Inside Retail

MARCH 26, 2025

The Australian arm of the Dutch-founded denim giant, established in 1989, collapsed into voluntary administration in early 2020 as the advent of covid engulfed the market. Its relaunch is not limited to returning to where the brand once thrived but revitalising itself and forging new connections.

Returns 265

Returns Fashion Consumer Marketing 265

Inside Retail

OCTOBER 24, 2024

Case study: Subo Products’ Black Friday win Subo, an Australian e-commerce retailer, struggled with shipping large volumes of orders until it turned to ShipStation’s automation tools in 2020. Automation tools like barcode scanning and automated picking systems improve accuracy and efficiency, resulting in fewer returns and faster fulfilment.

Drop-Shipping 264

Drop-Shipping Shipping Fulfillment Inventory Management 264

Retail TouchPoints

DECEMBER 11, 2024

In 2020 my beloved local Fairway went under, and for five years the store space has languished, sitting dark and empty alongside several other shuttered chains: Modells , Subway (although somehow the Kohls has survived). That said, 180 million U.S.

Checkout 284

Checkout Grocer Kiosk Promotions 284

Retail TouchPoints

JANUARY 2, 2025

After moving aggressively into direct sales in 2020 and 2021, Nike had to begin rekindling wholesale relationships with retailers including DSW and Macys in late 2023. The brand also has been dealing with the repercussions of its efforts to beef up its direct-to-consumer (DTC) channel. consumers wallet.

Payment Services 278

Payment Services Checkout Wholesale Consumer 278

A1 Retail

MAY 14, 2025

Independent restaurant businesses in London and Manchester can now apply for grants of 11,000 to help grow their business as an American Express-supported grant programme returns for a fourth year to the UK. Applications for the Backing International Small Restaurants programme are now open and close on 30th June.

Returns 85

Returns Merchant Services Outdoor Management 85

Inside Retail

JANUARY 2, 2025

Sydney-based fashion brand One Mile was founded by Sammy Robinson in 2020 after a collaboration with another brand sparked the desire to have her own label. Theyve really enjoyed being able to try stuff on and not have to return it.

Boutique 278

Boutique Fashion Location Returns 278

Inside Retail

NOVEMBER 4, 2024

Earlier this year, it was reported that Harrolds’ Melbourne and Sydney stores would be relocated as part of the business’s plan to return to sustainable profit, however, the business remained plagued by difficulties in the retail sector. Notably, Harrolds was a latecomer to e-commerce, only launching an online shopping site in 2020.

Clienteling 263

Clienteling Shopping Marketing Management 263

Retail TouchPoints

NOVEMBER 26, 2024

The decision to close all its stores in 2020 could have been seen as a rare failure for beloved childrenswear brand Hanna Andersson. Despite closing its own locations, Hanna Andersson is slowly returning to brick-and-mortar via exclusive lines for baby boutiques across the country — 37 so far. “We

Boutique 289

Boutique Apparel Customer Experience Shopping 289

Retail TouchPoints

JULY 22, 2025

Marketing Efficiency: Doing More with Less Making a return on ad spend (ROAS) is becoming harder to achieve as advertising costs continue to rise. Adjusting spend and creative based on real-time data minimizes waste and maximizes returns. In July 2020 Decile spun out of SocialCode, where Lawrence was a Co-founder in 2010.

Social Commerce 147

Social Commerce Marketing Returns Consumer 147

Retail TouchPoints

JANUARY 31, 2025

In 2024, our business performed well in a challenging retail environment, and we made significant progress on our Life Out Here strategy, said Hal Lawton, President and CEO of Tractor Supply in a statement, referring to the retailers long-term strategic roadmap revealed in October 2020.

Planning 179

Planning Returns Location Marketing 179

Retail Gazette

NOVEMBER 24, 2024

22/11/2024 x 1:49 PM He added: “Stuart has done an important job in helping to create a retailer with a presence in every format and I am delighted to be returning to the business which has always been a special place for me. Related Story Which is the best retail Christmas ad of 2024?

Returns 69

Returns Grocer Supermarket Customer Experience 69

Inside Retail

MARCH 26, 2025

trillion in 2020, according to Digital Commerce 360 estimates, a 24 per cent increase. As foot traffic returned, we rapidly expanded into mass grocery, petrol and convenience; channels like Woolworths, Coles, Ampol, Coles Express and thousands more independents and specialty stores. Global online retail sales went from almost US$3.46

Specialty Store 130

Specialty Store Returns Payment Services Consumer 130

Retail TouchPoints

JANUARY 8, 2025

Not only do these technologies improve throughput in most cases; they also enable greater flexibility in meeting expectations related to fast shipping and free returns. In 2020, global ecommerce sales reached $4.2 For starters, consumers appetite for digital commerce is skyrocketing. Just two years later, online sales jumped to $5.7

Consumer 279

Consumer Shipping Supply Chain Management Returns 279

Inside Retail

JULY 15, 2025

From personalised skincare recommendations to shared learning about important causes, these are the moments that our most loyal Lush customers return for,” she said. All the Wild Things” in 2019–2020, which raised funds for wildlife rescue efforts during the bushfires. A partnership with GetUp!

Advertising 147

Advertising Returns Consumer Shopping 147

Inside Retail

JANUARY 6, 2025

Many companys decisions to return to the office and the world opening back up to embrace life outside the home have created a need for a wardrobe beyond athleisure. It went too high-priced and high fashion, which, paired with a series of unfortunate financial decisions, brought the brand to bankruptcy in 2020.

Fashion 130

Fashion Apparel Returns Consumer 130

Retail Gazette

NOVEMBER 13, 2024

The early signs were positive as the retailer returned to profit faster than expected under CEO Damian McGloughlin, a former B&Q exec. However, Walton says it was “u nable to capitalise on the lockdown-induced boom in DIY and gardening in 2020 to 2022,” and failed to return to its previous market position.

Home Furnishings 130

Home Furnishings Returns Marketing Consumer 130

365 Retail

NOVEMBER 27, 2024

This acquisition, following their 2020 purchase of Proportion London, marks a significant milestone in the company’s journey toward innovation and sustainability in retail solutions. The directors of Kesslers London , Daniel Astarita and Rachael Evans, have announced the acquisition of German brand Genesis Mannequins.

Clienteling 64

Clienteling Returns ATS 64

Inside Retail

NOVEMBER 6, 2024

However, due to factors like the rise of e-commerce, the increased availability of cheaper, “dupe” denim brands and an outdated aesthetic at a time when athleisure reigned supreme, True Religion fell off the retail grid and filed Chapter 11 bankruptcy not once but twice in 2017 and 2020.

Fashion 130

Fashion Accessories Consumer Apparel 130

Retail TouchPoints

MAY 6, 2025

The company veteran had retired in 2020 but returned to replace retiring CEO John Donahoe. All these roles will report to Nike President and CEO Elliott Hill, who took this position in September 2024. As a result of this reorganization, ONeill is retiring after 26 years, but will stay on in an advisory capacity until September 2025.

Promotions 179

Promotions Marketing Returns Consumer 179

Retail TouchPoints

NOVEMBER 18, 2024

That’s why, when she joined True Classic in 2020 as the brand’s first employee, her mandate was to build and scale teams to ensure processes were cost-effective but always served the customer well. “I Breanna Moreno has always been an expert at efficiency. I’m going to continue to build that trust so that we can evolve our relationship.

Fulfillment 147

Fulfillment Customer Experience Consumer Shipping 147

Retail TouchPoints

JUNE 12, 2025

in the business after he returned from WWII and led the company’s first store expansions in Florida. Also helpful was the 2020 bankruptcy of Stage Stores , which owned an unrelated Texas-based off-price chain also called Bealls. Egbert “E.R.” Beall joined his father R.M.

Marketing 162

Marketing Department Stores Consumer Shopping 162

Retail Gazette

FEBRUARY 23, 2025

” Related Story What does Barry Williams’ return mean for Poundland? 04/02/2025 x 8:35 AM Russo said: “I have thoroughly enjoyed my time at B&M since joining in 2020.

Returns 90

Returns Marketing ATS 90

VMS

JUNE 3, 2025

Brooks Brothers (New York) has opened a new flagship store at 195 Broadway, a move that returned the brand to the neighborhood where it was born more than two centuries ago, report a variety of news sources, including FashionUnited.com. Authentic Brands Group and Simon Property Group acquired Brooks Brothers in 2020.

Returns 52

Returns Fashion Location Shopping 52

Retail Gazette

JUNE 16, 2025

TM Lewin is pressing ahead with plans to rebuild its store estate following a revival in demand for office wear, as workers continue returning to city centres. TM Lewin, which once owned 150 stores, has operated solely online since its first administration in June 2020.

Finance 93

Finance Returns Planning Management 93

Inside Retail

JULY 8, 2025

A notable shakeup occurred in January 2020, when the board ousted then-CEO Barry Newstead due to concerns over the execution of the company’s strategy, according to The Australian Financial Review. February 2020 – January 2021: Hosking returned as interim CEO following Newstead’s departure amid performance concerns.

Returns 130

Returns Management Accounting ATS 130

Retail Dive

JUNE 25, 2025

The tool will offer step-by-step instructions for advanced support queries like, “How can I process a return without a receipt?” The retailer also plans to upgrade its existing conversational AI for associates in the coming months. By Retail Dive Staff • Jan. By Retail Dive Staff • Jan.

Payment Services 52

Payment Services Beauty and Health Department Stores Marketing 52

Retail Gazette

NOVEMBER 26, 2024

Reviving Asda’s fortunes could take three to five years, according to Allan Leighton, the supermarket’s former CEO who has returned to drive its turnaround efforts. Related Story Can Asda veteran Allan Leighton return the supermarket to its former glory?

Grocer 116

Grocer Supermarket Returns Customer Experience 116

Retail Gazette

JUNE 25, 2025

Related Story Data: Asda struggles as Aldi and Lidl gain market share amid rising grocery costs 24/06/2025 x 11:00 AM Leeds-based Asda was acquired in 2020 by billionaire brothers Mohsin and Zuber Issa alongside private equity firm TDR Capital for £6.8bn.

Supermarket 90

Supermarket Finance Returns Marketing 90

Retail Gazette

JUNE 19, 2025

below pre-pandemic levels from February 2020. “With warm weather set to continue, retailers will hope to see a boost from the sale of summer food, clothing and outdoor offerings, resulting in a return to growth in the months ahead.” The ONS said total volumes remain 2.7%

Outdoor 95

Outdoor Finance Supermarket Consumer 95

365 Retail

JUNE 16, 2025

Five years after closing its doors, Topshop is making a highly-anticipated return. However, rather than rebuilding its empire, Topshop announced it would be returning via a one-day Shoreditch pop-up, followed by a series of wholesale partnerships , which would see the brand’s products sold inside other retailers’ brick-and-mortar stores.

Kiosk 64

Kiosk Returns Fashion Wholesale 64

Retail Gazette

DECEMBER 30, 2024

James Taylor explains the business’ growth – which reported a 28% surge in pre-tax profit to 6.48m last year against sales of 51.9m – has come mostly through acquisitions, with Cardzone acquiring the outlet business to most of its sister brands gradually over the years including Yankee Candle’s outlet business in 2020.

Planning 52

Planning Supermarket Shopping Management 52

Retail Focus

JUNE 5, 2025

The impact of the 2020 lockdown was felt across various business sectors, particularly retail. Here’s why it gets interesting: first, the rental returns received by the SSAS business are exempt from income tax. To survive, many businesses had to switch to the omnichannel model.

Finance 130

Finance Planning Marketing Accounting 130

I Vend

NOVEMBER 18, 2024

CAGR between 2020 and 2027 taking it to a global value of US $16.9 Gift cards: a gift card is an opportunity to gain new customers, so omnichannel retailers need to make the process of spending their card as frictionless as possible, to turn the recipient into a returning customer. Read about how we help streamline retail operations.

Kiosk 52

Kiosk Promotions Returns Checkout 52

Inside Retail

JULY 2, 2025

In a report on June 13, the administrators issued a preliminary finding that Mosaic Brands may have been operating while insolvent since December 2020. The saga is still unfolding. But the demise of Mosaic Brands and EziBuy, the disappearance of Pumpkin Patch and the sale of SurfStitch and Ginger & Smart tell a different story.

Fashion 179

Fashion Apparel Planning Returns 179

Retail Focus

JUNE 9, 2025

Robert Noel, Chair of Hammerson, said, “On behalf of the Board and the Hammerson team I would like to thank Rita-Rose for her outstanding leadership and immense contribution to the business since November 2020. We are successfully executing a clear growth strategy and have tremendous momentum for sustainable long-term value creation.

Returns 148

Returns Management ATS 148

Retail TouchPoints

JANUARY 8, 2025

Cornelius: Retailers need to think about how their stores dont just sell, but also support online shoppers , such as using physical locations for order pickups and/or returns. The key is to be strategic about location, customer engagement and integration with digital experiences. Partnerships.

Payment Services 290

Payment Services Shopping Consumer Fulfillment 290

Small Biz Trends

JUNE 11, 2025

In 2019, they successfully created and shipped nearly 350,000 units, aiming for 4-6 million units in 2020. When customers feel valued and appreciated, they are more likely to return and recommend the business to others. These services build stronger relationships with customers by meeting their specific needs and preferences.

Customer Experience 81

Customer Experience Telecommunications Customer Retention Marketing 81