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Ikea U.S. Launches Virtual Interior Design Service for Consumers and Businesses

Retail TouchPoints

is expanding its existing slate of design tools and services with the debut of an Interior Design Service, offering consumers and businesses the chance to connect virtually with an interior design expert to help develop any space. In true Ikea form, the service is priced affordably, starting at $99 for consumers and $299 for businesses.

Consumer 275
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Seamless Shopping Journeys Attract Today’s Home Furnishings Consumers

Storis

The most common challenge vocalized by home furnishings retailers in 2019 was how to increase store traffic. Retailers are finding that customers venturing to their stores are qualified buyers in the late stages of their research, ready to make a purchase; just like I was.

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Overstock.com Renames Website Following Bed Bath & Beyond Deal

Retail TouchPoints

Shoppers will have access to Overstock’s assortment of home furnishings as well as the kitchen, bedding and bath-related products that defined Bed Bath & Beyond’s offerings for three decades. Bed Bath & Beyond is an iconic consumer brand, well-known in the home retail marketplace. in the coming weeks.

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A Generational Analysis of Today’s Home Improvement Customers

Retail TouchPoints

During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. This makes them a great target audience for brands in the home improvement space.

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Retail Sales Drop 0.6% in November, but NRF Expects Flat Return Rate Despite Higher Sales

Retail TouchPoints

The decline occurred despite muted inflation of just 0.1% , according to the Bureau of Labor Statistics’ Consumer Price Index (CPI). decline, furniture and home furnishings stores reported a 2.6% This will minimize the risk of accepting fraudulent returns while enhancing the customer experience for loyal shoppers.”.

Returns 290
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Guest Post: Understanding Digital Customer Experience in Retail Industry

Hyken

He shares how retailers can understand the digital customer experience in the retail world. Did you know that 70% of consumers have stopped doing business with a brand following a poor customer experience? An experience through the customer’s buying journey is quite crucial and must be addressed by the retailers.

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NRF 2023 Spotlights Profitability, Workforce Enhancements and Media Network Opportunities

Retail TouchPoints

Economic headwinds are likely to blow harder when consumers’ savings from the pandemic dwindle, which a Charles Schwab analyst believes could happen by Q3. Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points.