Clienteling Customer Experience Returns Shipping 
Retail TouchPoints
JUNE 9, 2023
When delivering goods, luxury retailers can also reduce their carbon footprint by offering BORIS, BOPIS and BOSS (buy online, return in-store, buy online, pick up in-store, and buy online, ship to store) options. There is also a significant intersection of sustainability with customer preference data.
Retail Focus
NOVEMBER 28, 2022
Many brands have taken one step further to focus on clienteling services to offer personalized experiences. To conclude, brands that aimed at investing more in the social variable have replicated the experience of shopping with friends through devices, like squad shopping and group buying. . What lessons can be learned?
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Retail TouchPoints
FEBRUARY 12, 2024
And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. Shopping is one of life’s simple pleasures.
365 Retail
NOVEMBER 28, 2022
Many brands have taken one step further to focus on clienteling services to offer personalized experiences. To conclude, brands that aimed at investing more in the social variable have replicated the experience of shopping with friends through devices, like squad shopping and group buying. . What lessons can be learned?
Retail TouchPoints
JANUARY 20, 2022
For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. Do they invest in automation technology to enhance data-sharing between sales channels?
A1 Retail
APRIL 15, 2024
Flip (stand 6K38 ) – An employee experience platform, retailers including McDonald’s use Flip ’s white-label app to reach and rally their retail workforce, from head office to the shop floor, to improve operations and customer experience.
Retail TouchPoints
JULY 29, 2021
Also, if you remember, at the time places like Amazon were really focused on shipping out toilet paper and hand sanitizer, so we gained some share from places that just weren’t prioritizing beauty, especially prestige beauty. I trust that I can have that omnichannel experience. I’m excited about personalization.
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