Thu.Nov 16, 2023

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Digital Shelf Analytics: 9 Real-World Use Cases for Pricing Data

Wiser

Wiser Solutions’ Digital Shelf Intelligence (DSI) serves as a powerful tool for brand manufacturers navigating the dynamic landscape of eCommerce. This product offers a wealth of actionable insights, arming businesses with the necessary data to make informed decisions and stay competitive. One of its standout features is its capacity to provide competitive pricing and promotions intelligence.

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Lego Group Holiday Windows Inspire Transatlantic Digital Snowball Fight

Retail TouchPoints

For its holiday windows in New York and London, the Lego Group has deployed interactive technology that allows visitors to have a digital snowball fight with their peers across the pond. Families visiting the Lego store on New York City’s 5th Avenue and the store in London’s Leicester Square can participate in the big Lego Snow Throw, which will be live throughout the holiday season.

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Accent Group’s sales remain weak in first 19 weeks of FY24

Inside Retail

Accent Group’s sales in the first 19 weeks of FY24 remained flat but the fashion and footwear company is still on track to open 70 new stores in the first half of the fiscal year. The company said that its owned retail sales went up 2.1 per cent while like-for-like sales declined 2 per cent. “Retail sales for the first 19 weeks have continued to be broadly in line with the -1.8 per cent like-for-like experienced in the first seven weeks.

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How Food Retailers Can Build Their Brands with Healthier Own-Label Ranges

Retail TouchPoints

The perception or image of private-label brands has evolved — from being seen as a cheaper or lower-quality alternative to now being viewed as credible products, even outperforming national brands. One in four products sold in the U.S. is now private-label, and a new high for private-label brands was reached in 2022, with sales across retail channels reaching $228.6 billion.

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Protect Your Businesss Online Reputation with These Expert Tips

In today's digital world, your online reputation can make or break your business. Protecting it requires proactive strategies, from monitoring customer reviews and social media mentions to responding professionally and showcasing positive feedback. This guide will help you establish a strong online presence, address negative comments effectively, and leverage SEO to highlight your best qualities.

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Microsoft Copilot Replaces AI Bing Chat To Compete With ChatGPT

Retail Wire

Microsoft is rebranding its ChatGPT-inspired AI chat interface, Bing Chat, to Microsoft Copilot.

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Google Helps Shoppers Find the Perfect Gift with Generative AI 

Retail TouchPoints

Earlier this month, Google debuted a slate of tools to help bargain-hunters find what they need this holiday season. Now the company is bringing generative AI into the mix as it continues to look for new ways to serve gift-givers this season. New enhancements to Google’s AI-powered search tool, Search Generative Experience (SGE) , will help users find the perfect gift no matter how specific their query.

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Burberry expects to miss FY24’s revenue target due to weak demand

Inside Retail

British fashion house Burberry is likely to miss its annual revenue forecast for FY24 as global luxury demand weakens, the company said in its latest report. Comparable store sales for the second quarter were up 1 per cent, a sharp drop compared to the 18 per cent increase in the first quarter. The modest growth was influenced by the 10 per cent drop in sales in the Americas.

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Alibaba Cancels Cloud Group Spinoff, Blames U.S. Chip Export Restrictions

Retail TouchPoints

Alibaba Group has nixed plans to spin off its Cloud Intelligence Group as a separate company, citing recently expanded U.S. export controls designed to “further restrict the export to China of advanced computing chips and semiconductor manufacturing equipment,” according to a statement discussing Alibaba’s Q3 financial results. Alibaba had announced its plans to divide the company into six operating groups in March 2023.

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“Sold out within the hour”: Inside MCoBeauty’s 48-hour pop-up store

Inside Retail

Australian luxe-for-less beauty brand MCoBeauty has launched its first major physical space in Australia, but there’s a catch: it’s only open for 48 hours. The MCoBeauty ‘House of Beauty’, found on Sydney’s Oxford Street, opened to media on Friday, 17 November, and will usher approximately 1,500 ticket-holding fans through its doors on Saturday, 18 November.

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Crate & Barrel Opens New NYC Flagship with Virtual Counterpart

Retail TouchPoints

Crate & Barrel has opened the doors of its new New York City flagship in a historic building in the Flatiron district. Serving as the brand’s first-ever immersive design store, the location features a two-level “Design Desk” staffed by design professionals, a Crate & Kids shop-in-shop and a range of services, including floral arrangements and monogramming.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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McDonald’s Brings Back the McRib to Select Locations

Retail Wire

The saucy pork sandwich has returned to selected restaurants after going on a farewell tour in 2022.

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Bed Bath & Beyond’s rocky year: Can a new CEO lead it back to growth?

Inside Retail

When Bed Bath & Beyond filed for Chapter 11 bankruptcy in April, the future of the 52-year-old home goods retailer seemed uncertain. But shortly after the company’s announcement , it was acquired by Overstock.com, an online home goods and decor retailer, in a bidding war in June for US$21.5 million (A$33.2 million). With the acquisition, Overstock.com obtained Bed Bath & Beyond’s name, intellectual property, and digital assets.

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Chick-fil-A Introduces Drone Delivery in Brandon, Florida

Retail Wire

Chick-fil-A orders in Brandon, Florida, have gained flight, but it will be drones and not birds coming your way.

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New Pottery Barn Mobile App Features Free Design Help and Virtual Previews

Retail TouchPoints

Pottery Barn has introduced a new mobile app for iOS that allows users to get free real-time help from a Design Crew associate as well as make in-store, in-home or virtual appointments for design consultations. The app also lets customers use their iPhone cameras to preview how products will look in their homes and improves the process for setting up and tracking gift registries.

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5 Tips to Build a Strong Web Presence for Your Small Business

Creating a solid web presence is crucial for small business success in today's digital world. This blog covers five essential tips to help you build and strengthen your online presence. Learn how to create a professional website, optimize it for search engines, and leverage social media to engage with your audience. We'll also guide you on the importance of local listings and how to maintain a consistent brand across all platforms.

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The webinar tackling sustainability in retail and why it matters

Retail Focus

In an era when climate change, industrial waste, energy consumption, and sustainability are at the forefront of our concerns, Shoplight, a Certified B Corp, has announced a webinar that delves into the innovative world of bioplastics and their potential to revolutionise the retail lighting industry. Being established members of the retail lighting industry, Shoplight understands the environmental impact of using aluminium in lighting products and the carbon miles generated from transporting t

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5 Coach Stores Deploy AR-Powered Try-On Tech for Holiday Campaign

Retail TouchPoints

At Coach locations in Boston, Atlanta, Miami, Toronto and Austin, Texas, visitors can see how they’d look sporting the luxury brand’s products, accompanied by holiday-themed imagery including a pearlescent ribbon and animated snowmen. The AR solution from ZERO10 will be live at the five storefronts through Jan. 1, 2024 and will feature digital re-creations of these Coach holiday styles: Sequin Penn in dark magenta and black; Metallic Star Bag in silver; Glovetanned Leather Tabby Shoulder Bag 26

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Shoppers to spend $130B Thanksgiving weekend: ICSC

Retail Dive

Consumers expect to find higher prices this holiday season and are conducting research to get the best deals, according to a new survey.

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Alibaba records “solid quarter” with revenue growing across segments

Inside Retail

Alibaba Group saw its revenue increase 9 per cent year over year to US$30.81 billion for the quarter ended September 30. The company’s operating income soared 34 per cent to $4.603 billion, with adjusted EBITA up 18 per cent to $5.872 billion. Taobao and Tmall Group’s revenue was up 4 per cent to $13.385 billion, as content and price-competitive strategy drove organic growth of users and order volume increased.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Spotify Partners With Google Cloud for Podcasts and Audiobooks

Retail Wire

Spotify plans to utilize Google Cloud's AI tools for its audio content.

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‘Snackrifice’: Aussies cut back on indulgences amid rising cost of living

Inside Retail

The rising cost of living in Australia is causing a major shift in consumer shopping habits, according to the latest research from the Product of the Year Awards (POY), with more shoppers opting for home-brand products and cutting back on small indulgences like snacks and premium desserts. NielsenIQ research conducted for Product of the Year found that 86 per cent of shoppers use cost-saving techniques in their weekly budget, with three out of five “snackrificing” foods like chocolat

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LEGO Announces 2,540-Piece Orient Express Ideas Set

Retail Wire

Just in time for the holiday season, LEGO has come out with one of its most detailed new train sets ever.

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Too much tech? How to combat digital overload in your workday

Inside Retail

If you’ve ever spent a sustained period detached from your digital device, you’ll know the joy and clarity it produces. New ideas emerge. Your brain feels genuinely rested. Too much tech in our working day can negatively impact our mental health and well-being. A report for the European Parliament reviewed 22 prior studies on the impacts of digital technologies in the workplace and highlighted the impact of what’s called ‘technostress’ The report found that working

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Boost Your Website Traffic with These Proven Strategies

Driving traffic to your website is key to growing your business online. In this blog, we explore proven strategies to attract more visitors and boost engagement. Learn how to optimize your site for search engines, leverage social media, and create compelling content that resonates with your audience. We’ll also cover the importance of email marketing, online advertising, and analyzing your traffic to refine your approach.

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Amazon Will Sell Cars in 2024, Starting With Hyundai

Retail Wire

Imagine if you could get Amazon Prime delivery when you buy your next Hyundai car.

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How Singaporean designers translate their cultural heritage into fashion

Inside Retail

In the heart of Singapore’s bustling fashion scene, the Singapore Fashion Council (SFC), has once again taken centre stage with its latest ‘Singapore Stories’ designer showcase. Held in October, the industry event showcased the timeless elegance of the traditional kebaya, unleashing over 30 innovative reinterpretations of this iconic garment.

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The 2025 Toyota Camry Is Becoming 100% Hybrid

Retail Wire

The Toyota Camry will be solely available as a hybrid starting in 2025.

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Thankyou co-founder Daniel Flynn on balancing ‘work-life tension’

Inside Retail

Purpose-driven personal care brand Thankyou has undergone a massive shift in recent years , but its co-founder, Daniel Flynn, has remained steadfast. From the early days of door-to-door selling to reshaping the brands’ charitable focus across the world , Flynn has been there every step of the way. Here, he speaks about his journey with the brand, his ‘blue sky’ focus, and why saying no can sometimes be more valuable.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Macy’s defies expectations in Q3 as margins improve

Retail Dive

Sales fell and profits plummeted as customers remain cautious about spending, but the department store's report wasn’t as bad as many feared.

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Retail appointments of the week: Puma, Nike, Tory Burch

Inside Retail

Puma appoints Daniel Pustina to head its Oceania business By Celene Ignacio Sports apparel retailer Puma has appointed Daniel Pustina as the GM of its Oceania business, effective January 2 next year. Pustina will succeed Daniel Gutstein, who is stepping down from his position at the end of December. “This is an incredible opportunity to join the Oceania team, working in an area that has such a passionate sport following and culture.

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HMV to reopen iconic Oxford Street flagship next week

Retail Gazette

HMV has confirmed that it will open the doors to its flagship at 363 Oxford Street on 24 November, after a four-year absence. The location was the very first HMV store when it opened in 1921 and over the decades has hosted performances and signings from some of the world’s biggest bands and singers, including Kylie Minogue, Blur, and The Spice Girls.

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Ready, set, BFCM: five winning strategies you can implement right now

Inside Retail

As the annual Black Friday Cyber Monday (BFCM) shopping season nears, it’s not too late to review strategies to optimise sales during this key annual retail festival. A recent report from Klaviyo and Qualtrics shows that despite current economic challenges, 52 per cent plan to spend the same amount online this upcoming BFCM than they did last year – and 15 per cent plan to spend more.

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The Evolving Retailer's Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever