Retail Gazette

FEBRUARY 22, 2024

Artificial Intelligence (AI) is revolutionising the retail industry, fundamentally changing how businesses operate and interact with customers. With the integration of AI-powered technologies, retailers can enhance customer experiences, optimise operations and drive revenue growth.

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Inventory Management Checkout Inventory Turnover Promotions 122

Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. “Simon’s commitment to shaping the future of retail aligns perfectly with our pursuit of technological innovation,” said Karin Cabili, Founder and CEO of Dropit in a statement.

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Returns Merchant Services Fulfillment Inventory Management 245

M19 Retail

JULY 5, 2023

MIAMI, FLORIDA, July 5, 2023 – Mi9 Retail, a leading provider of Retail Software, is pleased to announce that the Aubuchon Company has successfully piloted Mi9 Store Self-Checkout in their hardware and home improvement stores. Mi9 Store Self-Checkout software uses intuitive and highly configurable UX to engage customers and process sales.”

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Checkout Point of Sale Inventory Management Management 52

Retail TouchPoints

AUGUST 14, 2023

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

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Payment Services Checkout Inventory Management Grocer 226

Retail TouchPoints

JUNE 26, 2023

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy.

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Merchant Services Inventory Management Grocer Customer Experience 277

Retail Minded

MARCH 16, 2024

Uncovering Hidden Efficiencies: AI-Driven Inventory Management Inventory management is the backbone of retail, and AI sharpens this critical function. The benefits are twofold: cost-saving from reduced excess inventory and revenue-boosting by meeting consumer demand head-on.

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Checkout Inventory Management Clienteling Point of Sale 98

Inside Retail

NOVEMBER 27, 2023

Conversely, they might spot an item in a store, compare prices on their smartphone, and choose either to take it to the checkout or order it online for home delivery. Furthermore, AI’s predictive analytics capabilities enable retailers to anticipate demand surges or dips and adjust their inventory accordingly.

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Consumer Checkout Inventory Management Shopping 147

I Vend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

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Checkout Inventory Management Payment Services Returns 98

I Vend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Customer experience – with less discretionary spend, customers are going to be even more influenced by good value, and by retailers who make the shopping experience easier and more engaging.

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Checkout Inventory Management Payment Services Returns 98

Retail TouchPoints

JUNE 29, 2021

The data is available in real time at the POS, empowering store associates to deliver seamless brand experiences with capabilities such as mobile checkout, endless aisle, store fulfillment, inventory management and clienteling. As we grow, we want to be the best we can be.

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Clienteling Inventory Management Checkout Fulfillment 164

Retail TouchPoints

AUGUST 17, 2021

Customers who are determined to have low intent, for example, may receive an offer that they can’t refuse, while customers who are clearly going to make a purchase may be incentivized to buy more than they intended. In physical stores, we’re seeing AI used to improve the customer experience.

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Checkout Payment Services Customer Experience Inventory Management 306

Retail TouchPoints

AUGUST 17, 2022

76% of consumers say convenience is a key priority when selecting a retailer, so an automated inventory management process is a critical component of any growing ecommerce business’ success. Automation provides efficiency by consolidating your backend processes and therefore improves the customer experience.

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Payment Services Advertising Returns Checkout 363

I Vend

APRIL 9, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

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Payment Services Point of Sale Inventory Management Checkout 52

Retail TouchPoints

MARCH 11, 2021

Amid this significant shift to online, however, order fulfillment has been a drag on profit margins, according to The New Store Experience Imperatives in High-Touch Retail. The report also identified the need for retailers to create frictionless customer experiences across physical and digital touch points.

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Fulfillment Inventory Management Returns Point of Sale 313

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Meanwhile, other companies are using AI to provide a more personalised shopping experience for customers by analysing their browsing and checkout history.

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Payment Services Shopping Checkout Kiosk 290

I Vend

MARCH 20, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

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Payment Services Point of Sale Inventory Management Checkout 52

Retail TouchPoints

FEBRUARY 20, 2023

Actionable data can also help retailers with inventory management across all locations. If the customer needs more information or help, these systems are particularly good at alerting retail managers to know quickly that a customer service action is needed.

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Advertising Sporting Goods Returns Inventory Management 240

Retail TouchPoints

MAY 31, 2022

Fast, Frictionless Checkout. The Hard Rock Stadium Express Shop in Miami features “grab and go” checkout tech from AiFi powered by Verizon 5G. The higher bandwidth/lower latency combination will also lead to enhanced frictionless checkout experience. In-Store Inventory Management.

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Merchant Services Checkout Shrinkage ATS 353

Inside Retail

MARCH 7, 2024

Consistency in branding, customer experience, and product offering ensures a cohesive and positive experience for our customer across all locations,” Santic said. It plans to expand click-and-collect to drive foot traffic in-store, whilst maintaining online shopping convenience, and reward customer loyalty.

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Boutique Apparel Fashion Wholesale 130

Star Miconics

OCTOBER 6, 2023

Not only does it streamline business operations, making sales swifter and more efficient, but it can also enhance the overall customer experience. When patrons have a seamless transaction process, they’re more likely to think highly of your brand and return, fostering a loyal customer base and boosting your long-term sales.

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Payment Services Marketing ATS Checkout 97

365 Retail

FEBRUARY 1, 2024

PoS systems are becoming essential for managing everyday commercial operations, from simple payment processing to inventory management and sales analytics in retail companies. In this article, we’ll dive into the main benefits PoS systems can bring and must-have features you should incorporate into your custom PoS software.

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Merchant Services Payment Services Inventory Management Management 52

I Vend

FEBRUARY 9, 2024

Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience. Store layouts – optimising sales by tracking shoppers and the way they navigate the store.

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Payment Services Inventory Management Checkout Point of Sale 52

Rain Pros

AUGUST 4, 2023

As a specialty retail store owner, you are not merely running a business; you are curating an experience for your customers, offering them products and services that align with their specific interests and aspirations. POS payment processing plays an important role in this customer experience.

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Payment Services Specialty Retailers Checkout Clienteling 52

I Vend

AUGUST 17, 2022

Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible. This means they want shorter queues and rapid checkout, self-service options, and a range of ways to pay. iVend Retail for Supermarket.

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Payment Services Inventory Management Checkout Supermarket 52

I Vend

DECEMBER 11, 2023

Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience. Store layouts – optimising sales by tracking shoppers and the way they navigate the store.

Payment Services 52

Payment Services Inventory Management Checkout Point of Sale 52

Inside Retail

APRIL 25, 2023

This can be seen by the adoption of QR codes – the use of which accelerated amid Covid-19 restrictions – self checkout in supermarkets and autonomous mobile robots, which are being utilised by major retailers for (among other things) logistical, supply chain and other inventory management tasks.

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Shopping Payment Services Inventory Management Supply Chain Management 130

Retail TouchPoints

FEBRUARY 10, 2022

Leite’s experience on the show not only amplified her “people-first” leadership philosophy, but also prompted a number of investments to address problems she uncovered while undercover, including: $500,000 on product education for store associates, known as Health Enthusiasts; $1.5 million on inventory management solutions; $1.2

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Inventory Management Beauty and Health Management Planning 315

365 Retail

FEBRUARY 23, 2023

local time at the Connected Retail Stage, Mark Thomson, Director of Retail, EMEA, Zebra Technologies will tell audiences why The Modern Store by Zebra can empower retailers to better engage associates, optimise inventory and elevate the customer experience. During a workshop on Sunday 26 Feb at 14.20

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Payment Services Checkout ATS Inventory Management 52

Independent Retailer

JANUARY 19, 2023

New technologies and approaches are being introduced all the time with the goal of improving the customer experience. This is the first point of contact for many customers and can have a huge impact. Networks need to continuously maximize the customer experience, and be easy to roll out, implement, upgrade, and maintain.

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Payment Services Inventory Management Checkout Customer Experience 55

Retail TouchPoints

JANUARY 20, 2022

“Personal styling used to be expensive and feel exclusive, but with Amazon Style’s sophisticated technology, unique store design and thoughtful curation, we’ve made it easier than ever for customers to discover items they’ll look and feel great in,” reads the company announcement. There will be humans working the store too.

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Payment Services Apparel Inventory Management Department Stores 244

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Better communication between in-store staff, store managers and supply chain personnel via 5G devices will allow for responding to customer queries. Tractor Supply Co.

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Sporting Goods Payment Services Shrinkage Point of Sale 253

Inside Retail

JANUARY 24, 2023

They covered how brands can provide elevated and curated customer experiences and how clear differentiation, and even re-invention, can be critical to meeting consumer demand and providing a sustainable future for retailers. Data is key to optimising the customer experience.

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Fulfillment Customer Experience Consumer Returns 130

Retail Minded

DECEMBER 6, 2022

The retail industry has used AI for years to help retailers better understand their customers. Now, with the rise of digital transformation, retailers are using artificial intelligence to improve the customer experience in a big way. Chatbots are a great way to improve the customer experience, especially in retail.

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Inventory Management Customer Experience Checkout Promotions 59

M19 Retail

OCTOBER 17, 2023

We look forward to the continued enhancements it will bring to our customer experiences,” said John Collins, VP, Mountain Technology Group at Alterra Mountain Company. This partnership is a testament to our commitment to helping retailers optimize their operations and elevate customer experiences.

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Merchant Services Point of Sale Inventory Management Checkout 40

Retail TouchPoints

JULY 20, 2022

This is the seventh year of the Index , and while the company noted that top-performers “aggressively” rolled out optimized content, frictionless checkout and other cross-channel capabilities, there was a sizeable gap between industry leaders and their peers.

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Consumer Customer Experience Inventory Management Shopping 270

365 Retail

DECEMBER 12, 2023

Credit: Żabka Polska The Evolving Autonomous Store Technology, Concepts, and Capabilities Retailers have attempted to solve the friction-filled checkout experiences for decades. It speeds up the checkout process, significantly increases traffic, and offers fans a seamless shopping experience.

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Payment Services Checkout Store Layout Inventory Management 59

Retail TouchPoints

SEPTEMBER 1, 2023

“You’re going to see a fresh coat of paint, you’re going to see new and improved lighting that really shows that product,” Rosen explained, and “you’re also going to see centralized checkout.” JCPenney is upgrading merchandising tools and supply chain operations to improve product availability as well as the overall fulfillment experience.

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Planning Merchant Services Inventory Management Consumer 234