Consumer Customer Experience Home Furnishings Shipping 
Retail TouchPoints
MARCH 17, 2022
During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. This makes them a great target audience for brands in the home improvement space.
Retail TouchPoints
DECEMBER 31, 2021
In combination with changes in worker attitudes and consumer behavior, these shifts have weakened the industry’s long-standing low-wage model. Many of these changes are recent: “Ship-from-store wasn’t economically viable [as recently as] two years ago,” said Ritter.
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Inside Retail
MARCH 5, 2024
Ikea have established themselves as an affordable and accessible homewares brand for Australian consumers but they are showing no signs of slowing down. IR : What are your expectations for consumer sentiment and spending in the year ahead? IR : What are some of the retail fundamentals that you think are worth remembering?
Retail TouchPoints
DECEMBER 6, 2021
Additionally, the end result is a set of 2D imagery that can inspire — but that still doesn’t offer quite the same experience as seeing an actual piece on display in a showroom. In years gone by, when I would create textiles it would take 90 days and then you had to print 2,000 yards,” said Wecker.
Retail TouchPoints
DECEMBER 9, 2020
an on-demand custom furnishings company driven by consumer needs and led by a devotion to technology, design and environmental responsibility. Phillip Raub: The furniture industry hasn’t evolved in decades, although environmental and consumer needs have. respond to consumers’ shifting needs? RTP: How does Model No.
Wiser
SEPTEMBER 15, 2020
From changing customer habits and the rise of direct-to-consumer to COVID-19 upending every reasonable expectation the retail industry had for 2020, successful brands and retailers have to be creative to stay ahead of the game. It’s no secret that retail has faced enormous challenges over the last few years. Google and Target.
Indigo 9 Digital
JUNE 9, 2022
For those of you who can’t make the trip to China here’s a quick overview of what these stores are like and why they provide an elevated customer experience: Scan and go. Customers shopping at Hema can use the retailer’s app to scan the QR code on each item they wish to purchase then the item is added to their digital shopping cart.
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