Retail TouchPoints

JULY 22, 2022

The upgrades are aimed at benefiting retailers as well as customers. Some of the planned improvements include barcode scanning, more efficient inventory management, easier options for adding product images and real-time support to fix any issues that come up.

Customer Experience 277

Customer Experience Merchant Services Inventory Management Grocer 277

I Vend

JANUARY 13, 2022

iVend Retail Management Suite iVend’s retail technology helps retailers in returns management. Check out our flexible POS, loyalty program and inventory visibility systems. But managing refunds can be costly and time-consuming. In-store vs DC – the pros and cons.

Customer Experience 95

Customer Experience Returns Management Inventory Management 95

Inside Retail

OCTOBER 4, 2023

Streamlining processes Retailers are increasingly exploring how AI technology can be used to improve their business operation, from stock and inventory management, to product design and personalised customer experiences. Now we have a little button that [you can ask], ‘What’s the HR policy on this?’

Customer Experience 130

Customer Experience Returns Inventory Management Planning 130

Retail Customer Experience

OCTOBER 13, 2023

For brands and retailers, connecting the online and in-store shopping experiences can boost sales and build brand loyalty into the future.

Inventory Management 104

Inventory Management Management Shopping 104

365 Retail

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . On the one hand, operational changes and on the other hand, changes linked to the user experience.

Customer Experience 98

Customer Experience Management Payment Services Clienteling 98

Retail Pro

DECEMBER 22, 2022

Powerful POS & retail management platform for better retail experiences ✓ Replenishment & inventory management ✓ Customer & employee management ✓ Available on iOS, Android, and Windows ✓ For mobile, laptop, and desktop devices ✓ Robust … Continue reading → The post Retail – What’s causing tension in your customer experience?

Customer Experience 52

Customer Experience Inventory Management Management Point of Sale 52

Retail TouchPoints

MARCH 22, 2024

will deploy technology from Relex Solutions designed to enhance inventory management and in-stock positions. Integrating these systems will help Couche-Tard improve its merchandising strategy by evolving how space decisions are made as well as how product replenishment is managed throughout the organization.

Planning 250

Planning Inventory Management Management Store Operations 250

Inside Retail

JANUARY 31, 2024

Service company Cognizant established Amazon’s Just Walk Out (JWO) to assist organisations in deploying and delivering technology solutions designed to improve customer experiences and support rapid expansion while avoiding the risk of technological misalignment.

Inventory Management 263

Inventory Management Checkout Customer Experience Shopping 263

Inside Retail

APRIL 30, 2024

We needed to provide them an omnichannel experience,” said Peter Ratcliffe, head of technology at RM Williams. Central to this transformation was the adoption of NewStore , a unified commerce platform anchored in an omnichannel POS – with built-in solutions such as order and inventory management, clientelling, and store fulfilment.

Clienteling 147

Clienteling Checkout Customer Experience Inventory Management 147

Retail TouchPoints

JULY 17, 2023

IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. Example: Walmart Walmart is applying IoT technologies for effective store equipment management. Inventory management. Exceptional customer experience. Supply chain and cold chain optimization.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

JANUARY 25, 2022

It’s energizing to think about customer experience transformation and what that could possibly mean for a business. In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge. We all like to think big.

Management 264

Management Marketing Customer Experience Inventory Management 264

365 Retail

FEBRUARY 15, 2024

Retail success hinges significantly on the seamless operation of warehouses, where every detail from inventory management to order fulfilment directly influences customer satisfaction and bottom-line results.

Management 52

Management Inventory Management Fulfillment Customer Experience 52

Inside Retail

MARCH 3, 2024

DHL Supply Chain is delighted to sponsor the category of Omnichannel Retailer of the Year for retailers in Australia and New Zealand – an accolade that recognises retailers at the forefront of excellence in customer experience. Sustainability is also a significant consideration.

Inventory Management 130

Inventory Management Customer Experience Returns Management 130

Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

Customer Experience 77

Customer Experience Shrinkage Checkout Inventory Management 77

Retail TouchPoints

JUNE 8, 2022

The retailer will test inventory management technology in a sixth store. In addition to supporting its employees during the current labor shortage, Vallarta will use the robots to gather real-time inventory data, an important capability as retail continues to grapple with supply chain challenges.

Inventory Management 280

Inventory Management Supermarket Store Operations Customer Experience 280

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

Payment Services 245

Payment Services Inventory Management Checkout Loss Prevention 245

Retail TouchPoints

SEPTEMBER 20, 2022

It also empowers our associates with cool tech that makes a big difference in the way they are able to work and provide the best possible customer experience.”. Walmart also has built out its inventory management capabilities at its U.S.

Location 321

Location Beauty and Health Inventory Management Customer Experience 321

Retail TouchPoints

NOVEMBER 30, 2022

Amazon Web Services (AWS) has announced a preview of AWS Supply Chain, a new application designed to help businesses increase supply chain visibility to make faster, more informed decisions that can mitigate risks, lower costs and improve the customer experience. AWS Supply Chain is available in preview in U.S.

Supply Chain Management 277

Supply Chain Management Inventory Management Location Management 277

Retail Gazette

FEBRUARY 6, 2024

Caroline Ellis, commercial director at ASC, advises on the key elements of an integrated returns journey, allowing retailers to protect their margins, while enhancing customer experience. First and foremost, brands must provide consumers with what they want.

Customer Experience 52

Customer Experience Returns Inventory Management Point of Sale 52

Retail TouchPoints

JANUARY 15, 2024

Among the current top use cases for AI in retail are: Store analytics and insights; Personalized customer recommendations; Adaptive advertising, promotions and pricing; Stockout and inventory management; and Conversational AI. But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 312

Loss Prevention Planning Customer Experience Inventory Management 312

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 20, 2023

Inventory Management: ChatGPT can be used to analyze sales data and predict future product demand, which can help retailers optimize inventory and reduce waste. The post ChatGPT in Retail – How Retailers Can Use ChatGPT to Enhance Customer Experience and Drive Sales appeared first on Retail Management Software Blog.

Customer Experience 98

Customer Experience Inventory Management Target Market Shopping 98

Retail TouchPoints

MARCH 15, 2024

Many companies can track their own digital shelf data, allowing them to align products across platforms, perform A/B testing and improve inventory management. Opportunities for digital shelf optimization heavily depend on the changes on competitors’ shelves and how customers react to them. How can Web Scraping Help?

Inventory Management 263

Inventory Management Telecommunications Location Marketing 263

Retail Minded

OCTOBER 2, 2023

Effectively managing a retail supply chain is essential for meeting customer demands and maintaining a competitive edge in the market. And when it comes to the online retail world, diving into the eCommerce supply chain intricacies can shed light on how to fine-tune operations for better efficiency and customer satisfaction.

Supply Chain Management 52

Supply Chain Management Management Inventory Management Outdoor 52

Retail TouchPoints

OCTOBER 20, 2022

Collectively, the VUSION suite of services are designed work together to promote agility, sustainability and an improved customer experience.

Inventory Management 277

Inventory Management Promotions Customer Experience Management 277

Inside Retail

FEBRUARY 25, 2024

AI has huge potential in the consumer and retail sector, with its ability to drive better business outcomes, including in customer experience, commercial effectiveness, operational efficiency, and cost optimisation.

Inventory Management 246

Inventory Management Management Consumer Planning 246

Retail TouchPoints

SEPTEMBER 16, 2022

The retailer has utilized the mobile system to improve service efficiency and give its associates access to each customer’s transaction history, wish lists and preferences so that they can provide more personalized shopper interactions. BTM Global led the implementation.

Jewelry 277

Jewelry Inventory Management Promotions Customer Experience 277

Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

Merchant Services 279

Merchant Services Inventory Management Grocer Customer Experience 279

365 Retail

SEPTEMBER 17, 2023

In a constantly evolving sector, retail managers are tasked with keeping pace with the latest trends and ensuring their business achieves success and stability. This entails a deep understanding of the various facets of retail operations, from inventory management to customer service.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

Retail Gazette

FEBRUARY 22, 2024

Artificial Intelligence (AI) is revolutionising the retail industry, fundamentally changing how businesses operate and interact with customers. With the integration of AI-powered technologies, retailers can enhance customer experiences, optimise operations and drive revenue growth.

Inventory Management 122

Inventory Management Checkout Inventory Turnover Promotions 122

Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. “Simon’s commitment to shaping the future of retail aligns perfectly with our pursuit of technological innovation,” said Karin Cabili, Founder and CEO of Dropit in a statement.

Returns 261

Returns Merchant Services Fulfillment Inventory Management 261

Retail Customer Experience

MARCH 13, 2024

It is paramount retailers ensure the way they use AI always helps rather than hinders the shopping experience, whether that’s preventing stockouts through inventory management or providing personalized product recommendations.

Inventory Management 109

Inventory Management Management Shopping 109

Retail TouchPoints

FEBRUARY 17, 2022

Chico’s will leverage fabric’s technology, including omnichannel order management and inventory systems, to power its commerce offerings across the entire company. Superior order management capabilities are at the center of today’s and tomorrow’s commerce solutions.”. “We

Social Commerce 278

Social Commerce Inventory Management Boutique Shipping 278

Retail TouchPoints

JANUARY 24, 2024

B2B brands should invest in AI-driven CRM (customer relationship management) systems to analyze customer data, offering insights for personalized marketing and sales strategies. These AI applications range from optimizing pricing and inventory management to fraud prevention.

Social Commerce 261

Social Commerce Inventory Management Customer Experience Payment Services 261

Rain Pros

AUGUST 17, 2023

Work order management isn’t just a key approach and technology type for maintenance companies and workers. Truth be told, it’s highly important for retail stores and organizations as well and having the right software streamlines operations, minimizes mishaps, and enhances customer experiences across the board.

Management 52

Management Inventory Management Fulfillment Supply Chain Management 52

V Count

JANUARY 24, 2024

Here are some actionable insights and expert direction to help you excel in becoming a successful store manager and improve. Whether you have recently become a leader or have been a decision-maker for a long while, you need to adapt to the dynamic retail space if you want to improve your skills and become a better store manager.

Management 59

Management Store Layout Inventory Management Target Market 59

Retail TouchPoints

FEBRUARY 6, 2023

Key areas of focus will include driving profitable consumer traffic, enhancing inventory management, further advancing digital growth and evolving the value delivery model. Keith Melker Melker’s most recent position was CEO of Wehner Multifamily, a Texas-based property management company.

Inventory Management 291

Inventory Management Management Consumer Customer Experience 291

Retail TouchPoints

MARCH 16, 2023

“By deploying Tally in all of our club locations, we will gain unprecedented insights which will leverage real-time data, enabling us to continuously improve our operation and ensure that we’re offering the best possible experience to both our team members and members.”

Wholesale 278

Wholesale Location ATS Inventory Management 278