Retail TouchPoints

JANUARY 16, 2025

The UK-based JD Sports acquired Shoe Palace in December 2020 and DTLR in February 2021 as part of a push into U.S. Lifestyle retailer DTLR and footwear and apparel chain Shoe Palace both owned by JD Sports will deploy mobile POS and inventory orchestration solutions from Jumpmind across their combined 450 stores in the U.S.

Point of Sale 278

Point of Sale Payment Services ATS Apparel 278

Retail TouchPoints

NOVEMBER 26, 2024

Walmart , the world’s largest retailer, is rolling back a number of its diversity, equity and inclusion (DEI) initiatives, multiple sources report.

Marketing 278

Marketing Consumer Store Operations 278

Retail TouchPoints

NOVEMBER 26, 2024

Buchanan, who joined Michaels as CEO in January 2020, received praise from Andrew Jhawar, Chairman of that retailer’s board: “Ashley has led Michaels through significant transformation , delivering on key strategic initiatives that have enabled sustainable and profitable growth.”

Apparel 278

Apparel Department Stores Shopping Planning 278

Retail TouchPoints

DECEMBER 9, 2024

In fact, marketing agency Empower said its seen a 90% increase in consumer interest in the advent calendar category since 2020. The trend is being fueled in part by the popularity of social media unboxing and haul trends, but also by an increased desire from consumers for experiences following the forced isolation of the COVID years.

Shipping 272

Shipping Jewelry Consumer Wholesale 272

Retail TouchPoints

JANUARY 3, 2025

Combining Education and Customer Service Since its official launch in 2020, the Jointly app has notched half a million downloads, and monthly average user figures are in the tens of thousands , said Kooi. Its really essential to ensure that youre selling the product that matches what the customer is looking for.

Consumer 305

Consumer Management Store Operations Customer Experience 305

Inside Retail

MARCH 26, 2025

The Australian arm of the Dutch-founded denim giant, established in 1989, collapsed into voluntary administration in early 2020 as the advent of covid engulfed the market. After a four-year hiatus, G-Star Raw is poised to re-establish its presence in Australia and New Zealand, emerging from a turbulent chapter in the market.

Returns 264

Returns Fashion Consumer Marketing 264

Inside Retail

OCTOBER 24, 2024

Case study: Subo Products’ Black Friday win Subo, an Australian e-commerce retailer, struggled with shipping large volumes of orders until it turned to ShipStation’s automation tools in 2020. By automating carrier selection, real-time address validation, and error reduction, Subo sped up deliveries and cut labour costs by 50 per cent.

Drop-Shipping 264

Drop-Shipping Shipping Fulfillment Inventory Management 264

Inside Retail

MAY 1, 2025

A timeline of events Tuchuzy was founded by Daria Sukic in 1995 and operated for 25 years before first entering voluntary administration in June 2020 its demise at the time was put down to the volatile retail market caused by the pandemic and lockdowns. per cent drop in clothing, footwear and personal accessory spending.

Fashion 189

Fashion Boutique Accessories Department Stores 189

Retail TouchPoints

DECEMBER 10, 2024

Lord & Taylor was an early victim of COVID; the retailer closed all its physical stores in 2020. Rather than open its own physical stores, Regal Brands reportedly will seek to position Lord & Taylor products in other luxury retailers such as Saks Fifth Avenue and Nordstrom.

Department Stores 286

Department Stores Fashion Planning Fulfillment 286

Retail TouchPoints

JANUARY 2, 2025

Marquee bought the brand from Gordon Brothers , which acquired Laura Ashley out of bankruptcy in 2020. Brand management firm Marquee Brands has acquired British fashion and lifestyle label Laura Ashley and will use the acquisition to establish its first European headquarters in London. Financial details of the transaction were not disclosed.

Wholesale 277

Wholesale Brand Management Fashion Location 277

Inside Retail

JANUARY 7, 2025

When Becca Millstein and Caroline Goldfarb launched tinned fish brand Fishwife back in December 2020, few could have predicted how the consumer packaged goods brand would blow up. IR : Since launching in 2020, what has Fishwife’s growth trajectory been like? billion-plus US tinned fish sector.

Jewelry 130

Jewelry Specialty Retailers Consumer Planning 130

Retail TouchPoints

JANUARY 31, 2025

billion investment, announced in 2020 , which included the modernization of more than 180 stores as well as the opening of four new stores, three DCs and one fulfillment center. A fourth DC included in this 2020 round of investment, the Vaughan Distribution Centre, will open this spring.

Fulfillment 179

Fulfillment Planning Location Shopping 179

Inside Retail

FEBRUARY 5, 2025

In 2020, India banned Shein’s app alongside other Chinese applications like TikTok due to security concerns during border tensions. Shein was extremely popular in India before the ban in 2020, especially among young consumers due to its affordable pricing and vast range of trendy fashion, Westphal said.

Returns 130

Returns Fast Fashion Fashion Consumer 130

Retail TouchPoints

DECEMBER 11, 2024

In 2020 my beloved local Fairway went under, and for five years the store space has languished, sitting dark and empty alongside several other shuttered chains: Modells , Subway (although somehow the Kohls has survived).

Checkout 284

Checkout Grocer Kiosk Promotions 284

Retail TouchPoints

OCTOBER 21, 2024

Ferraz started his first company at University in Brazil, and before Incognia, he and his co-founders established In Loco, an ad tech business acquired in 2020. As a seasoned entrepreneur and technologist, Ferraz has co-developed one of the most precise location technologies in the world.

Returns 278

Returns Accounting Payment Services Location 278

Retail TouchPoints

NOVEMBER 4, 2024

Brandon Naughton has been the Marketing Manager at  Repicci’s Real Italian  since its inception in August 2020.  But with patience, outside-of-the-box thinking, and persistence businesses can set themselves up for long-term profitability and success. He operates these positions from his location in Denver.

Inventory Management 272

Inventory Management Planning Management Marketing 272

Retail TouchPoints

NOVEMBER 20, 2024

Mark Zamuner currently serves as President of Juice Media , a data-driven omnichannel media activation platform he founded in 2020 that was acquired by Altice USA in 2022. Their personalized service and attention to detail can set them apart, particularly for smaller advertisers and brands that need more bespoke campaigns and support.

Advertising 278

Advertising Marketing Accounting Consumer 278

Retail TouchPoints

JANUARY 2, 2025

After moving aggressively into direct sales in 2020 and 2021, Nike had to begin rekindling wholesale relationships with retailers including DSW and Macys in late 2023. The brand also has been dealing with the repercussions of its efforts to beef up its direct-to-consumer (DTC) channel.

Payment Services 278

Payment Services Checkout Wholesale Consumer 278

Inside Retail

JUNE 29, 2025

Founded in 2020, Halara’s success was supercharged by TikTok, where creators began sharing videos wearing the brand’s comfort-led skirts and active dresses. “Passionate fans become brand advocates and continue to convert their ever-growing networks – this halo effect is really valuable.

Boutique 208

Boutique Promotions Fashion Consumer 208

Retail TouchPoints

MAY 1, 2025

Amazon opened its first rural delivery station in 2020 and began scaling up its network in 2023 with improvements that have helped increase delivery speeds by 50% on average, according to an Amazon blog post by Udit Madan, SVP of Amazon Worldwide Operations. million square miles an area the size of Alaska, California and Texas combined.

Fulfillment 162

Fulfillment Planning Consumer Shopping 162

Retail Gazette

JUNE 24, 2025

Despite rising prices consumers shopped more frequently, averaging almost 17 grocery trips per household and marking the highest footfall since March 2020. Grocery inflation hit 4.7% This increase in visits was balanced by a slight drop in average spend per trip, which fell by 3p to £23.89. While grocery sales overall grew by 4.1%

Marketing 116

Marketing Supermarket Consumer Shopping 116

Inside Retail

DECEMBER 4, 2024

In 2020, the brand announced its goal to only use recycled metals by 2025, a mission achieved sooner than expected in December 2023. One key detail in the brand’s resuscitated image is its focus on sustainability. Iny 2021, Pandora shifted from sourcing mined diamonds to using only lab-grown stones.

Jewelry 130

Jewelry Planning Consumer Marketing 130

Retail TouchPoints

FEBRUARY 19, 2025

Loblaws anticipates similar investment levels over the next five years, leading to more than $10 billion to be invested by 2030, adding to the $8 billion+ Loblaws has already invested in its store network and supply chain since 2020.

Planning 173

Planning Discount Store Supermarket Location 173

Inside Retail

APRIL 28, 2025

After launching in 2020 with cushions created with ethically sourced, Oeko-Tex 100 materials and inserts that met responsible textile standards like Downpass and the Responsible Down Standard, Hommey has added a wide variety of home and lifestyle stock-keeping units to its product lineup.

Retail Marketing 231

Retail Marketing Marketing Consumer Apparel 231

Retail TouchPoints

NOVEMBER 26, 2024

The decision to close all its stores in 2020 could have been seen as a rare failure for beloved childrenswear brand Hanna Andersson.

Boutique 289

Boutique Apparel Shopping Customer Experience 289

Inside Retail

NOVEMBER 4, 2024

Notably, Harrolds was a latecomer to e-commerce, only launching an online shopping site in 2020. “The market continues to be challenged with striking a balance between the convenience of digital shopping and the sensory richness of in-person engagement, which high-end luxury shoppers value when making buying decisions,” Gray said.

Clienteling 263

Clienteling Shopping Marketing Management 263

Inside Retail

JANUARY 2, 2025

Sydney-based fashion brand One Mile was founded by Sammy Robinson in 2020 after a collaboration with another brand sparked the desire to have her own label. The coastal-inspired brand launched with a sell-out knitwear collection, and caters to an often overlooked taller female demographic.

Boutique 278

Boutique Fashion Location Returns 278

Retail TouchPoints

JUNE 30, 2025

H&M, which has been using Circulose materials since February 2020 , is seeking to transition a substantial share of its man-made cellulosic fiber (MMCF) to fiber made with Circulose.

Fast Fashion 147

Fast Fashion Fashion Apparel Planning 147

Retail TouchPoints

JUNE 6, 2025

in September 2020 ; however, development and scaling of drone deliveries has been fairly slow, even among companies with the resources of Walmart and Amazon. “We’re pushing the boundaries of convenience to better serve our customers, making shopping faster and easier than ever before.” and internationally in October 2023.

Planning 130

Planning Management Consumer Shopping 130

Retail TouchPoints

FEBRUARY 28, 2025

He also has a line of sports apparel, MSX , that is sold at Dicks Sporting Goods , Fanatics and other retailers, and in 2020 he debuted an ongoing apparel partnership with Mens Wearhouse that included a made-to-measure offering.

Sporting Goods 191

Sporting Goods Apparel Fashion ATS 191

Inside Retail

JUNE 13, 2025

The administrators’s preliminary assessment shows that the retailer had been potentially insolvent since December 31, 2020. In addition, the report also shed light on possible voidable transactions including uncommercial transactions related to Mosaic’s acquisition of Ezibuy in 2019 and 2020 as well as unfair preferences.

ATS 179

ATS Fashion Planning Accessories 179

Retail Gazette

NOVEMBER 20, 2024

Chief executive Andy Lightfoot said: “We are delighted to report another record-breaking half of sales up 38% on last year, continuing our run of greater than 30% growth every year since 2020.

Wholesale 115

Wholesale Shopping ATS 115

Retail TouchPoints

DECEMBER 12, 2024

Cosgrove holds a Bachelor’s Degree in Communications from the University of Technology Sydney and completed the CORe program at Harvard Business School Online in 2020. She has helped propel Rokt’s partnerships forward over the last five years, building key relationships with brands such as Ulta, Wayfair, and Macys.

Promotions 173

Promotions Customer Experience Consumer Accessories 173

Inside Retail

JANUARY 13, 2025

With consumers stuck inside during the early stages of the Covid-19 pandemic, Farm Rio noticed exponential growth in e-commerce in 2020 that not only stabilised the business but helped it thrive during this difficult time.

Fashion 130

Fashion Apparel Accessories Planning 130