Remove 2013 Remove Retail Trends Remove Shipping Remove Shopping
article thumbnail

6 Reasons Walmart’s eCommerce Strategy is Winning

Indigo 9 Digital

For many years analysts were saying stores are dead but if Walmart didn’t start testing grocery pickup back in 2013 its grocery pickup services would not have performed so well when put to the test during the pandemic. Walmart had this foresight and a decade ago in 2013 it started testing a grocery pickup service.

article thumbnail

Alibaba’s Business Model – How the eCommerce Giant Makes Money

Indigo 9 Digital

Taobao is the largest online shopping marketplace in China. Then sellers ship merchandise directly to customers via third party logistics providers. Within the last several years, however, Alibaba has ventured into bricks and mortar retail with its New Retail Strategy which you can read more about here.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Top 15 Ways to Find New Customers in Retail

Indigo 9 Digital

With online shopping the options for where you can purchase products and services are endless. After its first local radio ad placement in 2013 it had 1,500 website visitors in less than 10 seconds versus a normal level of traffic of 150-200 visitors. Macy’s is now adding small Toys “R” Us shops in 400 of its stores this year.

article thumbnail

Top 5 Customer Service & CX Articles for the Week of April 3, 2023

Hyken

Prelini Udayan-Chiechi of Zendesk shares the five big takeways from NRF2023 – and how retailers can deliver a competitive omnichannel customer experience. My Comment: Within the five retail trends shared in this article is a concept called “phygital” retail. She worked on it every day between 4.00

article thumbnail

10 Ways to Succeed in Retail

Indigo 9 Digital

From small retailers to large retailers sufficient foot traffic has never been more important as consumers elect to do more of their shopping online. But it isn’t just online shopping that is affecting location decisions since the majority of retail sales still happen offline.

article thumbnail

6 of the Best Ways to Retain Customers in Retail

Indigo 9 Digital

Consumers buy things from people and retailers they trust. That’s why you still shop at the mom and pop grocer across the street from your home. Think about your favourite retailer. Why do you choose to shop there year after year? All of the social media posts, emails, late nights and dollars spent. Sell great products.