Remove Discount Store Remove Fulfillment Remove Returns Remove Store Operations
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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements. Wherever they shop, members of Gen Z are looking for a friction-free customer journey: 46% rate quick and easy checkouts as the most important factor in their shopping experience, followed closely by fast shipping ( 45% ).

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McMillon says, ‘We can do more’

Mass Relators

Over the course of the last decade, the company that began as a general merchandise discount store operator has entered several new fields, including financial services, technology development and health care clinics, to name just a few. store managers. We believe we can do more.