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Overstock Teams with UPS to Tackle Home Furnishings Returns

Retail TouchPoints

These post-purchase performance metrics will help us evaluate the end-to-end shopping experience for our customers,” said Johnson. The new doorstep returns pilot comes as Overstock.com completes its transition into a furniture-only online retailer, after 18 months spent exiting all non-home categories.

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Julian Charles Brings Luxury Home Furnishings to Norwich’s Castle Quarter

365 Retail

The retailer, known for its selection of quality bedding, curtains, and home décor, has opened a new 1,800 sq ft store. Julian Charles, with a history dating back to 1947, has established itself as a significant player in the home furnishing sector with over 70 outlets across the UK.

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Ikea U.S. Launches Virtual Interior Design Service for Consumers and Businesses

Retail TouchPoints

is expanding its existing slate of design tools and services with the debut of an Interior Design Service, offering consumers and businesses the chance to connect virtually with an interior design expert to help develop any space. In true Ikea form, the service is priced affordably, starting at $99 for consumers and $299 for businesses.

Consumer 243
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Seamless Shopping Journeys Attract Today’s Home Furnishings Consumers

Storis

I found out that the shopping journey for buying furniture was very different than my normal mobile purchases of clothing or shoes. Even though my journey to find new sofas started with my normal shopping habit of browsing online, I knew this purchase was going to require more thorough research.

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No longer a “hot new thing”: Why AR shopping is here to stay

Inside Retail

“When it comes to makeup, I always say, ‘use without caution,’ and now you can shop without caution, too.” However, beauty brands and other companies in various retail sectors have been integrating AR technology into the consumer shopping experience since well before 2020. In 2020, 83.1

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How Ikea Australia plans to champion affordability and the shopping experience

Inside Retail

Ikea have established themselves as an affordable and accessible homewares brand for Australian consumers but they are showing no signs of slowing down. IR : What are your expectations for consumer sentiment and spending in the year ahead? These actions ensure our co-workers can remain focused on ‘value-add’ engagements for customers.

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Adobe: Consumers Will Spend More Online in First 10 Months of 2021 than All of 2019

Retail TouchPoints

New data from the Adobe Digital Economy Index highlights the staying power of online shopping habits formed during the pandemic, seemingly answering one of the biggest questions of the year: will ecommerce continue to grow, or settle down to pre-pandemic levels? The answer appears to be the former. Ecommerce Surge is Fueling Inflation.

Consumer 238