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15 Return Policy Examples

Small Biz Trends

What happens when a customer returns an item they’ve purchased? Maybe the store will offer credit, or just maybe they will refuse the return entirely. If the store has a return policy, then the terms of any returns or exchanges are laid out clearly in advance, eliminating questions in the minds of customers and staff.

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Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . On the one hand, operational changes and on the other hand, changes linked to the user experience.

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How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

Retail TouchPoints

The LVMH -owned retailer did have to play a bit of catch up, though, when it came to omnichannel fulfillment , fast-tracking the roll out of services like BOPIS and launching new innovations such as virtual beauty consultations. With the pandemic, that was one cohort that came to us. I trust that I can have that omnichannel experience.

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WHAT IS FUELING THE REBIRTH OF PHYSICAL STORES?

Retail Minded

Where once upon a time retail business models had the luxury of evolving over years and often even decades, retailers over the last two years were forced to rapidly pivot their operations, change business models and even switch to unfamiliar, new ways of working. And, make no mistake, physical retailers play a big part in this.

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Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

Retail Minded

This includes highly personalized services, interactive elements, and rewards programs. Moreover, advancements in technology have facilitated the accumulation of extensive data by enterprises, empowering them to provide tailored services that effectively cater to individual customer requirements.

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Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

Retail Minded

This includes highly personalized services, interactive elements, and rewards programs. Moreover, advancements in technology have facilitated the accumulation of extensive data by enterprises, empowering them to provide tailored services that effectively cater to individual customer requirements.

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Managing retail touchpoints for a positive customer experience in an omnichannel context

365 Retail

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . On the one hand, operational changes and on the other hand, changes linked to the user experience.