Retail TouchPoints

AUGUST 18, 2023

Retailers also need to apply this mobile-first lens to everything that happens after the purchase is made, including package tracking and product returns. interactions and automated return experiences. You need to make sure the experience is really tailored for that [mobile] format,” said David Morin, VP of Customer Strategy at Narvar.

Returns 225

Returns Consumer Checkout Apparel 225

Retail TouchPoints

AUGUST 19, 2021

This will help them prepare their omnichannel fulfillment operations and ensure items get to customers in the most efficient, and profitable, way possible. Eagerness to Return to Stores Means Retailers Need to Tackle Labor Shortages, Stat. We have high demand and low supply, so there are fewer markdowns now,” Kotlyar added. “I

ATS 299

ATS Markdowns Consumer Social Commerce 299

Inside Retail

MARCH 29, 2022

We are at the forefront of innovation with social commerce, enhanced retailing and emerging retailing. In the last 12 months alone, that customer base’s social commerce spending has risen 50 per cent, from $10/month to $15/month. Indeed, AR and VR have the ability to potentially reduce returns by 31 per cent.

Social Commerce 130

Social Commerce Shopping Fulfillment Consumer 130

365 Retail

MARCH 1, 2022

We predict that the ongoing shift in buyer behaviour and subsequent move to online shopping will be the driving forces for brands to continue and even accelerate the pace of their Amazon digital transformation sales strategies, as well as use this as an opportunity to improve their digital commerce operations.

Social Commerce 111

Social Commerce Drop-Shipping Fulfillment Shopping 111

Retail TouchPoints

OCTOBER 7, 2022

Social Commerce Meets Affiliate Marketing. The Independent ’s move is yet another sign that ecommerce has officially moved beyond the store website; consumers increasingly expect to be able to make a purchase when and where inspiration strikes , whether that be on social media, while streaming videos or directly in search engines.

Merchant Services 249

Merchant Services Checkout ATS Fulfillment 249

Retail TouchPoints

OCTOBER 14, 2022

based fulfillment centers in a bid to directly challenge ecommerce giants like Amazon and Shopify. The company’s “sales lift” partner NCSolutions (NCS) also reported that TikTok campaigns deliver an average return on ad spend (ROAS) nearly 2X higher than NCS campaign performance benchmarks.

Advertising 279

Advertising Fulfillment Returns Shopping 279

Retail TouchPoints

DECEMBER 2, 2022

When Mitchell’s grandfather, Morris “Moishe” Cohen, returned from fighting in World War II, he and his brother-in-law took over the business. The company’s website, built on WooCommerce , features all 2,000+ items carried in the store, and orders are fulfilled directly from the store itself.

Social Commerce 268

Social Commerce Clienteling Location Shopping 268

365 Retail

DECEMBER 21, 2021

Retailers are grappling to evaluate with the right network across a blend of large warehouses, smaller localised fulfilment centres and deliveries from stores. In the post-pandemic period, we saw an immediate reduction in online sales as customers returned to the high street, albeit not to the levels of 2019. first hand.? .

Social Commerce 105

Social Commerce Payment Services Consumer Shopping 105

Retail TouchPoints

OCTOBER 15, 2021

There is no standardization across the industry and inconsistent sizing leads to markdowns and returns. When brands and retailers try to bring extended sizing to market, they need to determine how many SKUs they need to allocate to specific stores to accommodate in-store shopping and online fulfillment.

Consumer 289

Consumer Merchant Services Markdowns Fulfillment 289

365 Retail

MARCH 5, 2024

Social commerce – purchases made directly on social networks – may seem anecdotal to some, but it’s taking off and is expected to grow three times faster than traditional e-commerce, reaching $1.2 trillion by 2025. Fourteen years later, however, 7 out of 10 do so, according to a study by Klarna.

Social Commerce 69

Social Commerce Shipping Accounting Point of Sale 69

Retail TouchPoints

MAY 18, 2021

They could be dark stores serving as micro-fulfillment centers, cutting down on shipping and delivery costs. We’re even seeing some malls turn into fulfillment centers. It really depends on the local community and what it needs. Stores and malls will have to morph to what the community requires.

Fulfillment 177

Fulfillment Consumer Returns Shipping 177

Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. It’s a way to treat ourselves, and to indulge in a little luxury.

Shipping 225

Shipping Clienteling Returns Shopping 225

Retail TouchPoints

NOVEMBER 12, 2021

Larger marketplaces offer convenience and peace of mind — you know that you’re going to get it, you know when you’re going to get it and you know what their return policies are. Convenience can come in the form of different types of fulfillment options , including getting things delivered or picking up in-store.

Merchant Services 229

Merchant Services Shipping Fulfillment Social Commerce 229

Retail TouchPoints

OCTOBER 6, 2022

The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear. This will create a significant opportunity for specialty apparel retailers, which are predicted to see 4.6% YOY growth this holiday season, whereas department stores will only see a 0.3% increase.

Merchant Services 244

Merchant Services Payment Services Promotions Location 244

Inside Retail

MARCH 2, 2022

Our retail and industrial arms offer fulfilment by Mirvac. One of the movements we are heavily investing in is fashion start-ups and social-commerce platforms that connect brands with humans. Central collection points and parcel hubs in partnership with Australia Post. Dynamic storage options for partners.

Shopping 130

Shopping Fashion Social Commerce Fulfillment 130

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 138

Consumer Payment Services Fulfillment Advertising 138

Inside Retail

FEBRUARY 27, 2023

Sales Mobile commerce has become the norm and social commerce has grown, especially as Gen Z become young adults with their own spending power. The ability to execute on the basic sales and fulfilment transaction itself is also important.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

NOVEMBER 16, 2020

The payoff is that because these consumers are diligent about doing their research, they return fewer items, “which is so much more sustainable.”. Extended Festival Designed to Mitigate Fulfillment Crunch. Spreading out some of the load makes it easier on [Alibaba’s] fulfillment and logistics partners,” said Halliwell.

Fulfillment 194

Fulfillment Consumer Marketing Shopping 194

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov. 17 from 3 to 3:30 p.m. NFT, cryptocurrency and metaverse reality check.

Merchant Services 293

Merchant Services Payment Services Consumer Beauty and Health 293

Retail TouchPoints

JULY 29, 2020

Similarly, brands and retailers also are getting savvy about how they leverage in-store concession spaces; for example, launching new items on selected days to test market response or entice consumers to return time and again. This makes clear how radical the impact of digital transformation has been in nearly every industry.

Payment Services 183

Payment Services Fulfillment Location Checkout 183

Retail TouchPoints

JANUARY 4, 2022

RTP: There are so many new digital commerce opportunities emerging, but the report’s introduction noted that we’ve “returned to our defaults,” or “the store of yore.” We’re slowly being retrained to expect instant gratification and fulfillment, even online. Why do you think this is? Let’s think ahead though.

Consumer 320

Consumer Customer Experience Marketing Fulfillment 320

Retail Minded

JANUARY 21, 2022

Recognized and respected as the largest conference and expo in the world supporting the retail industry, I was both excited and proud to return to the NRF show floors for the first time since the global pandemic. Enhancing these fulfillment challenges includes leveraging robotics, and there was no shortage of these to explore at NRF.

Payment Services 52

Payment Services Social Commerce Merchant Services Fulfillment 52

Retail TouchPoints

NOVEMBER 18, 2020

Kroger handles this with a range of solutions, from macro-level initiatives like its purchasing partnership with Walgreens to locally tailored fulfillment options. “We While many shoppers are still reluctant to return to physical stores, they still see the value of (and often miss) the in-store experience.

Customer Experience 213

Customer Experience Kiosk Clienteling Fulfillment 213

Retail TouchPoints

NOVEMBER 10, 2020

The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle. Digital presents also can save on shipping costs, while helping gift recipients avoid pesky returns. Delivery Delay Woes Can be Handled with Transparency and Honesty.

Shipping 246

Shipping Fulfillment Shopping Consumer 246

Retail TouchPoints

JULY 30, 2020

Schools and universities are presenting plans designed to ensure students’ safe return to classrooms, but regardless of their children’s age, parents, grandparents and caregivers are purchasing more health-related goods to help them prepare. Health and safety fears inspiring new purchase decisions.

Merchant Services 250

Merchant Services Advertising Apparel Planning 250

Retail TouchPoints

JANUARY 24, 2023

Profitability is the Name of the Game Retailers will be looking for strong returns on investment throughout the enterprise, which means potentially putting projects with a longer-term payback — like the metaverse — on the back burner.

Home Furnishings 269

Home Furnishings Advertising Consumer Customer Experience 269

Retail TouchPoints

JANUARY 15, 2021

You’ll want to look at organic sessions, paid sessions, how long people have stayed on your page and the number of new visitors vs. returning visitors. You’ll also want to look at referral traffic to see if you’re getting page views from being featured in any news outlets, blogs or social media posts. Website traffic: More than 4.5

Payment Services 149

Payment Services Promotions Shipping Planning 149

Inside Retail

MARCH 25, 2024

The platform According to Urban, Zalora’s platform services and e-commerce solutions provide brands with a one-stop shop and a single point of contact for all their e-commerce needs. Urban pointed out that the brand is achieving a monthly recycling rate of beyond 90 per cent in all fulfilment centres.

Fulfillment 130

Fulfillment Social Commerce Fashion Marketing 130

Retail Next

APRIL 1, 2021

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. . Fulfillment.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

DECEMBER 28, 2021

Stores will become inspiration hubs and fulfillment centers as much as they are purchase points , and ecommerce touch points such as apps and websites will be crucial facilitators for all stages of shopping. It took a pandemic to give consumers a fulfillment option it turns out they really wanted. And although [curbside] is No.

Fulfillment 264

Fulfillment Checkout Returns Consumer 264

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. This helps them understand customer needs better and create more targeted marketing campaigns that yield higher returns on investments (ROI).

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. This helps them understand customer needs better and create more targeted marketing campaigns that yield higher returns on investments (ROI).

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Assist

JANUARY 12, 2023

Social Commerce. In 2021, US consumers spent $37bn on goods and services purchased through social-commerce channels, expected to hit $80bn and $2 trillion globally in 2025. Levelling up the social commerce space is live commerce. Return options. for a return. in November 2022.

Retail Trends 52

Retail Trends Social Commerce Returns Department Stores 52

RETAIL MANAGEMENT SOFTWARE

JANUARY 23, 2023

Of the sub-domains of immersive commerce, personalization, Livestream shopping, and virtual stores are the most recognized, while virtual fitting, in-store augmented experiences, and the metaverse are the least known in terms of how to bring them to reality in a retail strategy. Shoppers want to be able to research online and buy in-store.

Retail Trends 94

Retail Trends Social Commerce Shipping Consumer 94

Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). 31:44] Social commerce still has a bunch of avenues like live streaming does not appear to be a high volume one in the US and then later in the month.

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

Retail TouchPoints

AUGUST 25, 2020

This applies not just to consumers but to workers returning to retail stores as well. There is no ‘returning to normal’. Retailers need to make the necessary adjustments to store operations, fulfilment processes, payments and more, to respect shoppers’ continued desire for contactless commerce.

Payment Services 285

Payment Services Fulfillment Store Operations Consumer 285

Retail Geek

JANUARY 12, 2024

No Shopify launches an ad product such as a retail media network Yes Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. Yes Shopify is acquired No An innovation in e-commerce powered by ai (gpt4) surprises us by how fast it’s adopted and how cool it is. E-com returns 10-15% growth rates.

Drop-Shipping 59

Drop-Shipping Apparel Shipping Fast Fashion 59