Retail TouchPoints

FEBRUARY 1, 2021

Social commerce company Replika Software has closed its Series A financing round with an undisclosed amount of funding from the investment arms of luxury house LVMH and beauty brand L’Oréal. Replika’s solution is designed to help brands activate their sales associates and brand ambassadors to sell more effectively online.

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Inside Retail

JULY 26, 2021

According to the Ministry of Public Security China, in 2019, over 160 million people exited the country for pleasure or business, notably spending an average of US$1500 per person while abroad. The post Analysis: The many faces of social commerce in China appeared first on Inside Retail.

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Retail TouchPoints

APRIL 6, 2021

Social commerce is poised to be the focus of the next retail revolution: two-thirds of consumers say that social media has become as important as their other sources of information when making purchase decisions, according to data from Facebook. Betabrand’s Shows Are Live — and the Retailer Wants You To Know It.

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Retail TouchPoints

JULY 7, 2022

Everyday influencer engagement is, on average, about 10X that of a professional influencer, and [they have] nearly 2X the conversion rate,” said Evan Wray, CEO of social commerce platform Mavely. Move Beyond Social Commerce Platforms for Maximum Impact.

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Retail TouchPoints

DECEMBER 22, 2021

billion — a 1% increase from pre-pandemic times in 2019. But like much of the world, the luxury sector looks very different today than it did in 2019. Influencers continue to have a substantial impact and we are seeing an increase in social commerce in the luxury space. We also see streaming having an impact now.

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Retail TouchPoints

JUNE 3, 2021

Even if brands and retailers don’t have a physical store, they have an opportunity to create a seamless customer-focused experience that spans across their branded ecommerce sites, marketplaces and even social channels. We did more sales in November and December 2020 than in all of 2019. In fact, it is going to be a $13.8

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Retail TouchPoints

AUGUST 1, 2022

It’s one of the most active communities on TikTok, all centered around the hashtag #BookTok — but don’t confuse it with social commerce. Sales at Barnes & Noble are soaring, with 2022 on track to be stronger than 2021 and 2019, the company’s Director of Books, Sharon DeVito, told Bloomberg. . “I

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Retail TouchPoints

AUGUST 14, 2020

since the 2019 State of Marketing report. “It Social commerce, engaging customers through influencers and shoppable posts are a few of the strategies being used by top retailers. “We’re AI Leading The Transformation. Artificial intelligence (AI) is a critical component of successful digital and customer transformation.

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Retail TouchPoints

JANUARY 24, 2023

Social shopping is becoming more and more popular given the surge in social media usage and the ease of completing a transaction without ever leaving the app. It’s no surprise that social commerce sales are expected to reach $45.74 billion in 2022. Based on November 2022 data, Twitter is No.

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Retail TouchPoints

DECEMBER 8, 2022

Inspire builds on Amazon’s live shopping feature, which debuted in 2019. The company also pointed to the new offering as another way for influencers and brands “to grow a successful and rewarding business.” Inspire appears to be a response to those creator concerns.

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Shopping Planning Social Commerce Marketing 306

Retail TouchPoints

APRIL 30, 2021

GasBuddy’s partnership with Audible was the subject of a 2019 Retail Innovation Conference session. “GasBuddy has built an amazing and engaged community,” said Sarah McCrary, CEO of GasBuddy in a statement. With PDI resources behind them, our users will get even more benefits from the app moving forward.”. Berenson & Co.

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Inside Retail

JANUARY 10, 2024

It’s essentially a ‘Virtual Try-On’ service that becomes a social experience. This feature is a social commerce platform that will allow customers to mix and match apparel items to create virtual outfits on a model with similar sizing and shape.

Shopping 262

Shopping Payment Services Social Commerce Checkout 262

Retail TouchPoints

FEBRUARY 15, 2022

From 2019 to 2020, the size of the virtual idol market in China jumped 70.3% Using cloud-based AI technology, Dong Dong has been equipped with “human-like features, a sparkling personality and the capability to interact with audiences naturally.”. billion yuan (nearly $1 billion ) in 2021.

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Retail TouchPoints

MAY 14, 2021

Unsurprisingly, the prevalence of online shopping made Google Paid Search ads a winner in 2020: average ROAS rose 31% while CPC fell 14% compared to 2019. Targeting Makes Google Paid Ads Cost-Effective, but Privacy Concerns Loom.

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Retail TouchPoints

JULY 23, 2021

Shoppers began reprioritizing what was essential and what was not compared to 2019. According to Digital Commerce 360 , “consumers spent $861.12 billion in 2019.”. Last year was a blessing in disguise — and the necessary wake-up call for retailers to make an online transition. Online is Now a ‘Need to Have’.

Fashion 264

Fashion Advertising Shopping Consumer 264

Inside Retail

MAY 29, 2022

GrabMart parent Grab Holdings recently acquired a majority stake in Jaya Grocer, a leading mass-premium supermarket chain in Malaysia, to roll out on-demand grocery, which will ultimately evolve into q-commerce. Social commerce will remain a preferred shopping channel. per cent, against 1.3 per cent for its closest competitor.

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Social Commerce Consumer Shopping Grocer 130

Retail TouchPoints

JULY 30, 2020

Households with children in elementary and high school are set to spend an average of $789.49 , far exceeding the 2019 record of $696.70. The most notable shift between the 2019 back-to-school season and today is the strong consumer preference for technology over traditional items like apparel and even school supplies.

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Merchant Services Advertising Apparel Consumer 316

Retail TouchPoints

NOVEMBER 16, 2022

It will include the Holiday 2022 Meta Foresight Interactive Report , offering insights from the 2019, 2020 and 2021 holiday seasons across 33 key markets as well as tips on turning new holiday customers into returning shoppers after the season ends.

Merchant Services 278

Merchant Services Finance Advertising Marketing 278

Retail TouchPoints

APRIL 18, 2023

After years of degrading consumer trust in platforms, brands and the influencers they hire, Agha’s premise is that his TikTok-esque social commerce platform — which features product reviews only from real, authenticated shoppers — will power the next wave of ecommerce discovery and online community. Here’s how he’s doing it.

Marketing 279

Marketing Payment Services Beauty and Health Fulfillment 279

Retail TouchPoints

SEPTEMBER 22, 2022

From 2019 to 2021, the Luxury Pavilion has seen its customer base grown by more than 150% and sales have increased nearly 300%. To celebrate the platform’s anniversary and solidify its dominance in online luxury, the Luxury Pavilion will host an augmented reality fashion show on Sept. 22 in collaboration with Vogue China.

Fashion 262

Fashion Consumer Shopping Marketing 262

Retail TouchPoints

NOVEMBER 16, 2020

That’s nearly 2X the 2019 GMV total of $38.4 For Singles Day 2019, there were huge problems with the postal service, couriers and warehousing in general. The topline numbers from Alibaba ’s 11.11 shopping festival indicate the strength of China’s rebound from the impact of COVID-19. 1 — generated $74.1 billion (U.S.)

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Retail TouchPoints

NOVEMBER 3, 2023

Elizabeth Preis, Global Chief Marketing Officer (CMO) at Anthropologie, was alerted to the depth of people’s affection for Anthropologie when she joined the retailer in December 2019: “I was floored by the thousands of people who reached out when I updated my LinkedIn,” she said during last month’s Advertising Week New York in a session titled Cracking (..)

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I Vend

JANUARY 20, 2021

billion in 2019 and is expected to grow at a CAGR of over 27% from 2020 to 2026. Read More Social Commerce eCommerce, BOPIS/Click & Collect, and Curbside Pickup have soared in popularity as many shoppers are expected to continue to avoid stores. Cloud POS Market size exceeded USD 1.5

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Payment Services Social Commerce Checkout Fulfillment 98

Retail TouchPoints

MARCH 9, 2023

Now owned by the SPARC Group (a joint venture between brand management firm Authentic Brands Group (ABG) and mall operator Simon Properties ), Forever 21 has spent the last few years refining its image and business model to avoid a repetition of its 2019 bankruptcy.

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Inside Retail

FEBRUARY 15, 2024

Indeed, the high e-commerce penetration rate in China, 37 per cent for total apparel and footwear sales and almost 14 per cent for designer apparel and footwear sales in 2023, made social commerce and livestreaming the natural next step for luxury and fashion.

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Retail TouchPoints

MARCH 1, 2024

AI Directs the Most Effective Ads to the Most Likely Purchasers The AI element comes from solution provider Albert , which Natori, a family-owned and run business founded in 1977, has worked with since 2019.

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Department Stores Wholesale Finance Apparel 274

Inside Retail

OCTOBER 21, 2021

. “(The) combination would be a significant positive for PayPal’s ongoing monetization initiatives on both sides of its merchant and consumer platforms, especially if Pinterest’s social commerce platform gets integrated with Honey’s AI into PayPal’s destination app,” Wedbush analysts wrote in a note.

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Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. A survey by Accenture found that 75% of consumers say they’ll do at least some of their holiday shopping online, up from 65% in 2019, while 43% plan to shop online exclusively.

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Inside Retail

NOVEMBER 8, 2023

The return of independent bookstores As of 2023, the American Book Association (ABA) has announced a total 2,185 bookstore businesses, 2,599 locations, and over 300 more members than it had in 2019, reaching its highest membership levels in over 20 years. What’s driving this resurgence?

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365 Retail

DECEMBER 21, 2021

In the post-pandemic period, we saw an immediate reduction in online sales as customers returned to the high street, albeit not to the levels of 2019. Consumers are increasingly online and on social media, which is leading to a boom in social commerce. first hand.? . consumer survey?we

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Retail TouchPoints

APRIL 28, 2023

During this time, as a “lean and mean” team, “We didn’t really have social media, we didn’t do any marketing,” Wells explained. “We When he returned to True Religion as creative director in late 2019, social media and the creator economy had reached a critical inflection point.

Fashion 278

Fashion Consumer Marketing Accounting 278

Retail TouchPoints

NOVEMBER 21, 2022

Founded in Los Angeles in 2019, the brand started out with the ambitious goal of disrupting the T-shirt category — a saturated, highly commoditized space. But as these brands and many others look to new channels, such as stores and wholesale, to combat flagging sales and elusive profitability, True Classic is doubling down on digital. .

Marketing 317

Marketing Advertising Wholesale Apparel 317

Retail TouchPoints

JANUARY 4, 2021

One of the boldest moves we took from a digital perspective was how we launched on TikTok in October 2019. We started as the “OG” digital disruptor and elfcosmetics.com is still the number-one mass ecommerce cosmetics site.

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Beauty and Health Consumer Health & Wellness Marketing 265

Retail TouchPoints

FEBRUARY 7, 2023

Bain & Company data validate this perspective, noting that Europe managed to recover beyond the 2019 pre-COVID baseline due to the spike in tourism as well as solid local demand. Luxury will benefit “from travel spending as it is an anchor souvenir of a good time, as we saw during summer 2022 when the U.S.

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Payment Services Consumer Marketing Fast Fashion 290

Retail TouchPoints

JULY 20, 2022

In 2019, retailers adopted only 57% of mobile best practices. But for the entire industry, “there are some notable areas of improvement that tie to significant omnichannel trends.” These key investments and opportunities include: Mobile experience. Pre- and post-COVID Index results reaffirm the elevated role of mobile in the shopping journey.

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Consumer Customer Experience Inventory Management Shopping 288

Inside Retail

FEBRUARY 26, 2023

This is largely unknown by customers; an Optoro study completed in 2019 found that nearly 90 per cent of online shoppers incorrectly believe returns are immediately restocked. Furthermore, in Australia, data from Australia Post reveals return rates have doubled since 2019.

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Inside Retail

NOVEMBER 7, 2022

According to the Indonesian Digital Association, more than 50 per cent of Indonesian consumers spent more than 20 per cent of their annual expenditure during Ramadan in 2019, 80 per cent of which was spent online. Social commerce platforms are exploring the potential of the market through live streaming, e.g Big numbers.

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