Retail TouchPoints

JULY 29, 2021

RTP: Tell me about a little bit about where social commerce fits into your ecommerce strategy. I don’t care if you discovered it on Instagram and you’re still on the Instagram app, if there is a client complaint or return, they’re coming back to Sephora, so it should feel as good as our website.

Social Commerce 279

Social Commerce Checkout Payment Services Clienteling 279

Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. It’s a way to treat ourselves, and to indulge in a little luxury.

Shipping 268

Shipping Clienteling Returns Shopping 268

Retail TouchPoints

DECEMBER 2, 2022

When Mitchell’s grandfather, Morris “Moishe” Cohen, returned from fighting in World War II, he and his brother-in-law took over the business. Economy Candy’s clientele also has stayed with it through generations. The store has played a central role in the lives of the Cohens ever since. Bringing the Business Online.

Social Commerce 289

Social Commerce Clienteling Location Shopping 289

Inside Retail

JUNE 28, 2022

Consumer behaviour within the Asia Pacific region and more specifically within the Malaysian market, has now shifted to one of multiple touchpoints, so Miniso has also embraced an omnichannel approach to provide a seamless shopping experience to its clientele.

Inventory Turnover 130

Inventory Turnover Clienteling Social Commerce Consumer 130

Retail TouchPoints

NOVEMBER 18, 2020

Even something as straightforward as curbside pickup inspired serious consideration by the retailer: each individual store serves a unique clientele in a unique geography, with a unique selection of other retailers nearby, and all of these factors must be considered when rolling out these pickup programs.

Customer Experience 253

Customer Experience Kiosk Clienteling Fulfillment 253

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. This helps them understand customer needs better and create more targeted marketing campaigns that yield higher returns on investments (ROI).

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. This helps them understand customer needs better and create more targeted marketing campaigns that yield higher returns on investments (ROI).

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52