Consumer Customer Experience Home Furnishings Shopping 
Storis
AUGUST 31, 2020
I found out that the shopping journey for buying furniture was very different than my normal mobile purchases of clothing or shoes. Even though my journey to find new sofas started with my normal shopping habit of browsing online, I knew this purchase was going to require more thorough research.
Retail TouchPoints
APRIL 11, 2023
is expanding its existing slate of design tools and services with the debut of an Interior Design Service, offering consumers and businesses the chance to connect virtually with an interior design expert to help develop any space. In true Ikea form, the service is priced affordably, starting at $99 for consumers and $299 for businesses.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Inside Retail
MARCH 5, 2024
Ikea have established themselves as an affordable and accessible homewares brand for Australian consumers but they are showing no signs of slowing down. IR : What are your expectations for consumer sentiment and spending in the year ahead? These actions ensure our co-workers can remain focused on ‘value-add’ engagements for customers.
Retail TouchPoints
MARCH 17, 2022
During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. This makes them a great target audience for brands in the home improvement space.
Hyken
APRIL 8, 2022
He shares how retailers can understand the digital customer experience in the retail world. Did you know that 70% of consumers have stopped doing business with a brand following a poor customer experience? An experience through the customer’s buying journey is quite crucial and must be addressed by the retailers.
Retail TouchPoints
JANUARY 24, 2023
Economic headwinds are likely to blow harder when consumers’ savings from the pandemic dwindle, which a Charles Schwab analyst believes could happen by Q3. Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points.
Retail TouchPoints
FEBRUARY 17, 2021
The jump in consumer spending after three consecutive months of declines is largely attributed to the $600 stimulus payments shoppers received as part of the $900 billion package passed by Congress in December 2020 to counteract the economic impact of the ongoing pandemic. increase from December 2020, according to the U.S. Census Bureau.
Expert insights. Personalized for you.
52 
Let's personalize your content