Retail TouchPoints

JANUARY 24, 2023

Economic headwinds are likely to blow harder when consumers’ savings from the pandemic dwindle, which a Charles Schwab analyst believes could happen by Q3. There is built-up excess savings — estimates vary in the $1.5 to $2 trillion range — and that has been fueling consumption.

Home Furnishings 269

Home Furnishings Advertising Consumer Customer Experience 269

Retail TouchPoints

MARCH 28, 2023

Under lenient returns policies, retailers tend to be too quick to blame high returns on so-called “opportunistic renters” — consumers who buy with the intention of returning the item rather than keeping it. Devising a new returns policy, then, entails managing a series of trade-offs that vary from one business to the next.

Returns 254

Returns Home Furnishings Supply Chain Management Consumer 254

Storis

AUGUST 8, 2018

Even if you are a home furnishings retailer that converts most of your revenue in your physical stores, your website plays a critical role in driving store traffic. However, there is greater conversion power in the digital Shopping Cart than meets the eye. . If a step is unnecessary to ask of a consumer, eliminate it.

Shopping 52

Shopping Home Furnishings Payment Services Checkout 52

Retail Focus

AUGUST 18, 2021

Called the “Home Experience of Tomorrow”, the transformation includes an innovative new design and incorporates new technology, new ways to shop, and a focus on emotional and empowering customer experiences. It was created by internal and external specialists, experts in consumer behaviour, food, expansion, mega trends, and futurology.

Home Furnishings 64

Home Furnishings Fulfillment Customer Experience Shopping 64

Retail TouchPoints

MAY 13, 2021

Overall, online physical goods GMV grew 21% YoY in fiscal year 2021, driven primarily by the FMCG [ fast moving consumer goods ] and home furnishings categories. The company also pointed to increasing engagement among existing consumers as a growth driver. billion ) in fiscal year 2021.

Home Furnishings 175

Home Furnishings Merchant Services Supermarket Social Commerce 175

Retail TouchPoints

JULY 2, 2020

Eric Hutchinson, Founder of Resident , talked about how the direct-to-consumer seller and distributor of mattresses used its algorithms to identify those customers most likely to be more comfortable with in-person shopping and direct them to retail partners’ stores. The company hired more than 500.

Home Furnishings 243

Home Furnishings Consumer Customer Experience Returns 243

A1 Retail

OCTOBER 13, 2023

As the popularity of online shopping continues to grow, IKEA UK opened a multi-million-pound distribution centre in Dartford, with the capacity to deliver one million orders annually. IKEA UK announces sales growth of 11.9 percent during challenging times IKEA UK growth underscored by a global sales increase of 5.7 In FY23, 38.5

Home Furnishings 59

Home Furnishings Planning Fulfillment Promotions 59

Indigo 9 Digital

MAY 27, 2022

At this store customers can also use IKEA’s app to scan a product’s QR code to add the item to their online shopping cart to have the item delivered or available for pick up. Stores as fulfillment centres. Now IKEA is spending part of a $3 billion investment to update its stores so they can also serve as fulfillment centres.

Home Furnishings 52

Home Furnishings Fulfillment Location Customer Experience 52

Hyken

APRIL 8, 2022

Did you know that 70% of consumers have stopped doing business with a brand following a poor customer experience? It is also about the reasons behind buying the product such as the need it fulfills, the price the customer is ready to pay, or the promotions which motivate him to fulfill the need. Yes, that’s true!

Customer Experience 62

Customer Experience Payment Services Home Furnishings Fulfillment 62

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans.

Payment Services 61

Payment Services Drop-Shipping Shipping Point of Sale 61

Retail Next

APRIL 1, 2021

Today, retailers and brands need to support their customers how, when and where they want to shop. Retailers and brands need to support, allow and empower their customers to engage with – and shop – them as the customer wants. Fulfillment. Virtual shopping. TikTok has tested a “Shop Now” button. Social commerce.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail Geek

FEBRUARY 19, 2021

And two categories that were down for the year we’re home furnishings and electronics which is interesting to me in a little surprising. [15:48] And then the last thing that I will tell you I still haven’t totally figured out in surprise me is if you said hey Jason based on all those trends.

Merchant Services 60

Merchant Services Payment Services Fulfillment Home Furnishings 60

Indigo 9 Digital

FEBRUARY 13, 2023

If you are curious about how Wayfair came to dominate the online home goods market here are seven facts about Wayfair’s strategy you should consider including the challenges it faces as an eCommerce business. Wayfair launched after it consolidated 250 individual websites selling home furnishings into a single brand called Wayfair.

Home Furnishings 98

Home Furnishings Advertising Marketing Marketing Spend 98

VMS

JANUARY 30, 2022

Tenspace (Columbus, Ohio) offers digital native and direct-to-consumer brands, like sports apparel brand Rudis, a physical space to test store concepts and brand activations. Now, the same underlying concept is making its presence felt in retail – think of it as a pop-up shop on steroids. NURTURING NEWBIES. SECONDHAND GOES MAINSTREAM.

Apparel 122

Apparel Home Furnishings Visual Merchandising Accessories 122

Retail Geek

DECEMBER 21, 2021

Retailers now compete with social media networks for eyeballs Apparel has shifted from designer led to consumer led, as evidenced by the meteoric rise of Shein. If you want to follow along on with all the data, here is a visual recap of retail growth 2020-2021. PDF Download). We also highlight the six most important trends of 2021.

Sporting Goods 52

Sporting Goods Drop-Shipping Shipping Apparel 52