Inside Retail

MAY 31, 2023

Over the past year, the retail giant has been working with the AFL and Delaware North, a global hospitality company, to install two checkout-free venues at Marvel Stadium in Melbourne. The power of this technology is in the customer experience,” Rob Pickering, AFL’s general manager of technology, said at the launch of The Runner in May.

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Checkout Customer Experience Payment Services Returns 130

Retail TouchPoints

APRIL 26, 2023

Retail managers now face employee management and safety challenges that require additional tools and oversight. The New Retail Environment During the pandemic, retailers added face mask requirements, set up social distancing rules for checkout lines and increased cleaning protocols for employee and customer safety.

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Management Checkout Planning Returns 270

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

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Inventory Management Management Fulfillment Supply Chain Management 265

I Vend

JANUARY 6, 2023

The holiday season is a time for shopping and gift giving – and the New Year is the time for…returns and product return management for retail businesses. Shoppers return goods all year of course, but the post-holiday weeks see an increase in items coming back to stores.

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Returns Management Inventory Management Point of Sale 84

Inside Retail

APRIL 28, 2024

This year, shopping online takes no more than a few clicks – but getting those carts to checkout and beyond? More choice at checkout with a multi-courier strategy To keep pace with the demand for same-day delivery and other rapid shipping solutions, retailers are increasingly turning to multi-courier strategies.

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Checkout Shipping Fulfillment Customer Experience 246

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

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Planning Shipping Returns Customer Retention 290

Inside Retail

NOVEMBER 20, 2022

Powered by Trigo, the store is based on a hybrid model, where customers can either choose to go through a conventional checkout process, or have a frictionless experience using the latest camera and sensor technology. If they opt for the autonomous checkout, customers need to use the Rewe app to register at the entrance to the store.

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Checkout Payment Services Supermarket Specialty Store 130

Inside Retail

MARCH 24, 2024

These enhancements include the introduction of checkout rates, shipping strategies, auto-split, ODBC support and custom labels. To accommodate these preferences, ShipStation will soon offer rates at checkout and shipping strategies, enabling consumers to choose their preferred delivery method at the point of purchase.

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Merchant Services Drop-Shipping Checkout Fulfillment 130

Inside Retail

MARCH 17, 2022

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. Buy online, return in-store. Smarter inventory management enabled by unified commerce allows stores to resell the item or return it to the warehouse.

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Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

AUGUST 31, 2023

Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%. Amazon is bringing ‘Buy with Prime’ capabilities to Shopify merchants via a new app integration.

Merchant Services 260

Merchant Services Payment Services Fulfillment Checkout 260

Retail TouchPoints

SEPTEMBER 26, 2023

and Canada join an existing network of Wish Local pickup points, and Wish’s VP of Global Logistics and China General Manager Bill Zhang said that by the end of the year, the total number of pickup points available to Wish customers globally will hit 24,000. The 1,200 Pudo pickup points across the U.S.

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Location Drop-Shipping Shipping Returns 222

Inside Retail

SEPTEMBER 18, 2023

An Australian Asian grocery retailer that is progressively installing automated cash-handling devices across its store network says the technology has cut customer checkout waiting times, reduced manual labour for its staff – and boosted its bottom line. Most could only provide standalone front-office or back-office solutions.

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Grocer Payment Services Checkout Management 279

Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. One popular way to throttle back return rates is to shorten return windows, but during the holidays this can result in a zero-sum game.

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Returns Fulfillment Shipping Checkout 232

Inside Retail

APRIL 28, 2024

This year, shopping online takes no more than a few clicks – but getting those carts to checkout and beyond? More choice at checkout with a multi-courier strategy To keep pace with the demand for same-day delivery and other rapid shipping solutions, retailers are increasingly turning to multi-courier strategies.

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Checkout Shipping Fulfillment Customer Experience 147

365 Retail

JUNE 21, 2021

Tesco is set to launch its first checkout-free store following a successful trial for staff at its head office over the past year. He said: “The key changes that we’re seeing since the restrictions have been eased is a return to more normalised shopping patterns. million orders a week being placed. on pre-pandemic levels and up 22.2%

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Checkout Returns Planning Shopping 65

Retail TouchPoints

AUGUST 17, 2022

Adding automation to your digital marketing strategy enables you to manage and optimize important ad elements such as bids, keywords and ad text in real time to ensure your campaigns are always tweaked to get the best results for the least amount of spend. of online purchases were returned — up from 18.1% Incident management. “On

Payment Services 363

Payment Services Advertising Returns Checkout 363

Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. An mPOS system converts any tablet or smartphone into a checkout point. Simplify Checkout and Boost Efficiency.

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Payment Services Checkout Returns Customer Experience 273

Retail Minded

FEBRUARY 2, 2023

Last year, almost 17% of retail sales were returned, amounting to more than $760 billion, according to the National Retail Federation. A return doesn’t need to be the end of the customer relationship, but how it’s handled can make or break it. How can online retailers prepare for the slew of inevitable returns during holiday season?

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Returns Shipping Checkout Consumer 98

Retail TouchPoints

JULY 27, 2020

As the near-term impact of the pandemic on retail employment crystalizes, participants in a recent RetailWire discussion debated how long it will take for retail employment to return to pre-pandemic levels — if it ever does — and what that means to recruitment and career paths in retail in the years ahead. close over the next two years.

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Returns Fulfillment Checkout Marketing 201

I Vend

MAY 5, 2023

Retail Management Solution iVend offers a retail management solution for today’s world. When it comes to technology, today’s retail management solutions are almost unrecognisable compared to their forerunners – the large, fixed in-store terminals where we used to queue up to check out.

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Management Point of Sale Promotions Niche Retailing 86

Inside Retail

AUGUST 23, 2023

According to Woolworths’ managing director of supermarkets Nancy Davis, the supermarket business is investing in ‘scan assist’ technology, which can tell if items in a customer’s trolley have been scanned or not, and alert them, as well as installing double gates to provide a further barrier to exit.

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Supermarket Checkout Department Stores Management 246

Retail TouchPoints

SEPTEMBER 19, 2023

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

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Apparel Payment Services Checkout Location 264

Retail TouchPoints

FEBRUARY 27, 2024

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

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Payment Services Wholesale Store Layout Inventory Management 264

Retail TouchPoints

SEPTEMBER 1, 2021

As COVID-19 restrictions continue to ease and more than half of Americans are now fully vaccinated, customers are steadily returning to in-store shopping as their confidence and comfort level with the physical shopping experience increases. IT glitches are more common throughout the retail industry than we think. The True Cost of IT Downtime.

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Payment Services Checkout Customer Experience Returns 270

I Vend

JULY 27, 2021

Frictionless checkout – is it the new omnichannel? Now, more than 10 years on, why do I say that frictionless checkout is the ‘new omnichannel’? Well, from my discussions with retailers, I can see that there has been a similar lightbulb realisation about frictionless checkout. Friction matters because it restricts growth.

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Checkout Payment Services Inventory Management Customer Experience 52

Inside Retail

FEBRUARY 18, 2024

“We wanted to give users the ability to better manage their cash flow. BridgerPay : The payment operations layer that seamlessly connects any payment provider (Shopback in this case) to the merchant’s checkout, according to its business logic, and without any effort from the merchant’s side. How Was the Solution Deployed?

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Merchant Services Payment Services Checkout Customer Experience 130

Retail TouchPoints

NOVEMBER 15, 2023

So how can retail leaders create a more resilient online shopping journey this holiday season — one that keeps customers engaged, reduces cart abandonment rates and creates greater brand loyalty so shoppers keep returning? The answer can be found in establishing an effective observability practice.

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Shopping Checkout Returns Consumer 316

Retail TouchPoints

OCTOBER 4, 2023

Social commerce channels are a boon for brands because they marry authentic connection with the convenience of native checkout features to create powerful shopping experiences. Combining password-less one-page checkouts with payment systems like PayPal Wallet or Apple Pay can make a significant difference in checkout conversion rates.

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Merchant Services Social Commerce Checkout Payment Services 263

I Vend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

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Checkout Inventory Management Payment Services Returns 98

Retail TouchPoints

SEPTEMBER 14, 2023

Offering variety and dropping new styles each month has dramatically increased engagement and revenue for our company over the long term, confirming what we already knew to be true: keeping a fresh assortment available in addition to core collections appeals to shoppers and encourages return visits. Know your customer.

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Returns Checkout Apparel Advertising 267

Retail TouchPoints

JUNE 23, 2022

Last year, the average family with K-12 students spent $848 on return to school items, while families of college students spent an average of $1,200, according to the National Retail Federation. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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Payment Services Checkout Drop-Shipping Customer Retention 283

Retail TouchPoints

JUNE 12, 2020

Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible. Retail TouchPoints (RTP): What are the most important roles for facilities management as retail stores reopen?

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Management Loss Prevention ATS Store Operations 166

I Vend

OCTOBER 10, 2023

Inventory management – changed shopping patterns, with purchases spread more evenly over a longer time period mean that retailers must have flawless inventory management to ensure they have the right stock in the right place at the right time, minimising out-of-stocks and overstocks.

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Checkout Inventory Management Payment Services Returns 98

Retail TouchPoints

AUGUST 28, 2023

Impulse purchases are an important part of a consumer brand’s revenue growth management (RGM) strategy. Think of placing rows of gum at checkout and in-aisle candy shipper displays with mouth-watering graphics. Consumers also could be making less frequent trips to physical stores as a way to manage the impact felt from inflation.

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Checkout Consumer Advertising Shopping 204

Inside Retail

NOVEMBER 14, 2023

. “We know the Knox community will enjoy shopping our range of trending and must-have pieces, wardrobe staples and everything in between, and we are thrilled to be bringing Glassons to the new fashion and lifestyle precinct at Westfield Knox,” said Sam Glasson, property and logistics manager at Glassons.

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Fashion Outdoor Checkout Returns 130

Retail Focus

NOVEMBER 29, 2023

Stock availability and checkout experiences: Not surprisingly, when Gen Z shoppers make a trip to a store, they expect a good range of stock and on-shelf availability.

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Planning Checkout Shopping Consumer 173

Inside Retail

OCTOBER 21, 2021

“Consumers will expect a frictionless shopping experience and they will expect retailers to offer convenient options such as Click-and-Collect, Buy Now, Pay Later, flexible shipping, easy returns and multiple payment options to make shopping more convenient.”.

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Returns Merchant Services Shipping Payment Services 130