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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements. Wherever they shop, members of Gen Z are looking for a friction-free customer journey: 46% rate quick and easy checkouts as the most important factor in their shopping experience, followed closely by fast shipping ( 45% ).

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Ross Stores Plans to Add 100 Brick-and-Mortar Locations by January 2023

Retail TouchPoints

Ross Stores is already nearly one-third of the way toward its goal of opening approximately 100 new stores in fiscal 2022. In February and March 2022, the discount retailer opened 22 Ross Dress for Less locations and eight dd’s DISCOUNTS stores in 15 states and Guam.

Location 264
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Dick’s Doubles Down on House of Sport Format, Planning 19 New Locations by 2024

Retail TouchPoints

Dick’s has been diversifying the formats of its 850 total stores over the past few years, most recently with its February 2023 acquisition of Moosejaw from Walmart. The retailer: Introduced its House of Sport concept store in April 2021; Debuted its Going, Going, Gone! billion , up from $12.3

Location 264
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McMillon says, ‘We can do more’

Mass Relators

Over the course of the last decade, the company that began as a general merchandise discount store operator has entered several new fields, including financial services, technology development and health care clinics, to name just a few. That’s what inspires us to solve problems and address our own imperfections.”

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Miniso’s “good quality with low price” mantra takes off in Southeast Asia

Inside Retail

In terms of store operations, all Miniso stores in mainland China are equipped with their proprietary intelligent store management system, which provides sales and inventory data in real time, as well as suggestions based on big data analysis.