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Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

When delivering goods, luxury retailers can also reduce their carbon footprint by offering BORIS, BOPIS and BOSS (buy online, return in-store, buy online, pick up in-store, and buy online, ship to store) options. There is also a significant intersection of sustainability with customer preference data.

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15 Return Policy Examples

Small Biz Trends

What happens when a customer returns an item they’ve purchased? Maybe the store will offer credit, or just maybe they will refuse the return entirely. If the store has a return policy, then the terms of any returns or exchanges are laid out clearly in advance, eliminating questions in the minds of customers and staff.

Returns 122
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Don’t Fall Victim to a Cyber Attack: A Shopper’s Guide to Cybersecurity

Retail TouchPoints

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. Shopping is one of life’s simple pleasures.

Shipping 274
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French Contemporary Fashion Brand Brings Rental Service to U.S.

Retail TouchPoints

Customers can return the items at the end of the rental period with free shipping and dry cleaning, continue to rent for a daily fee or purchase the item at a discount. Those available for rental in the selected size and color will display a “Borrow” button. The service is powered by B2B rental technology platform CaaStle.

Fashion 262
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Does Procurement Play a Role in Retail Recovery?

Retail TouchPoints

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. Do they invest in automation technology to enhance data-sharing between sales channels?

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Managing retail touchpoints for a positive customer experience

Retail Focus

Many brands have taken one step further to focus on clienteling services to offer personalized experiences. And with the rise of the circular economy, the second-hand market has expanded; it has encouraged brands to repair and resell items returned to them. Adopting pop-up stores is ideal to test and experience the brand.

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The Retail Technology Show announces the shortlist for its 2024 Innovation Awards

A1 Retail

As well as being used in-store, the solution is used across retail warehouses and logistics operations, ensuring picking, packing, staging, sequencing and returning is optimised. Shopopop (stand 5F40 ) – featuring in the RTS Innovation Awards shortlist for the second year running, Shopopop is a crowd-shipping delivery solution.