Retail TouchPoints

JULY 29, 2020

The Burton name is on 66 stores in 10. The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. countries and the principality of Andorra, as well as the U.S. It’s really a holistic approach,” she said. “We

Planning 283

Planning Wholesale Customer Experience Store Operations 283

Retail TouchPoints

NOVEMBER 11, 2021

Reimagining and reconfiguring the physical store. Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 16 from 12:45 to 1:15 p.m. 17 from 1:20 to 2:10 p.m.

Merchant Services 318

Merchant Services Payment Services Consumer Beauty and Health 318

M19 Retail

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This will result in improved stock accuracy and a more efficient supply chain across 10+ resorts and 140+ retail locations.

Merchant Services 40

Merchant Services Point of Sale Inventory Management Checkout 40

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly. Michael Cabra is Senior Product Manager, Global and Emerging Markets, Cybera.

Payment Services 184

Payment Services Fulfillment Location Checkout 184

Retail TouchPoints

AUGUST 29, 2023

The cashierless tech has been making inroads at a number of different retailing venues: Sainsbury’s deployed the Just Walk Out technology at a convenience store in November 2021 ; In March 2023 , the technology was reportedly expanding to 200 Panera Bread locations; and Six Flags and Coors Field added Amazon’s cashierless tech in May 2023.

Checkout 215

Checkout Payment Services ATS Accounting 215

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. Among other benefits, these types of solutions simplify employee training and make it easier to move associates to different locations as scheduling needs demand.

Point of Sale 242

Point of Sale Merchant Services Payment Services Checkout 242

Retail TouchPoints

JUNE 7, 2022

During Brok’s tenure, Sephora has deployed new technology and services as well as expanding its partnership with Kohl’s : Sephora launched same-day delivery in partnership with Delivery Solutions in November 2021; In February 2022 , Kohl’s and Sephora revealed plans to add 400 Sephora shop-in-shops to reach their goal of 850 locations by 2023; and (..)

Planning 333

Planning Location Shopping Point of Sale 333

Retail TouchPoints

AUGUST 14, 2023

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model. Stores in Napa and Petaluma, Calif.

Returns 213

Returns Payment Services Point of Sale Location 213

Retail TouchPoints

JUNE 1, 2022

Consumers find the experience of buying online and picking up at store to be easy, convenient and a time saver. Albertsons and Kroger have both integrated Google Maps into their shopping apps; as shoppers drive to the store for pickup, their location is tracked and relayed to the store so that all is staged and ready for arrival.

Checkout 299

Checkout Location Shopping Consumer 299

Retail TouchPoints

MARCH 15, 2023

And on the scheduling side, they’re trying to figure out how to take advantage of the workforce in ways that they’re not right now – like sharing labor across locations and allowing employees to access self-service tools like swapping shifts.”

Employee Engagement 264

Employee Engagement Management Point of Sale Planning 264

Retail TouchPoints

JULY 14, 2020

Riley: We have seen a massive increase in online sales, up 5X. To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. We work with the Second Harvest Food Bank in the San Jose area where we are located. We go as a company to make sure families get fed. and Singapore.

Checkout 192

Checkout Fulfillment Shipping Payment Services 192

Retail TouchPoints

JULY 17, 2023

Businesses can collect real-time data on how the goods are stored and transported, their location and their condition during delivery. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites.

Payment Services 242

Payment Services Checkout Inventory Management Customer Experience 242

Retail TouchPoints

JUNE 12, 2020

But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic. Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible.

Management 167

Management Loss Prevention ATS Store Operations 167

Retail TouchPoints

AUGUST 17, 2020

You might have heard the story of the Team GB cycle team who made hundreds of small changes that added up to an impressive advantage over other teams — that’s what the best retail operators do too. In order to do this, they analysed the individual movements required to make a cup of coffee.

Customer Experience 184

Customer Experience Jewelry Management Point of Sale 184

Retail TouchPoints

MARCH 30, 2023

But it’s retailers’ reluctance to move their point of sale (POS) systems from a traditional client/server setup to a cloud-based architecture that really slows down progress. This misunderstanding of pain points (and how to relieve them) applies at multiple points in the shopper journey.

Point of Sale 291

Point of Sale Checkout Consumer Promotions 291

Retail TouchPoints

AUGUST 25, 2020

Non-essential retailers around the world have been devastated by COVID-19, with many experiencing everything from store closures to unprecedented drops in sales. Retailers should expect that even consumers who have embraced store reopenings early on will also continue the online behaviors they learned during lockdown.

Payment Services 301

Payment Services Fulfillment Store Operations Consumer 301

Retail TouchPoints

JANUARY 11, 2021

The ONE RETAIL strategy helped M.Video increase total online sales by 141.2% year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Q3 2020 net sales for all channels climbed 25.3% year-on-year. over the previous month,” said Sokolova.

Payment Services 273

Payment Services Location Fulfillment Customer Experience 273

Retail TouchPoints

OCTOBER 7, 2020

Hudson worked with landlords — airports, commuter hubs and travel destinations — to decide which locations it made sense to reopen based on travel demand. The company is now operating approximately half of its locations. and Canada when the pandemic caught us,” Martin-Consuegra said. We had people who knew what they were doing.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail TouchPoints

JULY 22, 2020

If you’re unfamiliar with the concept of the on-demand economy, it’s this: a business, service or product that allows users to request a physical object, a piece of data or a service, and have that request fulfilled. Tractor Supply offers three ways to get them: curbside pickup, same-day delivery or in-store. That’s agility.

Payment Services 182

Payment Services Fulfillment Checkout Shipping 182