Retail TouchPoints

OCTOBER 19, 2023

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous. Invest now to save later.

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Telecommunications Point of Sale Kiosk Checkout 226

Inside Retail

FEBRUARY 20, 2024

The framework aims to bring more inclusive innovation in physical and digital spaces while enabling Starbucks to scale accessible design across its store portfolio. While the new Starbucks in Washington, DC is the first store designed with an inclusive setup, it will not be the company’s last.

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Store Operations Point of Sale Location Fashion 130

Retail TouchPoints

APRIL 17, 2024

The retailer will deploy the Stripe Terminal at more than 600 stores, and Stripe will simplify online checkout by allowing shoppers to seamlessly pay for items with funds from their bank accounts using Link and Stripe Financial Connections.

Payment Services 249

Payment Services Merchant Services Checkout Accounting 249

Retail TouchPoints

APRIL 3, 2024

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports.

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Merchandise Store Checkout Supermarket Shopping 266

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. PVH x RetailNext and MarketDial PVH Corp. and Vancouver, Wash. —

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Point of Sale Promotions Inventory Management Grocer 258

Retail TouchPoints

JUNE 29, 2022

Evaluate Your Retail Store’s Location. Every retail store has unique property characteristics that should be taken into consideration when deciding on physical security — one of which includes where your store is located. Ensure that your store has proper lighting for clear video footage.

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Payment Services Point of Sale Loss Prevention Management 263

Retail TouchPoints

SEPTEMBER 19, 2023

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

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Apparel Payment Services Checkout Location 260

Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

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Planning Location Point of Sale Visual Merchandising 270

Mass Relators

MARCH 1, 2024

Eligible Medicare Advantage and Medicaid members of NationsBenefits can purchase approved healthy grocery and OTC items at Harveys Supermarket and Winn-Dixie locations. We are delighted to partner with NationsBenefits and accept its members’ flex cards in our stores,” said Gayle Shields, Chief of Store Operations for SEG.

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Grocer Supermarket Point of Sale Location 52

Retail TouchPoints

AUGUST 23, 2023

Amassed across hundreds or even thousands of individual store locations, today’s log data volumes are growing so large that they’re actually becoming impossible for retailers to get their arms around. In the meantime, customers are becoming frustrated and checkout lines at the store are getting longer.

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Checkout Payment Services Location Point of Sale 236

Retail TouchPoints

OCTOBER 4, 2023

26, 2023, comes despite Amazon CEO Andy Jassy’s February 2023 announcement that the retailer would halt expansion of its Amazon Fresh and Amazon Go store footprints. Amazon had announced plans to close eight Amazon Go stores in March 2023 and reportedly closed a Seattle location in June 2023. The opening, which took place Sept.

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Checkout Supermarket Apparel Payment Services 249

Retail TouchPoints

JULY 20, 2023

The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., The Amazon Web Services (AWS) technology also has been deployed by other brands, including select Panera Bread locations.

Payment Services 227

Payment Services Planning ATS Supermarket 227

Retail TouchPoints

APRIL 16, 2024

Earlier this month , the company revealed that it was removing its cashierless Just Walk Out technology from its Amazon Fresh supermarkets and would not deploy it in new locations scheduled to open later this year. Amazon , one of the pioneers of cashierless solutions, has been moving away from deployments in supermarkets.

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Checkout Supermarket ATS Consumer 130

Retail TouchPoints

APRIL 3, 2024

Depending on your location or target demographic, both options can be very valuable for your customers. So when the retailer makes changes to the integrated system — which can be anything from a point-of-sale system to an Excel sheet with inventory items — these changes are automatically implemented into the signage.

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Promotions Customer Experience Point of Sale Accessories 274

Retail TouchPoints

JANUARY 12, 2024

Amazon ’s cashierless Just Walk Out technology has been deployed in more than 120 third-party locations, including airports, stadiums, university campuses, convenience stores and theme parks. One of the more recent implementations was the St. Joseph’s/Candler Hospital Campus in Savannah, Ga.

Payment Services 249

Payment Services Accounting Checkout Apparel 249

Retail TouchPoints

JUNE 23, 2023

Cloud systems are typically designed to run a handful of large, universally available locations — sometimes referred to as “operating at cloud scale.” Conversely, edge systems are designed to run as many as tens of thousands of small, often poorly connected locations — considered “operating at edge scale.”

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Payment Services Customer Experience Promotions Point of Sale 269

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. Among other benefits, these types of solutions simplify employee training and make it easier to move associates to different locations as scheduling needs demand.

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Point of Sale Merchant Services Payment Services Checkout 231

Retail TouchPoints

JUNE 7, 2022

During Brok’s tenure, Sephora has deployed new technology and services as well as expanding its partnership with Kohl’s : Sephora launched same-day delivery in partnership with Delivery Solutions in November 2021; In February 2022 , Kohl’s and Sephora revealed plans to add 400 Sephora shop-in-shops to reach their goal of 850 locations by 2023; and (..)

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Planning Location Shopping Point of Sale 325

M19 Retail

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This will result in improved stock accuracy and a more efficient supply chain across 10+ resorts and 140+ retail locations.

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Merchant Services Point of Sale Inventory Management Checkout 40

Retail TouchPoints

FEBRUARY 24, 2021

With the UHF RFID technology-based solution provided by Nedap, the primary long-term objective is to achieve full supply chain visibility and merchandise visibility within all of the company’s stores across Spain, according to Gonzalo de Lorenzo, CEO, Encuentro Moda. All Encuentro Moda stores are now using the system.

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Fulfillment Point of Sale Fashion Fast Fashion 147

Retail TouchPoints

AUGUST 29, 2023

The cashierless tech has been making inroads at a number of different retailing venues: Sainsbury’s deployed the Just Walk Out technology at a convenience store in November 2021 ; In March 2023 , the technology was reportedly expanding to 200 Panera Bread locations; and Six Flags and Coors Field added Amazon’s cashierless tech in May 2023.

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Checkout Payment Services ATS Accounting 204

Retail TouchPoints

JULY 13, 2023

The Canadian marketplace has responded positively to JD, and we want to give customers who shop in-store and online the best possible cross-channel experience by leveraging leading technology that optimizes visibility, accuracy and speed,” said Gary Ochi, CEO of JD Sports Canada in a statement.

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Loss Prevention Management Planning Location 222

Retail TouchPoints

NOVEMBER 3, 2021

Electronic Shelf Label Growth Buzek predicts an “explosion” in electronic shelf label (ESL) tech, in large part because they make it possible for retailers to perform Amazon -style dynamic pricing in brick-and-mortar stores. We’re forecasting 700% growth over the next two years for these second locations with dedicated inventory.”.

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Payment Services Checkout Fulfillment Kiosk 349

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. It was a $15 million outlet, so if that location could run mobile POS, others could too, and we helped remove those barriers.”

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Payment Services Accessories Point of Sale Store Operations 221

Retail TouchPoints

DECEMBER 21, 2023

For example, marketing and advertising campaigns are tailored around a shopper’s age, gender, geographic location, shopping history and other demographics. It’s why retailers have introduced personalized experiences everywhere else on their sites — except, for some reason, checkout.

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Checkout Payment Services Kiosk Advertising 256

Retail TouchPoints

JUNE 1, 2022

Consumers find the experience of buying online and picking up at store to be easy, convenient and a time saver. Albertsons and Kroger have both integrated Google Maps into their shopping apps; as shoppers drive to the store for pickup, their location is tracked and relayed to the store so that all is staged and ready for arrival.

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Checkout Location Shopping Consumer 298

Retail TouchPoints

APRIL 4, 2023

retail locations, both owned and franchise, to support its ongoing digital transformation. “The Hughes team met our needs for secure, cloud-centered digital operations at every store, cost-effectively and with an eye to the future.”

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Management Location Point of Sale ATS 201

Inside Retail

MAY 25, 2023

The rise of screens The big grocers dipped their toes with front-of-store screens and now they are set to proliferate. Stand by for screens popping up in multiple store locations within the fast-moving consumer goods (FMCG) sector. Prepare for a digitally-led re-imagining of the store experience. So what can we expect?

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Visual Merchandising Grocer Point of Sale Supermarket 130

Retail TouchPoints

AUGUST 14, 2023

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model. Stores in Napa and Petaluma, Calif.

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Returns Payment Services Point of Sale Location 202

Retail TouchPoints

NOVEMBER 2, 2020

Cashierless solution providers want to make it easier for retailers to embrace checkout-free stores by providing with the ability to retrofit existing locations versus building from scratch. We’re looking to retrofit other stores across campus now.”.

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Checkout Payment Services ATS Location 253

Retail TouchPoints

JULY 29, 2020

The Burton name is on 66 stores in 10. The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. countries and the principality of Andorra, as well as the U.S.

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Planning Wholesale Customer Experience Store Operations 272

Retail TouchPoints

FEBRUARY 15, 2021

But rather than a sign of storefront abandonment, experts are expecting retailers to consolidate their locations, to pare down their real estate portfolio and focus their resources on a couple of choice locations. Although competition in the market will shift, physical store locations will remain a cornerstone of retail operations.

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Fulfillment Checkout Store Layout Consumer 276

Retail TouchPoints

NOVEMBER 30, 2021

A checkout-free Chartwells convenience store debuted in November 2020 at its University of Houston location using technology from Standard. Another solution provider, Zippin , has been aggressive with international deployments, including a trial by Japan’s Koyo Group announced in February 2021.

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Checkout Payment Services Supermarket Customer Experience 273

Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations.

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Checkout Store Layout Payment Services Kiosk 220

Retail TouchPoints

MARCH 15, 2023

And on the scheduling side, they’re trying to figure out how to take advantage of the workforce in ways that they’re not right now – like sharing labor across locations and allowing employees to access self-service tools like swapping shifts.”

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Employee Engagement Management Point of Sale Planning 254

Retail TouchPoints

JULY 17, 2023

Businesses can collect real-time data on how the goods are stored and transported, their location and their condition during delivery. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites.

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Payment Services Checkout Inventory Management Customer Experience 238

Retail TouchPoints

NOVEMBER 11, 2021

Reimagining and reconfiguring the physical store. Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 16 from 12:45 to 1:15 p.m. Join the discussion on Nov. 17 from 3 to 3:30 p.m.

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Merchant Services Payment Services Consumer Beauty and Health 307