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Alibaba’s Business Model – How the eCommerce Giant Makes Money

Indigo 9 Digital

Then sellers ship merchandise directly to customers via third party logistics providers. Within the last several years, however, Alibaba has ventured into bricks and mortar retail with its New Retail Strategy which you can read more about here. Co-founded in 2013 Cainiao is Alibaba’s logistics arm. Source: Investopedia.

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6 Reasons Walmart’s eCommerce Strategy is Winning

Indigo 9 Digital

For many years analysts were saying stores are dead but if Walmart didn’t start testing grocery pickup back in 2013 its grocery pickup services would not have performed so well when put to the test during the pandemic. Walmart had this foresight and a decade ago in 2013 it started testing a grocery pickup service.

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The Top 15 Ways to Find New Customers in Retail

Indigo 9 Digital

After its first local radio ad placement in 2013 it had 1,500 website visitors in less than 10 seconds versus a normal level of traffic of 150-200 visitors. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox. Do you like this content?

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Top 5 Customer Service & CX Articles for the Week of April 3, 2023

Hyken

Prelini Udayan-Chiechi of Zendesk shares the five big takeways from NRF2023 – and how retailers can deliver a competitive omnichannel customer experience. My Comment: Within the five retail trends shared in this article is a concept called “phygital” retail. She worked on it every day between 4.00

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10 Ways to Succeed in Retail

Indigo 9 Digital

If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox. If Amazon was content with only being a retailer it wouldn’t have launched these businesses which generate the majority of its profits which then help to subsidize services like fast shipping.

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6 of the Best Ways to Retain Customers in Retail

Indigo 9 Digital

If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox 4. Some of these benefits include receiving samples from top brands, free standard shipping and a birthday gift. This was definitely us wandering. Market research doesn’t help.

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Normalizing Taboo CPG Topics: Lubricants, Toys, And Menstruation, Oh My!

Rangeme

We had the pleasure –no pun intended–to interview a handful of women-owned and -operated brands on RangeMe that are breaking these deep-rooted stigmas within retail. Read on to learn how these women entrepreneurs are conquering taboo topics in retail. FemmyCycle.