Wiser
NOVEMBER 16, 2023
Wiser Solutions’ Digital Shelf Intelligence (DSI) serves as a powerful tool for brand manufacturers navigating the dynamic landscape of eCommerce. This product offers a wealth of actionable insights, arming businesses with the necessary data to make informed decisions and stay competitive. One of its standout features is its capacity to provide competitive pricing and promotions intelligence.
Retail TouchPoints
NOVEMBER 16, 2023
For its holiday windows in New York and London, the Lego Group has deployed interactive technology that allows visitors to have a digital snowball fight with their peers across the pond. Families visiting the Lego store on New York City’s 5th Avenue and the store in London’s Leicester Square can participate in the big Lego Snow Throw, which will be live throughout the holiday season.
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Inside Retail
NOVEMBER 16, 2023
Accent Group’s sales in the first 19 weeks of FY24 remained flat but the fashion and footwear company is still on track to open 70 new stores in the first half of the fiscal year. The company said that its owned retail sales went up 2.1 per cent while like-for-like sales declined 2 per cent. “Retail sales for the first 19 weeks have continued to be broadly in line with the -1.8 per cent like-for-like experienced in the first seven weeks.
Retail TouchPoints
NOVEMBER 16, 2023
The perception or image of private-label brands has evolved — from being seen as a cheaper or lower-quality alternative to now being viewed as credible products, even outperforming national brands. One in four products sold in the U.S. is now private-label, and a new high for private-label brands was reached in 2022, with sales across retail channels reaching $228.6 billion.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail Wire
NOVEMBER 16, 2023
Microsoft is rebranding its ChatGPT-inspired AI chat interface, Bing Chat, to Microsoft Copilot.
Retail TouchPoints
NOVEMBER 16, 2023
Earlier this month, Google debuted a slate of tools to help bargain-hunters find what they need this holiday season. Now the company is bringing generative AI into the mix as it continues to look for new ways to serve gift-givers this season. New enhancements to Google’s AI-powered search tool, Search Generative Experience (SGE) , will help users find the perfect gift no matter how specific their query.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
NOVEMBER 16, 2023
Alibaba Group has nixed plans to spin off its Cloud Intelligence Group as a separate company, citing recently expanded U.S. export controls designed to “further restrict the export to China of advanced computing chips and semiconductor manufacturing equipment,” according to a statement discussing Alibaba’s Q3 financial results. Alibaba had announced its plans to divide the company into six operating groups in March 2023.
Inside Retail
NOVEMBER 16, 2023
British fashion house Burberry is likely to miss its annual revenue forecast for FY24 as global luxury demand weakens, the company said in its latest report. Comparable store sales for the second quarter were up 1 per cent, a sharp drop compared to the 18 per cent increase in the first quarter. The modest growth was influenced by the 10 per cent drop in sales in the Americas.
Retail TouchPoints
NOVEMBER 16, 2023
Crate & Barrel has opened the doors of its new New York City flagship in a historic building in the Flatiron district. Serving as the brand’s first-ever immersive design store, the location features a two-level “Design Desk” staffed by design professionals, a Crate & Kids shop-in-shop and a range of services, including floral arrangements and monogramming.
Inside Retail
NOVEMBER 16, 2023
Australian luxe-for-less beauty brand MCoBeauty has launched its first major physical space in Australia, but there’s a catch: it’s only open for 48 hours. The MCoBeauty ‘House of Beauty’, found on Sydney’s Oxford Street, opened to media on Friday, 17 November, and will usher approximately 1,500 ticket-holding fans through its doors on Saturday, 18 November.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Wire
NOVEMBER 16, 2023
The saucy pork sandwich has returned to selected restaurants after going on a farewell tour in 2022.
Inside Retail
NOVEMBER 16, 2023
When Bed Bath & Beyond filed for Chapter 11 bankruptcy in April, the future of the 52-year-old home goods retailer seemed uncertain. But shortly after the company’s announcement , it was acquired by Overstock.com, an online home goods and decor retailer, in a bidding war in June for US$21.5 million (A$33.2 million). With the acquisition, Overstock.com obtained Bed Bath & Beyond’s name, intellectual property, and digital assets.
Retail Wire
NOVEMBER 16, 2023
Chick-fil-A orders in Brandon, Florida, have gained flight, but it will be drones and not birds coming your way.
Retail TouchPoints
NOVEMBER 16, 2023
Pottery Barn has introduced a new mobile app for iOS that allows users to get free real-time help from a Design Crew associate as well as make in-store, in-home or virtual appointments for design consultations. The app also lets customers use their iPhone cameras to preview how products will look in their homes and improves the process for setting up and tracking gift registries.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Focus
NOVEMBER 16, 2023
In an era when climate change, industrial waste, energy consumption, and sustainability are at the forefront of our concerns, Shoplight, a Certified B Corp, has announced a webinar that delves into the innovative world of bioplastics and their potential to revolutionise the retail lighting industry. Being established members of the retail lighting industry, Shoplight understands the environmental impact of using aluminium in lighting products and the carbon miles generated from transporting t
Retail TouchPoints
NOVEMBER 16, 2023
At Coach locations in Boston, Atlanta, Miami, Toronto and Austin, Texas, visitors can see how they’d look sporting the luxury brand’s products, accompanied by holiday-themed imagery including a pearlescent ribbon and animated snowmen. The AR solution from ZERO10 will be live at the five storefronts through Jan. 1, 2024 and will feature digital re-creations of these Coach holiday styles: Sequin Penn in dark magenta and black; Metallic Star Bag in silver; Glovetanned Leather Tabby Shoulder Bag 26
Retail Dive
NOVEMBER 16, 2023
Consumers expect to find higher prices this holiday season and are conducting research to get the best deals, according to a new survey.
Inside Retail
NOVEMBER 16, 2023
Alibaba Group saw its revenue increase 9 per cent year over year to US$30.81 billion for the quarter ended September 30. The company’s operating income soared 34 per cent to $4.603 billion, with adjusted EBITA up 18 per cent to $5.872 billion. Taobao and Tmall Group’s revenue was up 4 per cent to $13.385 billion, as content and price-competitive strategy drove organic growth of users and order volume increased.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Wire
NOVEMBER 16, 2023
Spotify plans to utilize Google Cloud's AI tools for its audio content.
Inside Retail
NOVEMBER 16, 2023
The rising cost of living in Australia is causing a major shift in consumer shopping habits, according to the latest research from the Product of the Year Awards (POY), with more shoppers opting for home-brand products and cutting back on small indulgences like snacks and premium desserts. NielsenIQ research conducted for Product of the Year found that 86 per cent of shoppers use cost-saving techniques in their weekly budget, with three out of five “snackrificing” foods like chocolat
Retail Wire
NOVEMBER 16, 2023
Just in time for the holiday season, LEGO has come out with one of its most detailed new train sets ever.
Inside Retail
NOVEMBER 16, 2023
If you’ve ever spent a sustained period detached from your digital device, you’ll know the joy and clarity it produces. New ideas emerge. Your brain feels genuinely rested. Too much tech in our working day can negatively impact our mental health and well-being. A report for the European Parliament reviewed 22 prior studies on the impacts of digital technologies in the workplace and highlighted the impact of what’s called ‘technostress’ The report found that working
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Wire
NOVEMBER 16, 2023
Imagine if you could get Amazon Prime delivery when you buy your next Hyundai car.
Inside Retail
NOVEMBER 16, 2023
In the heart of Singapore’s bustling fashion scene, the Singapore Fashion Council (SFC), has once again taken centre stage with its latest ‘Singapore Stories’ designer showcase. Held in October, the industry event showcased the timeless elegance of the traditional kebaya, unleashing over 30 innovative reinterpretations of this iconic garment.
Retail Wire
NOVEMBER 16, 2023
The Toyota Camry will be solely available as a hybrid starting in 2025.
Inside Retail
NOVEMBER 16, 2023
Purpose-driven personal care brand Thankyou has undergone a massive shift in recent years , but its co-founder, Daniel Flynn, has remained steadfast. From the early days of door-to-door selling to reshaping the brands’ charitable focus across the world , Flynn has been there every step of the way. Here, he speaks about his journey with the brand, his ‘blue sky’ focus, and why saying no can sometimes be more valuable.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Dive
NOVEMBER 16, 2023
Sales fell and profits plummeted as customers remain cautious about spending, but the department store's report wasn’t as bad as many feared.
Inside Retail
NOVEMBER 16, 2023
Puma appoints Daniel Pustina to head its Oceania business By Celene Ignacio Sports apparel retailer Puma has appointed Daniel Pustina as the GM of its Oceania business, effective January 2 next year. Pustina will succeed Daniel Gutstein, who is stepping down from his position at the end of December. “This is an incredible opportunity to join the Oceania team, working in an area that has such a passionate sport following and culture.
Retail Gazette
NOVEMBER 16, 2023
HMV has confirmed that it will open the doors to its flagship at 363 Oxford Street on 24 November, after a four-year absence. The location was the very first HMV store when it opened in 1921 and over the decades has hosted performances and signings from some of the world’s biggest bands and singers, including Kylie Minogue, Blur, and The Spice Girls.
Inside Retail
NOVEMBER 16, 2023
As the annual Black Friday Cyber Monday (BFCM) shopping season nears, it’s not too late to review strategies to optimise sales during this key annual retail festival. A recent report from Klaviyo and Qualtrics shows that despite current economic challenges, 52 per cent plan to spend the same amount online this upcoming BFCM than they did last year – and 15 per cent plan to spend more.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
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