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In the early years of online shopping, bricks-and-mortar retailers were terrified about “showrooming” This was the idea that consumers would browse products in stores – touch them, try them on – and then go and buy them cheaply online. But the reality in 2025 is that the reverse is happening in Australia. According to recent Publicis Sapient research while online is growing as a source of sales, the majority of sales (86 per cent) still result from stores.
US tariff changes can throw off your costs and squeeze your margins. Dont wait for policy shifts and focus on what you can control. This guide provides a practical framework on how to limit exposure to tariff-induced uncertainty and keep your core operations solid. 1. Spot weak links in your supply chain A robust supply chain is your first line of defense.
Youve poured your heart into creating a product. Say, a handmade candle or a trendy snack bar, and its finally ready to hit the shelves. Youre excited to see it in customers hands, but then the first shipment arrives at their doors. The boxes are crushed, the labels are smudged, or worse, the product inside is broken. Suddenly, your dream launch turns into a flood of complaints, and all that hard work feels wasted.
While many entrepreneurs dream of their products dancing beneath the fluorescent lights of a national chain, the reality behind those dreams often carries a cost. Hidden among the towering pallets and pristine endcaps are pitfalls that few discuss: slotting fees that siphon margins, chargebacks that gnaw at profits, and a glacial approval process designed less for innovation than for inertia.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Furniture and Homewares revenue increased by 22 percent year-on-year. Gifts, Gadgets & Gaming saw a 65 percent revenue rise per domain. Jewellery mobile orders comprised 81 percent of total purchases. Health, Beauty & Cosmetics revenue declined by 19 percent. Mothers Day 2025 has highlighted a significant shift in UK consumer behaviour, with a clear move towards thoughtful and enduring gifts.
Look around. Smartphones are practically an extension of our hands. Were bombarded by thousands of digital messages daily, and cutting through the noise has never been more challenging. Yet despite the digital deluge, one channel continues to surprise marketers with its ability to connect, resonate and engage. You guessed it, mail. Combine it with the precision and scale of digital and youve got a recipe for audience engagement thats as powerful as it is personal.
Concerns over increased workplace regulation have been voiced by The Australian Chamber of Commerce and Industry (ACCI) , Council of Small Business Organisations Australia (Cosboa) and Australian Retailers Association (ARA). The three industry groups issued a joint statement after Prime Minister Anthony Albanese vowed to protect penalty rates through new legislation if his government is re-elected.
Concerns over increased workplace regulation have been voiced by The Australian Chamber of Commerce and Industry (ACCI) , Council of Small Business Organisations Australia (Cosboa) and Australian Retailers Association (ARA). The three industry groups issued a joint statement after Prime Minister Anthony Albanese vowed to protect penalty rates through new legislation if his government is re-elected.
Barbara Chapman FBDS -BDS Director & Vice Chair – insta@babscreates Who are The British Display Society I hear you ask? Well then let me explain. I myself am a Director and Vice Chair of the society and although we have been established for over sixty years, our aims have never deviated during that time… We are a charity organisation who are deeply passionate about driving the future of this amazing Creative and Visual industry.
Hobbycraft owner Modella Capital is planning a significant restructuring that could see the closure of several stores and the loss of up to 250 jobs. The private investment firm is gearing up to launch a company voluntary arrangement (CVA) at the retailer as soon as on Wednesday, Sky News reported. Sources close to the plans claimed that nine of the chain’s stores would be axed, with the loss of around 100 jobs, while 18 more would stay open if negotiations with landlords regarding rent cu
BOXHALL City, the new elevated food hall concept from BOXPARK, is now open to the public. The heritage venue opposite Liverpool Street station is home to 13 exciting dining experiences, as well as two bars with a curated wine, cocktail and mindful drinks offer and live entertainment. The food hall also features a chef residency space for established and emerging talent to host exciting menu concepts, called Kitchen No. 8.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Target has partnered with Kate Spade New York to create an extensive limited-time collection of more than 300 fashion, home and entertaining products. Launching April 12, more than half the collection will be priced at $15 or less, with prices starting at $5. The Kate Spade New York x Target collection includes womens, kids and baby apparel with extended sizing and adaptive styles, handbags, home accessories and party essentials like dcor, stationery and more.
Woolworths recorded a 3.6 per cent rise in total revenue of $13.952 billion in the third quarter of this year, up from $12.597 billion during the same period last year. Total Australian food division sales increased 3.6 per cent to $13.051 billion. Discount department store division Big W saw sales slip 1.5 per cent to $986 million, while its e-commerce sales grew by 4.3 per cent to $87 million, suggesting lower foot traffic. “Clothing remains a challenge [to Big W] with Q3 growth reliant
Regarding marketing and selling products to consumers, product imagery is unquestionably one of the most important selling points. When considering the prevalence and dominance of e-commerce and digital shopping channels, traditional brick-and-mortar retail stores may question where this leaves them. There is an argument to be made regarding the benefits of seeing physical products up close and testing them in action, which e-commerce does not offer.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Deliveroo has launched a new white label solution, named Deliveroo Express, designed for grocers and retailers in the UK and Ireland, enabling them to offer rapid, on-demand delivery through their own online channels. The service marks a major expansion of the delivery giant’s grocery offering, which now accounts for 16% of the companys gross transaction value (GTV), following strong double-digit growth.
Join Cisco at RSAC 2025 where well be demonstrating new capabilities in Industrial Threat Defense, including smarter OT vulnerability prioritization, adaptive zone segmentation using firewalls, and unified IT/OT threat detection to secure industrial networks with Splunk.
Michaels is stepping into the gap left by the recent demise of Party City with plans to add 500 new party supply products, additional balloon options and enhancements to its in-store events. The party supplies assortment enlargement, both in stores and online, will begin in August 2025. The 300+ new balloon options include premade balloon bouquets, including graduation arrangements, along with all the accessories needed to complete a balloon display such as weight stands, ribbon and helium tanks
Melanie Remai is set to take over as CEO of Cue Clothing and its brand Veronika Maine, which the Levis family recently sold to British asset manager Hilco Capital. Remai, former GM of Country Road Group’s Trenery brand, will take over from Simon Schofield in August as part of the deal. The Cue and Veronika Maine brands are synonymous with iconic Australian design and quality clothing.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Fashion brand MS Mode is equipping its 185 stores in the Benelux countries, France and Spain with a new inventory management system based on RFID technology. Technology company, Nedap , is providing all 185 MS Mode stores with its inventory management platform !D Cloud. It is the largest roll-out of RFID technology in the Benelux to date. For MS Mode, RFID plays an important part in improving stock management and reliability.
A hacking group called Scattered Spider has been named in connection with the ongoing M&S cyberattack. The hackers carried out a ransomware attack on M&S’s IT network, according to an unverified report from cybersecurity website Bleeping Computer. Criminal gangs can typically demand for up to 10m to reinstate access, industry sources have indicated.
Who Believes In Angels? Stories From The Edge Of Creation featuring Elton John, Brandi Carlile, Bernie Taupin and Andrew Watt is a candid, 30-min film series capturing thousands of hours of raw footage and ultimately documenting the album's entire creation. Offering fans an unprecedented, searingly honest insight into the emotionally turbulent creative process - breakdowns, breakthroughs, tears, torn up lyric sheets and all.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
With the help of AI, the shopping experience on the Etsy app has been reimagined to offer a more inspiring, personalized shopping experience. Too often, shopping online feels like dj vu , said Nick Daniel, Chief Product Officer at Etsy in a blog post. Weve all been there youre searching for a shirt or a lamp and suddenly you find yourself sorting through nearly identical items across the internet that blur into a sea of sameness.
With the power to unlock revenue growth beyond sales, retail media is rapidly evolving into a multi-billion-dollar sector. The monetisation of retail assets has come a long way since department stores like Myer and David Jones first sold physical space within their stores. Starting with catalogues and evolving into multiplatform media offerings, Woolworths and Coles have become Australias early pioneers in the space.
Three top stores have signed up to long-term stays in a big boost for Lincolns Waterside centre. H&M, Next and The Body Shop have all said they see a successful future at Waterside and want to be part of the centre for years to come. Fashion and homeware retailer H&M has said yes to a further 15 years at Waterside and is also investing in a major revamp to give the centres biggest store an exciting new look, feel and customer experience.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Poundland has restructured its leadership team under new boss Barry Williams as part of his efforts to turnaround the struggling retailer. Around a dozen senior team leaders in the discount chain’s digital, commercial, buying and retail teams left the business earlier this month, Retail Gazette has learnt. Among those impacted by the job cuts include director of digital Tom Hill, head of digital loyalty and engagement Emma Collins, head of labour and productivity Steve Young and head of re
Visa invites towns across the UK to showcase their success stories for the third year ofLets Celebrate Towns. Six winning towns will each receive 20,000 to fund an approved local community initiative. Local authorities and community groups are encouraged to enter, with towns recognised at a ceremony in July. Visa, a leader in digital payments, has partnered with the British Retail Consortium (BRC) for the third year of Lets Celebrate Towns a nationwide initiative designed to spotlight areas of
GoodwillFinds.com , the online marketplace operated as an affiliate of Goodwill Industries , appears to have ceased operations. A message on the platforms homepage states that the site has stopped accepting orders as of March 28, and redirects customers to the auction-style resale site ShopGoodwill.com. Complicated Competitive Dynamics GoodwillFinds.com was launched in October 2022 in a bid by the 120 -year-old thrift store chain to grab a larger piece of the growing online resale market.
Yarn’n, a First Nations-owned e-commerce brand and maker of environmentally conscious toilet rolls, has clinched an exclusive partnership with supermarket giant Woolworths as it continues to scale its ethical, sustainable and socially conscious business model. With a strong commitment to reducing environmental impact and directing a substantial profit share to the Yalari Foundation, Yarnn is transforming how consumers think about everyday essentials.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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