Inside Retail

SEPTEMBER 27, 2023

Google has announced that Google Optimize and Optimize 360, its five-year-old products used to test and improve user experiences, are no longer available after September 30. In its place, Google is improving its integration with the following alternative A/B testing providers: Optimizely, AB Tasty, and VWO. If you’ve run experiments on Google Optimize, it is recommended to download your historical data before the sunset date since it will no longer be accessible after this month.

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Checkout Marketing ATS 264

Retail Focus

SEPTEMBER 27, 2023

International real estate business Pembroke is delighted to announce it has completed a 794 sqm retail space (964 sqm incl. storage space) letting on a 10-year term to global luxury fashion brand Gucci at Maximilianhöfe in the heart of Munich city centre. Gucci’s new home at Maximilianhöfe – which opened on 15 th September – is situated across two floors and carries a wide selection of the brand’s iconic product range which comprises men’s and women’s ready-to-wear, handbags, luggage, small lea

Boutique 147

Boutique ATS Fashion Location 147

Inside Retail

SEPTEMBER 27, 2023

The Queensland, SA and WA governments have been urged by the Australian Retailers Association (ARA) to deregulate trading hours for physical stores – in a consistent policy. The ARA said the deregulation is to create a more flexible, safer, competitive and customer-friendly retail environment, as retailers try to address declining discretionary spending during the holiday period.

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Shopping Consumer ATS 290

Retail Gazette

SEPTEMBER 27, 2023

Poundland will open its first set of stores inside former Wilko outlets this weekend, just days after they stopped trading. The discount chain will unveil 10 newly converted shops in Stafford, Nelson, Barking, Stockport, Eccles, Leigh, Southport, Maidenhead, Jarrow and Scunthorpe on Saturday. It comes after the retailer agreed to take on 71 of Wilko’s store leases from administrators PwC earlier this month.

Shopping 126

Shopping Location ATS 126

Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

Customer Experience

Inside Retail

SEPTEMBER 27, 2023

Australian retail sales were up only 1.5 per cent year over year to $35.4 billion in August, according to data from the Australian Bureau of Statistics. The growth was largely driven by sales from the cafes, restaurants, and takeaway industry, which rose 8 per cent, followed by food with a 3.5 per cent increase. Clothing, footwear and accessories rebounded from a decline in July, up 1.4 per cent in August.

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Department Stores Accessories Consumer 264

Wiser

SEPTEMBER 27, 2023

Customer satisfaction surveys are an invaluable tool for businesses seeking to improve their performance and stay ahead of the curve in an increasingly competitive market landscape. These surveys provide direct insights from the very people who matter most—customers. By understanding the customers’ perspective, businesses can tailor their services and products to meet the evolving needs and expectations of their target audience.

Customer Retention 110

Customer Retention Customer Experience Employee Engagement Promotions 110

Retail TouchPoints

SEPTEMBER 27, 2023

It started with COVID, and it hasn’t stopped — consumer shopping behaviors continue to rapidly shift even as the pandemic moves into the realm of memory. For brands and marketers, it’s hard, nigh impossible, to keep up with how and where consumers are shopping today, but media planning and buying platform Infillion tried. The results of Infillion’s new research into the modern customer journey , shared exclusively with Retail TouchPoints , illuminate some of the most dramatic shifts in how consu

Consumer 118

Consumer Shopping Comparison Shopping Fashion 118

Inside Retail

SEPTEMBER 27, 2023

Premier Investments achieved record sales for the full financial year as its businesses recovered from the impacts of the Covid-19 pandemic. The company booked retail sales of $1.64 billion in FY23, up 9.7 per cent from the previous year. Earnings before interest and tax rose 1.5 per cent to $357.9 million. Premier Investments said that its Peter Alexander brand witnessed an 11.8 per cent sales increase to $478.9 million, inclusive of a record sales in the week before Christmas and ahead of Moth

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Apparel Net Profit Wholesale Returns 262

Retail Dive

SEPTEMBER 27, 2023

Stores in major cities like San Francisco, New York and Seattle are slated to shutter as a result of “unsustainable business performance.

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131

Inside Retail

SEPTEMBER 27, 2023

Lego has scrapped its plans to make its bricks from recycled bottles after discovering the method does not reduce emissions and, when adopted at scale, would leave a higher carbon footprint. The company makes most of its colourful toy bricks from ABS (acrylonitrile butadiene styrene), a virgin plastic from crude oil. In 2021, the Danish toymaker began its transition to using rPET (recycled polyethylene terephthalate) as part of its initiative to use greener materials for its bricks.

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Planning Accessories ATS 261

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Planning

Retail Gazette

SEPTEMBER 27, 2023

UK households are set to be £3bn worse off this Christmas compared with last year as the cost-of-living crisis continues to hang over households. The research, conducted by Retail Economics and Auctane, showed that to cope with the high inflation, savvy shoppers will start Christmas shopping earlier, using online marketplaces to stretch their budgets and cut back their overall spending. 40% of UK consumers surveyed plan to start their Christmas shopping before October while 15% of those expectin

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Shopping Consumer Planning Accounting 114

Inside Retail

SEPTEMBER 27, 2023

When you think of party supply stores, high-tech isn’t the first thing that typically comes to mind. However, The Party People appears to be challenging this perception with its upcoming pilot project. The retailer, which last year acquired Mega Party Warehouse , is set to launch its augmented reality (AR) mirror next month, ahead of Halloween. Supported by sponsors including Uber, Lendlease, Starshipit, Stockinstore and Shopexp, the technology enables customers to virtually try on products and

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Dead-Stock Checkout Shopping Fulfillment 259

Retail Gazette

SEPTEMBER 27, 2023

Morrisons has kicked off a toy sale across over 50 products with savings of up to £60, as the grocer looks to help customers spread the cost over the Christmas period. Following the release of Greta Gerwig’s Barbie movie earlier this year, Barbie is predicted to be the top toy seller this festive period. With the sale, shoppers will be able to get: 57% off the Dream Camper Playset at £60, down from £140 50% off the Barbie Best Friend Fairy at £15, down from £30 30% off the Barbie Pet Supply Pl

Grocer 110

Grocer Supermarket Planning ATS 110

Inside Retail

SEPTEMBER 27, 2023

Sports apparel and equipment retailer Rebel will open a flagship store at Vicinity Centre’s Emporium Melbourne in November. The 3600 sqm store will have a rooftop NBA-sized half-court, a dedicated yoga and Nike zone, and a fit studio for female customers. The store will feature Rebel’s Ell&Voo label and several brands such as Nike, Adidas, Under Armour, Asics, Lorna Jane, PE Nation and The North Face. “Rebel Emporium is set to be our flagship retail store not only in Victor

Sporting Goods 246

Sporting Goods Apparel ATS Management 246

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.

Promotions

Retail Gazette

SEPTEMBER 27, 2023

Fashion giant Next has launched a new athleisure brand named ‘Self’ as it looks to take a slice out of the fast-growing sector. The own-label, which the retailer terms as an “affordable luxury lifestyle brand”, is available to buy on Next.co.uk with more than 30 lines on sale. Products range from size 6 to 26 and include jogging bottoms and hoodies, priced at £22 to £24, leggings, priced at £22, with lingerie also on sale from B to G cup.

Fashion 110

Fashion Fulfillment Planning Marketing 110

Inside Retail

SEPTEMBER 27, 2023

Legal experts and analysts alike have roundly criticised the Federal Trade Commission’s lawsuit accusing Amazon of abusing its market power to stifle competition. “Amazon is large. Amazon plays a big role in retail. Amazon has a fair degree of economic power. But none of these things make it a monopoly,” said GlobalData MD Neil Saunders. Describing the lawsuit as “very questionable” Saunders said it was “based on chasing optics rather than trying to improve the lot of consumers and sellers.

Merchant Services 130

Merchant Services Retail Marketing Consumer Marketing 130

365 Retail

SEPTEMBER 27, 2023

Bed and furniture retailer Bed Kingdom has officially opened the doors to its new 70,414 sq ft distribution centre in Liversedge, West Yorkshire, which will create 12 new jobs in the local area. The facility has a large warehouse space that will house furniture stock and become the main distribution site for the children’s bed specialist. In addition, office space spread across three stories and a canteen area will become the new workplace for Bed Kingdom’s buying, marketing, and sales employees

Customer Retention 109

Customer Retention Shipping Planning Marketing 109

Inside Retail

SEPTEMBER 27, 2023

Australia’s grocery duopoly have found themselves in hot water over failures to share nutritional information and allergy warnings, on products sold online. According to a new study from University of New South Wales based on a study of more than 22,000 products across Woolworths’ and Coles’ online stores, most products were missing a crucial piece of information on online pages.

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Supermarket Shopping Consumer Accounting 130

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Shopping

RIS News

SEPTEMBER 27, 2023

Retail theft news has flooded headlines this year, quickly becoming a top concern for enterprises who are looking to keep consumers safe and products safeguarded from pilfering.

Consumer 108

Consumer 108

Inside Retail

SEPTEMBER 27, 2023

Just Group’s stationery and office supplies business Smiggle has signed an agreement with an existing wholesale partner to open 60 freestanding stores in the Middle East over the next decade. The stores will be opened in the UAE, Qatar, Kuwait, Oman, and Bahrain. Premier Investments, owner of the Just Group, said the partner intends to roll out three Smiggle stores in the UAE and four in Qatar before Christmas.

Wholesale 130

Wholesale Planning ATS 130

Retail TouchPoints

SEPTEMBER 27, 2023

Shopify has taken a stake in the B2B retail marketplace Faire and is establishing Faire as the recommended wholesale marketplace for its millions of global merchants through a deeper integration between the two platforms. The size of Shopify’s stake in Faire was not disclosed. Shopify is aiming to expand its B2B offerings as wholesale businesses follow the lead of their B2C counterparts in moving online.

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Wholesale Merchant Services Point of Sale Shopping 107

Inside Retail

SEPTEMBER 27, 2023

In the heart of Hong Kong, where the bustling finance world meets the city’s rich tapestry of artistic expression, Lululemon’s flagship store at IFC mall stands as a testament to the brand’s evolution since it opened its doors in 2015. After undergoing a transformation this year, the store is not only home to high-quality athletic wear but also an enriched ambiance that reflects the brand’s core values and the vibrant spirit of Hong Kong.

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Planning Apparel Consumer Marketing 130

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail Dive

SEPTEMBER 27, 2023

The retail giant is embracing strategies previously mastered by Target, Amazon and others, and that’s paying off, various analysts report.

Consumer 118

Consumer 118

Inside Retail

SEPTEMBER 27, 2023

As the resale market continues to grow, leading fashion and sneaker reseller StockX is taking steps to improve the process of buying and selling authenticated, pre-owned products online. Last week, the Detroit-based company launched Xpress Ship, a new feature that shortens the shipping time for verified items to three business days. Under the Xpress Ship program, products are sent to an authentication centre, where they go through a multi-step verification process.

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Shipping Drop-Shipping Fashion Accessories 130

Shopping Center

SEPTEMBER 27, 2023

Mt. Crawford, Va. — An entity doing business as Buc-ee’s Mt. Crawford LLC has purchased 21.3 acres located on Frieden’s Church Road in Mt. Crawford for the development of a Buc-ee’s… The post Buc-ee’s to Develop 75,000-Square-Foot Super Center in Virginia appeared first on Shopping Center Business.

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Shopping Location 105

Retail TouchPoints

SEPTEMBER 27, 2023

Despite a recent rocky economy — seized by inflation and supply chain pains — the global luxury retail market has seen a notable sales boost. A Bain & Co. study found 95% of luxury brands experienced growth last year, and the market as a whole is expected to grow by 5% this year. It turns out shoppers with money are still spending money. That being said, luxury brands and retailers can’t take the momentum for granted.

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Consumer Marketing Retail Marketing Shopping 105

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ATS

RIS News

SEPTEMBER 27, 2023

Walmart Discovered will spotlight 300-plus community creators through a nomination system – from digital fashion designers to experience developers – over the next four months.

Fashion 105

Fashion 105

Retail Gazette

SEPTEMBER 27, 2023

Morrisons has hired Carrefour France boss Rami Baitiéh as its new CEO after David Potts stepped down. Baitiéh will start in November and will work closely with Potts, who has been at the helm of the grocer for nine years, to ensure a smooth handover period. Baitiéh said: “Morrisons holds a special place for shoppers across the UK, and I am honoured to be joining the business to help build on the strong links the company has with its loyal customers and the communities where it operates. “A

Wholesale 105

Wholesale Grocer Supermarket Planning 105

Retail TouchPoints

SEPTEMBER 27, 2023

Target will close nine stores in four cities on Oct. 21, 2023, saying theft and organized retail crime are threatening the safety of its customers and associates and “contributing to unsustainable business performance,” according to a company statement. Target noted that it has made multiple efforts to secure these location, including adding more security team members, using third-party guard services and implementing theft-deterrent tools across its business.

Sporting Goods 104

Sporting Goods Store Operations Location Accounting 104

Retail Gazette

SEPTEMBER 27, 2023

Avon’s European boss has confessed that its door-to-door selling is “not for everybody” as the group shakes up its shopping channels. The beauty retailer revealed last week that over 150 of its products would be stocked in 100 Superdrug stores nationwide and online. Its partnership with the drugstore chain joins its tie-ups with Amazon and Tiktok as the group looks to appeal to younger shoppers.

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Shopping Marketing Management 105

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