Retail Focus

SEPTEMBER 5, 2023

Shopping is an experience. You can have all the sparkling jewels, intricate designs, and sophisticated styles in-store, but if people don’t want to come, they will stick to online shopping from the couch. Taking this into consideration, NELSON Worldwide designed London Jewelers’ newest jewellery boutique in Short Hills, New Jersey to be a retail destination, allowing visitors to peruse endless jewellery displays, try things on, and have fun with it – because the selection process should be just

Shopping 147

Shopping Boutique Location ATS 147

Tokinomo

SEPTEMBER 5, 2023

The retail industry is constantly changing. Due to various external factors such as rising inflation or the COVID pandemic, customers are expecting much more from brands and retailers. To make sure that you are ahead of the curve, we’ve prepared a list with the most important shopper marketing and experience statistics you need to know.

Marketing 240

Marketing Retail Trends 240

Wiser

SEPTEMBER 5, 2023

When it comes to online retail, pricing strategies can make or break a business’s success. Among these strategies, two stand out as particularly effective tools for driving conversions: discounts and free shipping. Discounts have been a traditional marketing tactic for as long as commerce itself has existed. The psychological allure of getting a product for less than its original price is undeniably effective, enticing customers to purchase more.

Shipping 148

Shipping Payment Services Returns Consumer 148

Retail TouchPoints

SEPTEMBER 7, 2023

Exhibit A — how Amazon built its hugely successful digital commerce business: 1. Create an effective ecommerce platform 2. Open that platform to third-party sellers 3. Sell those sellers access to logistics and fulfillment services, many of which were already built for its own first-party retail business 4. Sell those sellers advertising opportunities so they have a better chance of standing out amid the ever-growing crowd of other sellers.

Fulfillment 311

Fulfillment Advertising Customer Experience Marketing 311

Advertisement

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

Shopping

Retail Gazette

SEPTEMBER 5, 2023

Shoppers browsing their favourite websites, from Argos to Amazon, may be bombarded with a raft of deals, however some may be more prominent than others. The positioning of product listings is just one way brands are working with retailers to advertise to the huge audience that many shopping websites attract. With millions of visitors each month – the UK’s most visited site Amazon gets 286m hits a month, according to SEM Rush – it’s no surprise why brands are trying to rea

Advertising 114

Advertising Grocer Payment Services Consumer 114

Inside Retail

SEPTEMBER 4, 2023

The barcode is ubiquitous, found on every packaged product, from groceries and toiletries to pharmaceuticals and electronics. It is the silent but essential identifier of products that have revolutionised how we shop, sell, and transport goods. Without it, the modern global supply chain would be unimaginable. The barcode was initially developed to improve the checkout experience and inventory management in the grocery sector and it is now used in almost every industry and sector.

Checkout 246

Checkout Inventory Management Promotions Point of Sale 246

Retail TouchPoints

SEPTEMBER 5, 2023

Sustainable clothing brand Pangaia has teamed up with resale platform Archive to debut Pangaia ReWear, a peer-to-peer resale program that will enable one-click selling through an integration with Eon Digital IDs. The ReWear marketplace will initially launch in the UK with plans to expand to additional markets worldwide. “Pangaia ReWear is more than just a resale platform,” said Pangaia Collective in a statement.

Apparel 237

Apparel Fashion Planning Marketing 237

Wiser

SEPTEMBER 6, 2023

Customer satisfaction is not just important—it’s essential. The success of any business largely depends on happy customers. Businesses that prioritize customer satisfaction tend to not only retain their existing customers but also often attract new ones. It is not just about selling a product or service, but about delivering an experience that leaves the customer feeling valued, satisfied, and ready to tell their friends and family about the experience.

Management 147

Management Returns Customer Experience Advertising 147

Inside Retail

SEPTEMBER 6, 2023

PayPal Australia is facing legal proceedings lodged by the Australian Securities & Investment Commission (Asic) after discovering an unfair term in the company’s contracts with small businesses. The term appears in PayPal’s User Agreement, one of several documents that form its contract with Australian business account holders. Under this term, business account holders have 60 days to notify PayPal of any errors or discrepancies in fees that it has charged them, or else accept those fees as

Accounting 279

Accounting 279

Tokinomo

SEPTEMBER 4, 2023

Campaign corner Fansville. With the start of season 6 of 'Fansville,' numerous college football enthusiasts are depicted in a state of turmoil due to the transformative shifts in the sport they hold dear. To address these uncertainties, Dr Pepper promotes its range of beverages as a means to discover 'fanswers' – solutions to these inquiries – offering a sense of familiarity and consistency amid the changes.

Shopping 217

Shopping Promotions Marketing 217

Speaker: Shaunna Bruton and Kailey Holmes

Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.

Shopping

Retail TouchPoints

SEPTEMBER 6, 2023

Jean Dousset, a brand that specializes in designing lab-grown diamond jewelry, has opened its first flagship boutique in West Hollywood, Calif. Created in partnership with Design, B **s , the store represents the intersection of design, heritage and the future of luxury jewelry, reaffirming Jean Dousset’s recent rebrand and transformation to focus solely on lab-grown diamond jewelry.

Jewelry 278

Jewelry Boutique Consumer Customer Experience 278

Retail Wire

SEPTEMBER 7, 2023

Two U.S. states, Illinois and Virginia, are taking steps to separate alcoholic beverages designed to resemble popular juice drinks from their non-alcoholic counterparts on store shelves. Beverage companies have introduced alcoholic versions of well-known non-alcoholic beverages, often with similar branding and logos. Regulators are concerned that these products could confuse shoppers, particularly parents looking for.

212

212

Inside Retail

SEPTEMBER 6, 2023

Independent luxury fragrance brand Lumira has opened its first store – in Paddington, Sydney. The opening of the boutique coincides with the brand’s 10th-anniversary celebrations. The store will feature the brand’s complete range of perfumes, body care and home fragrance products along with exclusive limited-edition novelties. Image source: Supplied Founded in 2013 by Almira Armstrong, the Australian brand says it has taken a “bold and unique approach” to fragrance creation.

Boutique 279

Boutique 279

Retail Focus

SEPTEMBER 7, 2023

During summer 2023, Impact Retail were challenged to design & deliver an enviable beauty experience for Elizabeth Arden. And they certainly delivered. Leveraging some of the most vital beauty trends in modern retail, the exclusive pop-up sites within Boots stores have been wonderfully received by peers and consumers alike. Elizabeth Arden’s eponymous founder was a pioneer in the skincare industry, acting as inspiration for many brands in the beauty sector today, which makes this pop-up so

Consumer 162

Consumer Location Marketing 162

Advertisement

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

ATS

Retail TouchPoints

SEPTEMBER 5, 2023

Jason Del Rey is a veteran business journalist who spent a decade at Recode reporting on Amazon , Walmart and how technology is transforming retail. He even brought his findings to the airwaves (so to speak) as host of the podcast, Land of the Giants: The Rise of Amazon. Now he is digging into the evolution of both Amazon and Walmart, and the ongoing battle between the two companies to reign in the commerce realm.

Merchant Services 273

Merchant Services Fulfillment Advertising Accounting 273

Retail Wire

SEPTEMBER 7, 2023

American Eagle Outfitters has raised its annual revenue forecast, mirroring Abercrombie & Fitch, as it anticipates steady demand for its products despite ongoing high inflation. Despite reporting second-quarter revenue in line with expectations, the company’s shares fell around 3% in extended trading, though they have gained over 45% in the quarter.

206

206

Inside Retail

SEPTEMBER 5, 2023

US vegan fast-food chain Mr Charlie’s is opening its first location in Australia – in Redfern, Sydney – during the next few weeks. Dubbed the ‘vegan McDonald’s’, Mr Charlie’s’ store will feature the fast food giant’s signature colours of red and yellow and sell its own version of a Happy Meal – the Frowny. Located on Cope Street next to the Aboriginal Employment Strategy offices, the venue will also offer other plant-based dishes including three different types of burgers, an alt-chicken b

Location 279

Location 279

Retail Focus

SEPTEMBER 6, 2023

P-THREE, the specialist real estate agency and consultancy, has announced high-profile retail and restaurant signings on behalf of Aquila Holdings, the landlord of premium shopping and leisure destination in Chelmsford. Leading the new entrants to join Bond Street is home and body cosmetics company, Rituals , which is set to open a 3,500 sq ft unit in early September.

Outdoor 147

Outdoor Management Shopping Planning 147

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

SEPTEMBER 8, 2023

Just in time for New York Fashion Week, the iconic, now defunct luxury department store Barneys New York has made its return to fashion, albeit not in a way that many of the brand’s devotees would have imagined. Fast fashion retailer Forever 21 has released a limited-edition collection featuring the Barneys brand. On the surface the collaboration might not make much sense, given that Forever 21 and Barneys hail from opposite ends of the fashion spectrum.

Fast Fashion 276

Fast Fashion ATS Fashion Department Stores 276

Retail Wire

SEPTEMBER 7, 2023

Thieves in Spain made off with $500,000 worth of extra virgin olive oil as prices for the liquid gold have surged due to drought and reduced production. The theft, which involved at least 50,000 liters of olive oil stored in a warehouse, prompted an investigation by the country’s Civil Guard. Spain’s olive oil production has.

ATS 202

ATS 202

Inside Retail

SEPTEMBER 3, 2023

Australia’s Labour government will introduce legislation to close “loopholes” in workplace law, a move opposed by employer groups fearing higher costs. Workplace Minister Tony Burke has introduced a bill making it a criminal offence to deliberately underpay workers, with a maximum penalty of 10 years in jail and a maximum fine of $5.0 million.

279

279

Retail Focus

SEPTEMBER 5, 2023

SHEIN and Klarna are excited to be hitting the road together on their immersive ‘In Pink We Trust’ tour bus this September. Stopping off at key shopping destinations across the country including London, Birmingham and Manchester, visitors will be able to experience the world of SHEIN by discovering new knitwear, denim, partywear and accessory collections in the decadent walk-in wardrobe.

Fashion 147

Fashion Accessories Location Shopping 147

Advertisement

Retail TouchPoints

SEPTEMBER 6, 2023

Under Armour has named fashion industry veteran John Varvatos its new Chief Design Officer, effective Sept. 11, 2023. He’ll lead the creative design direction of the company and oversee the design studios in New York, Baltimore and Portland, Ore. After consulting for the company in early 2023, Varvatos is coming on full-time to “work in partnership with our product team to bring apparel, footwear and accessories from concept to commercialization, blending performance and style,” said Stephanie L

Accessories 267

Accessories Apparel Fashion Consumer 267

Retail Wire

SEPTEMBER 7, 2023

Party City’s Chapter 11 bankruptcy plan, aimed at reducing approximately $1 billion in debt, has received approval from a U.S. bankruptcy judge. This plan will transfer all of the equity value to the retailer’s lenders and is expected to strengthen the business, leading to the closure of only a few out of its nearly 800.

Planning 199

Planning ATS 199

Inside Retail

SEPTEMBER 7, 2023

Craft tea retailer The Berry Tea Shop has launched an equity crowdfunding campaign via Birchal as it seeks to scale the business and expand its product portfolio. The money raised will be used primarily to secure a new warehouse, venture into wholesale, scale marketing efforts, and introduce new products – including developing a ready-to-drink range.

Shopping 276

Shopping Wholesale Accessories Marketing 276

Retail Focus

SEPTEMBER 5, 2023

For 25 years Indigo has been its customers’ self-declared “Happy Place”, a community haven of joyful discovery. Today, the company has announced they are taking this concept one step further by opening the doors this fall to a radically different 16,000 ft 2 shopping experience. This new urban concept store at The Well in the King West neighbourhood of Toronto marks an evolution for the brand.

Fashion 147

Fashion Shopping Location Promotions 147

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

Customer Experience

Retail TouchPoints

SEPTEMBER 6, 2023

Earlier this summer, the Estée Lauder Companies (ELC) announced the launch of a new Responsible Store Design Program to advance its progress toward environmental targets. While the company has made significant progress in green chemistry, supply chain, climate, biodiversity and more, this new program will put sustainability at the center of both new and existing retail store designs.

Visual Merchandising 266

Visual Merchandising Consumer Wholesale Management 266

Retail Wire

SEPTEMBER 6, 2023

Panera Bread is simplifying its menu by slashing nearly 50 items in select test market stores, including flatbread pizzas, kids’ meals, the steak and white cheddar sandwich, baked goods, and salads. The move, aimed at providing faster service and streamlining operations, is being tested in less than 3% of Panera’s nationwide bakery-cafes.

Marketing 189

Marketing ATS 189

Inside Retail

SEPTEMBER 7, 2023

With affordability and sustainability remaining top of mind for Australian consumers, an increasing number of individuals are turning to and relying on second-hand products. According to Statista , the second-hand market’s value in Australia exceeded $60 billion in 2022, with 85 percent of Australian households having unused or unwanted items.

Marketing 273

Marketing Consumer Returns Planning 273

Retail Gazette

SEPTEMBER 3, 2023

Tesco workers are being offered body cameras following an increase in violent attacks, according to the grocer’s CEO. Physical assaults at the grocery giant have risen by a third since 2022, Ken Murphy said in The Mail on Sunday , as he called for stricter laws for the perpetrators. Although recent law changes have made attacking a shop employee an “aggravating factor” in convictions, Murphy said he wanted “abuse or violence towards retail workers” to become an offe

Supermarket 143

Supermarket Grocer Shopping ATS 143

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping