Retail TouchPoints

MAY 5, 2025

The ways consumers discover products and develop loyalty to a brand has changed dramatically. A customer may see an ad for sunglasses served to them on social media, hear about it from a friend and do their own research on them, before actually adding them to their digital cart. Advertisers need to rethink the entire marketing funnel. They need to find new pathways of making initial and lasting connections with audiences by rewriting the aspects of what makes a positive shopping experience.

Consumer 147

Consumer Advertising Marketing Promotions 147

Retail Wire

MAY 5, 2025

Skechers is set to be acquired by 3G Capital for $9.4 billion.

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257

Inside Retail

MAY 5, 2025

David Jones has named Erica Berchtold as chief commercial officer, a new role created for the former CEO of collapsed multibrand retail group Mosaic Brands. According to a statement from David Jones, Berchtold will begin the job early next month and will be responsible for bringing the merchandise and supply chain teams together to make significant strides under the Vision 2025+ strategy.

Department Stores 255

Department Stores ATS 255

Retail TouchPoints

MAY 5, 2025

Lowes has followed its March 2025 introduction of the Mylow customer-facing AI-powered app with one for associates, built on the same foundation, which it has launched to all 1,700+ stores in the home improvement chain. This at-scale deployment of the Mylow Companion will give store associates access to generative AI to help them assist customers with more confidence.

ATS 147

ATS Store Operations Customer Experience 147

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Inside Retail

MAY 5, 2025

Australian independent leather goods brand Maison de Sabre has called out fashion retailer Sportsgirl for the release of bag charms that were nearly identical to the brands signature Sabremoji Fruit Charms. The charms included shapes such as oranges, apples, and strawberries and were sold globally. For a well-resourced, national chain to shortcut that by reproducing what an independent brand has built from the ground up its not just disappointing, its damaging to the future of Australian design

Fashion 194

Fashion Consumer ATS Accessories 194

Retail TouchPoints

MAY 5, 2025

1-800-Flowers.com , which already uses the Uber Direct white-label delivery service for merchants, will now appear directly on the Uber Eats app just in time for Mothers Day. The service, available in select markets, allows customers to browse offerings from more than 300 participating local florist partners for on-demand and scheduled deliveries. By summer 2025, both brands expect that more than 500 locations will be live on the app.

Merchant Services 147

Merchant Services Location Marketing Customer Experience 147

Retail Dive

MAY 5, 2025

Around 96% of American toy companies are small- and medium-sized businesses. Nearly half of them could shutter due to U.S. tariff policies.

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135

Inside Retail

MAY 5, 2025

In the age of omnichannel retail and ever-expanding social media channels, retail marketing has never been more complex than it is today. Inside Retail connected with two marketing pros, True Religion chief marketing officer Kristen DArcy, and H&M Americas head of customer activation and marketing Linda Li, to garner insights about how retailers should handle marketing in the year ahead.

Social Commerce 130

Social Commerce Marketing Planning Consumer 130

Retail Wire

MAY 5, 2025

Taco Bell continues to add new items to its menu.

147

147

Inside Retail

MAY 5, 2025

Urban Revivo, often referred to as “the Zara of Asia, has opened its flagship UK store on Neal Street in Covent Garden. Flanked by edgy concept boutiques and heritage brands, the 515sqm space is more than a retail venture. It’s a strategic toehold in the heart of Europe’s fiercely competitive fashion ecosystem and a litmus test for the brands global ambitions.

Fashion 130

Fashion Fast Fashion Boutique Consumer 130

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Retail Wire

MAY 5, 2025

SlimFast is making a comeback abroad.

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130

Inside Retail

MAY 5, 2025

As Australian retailers navigate rising costs, labour shortages, and increasing customer expectations, the pressure to maintain profitability and service levels has never been greater. This article explores how smart supply chain solutions enable businesses to not only adapt but thrive in this new retail landscape. Labour constraints and rising costs are reshaping retail operations Retailers across Australia are contending with staffing shortages, rising wage demands, and the need to scale workf

Fulfillment 147

Fulfillment Shrinkage Markdowns Inventory Management 147

Retail Dive

MAY 5, 2025

The Jacksonville site will serve 25 Sam’s Club locations and also store imported goods destined for other facilities.

Location 107

Location 107

Inside Retail

MAY 5, 2025

Mandatory regulations for furniture suppliers and safety warnings for consumers have been drafted by the Australian Competition and Consumer Commission in a move to reduce accidents and injuries caused by toppling furniture. The new requirements include attaching permanent warning labels, information on anchoring products in manuals and assembly instructions, and providing warnings to consumers in furniture stores and online.

Consumer 130

Consumer 130

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Dive

MAY 5, 2025

“Mars Tricks, Treats and Trends” report unmasks consumer plans and patterns around Halloween.

Planning 98

Planning Returns Consumer 98

Inside Retail

MAY 5, 2025

Aloha Collection co-founders Heather Aiu and Rachael Leinaala Soares are hard at work spreading the spirit of ‘aloha’ to the rest of the world through their rapidly expanding accessories and lifestyle brand. Here, the co-founders discuss their decision to invest in infrastructure and fast-track growth through bricks-and-mortar and wholesale retail partnerships, and they share how they are giving back to Hawaii-based conservation organisations.

Drop-Shipping 130

Drop-Shipping Shipping Accessories Planning 130

Wiser

MAY 5, 2025

In todays fast-moving ecommerce landscape, marketplace growth has unlocked new revenue opportunities for retailers and brands alike. But it has also introduced new challenges for the teams tasked with protecting brand value and pricing consistency. With more sellers and platforms entering the picture every day, enforcing a Minimum Advertised Price (MAP) policy has become not only more difficult, but more important than ever.

Promotions 78

Promotions Advertising Consumer Returns 78

Inside Retail

MAY 5, 2025

The digital shelf is more competitive than ever. As e-commerce penetration grows in Australia and channel proliferation occurs, brands are having to re-build their playbook to drive preference, conversion and share in a fragmented online landscape. As shoppers are now researching, sharing and purchasing across multiple platforms, many brands still struggle to execute a strong digital shelf strategy.

Consumer 130

Consumer Social Commerce Management Promotions 130

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

Retail Dive

MAY 5, 2025

A former PayPal exec is stepping into the role. Meanwhile, the company is bringing together its product and marketing teams and consolidating engineering.

Marketing 83

Marketing 83

Inside Retail

MAY 5, 2025

As economic pressures shift consumer behaviour and interest in sustainable shopping surges, Ebay Australia is cementing its place as a driving force behind Australia’s booming collectables and re-commerce scene. Under the leadership of managing director Sarah Sternau since 2023, the e-commerce marketplace is adapting to changing buyer trends while supporting a growing community of collectors, hobbyists, and digital entrepreneurs.

Fashion 130

Fashion Accessories Apparel Marketing 130

Retail Dive

MAY 5, 2025

Retail announced over 64,000 job cuts so far this year, the second most of any industry, according to a report from Challenger, Gray & Christmas.

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Inside Retail

MAY 5, 2025

On April 17, Takashimaya, Japans upscale department store company, released the results for its fiscal year ending February 28. Along with those, it evaluated progress against its own medium-term goals and provided forecasts for investors. The news was OK, but in the rearview mirror, some segments of the business were clearly coming off the boil and becoming a concern for investors.

Planning 130

Planning Marketing Department Stores Net Profit 130

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Dive

MAY 5, 2025

The home retailer, which saw net income fall more than 20% in Q4, will use the money in part to open Bed Bath & Beyond Home and Overstock stores.

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69

Inside Retail

MAY 5, 2025

Footwear giant Skechers is to go private in a takeover offer from 3G Capital, valued at about US$9.42 billion. The deal, approved unanimously by the companys board of directors including an independent committee will represent the largest buyout in sneaker history. Under the terms of the agreement, Skechers shareholders will have the option to receive either US$63 in cash per share or a combination of US$57 in cash and one unlisted equity unit in a newly formed private parent company.

Consumer 130

Consumer Management ATS Accessories 130

Retail Dive

MAY 5, 2025

The Vans owner said the cuts are part of the company’s ongoing turnaround strategy.

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64

Retail Customer Experience

MAY 5, 2025

Nearly four in 10 consumers will go wherever the deal is best if retail prices jump due to tariffs and Baby Boomers will be leading the charge.

Retailing Pricing 59

Retailing Pricing Consumer 59

Advertiser: ZoomInfo

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Marketing

Inside Retail

MAY 5, 2025

After founding RY in 2005 and selling it to The Hut Group in 2017, James Patten and Brad Carr have bought the online beauty retailer back in a surprising reacquisition. Patten was sailing around Europe with his family on his yacht when he woke up one morning to a string of texts from industry contacts asking, Have you heard the news that The Hut Group is pulling out of Australia?

Shopping 130

Shopping ATS 130

Cisco Retail

MAY 5, 2025

Discover how Cisco XDR delivers automated forensics and AI-driven investigationbringing speed, clarity, and confidence to SecOps teams.

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119

Retail Times

MAY 5, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Unprecedented price volatility in the global coffee market is putting small-scale Fairtrade coffee farmers under significant pressure, despite prices reaching all-time highs, one of the UK and Irelands largest coffee suppliers has warned.

Marketing 52

Marketing ATS 52

Retail Gazette

MAY 5, 2025

White Stuff chief executive Jo Jenkins is stepping down after seven years in the role, following the fashion retailers acquisition by TFG London last October. Jenkins, who joined the business in 2018 from M&S, where she was director of clothing and beauty, is leaving to pursue new opportunities. She previously held senior roles at Next as womenswear product director.

Wholesale 52

Wholesale Fashion Planning ATS 52

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