Retail TouchPoints

JULY 29, 2021

RTP: Tell me about a little bit about where social commerce fits into your ecommerce strategy. I could see that sort of clienteling aspect come into it. If they have one bad experience, they’re never going to do it again. But if they have two good experiences, they’re hooked for life, so the bar is high.

Social Commerce 278

Social Commerce Checkout Payment Services Clienteling 278

Retail TouchPoints

OCTOBER 27, 2021

Now the offering is open to brands and retailers of all sizes, enabling them to engage more deeply with the platform’s 80 million users through limited-time product drops, one-to-one clienteling and Posh Parties.

Clienteling 147

Clienteling Drop-Shipping Inventory Management Shipping 147

Retail TouchPoints

DECEMBER 2, 2022

Economy Candy’s clientele also has stayed with it through generations. And while they don’t use any social commerce functionality on the sites themselves, both platforms are crucial drivers of Economy Candy’s online business. “At Bringing the Business Online.

Social Commerce 265

Social Commerce Clienteling Location Shopping 265

Retail TouchPoints

FEBRUARY 12, 2024

His leadership skills extend to spearheading revenue generation efforts, serving a diverse clientele across multiple industries. In addition to managing a global customer success portfolio, Vishnubhotla established high-value strategic partnerships.

Shipping 223

Shipping Clienteling Returns Shopping 223

Retail TouchPoints

JULY 9, 2020

Brands such as Gucci and The RealReal have successfully digitized their high-touch clienteling experiences to nurture their customer relationships. The RealReal also had to pivot to a digital clienteling model when its brick-and-mortar locations across the U.S. The Gucci try-on filter for Snapchat in action. Source: Gucci).

Clienteling 253

Clienteling Consumer Accounting Boutique 253

Inside Retail

JUNE 28, 2022

Consumer behaviour within the Asia Pacific region and more specifically within the Malaysian market, has now shifted to one of multiple touchpoints, so Miniso has also embraced an omnichannel approach to provide a seamless shopping experience to its clientele.

Inventory Turnover 130

Inventory Turnover Clienteling Social Commerce Consumer 130

Retail TouchPoints

NOVEMBER 18, 2020

Even something as straightforward as curbside pickup inspired serious consideration by the retailer: each individual store serves a unique clientele in a unique geography, with a unique selection of other retailers nearby, and all of these factors must be considered when rolling out these pickup programs.

Customer Experience 211

Customer Experience Kiosk Clienteling Fulfillment 211