Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. “Simon’s commitment to shaping the future of retail aligns perfectly with our pursuit of technological innovation,” said Karin Cabili, Founder and CEO of Dropit in a statement.

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Returns Merchant Services Fulfillment Inventory Management 246

Retail Gazette

FEBRUARY 22, 2024

Artificial Intelligence (AI) is revolutionising the retail industry, fundamentally changing how businesses operate and interact with customers. With the integration of AI-powered technologies, retailers can enhance customer experiences, optimise operations and drive revenue growth.

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Inventory Management Checkout Inventory Turnover Promotions 117

Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

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Retail TouchPoints

JUNE 26, 2023

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy.

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Merchant Services Inventory Management Grocer Customer Experience 277

M19 Retail

JULY 5, 2023

MIAMI, FLORIDA, July 5, 2023 – Mi9 Retail, a leading provider of Retail Software, is pleased to announce that the Aubuchon Company has successfully piloted Mi9 Store Self-Checkout in their hardware and home improvement stores. Mi9 Store Self-Checkout software uses intuitive and highly configurable UX to engage customers and process sales.”

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Checkout Point of Sale Inventory Management Management 52

Retail TouchPoints

AUGUST 14, 2023

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

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Payment Services Checkout Inventory Management Grocer 227

Retail TouchPoints

JUNE 29, 2021

NewStore’s combined cloud-based POS and order management solution will allow Faherty to bring together customer, order and inventory data into an omnichannel order management system. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “As

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Clienteling Inventory Management Checkout Fulfillment 165

Retail Minded

MARCH 16, 2024

Uncovering Hidden Efficiencies: AI-Driven Inventory Management Inventory management is the backbone of retail, and AI sharpens this critical function. The benefits are twofold: cost-saving from reduced excess inventory and revenue-boosting by meeting consumer demand head-on.

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Checkout Inventory Management Clienteling Point of Sale 98

Inside Retail

NOVEMBER 27, 2023

Conversely, they might spot an item in a store, compare prices on their smartphone, and choose either to take it to the checkout or order it online for home delivery. Furthermore, AI’s predictive analytics capabilities enable retailers to anticipate demand surges or dips and adjust their inventory accordingly.

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Consumer Checkout Inventory Management Shopping 147

I Vend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Customer experience – with less discretionary spend, customers are going to be even more influenced by good value, and by retailers who make the shopping experience easier and more engaging.

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Checkout Inventory Management Payment Services Returns 105

I Vend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

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Checkout Inventory Management Payment Services Returns 105

Retail TouchPoints

AUGUST 17, 2022

Adding automation to your digital marketing strategy enables you to manage and optimize important ad elements such as bids, keywords and ad text in real time to ensure your campaigns are always tweaked to get the best results for the least amount of spend. More repeat buyers and more loyal customers = good ROI!”. Incident management.

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Payment Services Advertising Returns Checkout 363

Retail TouchPoints

AUGUST 17, 2021

Customers who are determined to have low intent, for example, may receive an offer that they can’t refuse, while customers who are clearly going to make a purchase may be incentivized to buy more than they intended. In physical stores, we’re seeing AI used to improve the customer experience.

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Checkout Payment Services Customer Experience Inventory Management 306

Retail TouchPoints

FEBRUARY 20, 2023

Actionable data can also help retailers with inventory management across all locations. If the customer needs more information or help, these systems are particularly good at alerting retail managers to know quickly that a customer service action is needed. distribution strategy.

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Advertising Sporting Goods Returns Inventory Management 240

I Vend

APRIL 18, 2022

They can use the power of retail management solutions to hone their upselling and cross-selling for maximum impact. Learn more about how our Retail Management Solution drives profitability. Heightened customer experience, because the customer feels they have been understood and offered something that is of value.

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Management Point of Sale Inventory Management Customer Experience 98

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Meanwhile, other companies are using AI to provide a more personalised shopping experience for customers by analysing their browsing and checkout history.

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Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

MARCH 11, 2021

Amid this significant shift to online, however, order fulfillment has been a drag on profit margins, according to The New Store Experience Imperatives in High-Touch Retail. The report also identified the need for retailers to create frictionless customer experiences across physical and digital touch points.

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Fulfillment Inventory Management Returns Point of Sale 314

I Vend

APRIL 9, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

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Payment Services Point of Sale Inventory Management Checkout 52

I Vend

MARCH 20, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

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Payment Services Point of Sale Inventory Management Checkout 52

365 Retail

FEBRUARY 1, 2024

PoS systems are becoming essential for managing everyday commercial operations, from simple payment processing to inventory management and sales analytics in retail companies. In this article, we’ll dive into the main benefits PoS systems can bring and must-have features you should incorporate into your custom PoS software.

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Merchant Services Payment Services Inventory Management Management 52

Retail TouchPoints

MAY 31, 2022

Now we’re partnering with companies like Google, Microsoft and Amazon that manage that data processing in the cloud to power whatever it is that retailers want to do, and you can do these things with a smartphone.”. Fast, Frictionless Checkout. In-Store Inventory Management. stores — the future is here folks.

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Merchant Services Checkout Shrinkage ATS 353

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Employee experiences: 5G can enable connected workforces to respond to requests, improving customer satisfaction. Tractor Supply Co.

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Sporting Goods Payment Services Shrinkage Point of Sale 254

Retail TouchPoints

FEBRUARY 10, 2022

It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express. To the employees she worked with while undercover she was Marie, a former gift shop manager from Ohio whose quest for a new start was being recorded for a documentary.

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Inventory Management Beauty and Health Management Planning 315

I Vend

FEBRUARY 9, 2024

Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience. This combination of payments and loyalty gives retailers the opportunity to build and manage and end-to-end brand experience.

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Payment Services Inventory Management Checkout Point of Sale 52

Retail TouchPoints

JANUARY 20, 2022

Other tech integrations that will enable a “seamless and elevated shopping experience” include new inventory management systems , new technology to support customer service and the Amazon One palm recognition payment system for fast checkout. There will be humans working the store too.

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Payment Services Apparel Inventory Management Department Stores 245

Inside Retail

APRIL 25, 2023

This can be seen by the adoption of QR codes – the use of which accelerated amid Covid-19 restrictions – self checkout in supermarkets and autonomous mobile robots, which are being utilised by major retailers for (among other things) logistical, supply chain and other inventory management tasks. The scenarios are endless.

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Shopping Payment Services Inventory Management Supply Chain Management 130

I Vend

DECEMBER 11, 2023

Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience. This combination of payments and loyalty gives retailers the opportunity to build and manage and end-to-end brand experience.

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Payment Services Inventory Management Checkout Point of Sale 53

Inside Retail

MARCH 7, 2024

Consistency in branding, customer experience, and product offering ensures a cohesive and positive experience for our customer across all locations,” Santic said. It plans to expand click-and-collect to drive foot traffic in-store, whilst maintaining online shopping convenience, and reward customer loyalty.

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Rain Pros

AUGUST 4, 2023

As a specialty retail store owner, you are not merely running a business; you are curating an experience for your customers, offering them products and services that align with their specific interests and aspirations. POS payment processing plays an important role in this customer experience.

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Payment Services Specialty Retailers Checkout Clienteling 52

I Vend

AUGUST 17, 2022

Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible. This means they want shorter queues and rapid checkout, self-service options, and a range of ways to pay. iVend Retail for Supermarket.

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Payment Services Inventory Management Checkout Supermarket 52

Star Miconics

OCTOBER 6, 2023

Not only does it streamline business operations, making sales swifter and more efficient, but it can also enhance the overall customer experience. When patrons have a seamless transaction process, they’re more likely to think highly of your brand and return, fostering a loyal customer base and boosting your long-term sales.

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Payment Services Marketing ATS Checkout 97

Independent Retailer

JANUARY 19, 2023

New technologies and approaches are being introduced all the time with the goal of improving the customer experience. This is the first point of contact for many customers and can have a huge impact. Networks need to continuously maximize the customer experience, and be easy to roll out, implement, upgrade, and maintain.

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Payment Services Inventory Management Checkout Customer Experience 55

365 Retail

FEBRUARY 23, 2023

local time at the Connected Retail Stage, Mark Thomson, Director of Retail, EMEA, Zebra Technologies will tell audiences why The Modern Store by Zebra can empower retailers to better engage associates, optimise inventory and elevate the customer experience. During a workshop on Sunday 26 Feb at 14.20

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Payment Services Checkout ATS Inventory Management 52

M19 Retail

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This partnership is a testament to our commitment to helping retailers optimize their operations and elevate customer experiences.

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Merchant Services Point of Sale Inventory Management Checkout 40

Inside Retail

JANUARY 24, 2023

They covered how brands can provide elevated and curated customer experiences and how clear differentiation, and even re-invention, can be critical to meeting consumer demand and providing a sustainable future for retailers. Data is key to optimising the customer experience. million square kilometres of ocean by 2030.

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Fulfillment Customer Experience Consumer Returns 130

Retail TouchPoints

JULY 20, 2022

This is the seventh year of the Index , and while the company noted that top-performers “aggressively” rolled out optimized content, frictionless checkout and other cross-channel capabilities, there was a sizeable gap between industry leaders and their peers.

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Consumer Customer Experience Inventory Management Shopping 271

Retail Minded

DECEMBER 6, 2022

The retail industry has used AI for years to help retailers better understand their customers. Now, with the rise of digital transformation, retailers are using artificial intelligence to improve the customer experience in a big way. Chatbots are a great way to improve the customer experience, especially in retail.

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Inventory Management Customer Experience Checkout Promotions 59