Inside Retail

NOVEMBER 14, 2022

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. Research by Google, published in the company’s Spring/Summer Shopping Behaviours 2021 study, found 50 per cent of consumers say they now shop both in-store and online.

Kiosk 289

Kiosk Payment Services Promotions Customer Experience 289

Inside Retail

APRIL 17, 2023

In the world of fashion, it has been speculated that it could be possible that future designs on the runways of London, Milan, New York and Paris, could come from generative artificial intelligence programs. Beyond that, an increase in the production of clothing means that there is more choice for consumers than ever before.

Fashion 245

Fashion Fast Fashion Returns Inventory Management 245

Retail TouchPoints

NOVEMBER 2, 2021

It doesn’t just refer to experiences like bungee jumping or white water rafting, but rather, encompasses the consumer desire for a valuable end-to-end brand experience. Research finds that customer experience is the number one factor driving ecommerce brand loyalty , even more so than price and product selection.

Point of Sale 297

Point of Sale Marketing Customer Experience Promotions 297

Retail TouchPoints

SEPTEMBER 22, 2021

consumers to online shopping channels since March 2020, fundamentally changing the way people shop for consumer packaged goods (CPG). CPG consumers are becoming accustomed to shopping for products based on common needs-based search terms like keto, paraben-free or low sugar. Consumer Demands are Evolving.

Consumer 241

Consumer Health & Wellness Promotions Shopping 241

Retail TouchPoints

MARCH 4, 2022

Without question, the pandemic has changed the way consumers shop. To that point, it has been reported that 91% of consumers now prefer brands that offer recommendations and deals relevant to them as individuals. To give an example, Google Photos (rightfully) came under fire in 2015 after it tagged two Black people as gorillas.

Consumer 279

Consumer Customer Experience Shopping Marketing 279

Inside Retail

JANUARY 19, 2023

Recent years have seen rapidly evolving changes in all areas of consumer behaviour and there is little doubt it will continue in terms of the products and services that people want, who they want them from, and where and when they want to access them. Rather than talking about what we do when we’re out there, it’s about how it makes us feel.”

Consumer 130

Consumer Shopping Outdoor Fashion 130

Retail Minded

JANUARY 6, 2024

Calling all fellow conscious consumers and retail gurus! It’s now 2024, and we’re all trying to shop without feeling like we’re destroying the planet, right? Here are 7 ways retailers can offer a guilt-free shopping experience. It’s a great way to shop with a clear conscience.

Shopping 52

Shopping Shipping Consumer Marketing 52

Retail TouchPoints

OCTOBER 4, 2022

All credits to session cookies, every change you make within the site is kept track of until the browser is closed, which allows for a seamless online shopping experience. The wonders of cookies have been leaning toward the side of consumers so far. Server-side tagging is at your disposal to help you do just that.

Advertising 275

Advertising Drop-Shipping Marketing Shipping 275

Retail TouchPoints

JUNE 27, 2022

After two years of online browsing, consumers are eager to get out of the house and into the store. And as consumer discretionary spending continues to grow , retailers and brands around the world are exploring new ways to capitalize on the next wave of in-person shopping and experiences. So what’s the plan?

Advertising 277

Advertising Employee Engagement Consumer Marketing 277

I Vend

AUGUST 10, 2022

iVend Retail Loyalty iVend retail technology helps retailers build strong communities. Check out how our loyalty programs drive customer advocacy. Consumers trust other consumers, even if they don’t know them personally, with 79% of consumers saying they trust online reviews as much as personal recommendations.

Customer Retention 98

Customer Retention Customer Experience Promotions Point of Sale 98

Inside Retail

SEPTEMBER 7, 2023

If you spend much time online you’ve probably seen one of Temu’s colourful ads – punctuated by its catchy tagline: “shopping like a billionaire”. It’s safe to say the platform has some winning strategies that keep consumers coming back. Value Many Australians might associate “made in China” with cheap price tags and low quality.

Advertising 130

Advertising Promotions Social Commerce Shipping 130

Retail TouchPoints

JULY 12, 2023

Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. Computer vision at the edge would create more personalized shopping experiences that synchronize in-person, online and mobile interactions. Any edge-native applications must be able to integrate with existing systems.

Payment Services 233

Payment Services Inventory Management Checkout Loss Prevention 233

Retail TouchPoints

AUGUST 17, 2021

From backend inventory optimization to identifying salesfloor hotspots to highly targeted marketing programs, we’re seeing an influx of great retailing practices, all being driven by AI. Delivered over email or messaging applications, they help drive traffic to the store or website and engender brand loyalty.

Checkout 306

Checkout Payment Services Customer Experience Inventory Management 306

Retail TouchPoints

NOVEMBER 8, 2023

As we enter an era when shoppers want quality products and ethical shopping experiences, retailers are navigating unfamiliar territory to meet expectations. The results go beyond metrics — they have elevated brands and fostered customer loyalty.

Apparel 243

Apparel Promotions Consumer Accessories 243

Independent Retailer

OCTOBER 19, 2022

Nearly half (46%) of consumers surveyed said they are more likely to purchase from retailers who offer a variety of financing options. While inflation has been steadily slowing, the reality is that consumers will likely continue to see higher prices through the end of the year. Building Brand Loyalty. by Mike Rittler.

Finance 74

Finance Payment Services Promotions Consumer 74

Mass Relators

JANUARY 13, 2022

Winn-Dixie is offering deeper discounts on more than 150 most-shopped products, the retailer said Thursday. The grocer’s “Down Down” program promises to save Winn-Dixie customers more than 15% on average when they buy the products, which are identified by special signs and tags bearing a red hand. JACKSONVILLE, Fla.

Grocer 52

Grocer Supermarket Shopping Consumer 52

Inside Retail

JULY 27, 2022

However, such initiatives are often costly and put pressure on e-commerce profits, as investments in these programs need to be recouped. This is somewhat unsurprising, as these areas represent the primary opportunities to drive customer acquisition and loyalty by offering more convenient and personalised services across all channels.

Inventory Management 130

Inventory Management Returns Customer Experience Apparel 130

Hyken

JULY 4, 2022

It helps understand the customer better, allows you to personalize (at scale) marketing messages, improve the shopping experience, and more. And the price tag? My Comment: How do you measure customer happiness and loyalty? Easy Does It: Five Keys To Curating An Effortless, Loyalty-Building Customer Experience by Craig Halliday.

Customer Experience 58

Customer Experience Home Furnishings Returns Consumer 58

Retail Minded

DECEMBER 6, 2022

Here’s everything you need to know about how digital transformation is enhancing customer loyalty in the retail space: What is digital transformation? At the heart of all these techniques is an understanding of what customers want from their shopping experience. Internet of Things (IoT). It helps with inventory management as well. .

Inventory Management 59

Inventory Management Customer Experience Checkout Promotions 59

V Count

SEPTEMBER 15, 2022

In today’s world, the consumer wants to be able to pay for your product in a quick and easy manner, and your goal as a retail owner is to make sure this happens without any hiccups; hence picking the right POS system for your business is essential. Each customer’s shopping journey is unique and each store operates differently.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

In today’s world, the consumer wants to be able to pay for your product in a quick and easy manner, and your goal as a retail owner is to make sure this happens without any hiccups; hence picking the right POS system for your business is essential. Each customer’s shopping journey is unique and each store operates differently.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Rangeme

NOVEMBER 15, 2022

Getting to loyalty. Loyalty starts at the second purchase. Rewards program – This can be a points-based or automatic system. Referral program – Create a referral program that rewards customers with money for each new referral of a friend or family member. So are you available where they shop?

Customer Retention 52

Customer Retention Promotions Shopping Advertising 52

Retail Adventures

OCTOBER 25, 2021

If you are not willing to follow the consumers lead, rest assured that some other quilt retailer will. Big retailers understand this and are busy inventing new things to capture consumer attention. Some Kroger stores now have shopping carts that can instantly auto-detect items placed in the cart with no scanning necessary.

Payment Services 90

Payment Services Shopping Consumer Accounting 90

Retail Next

OCTOBER 23, 2019

Research shows that 27 percent of consumers are willing to make a significant purchase from a store that offers free return shipping. Unfortunately, returning products has become a bad habit of so many consumers. Additionally, require them to return the item unused, in its original packaging, and with the tag price still attached.

Returns 52

Returns Shipping Finance Consumer 52

RETAIL MANAGEMENT SOFTWARE

AUGUST 2, 2022

In addition, RMS has integrated modules for all your vendors, suppliers, and customers while automating the majority of time-consuming processes. A seamless, personalized shopping experience builds customer loyalty in the most competitive world. Promotions and Loyalty Programs. Personalized Customer Experience.

Management 84

Management Inventory Management Customer Retention Returns 84

Hyken

APRIL 30, 2021

Additionally, the new era of chatbots based on sophisticated natural language programming will make it possible to automate time-consuming tasks like tagging and assigning customer support tickets to relevant teams. This will save copious amounts of time for support agents, leaving them free to focus on high-value tasks. .

Returns 120

Returns Customer Experience Marketing Planning 120

Cisco Retail

NOVEMBER 23, 2021

In the past 11 years, consumers have reported spending nearly $140 billion in support of local businesses on Small Business Saturday. If small retailers were out shopping on #SmallBusinessSaturday, what solutions would be on their holiday wish lists? Shop local this #SmallBusinessSaturday. A year like no other.

Payment Services 83

Payment Services Target Market Point of Sale Customer Experience 83

Star Miconics

MARCH 29, 2024

Advanced imaging technology allows them to scan codes from various surfaces, including screens, essential for mobile couponing and digital loyalty programs. Here are some examples: Loyalty Solutions: Scan a QR code directly from a customer’s phone to connect a purchase to their loyalty account.

Payment Services 59

Payment Services Inventory Management Checkout Point of Sale 59

Mass Relators

OCTOBER 16, 2023

Sue Smith of The Emerson Group and Luke Rauch of Walgreens Walgreens senior vice president and chief merchandising officer Luke Rauch, interviewed by The Emerson Group’s Sue Smith, talked about the potential for using AI to really personalize the shopping experience for Walgreens customers, using information gleaned from Walgreens’ loyalty program.

ATS 52

ATS Beauty and Health Merchant Services Supply Chain Management 52

Wiser

NOVEMBER 3, 2020

While point-of-purchase marketing is often done where customers check out, POP displays should be placed anywhere that consumers are making purchasing decisions. The store-within-a-store concept refers to a retailer inviting a specialty retailer to set up a scaled-down shop in one of its store locations in exchange for a cut of the revenue.

Marketing 78

Marketing Kiosk Point of Sale Advertising 78

Cisco Retail

NOVEMBER 23, 2021

In the past 11 years, consumers have reported spending nearly $140 billion in support of local businesses on Small Business Saturday. If small retailers were out shopping on #SmallBusinessSaturday, what solutions would be on their holiday wish lists? Shop local this #SmallBusinessSaturday. A year like no other.

Payment Services 52

Payment Services Target Market Point of Sale Customer Experience 52

I Love Fashion

JUNE 13, 2022

While NFTs have propelled new levels of customer engagement, loyalty, and community across every vertical, one area where NFTs holds particular promise is the fashion industry. . Data from Vogue Business shows that one in five luxury fashion consumers rate NFTs as exciting for the industry. . Tailor unique loyalty programs .

Fashion 52

Fashion Merchant Services Payment Services Accessories 52

Retalon

APRIL 27, 2021

According to Digital Commerce 360 , American consumer online spending in 2020 increased 44% to $861 billion. While pandemic-era safety concerns contributed to this growth, the selection and convenience that online shopping offers to consumers are the primary drivers. This number will continue to grow.

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Fulfillment Markdowns Promotions Returns 41