Thu.Nov 16, 2023

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Digital Shelf Analytics: 9 Real-World Use Cases for Pricing Data

Wiser

Wiser Solutions’ Digital Shelf Intelligence (DSI) serves as a powerful tool for brand manufacturers navigating the dynamic landscape of eCommerce. This product offers a wealth of actionable insights, arming businesses with the necessary data to make informed decisions and stay competitive. One of its standout features is its capacity to provide competitive pricing and promotions intelligence.

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Accent Group’s sales remain weak in first 19 weeks of FY24

Inside Retail

Accent Group’s sales in the first 19 weeks of FY24 remained flat but the fashion and footwear company is still on track to open 70 new stores in the first half of the fiscal year. The company said that its owned retail sales went up 2.1 per cent while like-for-like sales declined 2 per cent. “Retail sales for the first 19 weeks have continued to be broadly in line with the -1.8 per cent like-for-like experienced in the first seven weeks.

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Lego Group Holiday Windows Inspire Transatlantic Digital Snowball Fight

Retail TouchPoints

For its holiday windows in New York and London, the Lego Group has deployed interactive technology that allows visitors to have a digital snowball fight with their peers across the pond. Families visiting the Lego store on New York City’s 5th Avenue and the store in London’s Leicester Square can participate in the big Lego Snow Throw, which will be live throughout the holiday season.

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Burberry expects to miss FY24’s revenue target due to weak demand

Inside Retail

British fashion house Burberry is likely to miss its annual revenue forecast for FY24 as global luxury demand weakens, the company said in its latest report. Comparable store sales for the second quarter were up 1 per cent, a sharp drop compared to the 18 per cent increase in the first quarter. The modest growth was influenced by the 10 per cent drop in sales in the Americas.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How Food Retailers Can Build Their Brands with Healthier Own-Label Ranges

Retail TouchPoints

The perception or image of private-label brands has evolved — from being seen as a cheaper or lower-quality alternative to now being viewed as credible products, even outperforming national brands. One in four products sold in the U.S. is now private-label, and a new high for private-label brands was reached in 2022, with sales across retail channels reaching $228.6 billion.

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“Sold out within the hour”: Inside MCoBeauty’s 48-hour pop-up store

Inside Retail

Australian luxe-for-less beauty brand MCoBeauty has launched its first major physical space in Australia, but there’s a catch: it’s only open for 48 hours. The MCoBeauty ‘House of Beauty’, found on Sydney’s Oxford Street, opened to media on Friday, 17 November, and will usher approximately 1,500 ticket-holding fans through its doors on Saturday, 18 November.

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Bed Bath & Beyond’s rocky year: Can a new CEO lead it back to growth?

Inside Retail

When Bed Bath & Beyond filed for Chapter 11 bankruptcy in April, the future of the 52-year-old home goods retailer seemed uncertain. But shortly after the company’s announcement , it was acquired by Overstock.com, an online home goods and decor retailer, in a bidding war in June for US$21.5 million (A$33.2 million). With the acquisition, Overstock.com obtained Bed Bath & Beyond’s name, intellectual property, and digital assets.

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FTC Warns Trade Groups and Influencers To Disclose Aspartame and Sugar Promotions

Retail Wire

The FTC has sent out warning letters to two trade associations for not adequately disclosing influencer promotions of aspartame and sugar.

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Crate & Barrel Opens New NYC Flagship with Virtual Counterpart

Retail TouchPoints

Crate & Barrel has opened the doors of its new New York City flagship in a historic building in the Flatiron district. Serving as the brand’s first-ever immersive design store, the location features a two-level “Design Desk” staffed by design professionals, a Crate & Kids shop-in-shop and a range of services, including floral arrangements and monogramming.

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Microsoft Copilot Replaces AI Bing Chat To Compete With ChatGPT

Retail Wire

Microsoft is rebranding its ChatGPT-inspired AI chat interface, Bing Chat, to Microsoft Copilot.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Google Helps Shoppers Find the Perfect Gift with Generative AI 

Retail TouchPoints

Earlier this month, Google debuted a slate of tools to help bargain-hunters find what they need this holiday season. Now the company is bringing generative AI into the mix as it continues to look for new ways to serve gift-givers this season. New enhancements to Google’s AI-powered search tool, Search Generative Experience (SGE) , will help users find the perfect gift no matter how specific their query.

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McDonald’s Brings Back the McRib to Select Locations

Retail Wire

The saucy pork sandwich has returned to selected restaurants after going on a farewell tour in 2022.

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New Pottery Barn Mobile App Features Free Design Help and Virtual Previews

Retail TouchPoints

Pottery Barn has introduced a new mobile app for iOS that allows users to get free real-time help from a Design Crew associate as well as make in-store, in-home or virtual appointments for design consultations. The app also lets customers use their iPhone cameras to preview how products will look in their homes and improves the process for setting up and tracking gift registries.

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The webinar tackling sustainability in retail and why it matters

Retail Focus

In an era when climate change, industrial waste, energy consumption, and sustainability are at the forefront of our concerns, Shoplight, a Certified B Corp, has announced a webinar that delves into the innovative world of bioplastics and their potential to revolutionise the retail lighting industry. Being established members of the retail lighting industry, Shoplight understands the environmental impact of using aluminium in lighting products and the carbon miles generated from transporting t

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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5 Coach Stores Deploy AR-Powered Try-On Tech for Holiday Campaign

Retail TouchPoints

At Coach locations in Boston, Atlanta, Miami, Toronto and Austin, Texas, visitors can see how they’d look sporting the luxury brand’s products, accompanied by holiday-themed imagery including a pearlescent ribbon and animated snowmen. The AR solution from ZERO10 will be live at the five storefronts through Jan. 1, 2024 and will feature digital re-creations of these Coach holiday styles: Sequin Penn in dark magenta and black; Metallic Star Bag in silver; Glovetanned Leather Tabby Shoulder Bag 26

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Chick-fil-A Introduces Drone Delivery in Brandon, Florida

Retail Wire

Chick-fil-A orders in Brandon, Florida, have gained flight, but it will be drones and not birds coming your way.

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Alibaba records “solid quarter” with revenue growing across segments

Inside Retail

Alibaba Group saw its revenue increase 9 per cent year over year to US$30.81 billion for the quarter ended September 30. The company’s operating income soared 34 per cent to $4.603 billion, with adjusted EBITA up 18 per cent to $5.872 billion. Taobao and Tmall Group’s revenue was up 4 per cent to $13.385 billion, as content and price-competitive strategy drove organic growth of users and order volume increased.

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LEGO Announces 2,540-Piece Orient Express Ideas Set

Retail Wire

Just in time for the holiday season, LEGO has come out with one of its most detailed new train sets ever.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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‘Snackrifice’: Aussies cut back on indulgences amid rising cost of living

Inside Retail

The rising cost of living in Australia is causing a major shift in consumer shopping habits, according to the latest research from the Product of the Year Awards (POY), with more shoppers opting for home-brand products and cutting back on small indulgences like snacks and premium desserts. NielsenIQ research conducted for Product of the Year found that 86 per cent of shoppers use cost-saving techniques in their weekly budget, with three out of five “snackrificing” foods like chocolat

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HMV to reopen iconic Oxford Street flagship next week

Retail Gazette

HMV has confirmed that it will open the doors to its flagship at 363 Oxford Street on 24 November, after a four-year absence. The location was the very first HMV store when it opened in 1921 and over the decades has hosted performances and signings from some of the world’s biggest bands and singers, including Kylie Minogue, Blur, and The Spice Girls.

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Too much tech? How to combat digital overload in your workday

Inside Retail

If you’ve ever spent a sustained period detached from your digital device, you’ll know the joy and clarity it produces. New ideas emerge. Your brain feels genuinely rested. Too much tech in our working day can negatively impact our mental health and well-being. A report for the European Parliament reviewed 22 prior studies on the impacts of digital technologies in the workplace and highlighted the impact of what’s called ‘technostress’ The report found that working

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Amazon Will Sell Cars in 2024, Starting With Hyundai

Retail Wire

Imagine if you could get Amazon Prime delivery when you buy your next Hyundai car.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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How Singaporean designers translate their cultural heritage into fashion

Inside Retail

In the heart of Singapore’s bustling fashion scene, the Singapore Fashion Council (SFC), has once again taken centre stage with its latest ‘Singapore Stories’ designer showcase. Held in October, the industry event showcased the timeless elegance of the traditional kebaya, unleashing over 30 innovative reinterpretations of this iconic garment.

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Spotify Partners With Google Cloud for Podcasts and Audiobooks

Retail Wire

Spotify plans to utilize Google Cloud's AI tools for its audio content.

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Thankyou co-founder Daniel Flynn on balancing ‘work-life tension’

Inside Retail

Purpose-driven personal care brand Thankyou has undergone a massive shift in recent years , but its co-founder, Daniel Flynn, has remained steadfast. From the early days of door-to-door selling to reshaping the brands’ charitable focus across the world , Flynn has been there every step of the way. Here, he speaks about his journey with the brand, his ‘blue sky’ focus, and why saying no can sometimes be more valuable.

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LOOKFANTASTIC Debuts First-Ever Christmas Pop-Up in London

365 Retail

LOOKFANTASTIC , a prominent beauty retailer, has announced the launch of its first-ever Christmas pop-up event in London, titled the LOOKFANTASTIC House of Beauty. Scheduled to be hosted at 189 Piccadilly Townhouse from 29th November to 3rd December, this event is positioned in the heart of the city, aiming to attract a wide range of beauty enthusiasts.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Retail appointments of the week: Puma, Nike, Tory Burch

Inside Retail

Puma appoints Daniel Pustina to head its Oceania business By Celene Ignacio Sports apparel retailer Puma has appointed Daniel Pustina as the GM of its Oceania business, effective January 2 next year. Pustina will succeed Daniel Gutstein, who is stepping down from his position at the end of December. “This is an incredible opportunity to join the Oceania team, working in an area that has such a passionate sport following and culture.

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The 2025 Toyota Camry Is Becoming 100% Hybrid

Retail Wire

The Toyota Camry will be solely available as a hybrid starting in 2025.

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Ready, set, BFCM: five winning strategies you can implement right now

Inside Retail

As the annual Black Friday Cyber Monday (BFCM) shopping season nears, it’s not too late to review strategies to optimise sales during this key annual retail festival. A recent report from Klaviyo and Qualtrics shows that despite current economic challenges, 52 per cent plan to spend the same amount online this upcoming BFCM than they did last year – and 15 per cent plan to spend more.

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Iceland expands £1 price freeze offer to over 1,000 products

Retail Gazette

Iceland has expanded its £1 or less price freeze initiative to more than 1,000 of its value range products. The supermarket chain has doubled the number of items included in the offer, which runs throughout 2023, as part of its ongoing support to help customers amid the cost-of-living crisis. Customers can now purchase hundreds of the grocer’s “easy tea solutions”, such as own-brand chicken nuggets, spaghetti bolognese and pepperoni pizza subs for £1.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio