBER 24, 2020

Prime Day 2020 is reportedly scheduled for Oct. 13 and 14, according to an internal Amazon email seen by The Verge. The publication also reportedly saw a separate email informing Amazon warehouse workers that no vacation requestions would be accepted between Oct. 13 and Oct.

Promotions 244

Promotions 244

Inside Retail

DECEMBER 20, 2021

The post 2019 vs 2020 vs 2021: How has Covid impacted Christmas? Those are the initiatives that are driving that customer experience – click-and-collect, delivery to boot, virtual styling and reserve-in-store,” Ioakim added. To find out how you can market to your customers this festive season, visit: [link].

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Shopping Fulfillment Consumer Customer Experience 246

Retail Wire

JANUARY 8, 2024

Particular Hyundai and Kia models have experienced a tenfold spike in thefts over the past three years, which is a substantial rise correlated to social media posts giving information on ways to steal these cars.

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Retail TouchPoints

DECEMBER 31, 2020

2020 has been an exceptional year for the retail sector, with all businesses having to rapidly adapt in some way or another. Such a time of upheaval has led to a permanent, irreversible change in consumer behavior as shoppers embrace the convenience and security of ecommerce more readily. A Bright Future for Those Willing to Evolve.

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Consumer Checkout Customer Experience Supermarket 342

Retail Focus

JUNE 21, 2021

The post Hublot brings an unique UEFA Euro 2020™ experience to Harrods appeared first on Retail Focus - Retail Design. The Big Bang e UEFA Euro 2020TM is available at the Hublot boutique at Harrods situated at the Fine Watches Department, on the Lower Ground Floor.

Boutique 204

Boutique Management Marketing ATS 204

Retail Wire

APRIL 22, 2021

Global grocery sales grew 10 percent in 2020 as consumers spent more time in their homes due to the novel coronavirus pandemic. Beverage sales, dairy and food products recorded the biggest increases over the course of the year, with three-quarters of categories posting gains, according to Kantar’s FMCG Omnichannel report.

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Consumer 130

Inside Retail

NOVEMBER 30, 2021

Compared to 2020 , however, the event was fairly flat. The post Cyber Week spending stays flat on record-setting 2020: CBA appeared first on Inside Retail.

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Consumer Shopping ATS 130

Retail TouchPoints

APRIL 2, 2021

In 2020 alone, driven largely by COVID-19, digital sales doubled , as did the number of households using Kroger’s network of digital offerings. The company reported on the success of its “Restock Kroger” transformation strategy over the last three years and outlined a new strategy called “Leading with Fresh and Accelerating with Digital.”

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Supermarket Fulfillment Returns Planning 270

Retail TouchPoints

MAY 14, 2021

ROI for online advertising benefited from the shift to ecommerce in 2020, as well as the increasingly granular targeting capabilities offered by the biggest players in the space, according to the Sidecar 2021 Benchmark Report. Targeting Makes Google Paid Ads Cost-Effective, but Privacy Concerns Loom.

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Advertising Returns Social Commerce Marketing 262

Intelligence Node

NOVEMBER 6, 2020

The post Who is set to win the 2020 grocery price wars? Factors such as quality, price, […]. appeared first on Blog.

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Consumer Management Marketing Supermarket 197

Retail TouchPoints

OCTOBER 16, 2020

Prime Day 2020 will likely prove to be a success, according to Rachel Dalton, Director of Ecommerce and Omnichannel Insights at Kantar. One of the most unique aspects of Prime Day 2020 is how it became the gateway to the holiday season. Small Businesses Were Big Beneficiaries of Prime Day 2020. planned to spend less.

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Promotions Advertising Shopping Fulfillment 180

Retail TouchPoints

NOVEMBER 23, 2020

While resilient retailers continued performing well in Q3 2020, those that were already struggling with the pandemic found little reprieve. Pandemic Difficulty Means Struggling Retailers Will be Held Back Even Further. Macy’s 27% digital sales growth wasn’t enough to offset a 21% drop in comparable sales for the quarter.

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Fulfillment Department Stores Customer Experience Fashion 258

Retail TouchPoints

OCTOBER 29, 2020

To understand the threat landscape for the upcoming 2020 holiday season, it is important to understand the creative ways criminals target the convenient ecommerce features that were designed to benefit customers during the pandemic. in costs related to chargebacks, merchandise and remediation time and expense.

Merchant Services 175

Merchant Services Accounting Shipping Returns 175

Talking Retail

APRIL 30, 2021

Coca-Cola is set to launch two on-pack competitions as part of its sponsorship of UEFA Euro 2020, in a move designed to “engage consumers whilst on-the-go and at home whilst enjoying football at home with family and friends”. This story continues at Coca-Cola supports UEFA Euro 2020 sponsorship with consumer competitions.

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Consumer ATS 124

Talking Retail

JUNE 9, 2021

Coca-Cola Great Britain has kicked off two on-pack promotions to support its partnership with UEFA Euro 2020. The “Win A Ball, Give A Ball” promotion gives consumers a chance to win a UEFA Euro 2020 football and the opportunity to donate a ball to their chosen region, to ensure “more young people than ever can.

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Promotions Consumer ATS 119

Retail TouchPoints

OCTOBER 22, 2020

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. This poses unprecedented uncertainties for retail pricing and merchandising teams for the holidays in 2020. Retailers and their shoppers are whiplashed accordingly.

Promotions 130

Promotions Markdowns Returns Shopping 130

Retail Wire

AUGUST 11, 2023

Bread prices alone have surged by nearly 30% since 2020. As parents prepare for the back-to-school season, the cost of packing school lunches has risen significantly, with groceries like bread, ham, lettuce, condiments, apples, and juice experiencing price increases of 5% to 15% compared to last year.

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Retail Times

APRIL 21, 2021

The global grocery sector grew an unprecedented 10% globally in 2020, compared to 2.5% growth in 2019, as the COVID-19 pandemic transformed how we live our lives.

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Shopping 116

Miller Zell

DECEMBER 18, 2020

No question, 2020 has been an unprecedented, anxious year, for people and businesses. Yet as we at Miller Zell reflect on what 2020 entailed and what we can expect from 2021 and beyond, we can’t help but conclude that the more things change, the more they also stay the same.

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ATS Customer Experience 98

Retail Wire

MAY 27, 2021

a share, beating the consumer electronics chain’s numbers for the same period in 2020 and 2019. Best Buy reported a 36 percent jump in revenue in the first quarter and posted earnings of $2.32 The retailer’s CEO, Corie Barry, pointed to “extraordinarily high” demand for tech products and services during the quarter.

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Consumer 100