Retail TouchPoints

JANUARY 16, 2025

The UK-based JD Sports acquired Shoe Palace in December 2020 and DTLR in February 2021 as part of a push into U.S. Lifestyle retailer DTLR and footwear and apparel chain Shoe Palace both owned by JD Sports will deploy mobile POS and inventory orchestration solutions from Jumpmind across their combined 450 stores in the U.S.

Point of Sale 278

Point of Sale Payment Services ATS Apparel 278

Retail TouchPoints

NOVEMBER 26, 2024

Buchanan, who joined Michaels as CEO in January 2020, received praise from Andrew Jhawar, Chairman of that retailer’s board: “Ashley has led Michaels through significant transformation , delivering on key strategic initiatives that have enabled sustainable and profitable growth.”

Apparel 278

Apparel Department Stores Shopping Planning 278

Retail TouchPoints

JANUARY 24, 2025

Hoffman previously served as CEO of Vince from 2015 to 2020 before leaving to lead Wolverine Worldwide, first as President and then CEO through August 2023. (VNCE) , giving it a 65% stake in the retailer. P180 was co-founded by former Vince CEO Brendan Hoffman, who will become CEO of the brand again on Feb.

Returns 281

Returns Wholesale Finance Apparel 281

Retail TouchPoints

NOVEMBER 26, 2024

Walmart , the world’s largest retailer, is rolling back a number of its diversity, equity and inclusion (DEI) initiatives, multiple sources report.

Marketing 278

Marketing Consumer Store Operations 278

Inside Retail

JANUARY 22, 2025

Paire was founded in 2020 by long-time best friends Nathan Yun and Rex Zhang. Essential wear brand Paire has opened its first flagship store in the QV Melbourne shopping centre. The company started with selling socks and has grown into a multi-faceted business known for its sustainable and functional fashion.

Fashion 252

Fashion Planning Shopping Marketing 252

Inside Retail

JANUARY 30, 2025

Clarkson sold a 40 per cent stake to private equity firm Champ Ventures in 2010 but brought it back in 2020, together with her husband Bill. The brand was founded by Lorna Jane Clarkson in Brisbane and opened its first store in 1989. The brand currently has 98 stores in Australia.

Accounting 255

Accounting Location ATS 255

Retail TouchPoints

FEBRUARY 28, 2025

He also has a line of sports apparel, MSX , that is sold at Dicks Sporting Goods , Fanatics and other retailers, and in 2020 he debuted an ongoing apparel partnership with Mens Wearhouse that included a made-to-measure offering.

Sporting Goods 191

Sporting Goods Apparel Fashion ATS 191

Retail TouchPoints

JANUARY 31, 2025

billion investment, announced in 2020 , which included the modernization of more than 180 stores as well as the opening of four new stores, three DCs and one fulfillment center. A fourth DC included in this 2020 round of investment, the Vaughan Distribution Centre, will open this spring.

Fulfillment 179

Fulfillment Planning Location Shopping 179

Retail TouchPoints

JANUARY 3, 2025

Combining Education and Customer Service Since its official launch in 2020, the Jointly app has notched half a million downloads, and monthly average user figures are in the tens of thousands , said Kooi. Its really essential to ensure that youre selling the product that matches what the customer is looking for.

Consumer 305

Consumer Management Store Operations Customer Experience 305

Retail TouchPoints

DECEMBER 9, 2024

In fact, marketing agency Empower said its seen a 90% increase in consumer interest in the advent calendar category since 2020. The trend is being fueled in part by the popularity of social media unboxing and haul trends, but also by an increased desire from consumers for experiences following the forced isolation of the COVID years.

Shipping 272

Shipping Jewelry Consumer Wholesale 272

Inside Retail

MARCH 26, 2025

The Australian arm of the Dutch-founded denim giant, established in 1989, collapsed into voluntary administration in early 2020 as the advent of covid engulfed the market. After a four-year hiatus, G-Star Raw is poised to re-establish its presence in Australia and New Zealand, emerging from a turbulent chapter in the market.

Returns 246

Returns Fashion Consumer Marketing 246

Retail TouchPoints

JANUARY 2, 2025

After moving aggressively into direct sales in 2020 and 2021, Nike had to begin rekindling wholesale relationships with retailers including DSW and Macys in late 2023. The brand also has been dealing with the repercussions of its efforts to beef up its direct-to-consumer (DTC) channel.

Payment Services 278

Payment Services Checkout Wholesale Consumer 278

Retail TouchPoints

DECEMBER 9, 2024

The rural-oriented retailer, which currently operates 2,270 stores in 49 states, also revealed plans to: Enhance localization at individual stores; Explore B2B direct-sales opportunities with larger farms, SMBs and event spaces; Expand capabilities to grow share of wallet with pet and animal customers ( 10 of the new 2025 stores will be Petsense locations); (..)

Location 277

Location Store Layout Planning Marketing 277

Inside Retail

OCTOBER 24, 2024

Case study: Subo Products’ Black Friday win Subo, an Australian e-commerce retailer, struggled with shipping large volumes of orders until it turned to ShipStation’s automation tools in 2020. By automating carrier selection, real-time address validation, and error reduction, Subo sped up deliveries and cut labour costs by 50 per cent.

Drop-Shipping 264

Drop-Shipping Shipping Fulfillment Inventory Management 264

Inside Retail

JANUARY 27, 2025

In its submission to the Fair Work Commission, the ARA stated that the General Retail Industry Award 2020 currently presents many rigid restrictions that hinder productivity and lead to operational inefficiencies. Employees could also waive meal breaks for six-hour shifts or opt to take meal or rest breaks at the start or end of a shift.

Management 207

Management Shopping ATS 207

Retail TouchPoints

JANUARY 31, 2025

In 2024, our business performed well in a challenging retail environment, and we made significant progress on our Life Out Here strategy, said Hal Lawton, President and CEO of Tractor Supply in a statement, referring to the retailers long-term strategic roadmap revealed in October 2020.

Planning 179

Planning Returns Location Marketing 179

Retail TouchPoints

OCTOBER 21, 2024

Ferraz started his first company at University in Brazil, and before Incognia, he and his co-founders established In Loco, an ad tech business acquired in 2020. As a seasoned entrepreneur and technologist, Ferraz has co-developed one of the most precise location technologies in the world.

Returns 278

Returns Accounting Payment Services Location 278

Inside Retail

OCTOBER 28, 2024

The lawsuit, filed in 2020, alleged that Alibaba claimed it did not violate anti-monopoly or unfair competition laws, despite requiring merchants to choose only one distribution platform. The proposed settlement was filed in federal court in Manhattan and requires the approval of US District Judge George Daniels.

Marketing 173

Marketing 173

Retail TouchPoints

NOVEMBER 4, 2024

Brandon Naughton has been the Marketing Manager at  Repicci’s Real Italian  since its inception in August 2020.  But with patience, outside-of-the-box thinking, and persistence businesses can set themselves up for long-term profitability and success. He operates these positions from his location in Denver.

Inventory Management 272

Inventory Management Planning Management Marketing 272

Inside Retail

APRIL 28, 2024

This will be the third CEO since Adore Beauty’s co-founders Kate Morris and James Height stepped down from the chief executive role in 2018 and 2020, respectively. Before Morton, Tennealle O’Shannessy held the position from 2020 to 2023. Meanwhile, the company reported its third quarter revenue rose 8.9

Returns 298

Returns Planning 298

Inside Retail

JANUARY 7, 2025

When Becca Millstein and Caroline Goldfarb launched tinned fish brand Fishwife back in December 2020, few could have predicted how the consumer packaged goods brand would blow up. IR : Since launching in 2020, what has Fishwife’s growth trajectory been like? billion-plus US tinned fish sector.

Jewelry 130

Jewelry Specialty Retailers Consumer Planning 130

Inside Retail

JANUARY 2, 2025

Sydney-based fashion brand One Mile was founded by Sammy Robinson in 2020 after a collaboration with another brand sparked the desire to have her own label. The coastal-inspired brand launched with a sell-out knitwear collection, and caters to an often overlooked taller female demographic.

Boutique 278

Boutique Fashion Location Returns 278

Retail TouchPoints

NOVEMBER 20, 2024

Mark Zamuner currently serves as President of Juice Media , a data-driven omnichannel media activation platform he founded in 2020 that was acquired by Altice USA in 2022. Their personalized service and attention to detail can set them apart, particularly for smaller advertisers and brands that need more bespoke campaigns and support.

Advertising 278

Advertising Marketing Accounting Consumer 278

Retail Wire

OCTOBER 16, 2024

Americans are almost as worried about missing a credit card payment as they were in 2020.

Finance 263

Finance Consumer 263

Inside Retail

JUNE 5, 2024

While this is Bolia’s first Australian location, the brand is no stranger to Australian design after collaborating with Emily Broom, a Copenhagen-based designer of Australian origin, on two design series after her 2020 Bolia Design Awards win.

Location 290

Location Consumer ATS 290

Inside Retail

NOVEMBER 10, 2024

In 2020, the brand opened its Auckland store in a new precinct on the ground floor of the PwC building. With the opening of Ecoya Martin Place, Ecoya now has two DTC retail stores that complement its extensive network of retail partners, including boutiques and florists to big department stores like Myer, David Jones and Ballantynes.

Boutique 278

Boutique Department Stores Consumer Wholesale 278

Inside Retail

MARCH 4, 2025

In February 2020, Authentic Brands Group bought the Forever 21 brand name out of bankruptcy in February 2020 and licensed it to Sparc Group. The fast-fashion player first filed for Chapter 11 bankruptcy in September 2019, after global sales for the brand had dropped by 32 per cent year-over-year (YoY).

Fast Fashion 130

Fast Fashion Fashion Consumer Location 130

Inside Retail

NOVEMBER 4, 2024

Notably, Harrolds was a latecomer to e-commerce, only launching an online shopping site in 2020. “The market continues to be challenged with striking a balance between the convenience of digital shopping and the sensory richness of in-person engagement, which high-end luxury shoppers value when making buying decisions,” Gray said.

Clienteling 263

Clienteling Shopping Marketing Management 263

Inside Retail

FEBRUARY 5, 2025

In 2020, India banned Shein’s app alongside other Chinese applications like TikTok due to security concerns during border tensions. Shein was extremely popular in India before the ban in 2020, especially among young consumers due to its affordable pricing and vast range of trendy fashion, Westphal said.

Returns 130

Returns Fast Fashion Fashion Consumer 130

Retail TouchPoints

FEBRUARY 5, 2024

M.M.LaFleur is bringing back one of the positive elements of the 2020 elections, its Ready to Run program, which provides apparel — and now styling advice — to female political candidates. Among those participants, 183 got their names on ballots for that year’s election.

Apparel 260

Apparel Planning Customer Experience Consumer 260

Inside Retail

JANUARY 15, 2025

Founded in Sydney in 2014, Johnny Bigg entered the US in 2020. .” Johnny Bigg is also set to launch its new collection this week, which includes knit shirts, casual jackets, hoodies, and jeans, alongside dressier chino, blazer, and suit options.

Fashion 130

Fashion Location Planning Accessories 130

Inside Retail

MARCH 13, 2025

IR : In what ways has the bridal industry changed since 2020, and how does it factor into the way the company operates today? KC: Since 2020, weve seen a growth in budget brides and the number of events associated with the wedding itself. The biggest challenge was not just adapting to these shifts but staying ahead of them.

Customer Experience 130

Customer Experience Planning Marketing Promotions 130

Inside Retail

JUNE 26, 2024

” Founded in 2020, Ecommerce Equation entered into a strategic partnership with private equity firm Glow Capital Partners in February this year. . “Travis brings a unique blend of strategic vision, hands-on experience, and empathetic leadership to Ecommerce Equation,” said Jay Wright, Ecommerce Equation founder and CEO.

ATS 275

ATS 275

Retail TouchPoints

MAY 12, 2023

Smith brings extensive experience in retail finance posts, including serving as CFO at Walmart from 2010 to 2014 and at Target from 2015 to 2020. Smith as its new CFO, effective May 29, 2023. Most recently, she was Chief Administrative Officer and CFO at Bright Health Group.

Finance 340

Finance Accounting Planning ATS 340